help! getting rid of gbdialer??(RESOLVED)

  1. #1
    jamesousby is offline Newbie

    help! getting rid of gbdialer??(RESOLVED)

    hi, i seem to have a dialer by the name of "gbdialer" on my computer...have tryed norton and a-squared to delete it but it keeps comeing back!
    i have now downloaded hijack this and was hopeing someon would have a look at this log file and shed some light on whats goin on and what to do to get rid of this bloody thing!

    Logfile of HijackThis v1.99.1
    Scan saved at 11:39:17 PM, on 5/20/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Medion\PowerCinema\My_TV\Agent.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
    C:\Program Files\Common Files\Symantec Shared\NMain.exe
    C:\PROGRA~1\NORTON~1\navw32.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\notepad.exe
    C:\Documents and Settings\Elizabeth\Desktop\hjt\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.2020search.com/search/9884/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = prosearching.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = prosearching.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.2020search.com/search/9884/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"
    R3 - URLSearchHook: 3 Search with Google - {6D53ADB7-6AD5-4A59-BFE4-7B57D2F4AA89} - C:\Program Files\Google Toolbar\toolbar-w-google-r.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: XBTB06823 - {BA463437-C3DE-47da-8280-87596824388A} - C:\PROGRA~1\GOOGLE~1\TOOLBA~1.DLL
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: 3 Search with Google - {6D53ADB7-6AD5-4A59-BFE4-7B57D2F4AA89} - C:\Program Files\Google Toolbar\toolbar-w-google-r.dll
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [Agent] C:\Program Files\Medion\PowerCinema\My_TV\Agent.exe
    O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
    O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
    O4 - HKLM\..\Run: [SWN2] C:\Program Files\Spyware Nuker\swnxt.exe /h
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {266B9238-31A5-4B53-9039-272FE846DF9D} (DiameterTransfer Control) - http://www.sis.com/download/SISTransfer.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1134053599999
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C76605DC-ED32-4EAA-9E58-1F6C84B0C341}: NameServer = 212.74.114.129 212.74.112.66
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: winhld32 - winhld32.dll (file missing)
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    cheers... james


  2. #2
    Neal is offline Dedicated Member
    Welcome to DAL,


    Go into add/remove program and remove:(IF FOUND)


    BearShare
    Spyware Nuker



    [Reboot]


    Go here to learn how to show hidden files/folders:

    http://www.xtra.co.nz/help/0,,4155-1916458,00.html#5

    Re-hide after we are done



    To clean your temp folder, recycle bin, etc..please download this free tool:

    CCleaner

    Don't install any Toolbars, or other programs, should it ask you!Just uncheck the option of installing the Yahoo toolbar.
    It will put a shortcut on your Desktop.
    Click on CCleaner to start it. Then click "Run Cleaner", just use the windows tab up front by default.

    Then Reboot (Exit)


    Download the Intermute stand-alone version of CWShredder from here: cwshredder.net/bin/CWShredder.exe
    Install it and check for updates then exit, we will use it later.



    Disconnect from the internet, pull the plug wire etc.


    Run hijackthis and click on scan button and put checks next to these:


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.2020search.com/search/9884/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = prosearching.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = prosearching.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.2020search.com/search/9884/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com

    O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
    O4 - HKLM\..\Run: [SWN2] C:\Program Files\Spyware Nuker\swnxt.exe /h

    O20 - Winlogon Notify: winhld32 - winhld32.dll (file missing)



    Make sure nothing is open but hijackthis and click on fix checked.


    Now reboot into safe mode by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.


    Now run CWShredder and click on fix


    Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):



    DELETE FOLDERS

    C:\Program Files\BearShare
    C:\Program Files\Spyware Nuker


    Reboot normal mode and post a new hijackthis log please.

  3. #3
    jamesousby is offline Newbie
    hi, thanks for replying so quickly..
    earlier i ran norton and deleted everything it found manualy which did seem to kill the auto dialer..however i have done everything you said..

    so here is the logfile..

    Logfile of HijackThis v1.99.1
    Scan saved at 9:52:37 PM, on 5/21/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Medion\PowerCinema\My_TV\Agent.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\James\Desktop\hijack this\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = prosearching.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"
    R3 - URLSearchHook: 3 Search with Google - {6D53ADB7-6AD5-4A59-BFE4-7B57D2F4AA89} - C:\Program Files\Google Toolbar\toolbar-w-google-r.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: XBTB06823 - {BA463437-C3DE-47da-8280-87596824388A} - C:\PROGRA~1\GOOGLE~1\TOOLBA~1.DLL
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: 3 Search with Google - {6D53ADB7-6AD5-4A59-BFE4-7B57D2F4AA89} - C:\Program Files\Google Toolbar\toolbar-w-google-r.dll
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [Agent] C:\Program Files\Medion\PowerCinema\My_TV\Agent.exe
    O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
    O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
    O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: *.flingstone.com
    O15 - Trusted Zone: *.i-lookup.com
    O15 - Trusted Zone: *.musicmatch.com
    O15 - Trusted Zone: *.offshoreclicks.com
    O15 - Trusted Zone: *.teensguru.com
    O15 - Trusted Zone: *.xxxtoolbar.com
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {266B9238-31A5-4B53-9039-272FE846DF9D} (DiameterTransfer Control) - http://www.sis.com/download/SISTransfer.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1134053599999
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C76605DC-ED32-4EAA-9E58-1F6C84B0C341}: NameServer = 212.74.114.129 212.74.112.67
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    thanks..james

  4. #4
    Neal is offline Dedicated Member
    Well part of it worked, part of it did not and new stuff has reared it's ugly head.


    Please download this file to your desktop - http://www.mvps.org/winhelp2002/DelDomains.inf

    Right click on the file you downloaded and select install. This resets the trusted and restricted zones to defaults.

    Note: if you have immunized with Spybot this takes those off. You will have to re-immunize with Spybot. If you use SpywareBlaster and/or IE/Spyads, it will be necessary to re-install the protection both of those afford. For SpywareBlaster, run the program and re-protect all items. For IE/Spyads, run the batch file and reinstall the protection.

    Reboot.


    Please download hoster from the link below.

    http://www.funkytoad.com/download/hoster.zip

    Open Hoster.exe.

    Then click on "Restore Original Hosts"

    Close program when complete.


    Now reboot into safe mode by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.


    Disconnect from the internet


    Run hijackthis and click on scan button and put checks next to these:


    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = prosearching.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = prosearching.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = prosearching.com



    Make sure nothing is open but hijackthis and click on fix checked.


    Reboot normal mode and post a new hijackthis log please. Thanks.

  5. #5
    jamesousby is offline Newbie
    ok.... here go's -

    Logfile of HijackThis v1.99.1
    Scan saved at 5:50:25 PM, on 5/22/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Medion\PowerCinema\My_TV\Agent.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\James\Desktop\hijack this\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"
    R3 - URLSearchHook: 3 Search with Google - {6D53ADB7-6AD5-4A59-BFE4-7B57D2F4AA89} - C:\Program Files\Google Toolbar\toolbar-w-google-r.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: XBTB06823 - {BA463437-C3DE-47da-8280-87596824388A} - C:\PROGRA~1\GOOGLE~1\TOOLBA~1.DLL
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: 3 Search with Google - {6D53ADB7-6AD5-4A59-BFE4-7B57D2F4AA89} - C:\Program Files\Google Toolbar\toolbar-w-google-r.dll
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [Agent] C:\Program Files\Medion\PowerCinema\My_TV\Agent.exe
    O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
    O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
    O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {266B9238-31A5-4B53-9039-272FE846DF9D} (DiameterTransfer Control) - http://www.sis.com/download/SISTransfer.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1134053599999
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{C76605DC-ED32-4EAA-9E58-1F6C84B0C341}: NameServer = 80.225.252.58 80.225.252.50
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    cheers james

  6. #6
    Neal is offline Dedicated Member
    HI,


    Good job!


    Your log is clean, but let's do an online scan at Panda activescan just to be on the safe side.



    www.pandasoftware.com/activescan/

    Internet Explorer Required
    Please run this online virus scan: ActiveScan

    * Once you are on the Panda site click the Scan your PC button
    * A new window will open...click the Check Now button
    - Enter your Country
    - Enter your State/Province
    - Enter your e-mail address and click send(*NOTE it's perfectly safe to do so..You will NOT be spammed from this)
    - Select either Home User or Company
    * Click the big Scan Now button
    * If/when you get a notice that Panda wants to install an ActiveX component allow it
    * It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    * When download is complete, click on Local Disks to start the scan
    * When the scan completes, if anything is detected, click the See Report button, then Save Report and save it to a convenient location like your desktop and post it back here please and a new hijackthis log as well. Thanks.

  7. #7
    jamesousby is offline Newbie
    hi, here is the activescan log from the panda site:

    Incident Status Location

    Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Brian\Cookies\brian@atdmt[1].txt
    Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\CHLOE\Cookies\chloe@advertising[1].txt
    Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\CHLOE\Cookies\chloe@atdmt[2].txt
    Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\CHLOE\Cookies\chloe@atwola[1].txt
    Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\CHLOE\Cookies\chloe@bs.serving-sys[1].txt
    Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\CHLOE\Cookies\chloe@casalemedia[2].txt
    Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\CHLOE\Cookies\chloe@doubleclick[1].txt
    Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\CHLOE\Cookies\chloe@hitbox[1].txt
    Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\CHLOE\Cookies\chloe@mediaplex[1].txt
    Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\CHLOE\Cookies\chloe@overture[1].txt
    Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\CHLOE\Cookies\chloe@serving-sys[2].txt
    Spyware:Cookie/Valueclick Not disinfected C:\Documents and Settings\CHLOE\Cookies\chloe@valueclick[1].txt
    Spyware:Cookie/Xiti Not disinfected C:\Documents and Settings\Elizabeth\Cookies\elizabeth@xiti[1].txt
    Spyware:Cookie/Xmts Not disinfected C:\Documents and Settings\Elizabeth\Cookies\elizabeth@xmts [2].txt

    And here is the file log from hijack this:

    Logfile of HijackThis v1.99.1
    Scan saved at 11:27:16 PM, on 5/22/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Medion\PowerCinema\My_TV\Agent.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
    C:\Documents and Settings\Elizabeth\Desktop\hjt\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"
    R3 - URLSearchHook: 3 Search with Google - {6D53ADB7-6AD5-4A59-BFE4-7B57D2F4AA89} - C:\Program Files\Google Toolbar\toolbar-w-google-r.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: XBTB06823 - {BA463437-C3DE-47da-8280-87596824388A} - C:\PROGRA~1\GOOGLE~1\TOOLBA~1.DLL
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: 3 Search with Google - {6D53ADB7-6AD5-4A59-BFE4-7B57D2F4AA89} - C:\Program Files\Google Toolbar\toolbar-w-google-r.dll
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [Agent] C:\Program Files\Medion\PowerCinema\My_TV\Agent.exe
    O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
    O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
    O16 - DPF: {266B9238-31A5-4B53-9039-272FE846DF9D} (DiameterTransfer Control) - http://www.sis.com/download/SISTransfer.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1134053599999
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    fingers crossed
    james.

  8. #8
    Neal is offline Dedicated Member
    Hi, Panda found nothing but cookies and if you will keep CCleaner and run it every two weeks will keep the junk stuff off your computer.


    Your good to go,



    If you are no longer having any more trouble here is some preventative measures for you.

    Here are some preventive measures you can take to keep your computer from getting infected again. also keep all these and Ad-awareSE and SpybotS&D updated.

    http://forums.thatcomputerguy.us/ind...showtopic=1190

    Flush your restore points in ME and XP, by turning System Restore off and then back on.
    This will create a fresh restore point.

    Explained here:
    Windows XP: service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam

    Microsoft ME:

    http://service1.symantec.com/SUPPORT...rc=sec_doc_nam


    RegProtect

    This small registry protection tool will save you hours of heartache by notifying you when some program good or bad is trying to access your registry.

    You have the option of allowing(good) items or blocking(bad)items.

    http://www.diamondcs.com.au/index.php?page=regprot


    To reduce the re-infection potential for malware and protect yourself against spyware, here are a few helpful suggestions:

    1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft. This will patch many of the security holes through which attackers can gain access to your computer. You CANNOT complete this update using an alternate browser.
    http://v5.windowsupdate.microsoft.co....aspx?ln=en-us

    http://www.microsoft.com/windows/ie/default.asp


    2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching, there are a some good free Antivirus programs that are decent, including AVG and Avast!.
    AVG: http://free.grisoft.com/doc/1

    Avast: http://www.avast.com/eng/avast_4_home.html


    3. In addtion to using Ad-aware consider using another free malware scanning/removal program:
    MS Antispyware beta: http://www.microsoft.com/athome/secu...e/default.mspx


    4. Consider using a free firewall if you are not already using one. Some good free ones are:
    Kerio
    http://www.sunbelt-software.com/Kerio.cfm

    OutPost Personal Firewall:
    Outpost



    5. Consider using an alternate free browser for general web surfing but you must use IE for windows update.
    Mozilla Firefox: www.mozilla.org/products/firefox/


    6. Consider increasing your browser security by using these programs:
    SpywareGuard will protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
    SpywareBlaster will increase browser protection by blocking Thousands of known malware sites by adding them to IE's restricted sites zone. Download it here:

    http://www.javacoolsoftware.com/spywareblaster.html


    If you use SpywareBlaster, you can also use a customblocklist to add even more entries into IE restricted sites zone. Go to this site for the current list and how to use instructions: http://customblockinglist.cjb.net/


    IE-SPYAD is similar in that it adds thousands more known malware sites to IE's restricted zone. Download it here:
    https://netfiles.uiuc.edu/ehowes/www/resource.htm


    *Remember just like your primary anti-virus software, it is important to keep all of these programs up-to-date and use them on a regular basis. It's Free

  9. #9
    jamesousby is offline Newbie
    Save 20% on AVG Internet Security 2012 Suite!
    hi, cant thankyou enough for your help..
    a top site....if ya ever in the south of england i will buy ya a pint!
    will be makein a donation to the site me thinks
    james

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