IE Popups and random Favourites list problem(RESOLVED)

  1. #11
    Neal is offline Dedicated Member

    Re: IE Popups and random Favourites list problem

    Run hijackthis and click on scan and fix this entry:

    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/0159868...ip/RdxIE601.cab


    Nothing else open but HJT and click fix checked.



    Open Hijackthis.

    Click the "Open the Misc Tools" section Button.

    Click the "Open Uninstall Manager" Button.

    Click the "Save list..." Button.

    Save it to your desktop. Copy and paste the contents into your reply.








    Please download WebRoot SpySweeper from HERE (It's a 14-day trial):

    * Click Download Now to download the program.
    * Install it. Once the program is installed, it will open.
    * It will prompt you to update to the latest definitions, click Yes.
    * Once the definitions are installed, click Options on the left side.
    * Click the Sweep Options tab.
    * Under What to Sweep please put a check next to the following:
    o Sweep Memory
    o Sweep Registry
    o Sweep Cookies
    o Sweep All User Accounts
    o Enable Direct Disk Sweeping
    o Sweep Contents of Compressed Files
    o Sweep for Rootkits
    o Please UNCHECK Do not Sweep System Restore Folder.


    * Click Sweep Now on the left side.
    * Click the Start button.
    * When it's done scanning, click the Next button.
    * Make sure everything has a check next to it, then click the Next button.
    * It will remove all of the items found.
    * Click Session Log in the upper right corner, copy everything in that window.
    * Click the Summary tab and click Finish.
    * Paste the contents of the session log you copied into your next reply along with a fresh HJT log.


  2. #12
    graywok is offline Full Member
    Hi Neal,
    Here is the Uninstall log :
    Acrobat 5.05
    Ad-Aware SE Personal
    Adobe Acrobat 5.0
    Advanced Networking Pack for Windows XP
    Amdocs Connection Manager 5.2
    AVG Free Edition
    Citrix ICA Client
    eBay UK - Skype 2.0
    ewido anti-malware
    GSview and Aladdin Ghostscript
    HijackThis 1.99.1
    J2SE Runtime Environment 5.0 Update 6
    Java 2 Runtime Environment, SE v1.4.2_06
    Kaspersky On-line Scanner
    LimeWire 4.10.9
    Macromedia Flash Player 8
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB886903)
    Microsoft Data Access Components KB870669
    Microsoft Office Professional Edition 2003
    Microsoft Office Visio Viewer 2003 (English)
    Microsoft Windows Journal Viewer
    MSN Messenger 7.5
    NETGEAR WAG511 Smart Wizard Wireless Utility
    NETGEAR WG511 54 Mbps Wireless PC Card
    Oracle JInitiator 1.1.8.16
    Power Commander 3 USB
    QuickTime
    RealPlayer
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 9 (KB911565)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896422)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899589)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905495)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB908531)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913446)
    Shadow Copy Client
    SopCast 0.8.0
    Spybot - Search & Destroy 1.4
    Update for Windows XP (KB835409)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB910437)
    VPN Client
    Windows Installer 3.1 (KB893803)
    Windows Media Player Hotfix [See Q828026 for more information]
    Windows Messenger 5.0
    Windows XP Hotfix - KB814841
    Windows XP Hotfix - KB820291
    Windows XP Hotfix - KB821253
    Windows XP Hotfix - KB822603
    Windows XP Hotfix - KB823182
    Windows XP Hotfix - KB824105
    Windows XP Hotfix - KB824141
    Windows XP Hotfix - KB825119
    Windows XP Hotfix - KB826939
    Windows XP Hotfix - KB826942
    Windows XP Hotfix - KB828028
    Windows XP Hotfix - KB828035
    Windows XP Hotfix - KB828741
    Windows XP Hotfix - KB829558
    Windows XP Hotfix - KB833407
    Windows XP Hotfix - KB833987
    Windows XP Hotfix - KB834707
    Windows XP Hotfix - KB835732
    Windows XP Hotfix - KB840315
    Windows XP Hotfix - KB840374
    Windows XP Hotfix - KB840987
    Windows XP Hotfix - KB841356
    Windows XP Hotfix - KB841873
    Windows XP Hotfix - KB842773
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB873376
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB888113
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB889293
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB891781
    Windows XP Hotfix - KB892944
    Windows XP Hotfix - KB911567
    Windows XP Hotfix - KB912812
    Windows XP Hotfix (SP2) Q322011
    Windows XP Hotfix (SP2) Q327979
    Windows XP Hotfix (SP2) Q814545
    Windows XP Hotfix (SP2) Q814995
    Windows XP Hotfix (SP2) Q815485
    Windows XP Service Pack 1a


    Now the skysweeper log....this looks like it caught the final LOP adware nasty..
    ********
    3:00 AM: | Start of Session, Saturday, June 10, 2006 |
    3:00 AM: Spy Sweeper started
    3:00 AM: Sweep initiated using definitions version 696
    3:00 AM: Starting Memory Sweep
    3:16 AM: Memory Sweep Complete, Elapsed Time: 00:16:41
    3:16 AM: Starting Registry Sweep
    3:18 AM: Registry Sweep Complete, Elapsed Time:00:02:02
    3:18 AM: Starting Cookie Sweep
    3:19 AM: Found Spy Cookie: 66.220.17 cookie
    3:19 AM: administrator@66.220.17[1].txt (ID = 1991)
    3:19 AM: Found Spy Cookie: atlas dmt cookie
    3:19 AM: administrator@atdmt[2].txt (ID = 2253)
    3:19 AM: Found Spy Cookie: a cookie
    3:19 AM: administrator@a[1].txt (ID = 2027)
    3:19 AM: Found Spy Cookie: 2o7.net cookie
    3:19 AM: administrator@msnportal.112.2o7[1].txt (ID = 1958)
    3:19 AM: Found Spy Cookie: serving-sys cookie
    3:19 AM: administrator@serving-sys[1].txt (ID = 3343)
    3:19 AM: Found Spy Cookie: webtrendslive cookie
    3:19 AM: administrator@statse.webtrendslive[1].txt (ID = 3667)
    3:19 AM: Found Spy Cookie: belnk cookie
    3:19 AM: emmabib@dist.belnk[2].txt (ID = 2293)
    3:19 AM: Cookie Sweep Complete, Elapsed Time: 00:00:05
    3:19 AM: Starting File Sweep
    4:23 AM: Found Adware: lopdotcom
    4:23 AM: bis20f.exe (ID = 304)
    4:23 AM: daletitlebin.exe (ID = 304)
    4:23 AM: HKU\S-1-5-21-1844237615-1078145449-1343024091-500\Software\Microsoft\Windows\CurrentVersion\Run || ADMINREMOTE (ID = 0)
    4:30 AM: Warning: Invalid Stream
    4:30 AM: File Sweep Complete, Elapsed Time: 01:11:06
    4:30 AM: Full Sweep has completed. Elapsed time 01:30:27
    4:30 AM: Traces Found: 10
    6:56 AM: Removal process initiated
    6:56 AM: Quarantining All Traces: lopdotcom
    6:56 AM: lopdotcom is in use. It will be removed on reboot.
    6:56 AM: daletitlebin.exe is in use. It will be removed on reboot.
    6:56 AM: Quarantining All Traces: 2o7.net cookie
    6:56 AM: Quarantining All Traces: 66.220.17 cookie
    6:56 AM: Quarantining All Traces: a cookie
    6:56 AM: Quarantining All Traces: atlas dmt cookie
    6:56 AM: Quarantining All Traces: belnk cookie
    6:56 AM: Quarantining All Traces: serving-sys cookie
    6:56 AM: Quarantining All Traces: webtrendslive cookie
    6:56 AM: Removal process completed. Elapsed time 00:00:42
    ********
    2:52 AM: | Start of Session, Saturday, June 10, 2006 |
    2:52 AM: Spy Sweeper started
    2:54 AM: Your spyware definitions have been updated.
    3:00 AM: | End of Session, Saturday, June 10, 2006


    Now the latest HJT log
    Logfile of HijackThis v1.99.1
    Scan saved at 7:13:35 AM, on 6/10/2006
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\Atievxx.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Amdocs\SIMS\SIMS.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    C:\WINDOWS\System32\CCM\CcmExec.exe
    C:\WINDOWS\System32\msiexec.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\NETGEAR\WAG511 Configuration Utility\wlancfg3.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\hjthis\hijackthis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = genproxy:8080
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = kmportal;im.amdocs.com;<local>
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [WG511WLU] C:\Program Files\NETGEAR\WG511\Utility\WG511WLU.exe -hide
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
    O4 - Global Startup: NETGEAR WAG511 Smart Wizard.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1143885599656
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corp.amdocs.com
    O17 - HKLM\Software\..\Telephony: DomainName = corp.amdocs.com
    O17 - HKLM\System\CCS\Services\Tcpip\..\{B93A1997-C58D-4BE3-82C2-964AFD423727}: Domain = corp.amdocs.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corp.amdocs.com
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: SIMS - - C:\Program Files\Amdocs\SIMS\SIMS.exe
    O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

    I verified my IE favorites list and those randon entries which pointed to advertised websearch pages or whatever they were are now dissapearred which must be a good sign.
    I will run my usual Lavasoft adaware SE and spybot to verify again but at this stage it is looking well...

    Cheers
    Graham

  3. #13
    Neal is offline Dedicated Member
    OK let me know and I will send you off with some free stuff and tips.

  4. #14
    graywok is offline Full Member
    Hi Neal,
    Well it is all looking good after final scans and a few days normal Internet usage.
    Thanks again Neal - you chaps really point us in the right direction.

    I sorted out the other laptop based on the information for this fix.

    Anyway , I'm off to finalise the cleaning for the PC that was hit at the same time with the swizzor trojan and LOP thingy.
    Oh yes and then there's the World Cup to watch....
    Cheers again
    Graham

  5. #15
    Neal is offline Dedicated Member
    Save 20% on AVG Internet Security 2012 Suite!
    Great news,



    If you are no longer having any more trouble here is some preventative measures for you.

    Here are some preventive measures you can take to keep your computer from getting infected again. also keep all these and Ad-awareSE and SpybotS&D updated.

    http://www.d-a-l.com/help/showthread.php?t=32403

    Flush your restore points in ME and XP, by turning System Restore off and then back on.
    This will create a fresh restore point.


    Explained Here:
    Windows XP: service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam

    Explained Here
    Microsoft ME:
    http://service1.symantec.com/SUPPORT...rc=sec_doc_nam


    RegProtect

    This small registry protection tool will save you hours of heartache by notifying you when some program good or bad is trying to access your registry.

    You have the option of allowing(good) items or blocking(bad)items.


    http://www.diamondcs.com.au/index.php?page=regprot


    To reduce the re-infection potential for malware and protect yourself against spyware, here are a few helpful suggestions:

    1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft. This will patch many of the security holes through which attackers can gain access to your computer. You CANNOT complete this update using an alternate browser.
    http://v5.windowsupdate.microsoft.co....aspx?ln=en-us

    http://www.microsoft.com/windows/ie/default.asp


    2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching, there are a some good free Antivirus programs that are decent, including AVG and Avast!.
    AVG: http://free.grisoft.com/doc/1

    Avast: http://www.avast.com/eng/avast_4_home.html


    3. In addtion to using Ad-aware consider using another free malware scanning/removal program:
    Windows Defender

    http://www.microsoft.com/athome/secu...e/default.mspx


    4. Consider using a free firewall if you are not already using one. Some good free ones are:
    Kerio
    http://www.sunbelt-software.com/Kerio.cfm

    OutPost Personal Firewall:
    Outpost



    5. Consider using an alternate free browser for general web surfing but you must use IE for windows update.
    Mozilla Firefox: www.mozilla.org/products/firefox/


    6. Consider increasing your browser security by using these programs:
    SpywareGuard will protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
    SpywareBlaster will increase browser protection by blocking Thousands of known malware sites by adding them to IE's restricted sites zone. Download it here:

    http://www.javacoolsoftware.com/spywareblaster.html


    If you use SpywareBlaster, you can also use a customblocklist to add even more entries into IE restricted sites zone. Go to this site for the current list and how to use instructions: http://customblockinglist.cjb.net/


    IE-SPYAD is similar in that it adds thousands more known malware sites to IE's restricted zone. Download it here:
    https://netfiles.uiuc.edu/ehowes/www/resource.htm


    Block access to Untrustworthy Sites

    You can prevent your computer from visiting a myriad of untrustworthy sites and ad-servers by installing a customised hosts file. One of the best available is the: MVPS Hosts File. Simply follow the instructions to install the file in the correct location. This will not only make surfing safer but will improve website load times and block popups from many of the large ad-servers.


    Mcafee SiteAdvisor

    Surf the Net safer with SiteAdvisor, SiteAdvisor notifies you of safe sites or dangerous sites before you ever go there with a simple green check or a red x or a yellow caution when you do a Google search. Just put your cursor on the green check or red X or caution and recieve information about the site.

    SiteAdvisor works with Internet Explorer and FireFox.


    SiteAdvisor

    See what it looks like Here


    *Remember just like your primary anti-virus software, it is important to keep all of these programs up-to-date and use them on a regular basis. It's Free

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