having problems !!!!

  1. #1
    alison is offline Junior Member

    Unhappy having problems !!!!

    hey guys
    having loads of problems with this system .. and was hoping u would have a look at a hjt for me ran all the usual stuff before posting .. mcafee .. adware .. spybot s&d .. and none of them seem to be picking up anything ... pc running very slow and think it may be trogans but dont know how to find them .. any help gratefully appriecated

    thanks alot
    alison x

    Logfile of HijackThis v1.99.1
    Scan saved at 11:47:39, on 01/07/2006
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Yahoo!\Antivirus\ISafe.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    c:\progra~1\mcafee\mcafee antispyware\massrv.exe
    C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    C:\WINNT\system32\nvsvc32.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\MsPMSPSv.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
    C:\Program Files\Yahoo!\Antivirus\CAVTray.exe
    C:\Program Files\Yahoo!\Antivirus\CAVRID.exe
    C:\PROGRA~1\Yahoo!\YOP\yop.exe
    C:\PROGRA~1\Yahoo!\browser\ycommon.exe
    C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
    C:\Program Files\NewSoft\Smart Start UP\PnPDetect.exe
    C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
    C:\Program Files\btbb_wcm\McciTrayApp.exe
    c:\PROGRA~1\mcafee.com\mps\mscifapp.exe
    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    C:\Program Files\McAfee.com\VSO\oasclnt.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    c:\program files\mcafee.com\agent\mcagent.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    C:\progra~1\mcafee\MCAFEE~1\masalert.exe
    C:\Program Files\McAfee\McAfee QuickClean\Plguni.exe
    C:\Program Files\BT Broadband Desktop Help\bin\mpbtn.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\Mp***ent.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\progra~1\mcafee\MCAFEE~1\MASCon.exe
    c:\program files\mcafee.com\shared\mghtml.exe
    C:\Program Files\Yahoo!\browser\ybrowser.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
    C:\Documents and Settings\ali.ALI-WOYWW0HJ95Y\My Documents\HIJACK THIS\hijackthis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: McBrwHelper Class - {227B8AA8-DAF2-4892-BD1D-73F568BCB24E} - c:\PROGRA~1\mcafee.com\mps\mcbrhlpr.dll
    O2 - BHO: McAfee PopupKiller - {3EC8255F-E043-4cae-8B3B-B191550C2A22} - c:\program files\mcafee.com\mps\popupkiller.dll
    O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
    O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\Yahoo!\Antivirus\CAVTray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\Yahoo!\Antivirus\CAVRID.exe"
    O4 - HKLM\..\Run: [YOP] C:\PROGRA~1\Yahoo!\YOP\yop.exe /autostart
    O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [IPPDetect] C:\PROGRA~1\NewSoft\PRESTO~1.PHO\MrPhoto3\MrPhoto3 \IPP4Detect.exe
    O4 - HKLM\..\Run: [Smart Start UP] C:\Program Files\NewSoft\Smart Start UP\PnPDetect.exe /Automation
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
    O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] C:\Program Files\btbb_wcm\McciTrayApp.exe
    O4 - HKLM\..\Run: [SemanticInsight] C:\Program Files\RXToolBar\Semantic Insight\SemanticInsight.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [MPSExe] c:\PROGRA~1\mcafee.com\mps\mscifapp.exe /embedding
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    O4 - HKLM\..\Run: [MWLExe] C:\PROGRA~1\McAfee\MWL\MwlGui.exe /Start
    O4 - HKLM\..\Run: [_AntiSpyware] c:\progra~1\mcafee\MCAFEE~1\masalert.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
    O4 - HKCU\..\Run: [HijackThis startup scan] C:\Documents and Settings\ali.ALI-WOYWW0HJ95Y\My Documents\HIJACK THIS\HijackThis.exe /startupscan
    O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
    O4 - HKCU\..\Run: [McAfee QuickClean Imonitor] C:\Program Files\McAfee\McAfee QuickClean\Plguni.exe /START
    O4 - Global Startup: BT Broadband Desktop Help.lnk = C:\Program Files\BT Broadband Desktop Help\bin\matcli.exe
    O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O12 - Plugin for .fpx: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
    O12 - Plugin for .ivr: C:\\Program Files\\Internet Explorer\\PLUGINS\\NPRVRT32.dll
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
    O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://download.mcafee.com/molbin/Sh...2/ComCtl32.cab
    O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - c:\winnt\downloaded program files\yinsthelper.dll
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...1/mcinsctl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1129806251011
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/ms...downloader.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...26/mcgdmgr.cab
    O18 - Filter: text/html - (no CLSID) - (no file)
    O20 - Winlogon Notify: nwprovau - C:\WINNT\SYSTEM32\nwprovau.dll
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\ISafe.exe
    O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
    O23 - Service: InCD File System Service (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: McAfee AntiSpyware Service - McAfee, Inc. - c:\progra~1\mcafee\mcafee antispyware\massrv.exe
    O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\system32\nvsvc32.exe
    O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\Yahoo!\Antivirus\VetMsg.exe

  2. #2
    VopThis is offline Senior Member (Canada)
    DELETE APPLICATION FOLDERS:
    1. Go to Add/Remove Programs
    1. In Control Panel>Add/Remove Programs look for any CLEARLY related entries for unwanted items listed below (or anything else you need to investigate or did not put in there).


      C:\Program Files\RXToolBar\Semantic Insight
      C:\Program Files\RXToolBar


    2. UNINSTALLER Alternate SEARCH (if needed): Otherwise, you may have to first locate and then try right-clicking on any of the given SEARCH FOLDER items ABOVE and further search (tick include subdirectories) for the following exact text:

      *UNIN*.EXE, *UNW*.EXE

      This may reveal an uninstaller with label terms such as '...uninstall...EXE', ‘unins000’, or 'unwise.EXE'. Double-click that EXE, if one is found, to remove that particular FOLDER and its contents. Thereafter, check to ensure that the folder is completely gone. Otherwise, consider deleting the folder in question.



    Clean out TEMPORARY FILES:
    To clean your temp folder, recycle bin, etc..please download this free tool:

    CCleaner http://www.ccleaner.com/downloadbuilds.asp

    Install Options:
    • [Don't install any Toolbars, or other programs, should it ask you!
    • Just uncheck the option of installing the Yahoo toolbar.

    It will put a shortcut on your Desktop.

    Select the ‘Cleaner’ BUTTON option (top LEFT), if not already selected. Use the ’Windows’ TAB up front by default.
    • Uncheck ‘Cookies’ option (advisable)
    • Optionally, Uncheck ‘Recently Typed URLs’ option (potentially still useful)
    • Click the ‘Analyse’ button.
    • Thereafter, click ‘Run Cleaner’ after you have reviewed what it proposes to clean.



    Download and install Ewido anti-spyware 4.0 (uninstall any previous version first).
    • Click the Download BUTTON. On the next page click the Download now BUTTON.
    • Save and then install (Run) from the save location.
    • Open/Run ewido anti-spyware
    • Wait a few moments and Ewido should Auto update itself (note date of last update). If it doesn't update, click the update ICON at top of screen:

    • Click on the Update now LINK at the top of the window
      • Click on the Start update button
      • Wait for the update to download and install
  3. This is very important to get the LATEST updates
  4. Click on the Status ICON
    • Under "Your computers Security"
      Click change status on Resident shield to inactive (ONLY consider activation of that feature once you are clean)
  5. Click on the Scanner ICON at the top of the window
  6. Click on the Settings tab then select Recommended Actions and choose Quarantine
  7. When updating has finished. Close Ewido.



  8. Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan:
    • Click on the default Status ICON and select the Scan now LINK.

      OR

    • Click on the Scanner ICON . Select the Scan TAB.

      • Select Complete System Scan. Ewido will now begin to scan your system.


    • If Ewido finds anything, it will list them in the Preview WINDOW. Select Apply all actions (and the items found will be quarantined – and recoverable, if any items are needed back).
    • When the scan has completed, click on the Save Scan Report button and save the scan to your Desktop where it can be easily found.
    • Copy and paste the EWIDO scan results into your next post.
    • Close Ewido.




    POST A REVISED HIJACKTHIS LOG for review:
    Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.

  • #3
    alison is offline Junior Member
    Save 20% on AVG Internet Security 2012 Suite!
    thanks alot for ur help .. have done all u advised and system running great .. had loads of those uninstall...EXE', ‘unins000’, or 'unwise.EXE' so have deleted them and things seem to be back to normal
    thanks again xx

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