pc doctor uninstall me please help

  1. #11
    Neal is offline Dedicated Member

    Re: pc doctor uninstall me please help

    HI,


    Go here to learn how to show hidden files/folders:

    http://www.xtra.co.nz/help/0,,4155-1916458,00.html#5

    Re-hide after we are done


    Open Hijackthis.

    Click the "Open the Misc Tools" section Button.

    Click the "Open Uninstall Manager" Button.

    Click the "Save list..." Button.

    Save it to your desktop. Copy and paste the contents into your reply.


    Run hijackthis and click on scan button and put checks next to these:


    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...ch/search.html

    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - blank (file missing)

    O4 - HKLM\..\Run: [056c4617.exe] C:\WINDOWS\system32\056c4617.exe
    O4 - HKLM\..\RunServices: [Windows Network Service] winvc32.exe
    O4 - HKCU\..\Run: [056c4617.exe] C:\Documents and Settings\default\Local Settings\Application Data\056c4617.exe

    O16 - DPF: {00000000-0000-0000-0000-100000000003} - http://code.trasferimento.biz/l/c894...33afd94_35.exe
    O16 - DPF: {15589FA1-C456-11CE-BF01-000000000000} - http://www.errornuker.com/products/e...rInstaller.exe
    O16 - DPF: {97B79133-88F0-45F0-8D57-0F2EF27D9C66} - http://85.255.114.166/1/rdgCA2404.exe
    O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} - http://activex.microgaming.com/DLhel...7/dlhelper.cab
    O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/.../installer.exe
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/def...ploader_v6.cab
    O20 - AppInit_DLLs: notepad.dll C:\WINDOWS\system32\notepad.dll



    Make sure nothng is open but hijackthis and click on fix checked.


    Now reboot into safe mode by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.


    Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):


    DELETE FILES:

    C:\WINDOWS\system32\056c4617.exe
    winvc32.exe
    C:\Documents and Settings\default\Local Settings\Application Data\056c4617.exe
    C:\WINDOWS\system32\notepad.dll


    Reboot normal mode and...



    To clean your temp folder, recycle bin, etc..please download this free tool:

    CCleaner

    Don't install any Toolbars, or other programs, should it ask you!Just uncheck the option of installing the Yahoo toolbar.
    It will put a shortcut on your Desktop.
    Click on CCleaner to start it. Then click "Run Cleaner", just use the windows tab up front by default.

    Then Reboot (Exit)


    How is your computer running now after the above?

  2. #12
    magoose is offline Newbie
    Hi Neal,my computer will not let me run in safe mode it always gves me a black screen saying in safe mode when i am trying to search for the file/folders and will not let me back on to safe mode to complete the search, also hjt will not let me save the uninstall list to desk top it closes out when you hit the save list button, please help me thank you magoose

  3. #13
    Neal is offline Dedicated Member
    Give me a a hijackthis log please, also we can get rid of those files a different way if needed.


    Have you deleted any so far?

  4. #14
    magoose is offline Newbie
    Hi I had followed your instuctions all through except for the safe mode part so the ccleaner ran and all was well pleasehelp and thankou very much!!

    Logfile of HijackThis v1.99.1
    Scan saved at 10:25:57 PM, on 7/15/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5450.0004)
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\ICO.EXE
    C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\WINDOWS\System32\cisvc.exe
    C:\WINDOWS\system32\drivers\dcfssvc.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\WINDOWS\System32\NMSSvc.exe
    C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\system32\Pelmiced.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\ParadisePoker\Client.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\HijackThis\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = yahoo
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://weatheroffice.ec.gc.ca/city/p..._metric_e.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Link...cid={SUB_CLCID}
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = ftp=64.247.148.129:110;gopher=64.247.148.129:110;h ttps=64.247.148.130:110
    N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.yahoo.com/"); (C:\Documents and Settings\default\Application Data\Mozilla\Profiles\default\89upgciv.slt\prefs.j s)
    N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csea rchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\default\Application Data\Mozilla\Profiles\default\89upgciv.slt\prefs.j s)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printra y.exe
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
    O4 - HKLM\..\Run: [Lexmark X83 Button Monitor] C:\PROGRA~1\LEXMAR~1\ACMonitor_X83.exe
    O4 - HKLM\..\Run: [Lexmark X83 Button Manager] C:\PROGRA~1\LEXMAR~1\AcBtnMgr_X83.exe
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: PartyGammon.com - {59A861EE-32B3-42cd-8CCA-FC130EDF3A44} - C:\Program Files\PartyGaming\PartyGammon\RunBackGammon.exe
    O9 - Extra 'Tools' menuitem: PartyGammon.com - {59A861EE-32B3-42cd-8CCA-FC130EDF3A44} - C:\Program Files\PartyGaming\PartyGammon\RunBackGammon.exe
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O11 - Options group: [INTERNATIONAL] International*
    O12 - Plugin for .asx: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdspl ay.dll
    O12 - Plugin for .wmv: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npdspl ay.dll
    O16 - DPF: JT's Blocks - http://download.games.yahoo.com/game...s/y/blt1_x.cab
    O16 - DPF: TruePass EPF 7,0,100,717 - https://blrscr3.egs-seg.gc.ca/applet...applet-epf.cab
    O16 - DPF: Yahoo! Canasta - http://download.games.yahoo.com/game...ts/y/yt1_x.cab
    O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/game...ts/y/zt3_x.cab
    O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/game...ts/y/ht1_x.cab
    O16 - DPF: Yahoo! Tic-Tac-Toe - http://download.games.yahoo.com/game...ts/y/ft3_x.cab
    O16 - DPF: Yahoo! Towers 2.0 - http://download.games.yahoo.com/game...s/y/ywt0_x.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {352797A0-EFD0-4FA6-B229-145120EA4B8A} (Walt Disney Internet Group Hardware Control) - https://disneyblast.go.com/v3/setup/...areControl.cab
    O16 - DPF: {405BBF5B-2FD8-4614-AC51-D8566F635B94} (SafeWallet Class) - http://idsm.citadelprocessing.com/Sa.../WalletCab.CAB
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://scan.safety.live.com/resource...scbase5059.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramewor...o.cab34246.cab
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
    O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Xpoint PCRadmin Server (PCRadminServer) - Unknown owner - C:\PROGRA~1\Xpoint\PE\pcradmin.exe (file missing)
    O23 - Service: IBM PSA Access Driver Control (PsaSrv) - Unknown owner - C:\WINDOWS\system32\PsaSrv.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Win32 Usb Driver - Unknown owner - C:\WINDOWS\System32\AvpG.exe" -netsvcs (file missing)
    O23 - Service: Xpoint Admin Server (XPadminServer) - Unknown owner - C:\PROGRA~1\Xpoint\xpadmin\xpadmin.exe (file missing)
    O23 - Service: Xpoint Agent Server (xpAgentServer) - Unknown owner - C:\PROGRA~1\Xpoint\agent\Xpagent.exe (file missing)

  5. #15
    Neal is offline Dedicated Member
    How is your computer behaving now?

  6. #16
    magoose is offline Newbie
    HI, my computer is still slow at time but over all its much better, except for the pop up that is for winvirus to download but other wise its well I guess thank you very much,

    Magoose

  7. #17
    magoose is offline Newbie
    HI Neal i have unwise.exe on my computer as well found in c:windows file folder can you tell me what this is and if you want i can gve you a copy of this folder i mean whats inside his thank you please let me know

    Magoose

  8. #18
    Neal is offline Dedicated Member
    Hi,


    Reboot into safe mode by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.


    While in afe mode run Ewido and post the log please. Thanks.

  9. #19
    magoose is offline Newbie
    Hi Neal here is the safe mode scan

    ---------------------------------------------------------
    ewido anti-spyware - Scan Report
    ---------------------------------------------------------
    + Created at: 4:59:35 PM 7/19/2006

    + Scan result:



    C:\System Volume Information\_restore{CB74E2FF-E2C9-49BA-B6AC-A08561DCDC0B}\RP1009\A0235801.dll -> Logger.VBStat.d : Cleaned with backup (quarantined).
    C:\Documents and Settings\default\Cookies\default@mediaplex[1].txt -> TrackingCookie.Mediaplex : Cleaned with backup (quarantined).
    C:\Documents and Settings\default\Cookies\default@stats1.reliablest ats[1].txt -> TrackingCookie.Reliablestats : Cleaned with backup (quarantined).
    C:\Documents and Settings\default\Cookies\default@stats1.reliablest ats[2].txt -> TrackingCookie.Reliablestats : Cleaned with backup (quarantined).


    ::Report end

  10. #20
    Neal is offline Dedicated Member
    Save 20% on AVG Internet Security 2012 Suite!
    Hi,


    Read this:

    http://www.liutilities.com/products/...ibrary/unwise/



    http://www.kaspersky.com/virusscanner

    Please do an online scan with Kaspersky WebScanner

    Click on Kaspersky Online Scanner

    You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

    * The program will launch and then begin downloading the latest definition files:
    * Once the files have been downloaded click on NEXT
    * Now click on Scan Settings
    * In the scan settings make sure that the following are selected:
    o Scan using the following Anti-Virus database:
    - Extended (if available otherwise Standard)
    o Scan Options:
    - Scan Archives
    - Scan Mail Bases

    * Click OK
    *Now under select a target to scan:
    o Select My Computer
    * This program will start and scan your system.
    * The scan will take a while so be patient and let it run.
    * Once the scan is complete it will display if your system has been infected.
    o Now click on the Save as Text button:
    * Save the file to your desktop.
    * Copy and paste that information in your next post.


    Post a new HJT log as well please.

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