site-specific popups not staying open(RESOLVED)

  1. #1
    cowboytim is offline Newbie

    site-specific popups not staying open(RESOLVED)

    Site-specific popups that used to stay open suddenly are not. These include logging in to read a newspaper, pulling up games on pogo.com and streaming windows for radio stations. I just ran S&D and AdAware. Thanks.

    When I tried to upload my HJT log, it said "invalid file type." It's pasted here:

    Logfile of HijackThis v1.99.1
    Scan saved at 9:37:37 PM, on 5/19/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    C:\Program Files\McAfee.com\VSO\oasclnt.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    C:\WINDOWS\DELLMMKB.EXE
    C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
    C:\Program Files\Reality Fusion\Reality Fusion GameCam SE\Program\RFTRay.exe
    C:\WINDOWS\Nhksrv.exe
    C:\WINDOWS\System32\CTsvcCDA.EXE
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Spyware Doctor\sdhelp.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\System32\snmp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\system32\svchost.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\WINDOWS\System32\alg.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\Mp***ent.exe
    C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\explorer.exe
    C:\Documents and Settings\admin\Local Settings\Temporary Internet Files\Content.IE5\05QJ4XU3\hijackthis[1]\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ms101.mysearch.com/sa/srchlft.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    O2 - BHO: ZIBho Class - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: X1IEHook Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - (no file)
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ymetray] "C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe"
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
    O4 - HKLM\..\Run: [RIPPopUps] C:\Program Files\RIPPopUps\RIPPopUps.exe
    O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    O4 - HKLM\..\Run: [DIAGENT] C:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXE startup
    O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
    O4 - HKCU\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe"
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
    O4 - Startup: WeatherBug.lnk = C:\Program Files\AWS\WeatherBug\Weather.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
    O4 - Global Startup: Reality Fusion GameCam SE.lnk = ?
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228
    O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Kill popup - {0A9F8624-4221-4508-9636-69ABD753695A} - C:\Program Files\PopUpBuster\popupbuster.exe (file missing)
    O9 - Extra 'Tools' menuitem: Kill popup - {0A9F8624-4221-4508-9636-69ABD753695A} - C:\Program Files\PopUpBuster\popupbuster.exe (file missing)
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: Yahoo! Chat 1.3 - http://jcs.chat.dcn.yahoo.com/c174/chat.cab
    O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct2_x.cab
    O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
    O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt3_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab
    O16 - DPF: Yahoo! Pyramids - http://download.games.yahoo.com/games/clients/y/pyt1_x.cab
    O16 - DPF: {01020304-0506-0708-090A-0B0C0D0E0F08} - http://messenger.yahoo.com/maintenance/patch.cab
    O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.crackerbarrel.com/CFIDE/classes/CFJava.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
    O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
    O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} - http://www.errorguard.com/installation/Install.cab
    O16 - DPF: {24D1BDCE-D835-11D6-BF84-0050047EA0E7} (BlueStream_Flash Class) - http://www.rovion.com/Controls/Rovion.cab
    O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020323/qtinstall.info.apple.com/qt505/us/win/QuickTimeInstaller.exe
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
    O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://www.homesteadhotels.com/minisite/accommodations/surround/MSSurVid.cab
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab
    O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
    O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://download.games.yahoo.com/games/web_games/tikgames/cinematycoon/cinematycoon.cab
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.ivillagegames.com/games/en_bejeweled2/online/popcaploader_v10.cab
    O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4317/mcfscan.cab
    O16 - DPF: {F8F88D0D-E455-11D6-B547-00400555C7FB} (DiskHealth2 Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
    O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe


  2. #2
    Neal is offline Dedicated Member
    Welcome to DAL,


    Open Hijackthis.

    Click the "Open the Misc Tools" section Button.

    Click the "Open Uninstall Manager" Button.

    Click the "Save list..." Button.

    Save it to your desktop. Copy and paste the contents into your reply.


    Then I see you have spysweeper, how long has it been since you done a scan with that fine tool. Do a scan from safe mode if you haven't already and post that log back here please.

    Now reboot into safe mode by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.


    Now scan with spysweeper.


    Reboot normal mode and...


    Please download, install, and update the NEW free version of Ewido trojan scanner:
    [*]When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
    [*]When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
    [*]From the main ewido screen, click on update in the left menu, then click the Start update button.
    [*]After the update finishes (the status bar at the bottom will display "Update successful")
    [*]Click on the Scanner button in the left menu, then click on Complete System Scan. This scan can take quite a while to run.
    [*]If ewido finds anything, it will pop up a notification. We have been finding some cases of false positives with the new version of Ewido, so we need to step through the fixes one-by-one. If Ewido finds something that you KNOW is legitimate (for example, parts of AVG Antivirus, pcAnywhere and the game "Risk" have been flagged), select "none" as the action. DO NOT check "Perform action with all infections". If you are unsure of an entry, select "none" for the time being. I'll see that in the log you will post later and let you know if ewido needs to be run again.
    [*]When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again.

    Post the log Ewido makes back here please and a new hijackthis log. Thanks.

  3. #3
    cowboytim is offline Newbie
    Thank you, Neal. In the order you requested, here's the hijackthis uninstall list:

    Acropolis
    Ad-Aware SE Plus
    Adobe Atmosphere Player for Acrobat and Adobe Reader
    Adobe Download Manager 2.0 (Remove Only)
    Adobe PhotoDeluxe Home Edition 4.0
    Adobe Photoshop Album 2.0 Starter Edition
    Adobe Reader 7.0.7
    Alt-Tab Task Switcher Powertoy for Windows XP
    BellSouth FastAccess DSL Help Center
    Canon EOS Kiss REBEL 300D WIA Driver
    CNET Download Manager
    COM Explorer
    Conexant HSF V92 56K RTAD Speakerphone PCI Modem
    Corel Uninstaller
    Dell Picture Studio - Image Expert 2000
    Dell ResourceCD
    Dell Solution Center
    Dell Support 3.1
    DellTouch
    Desktop Weather Authority
    Easy CD Creator 5 Basic
    ewido anti-malware
    Google Toolbar for Internet Explorer
    HijackThis 1.99.1
    Hotfix for Windows XP (KB915865)
    Hoyle Card Games 2005
    Image Resizer Powertoy for Windows XP
    Intel Application Accelerator
    J2SE Runtime Environment 5.0 Update 2
    J2SE Runtime Environment 5.0 Update 4
    J2SE Runtime Environment 5.0 Update 6
    LimeWire 4.10.9
    Literati Buddy 3.2
    Literauto Buddy 2.0
    LiveReg (Symantec Corporation)
    Loco-Commotion
    Macromedia Flash Player 8
    Macromedia Shockwave Player
    Mah Jong Medley
    McAfee Personal Firewall Plus
    McAfee SecurityCenter
    McAfee VirusScan
    MGI PhotoSuite III SE (Remove Only)
    MGI VideoWave 4
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB886903)
    Microsoft Bootvis
    Microsoft Data Access Components KB870669
    Microsoft Encarta Encyclopedia Standard 2002
    Microsoft Money 2002
    Microsoft Money 2002 System Pack
    Microsoft Office 2000 Professional
    Microsoft Office Web Components
    Microsoft Picture It! Photo 2002
    Microsoft Streets and Trips 2002
    Microtek FineReader OCR Engine
    Modem Helper
    NingPo MahJong Deluxe 1.04
    NVIDIA Windows 2000/XP Display Drivers
    PhoneTools
    PRO200WL
    QuickCam
    QuickTime
    QuickTime for Windows (32-bit)
    Rainbow Web
    RealPlayer
    ScanWizard 5
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows XP (KB883939)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896422)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB896688)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899588)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB903235)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB905915)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB908531)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911567)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912812)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913446)
    Security Update for Windows XP (KB913580)
    Shockwave
    Shockwave Player
    Sound Blaster Live! Value
    Spy Sweeper
    Update for Windows XP (KB894391)
    Update for Windows XP (KB896727)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB917425)
    Windows Genuine Advantage v1.3.0254.0
    Windows Installer 3.1 (KB893803)
    Windows Installer 3.1 (KB893803)
    Windows Media Format Runtime
    Windows Media Player 10
    Windows XP Hotfix - KB834707
    Windows XP Hotfix - KB867282
    Windows XP Hotfix - KB873333
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB885250
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB885884
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB887742
    Windows XP Hotfix - KB888113
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890047
    Windows XP Hotfix - KB890175
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB890923
    Windows XP Hotfix - KB891781
    Windows XP Hotfix - KB893066
    Windows XP Hotfix - KB893086
    Windows XP Service Pack 2
    Yahoo! Install Manager
    Yahoo! Internet Mail
    Yahoo! Messenger

    Next, the spysweeper log:

    ********
    1:51 PM: | Start of Session, Sunday, May 21, 2006 |
    1:51 PM: Spy Sweeper started
    1:51 PM: Sweep initiated using definitions version 682
    1:51 PM: Starting Memory Sweep
    1:53 PM: Memory Sweep Complete, Elapsed Time: 00:02:13
    1:53 PM: Starting Registry Sweep
    1:54 PM: Registry Sweep Complete, Elapsed Time:00:00:28
    1:54 PM: Starting Cookie Sweep
    1:54 PM: Cookie Sweep Complete, Elapsed Time: 00:00:00
    1:54 PM: Starting File Sweep
    2:42 PM: File Sweep Complete, Elapsed Time: 00:48:02
    2:42 PM: Full Sweep has completed. Elapsed time 00:50:47
    2:42 PM: Traces Found: 0
    ********

    Next, the ewido scan report:

    ---------------------------------------------------------
    ewido anti-malware - Scan report
    ---------------------------------------------------------
    + Created on: 4:04:20 PM, 5/21/2006
    + Report-Checksum: 3F9B1931
    + Scan result:
    :mozilla.6:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Esomniture : Ignored
    :mozilla.17:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Esomniture : Ignored
    :mozilla.21:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Esomniture : Ignored
    :mozilla.23:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Esomniture : Ignored
    :mozilla.28:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Esomniture : Ignored
    :mozilla.31:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Esomniture : Ignored
    :mozilla.34:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Esomniture : Ignored
    :mozilla.40:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Esomniture : Ignored
    :mozilla.62:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Esomniture : Ignored
    :mozilla.123:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Ivwbox : Ignored
    :mozilla.204:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Popularix : Ignored
    :mozilla.228:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Web-stat : Ignored
    :mozilla.229:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Web-stat : Ignored
    :mozilla.230:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Web-stat : Ignored
    :mozilla.231:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Web-stat : Ignored
    :mozilla.232:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Web-stat : Ignored
    :mozilla.233:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Web-stat : Ignored
    :mozilla.263:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Esomniture : Ignored
    :mozilla.268:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Esomniture : Ignored
    :mozilla.271:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Liveperson : Ignored
    :mozilla.282:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Esomniture : Ignored
    :mozilla.296:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Addcontrol : Ignored
    :mozilla.327:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Googleadservices : Ignored
    :mozilla.328:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Googleadservices : Ignored
    :mozilla.329:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Googleadservices : Ignored
    :mozilla.330:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Googleadservices : Ignored
    :mozilla.331:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Googleadservices : Ignored
    :mozilla.332:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Googleadservices : Ignored
    :mozilla.333:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Googleadservices : Ignored
    :mozilla.335:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Googleadservices : Ignored
    :mozilla.336:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Googleadservices : Ignored
    :mozilla.337:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Esomniture : Ignored
    :mozilla.345:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Liveperson : Ignored
    :mozilla.346:C:\Program Files\Support.com\backup\Co\cookies.txt\36997_5795 b7dfa_/cookies.txt -> TrackingCookie.Liveperson : Ignored

    ::Report End

    Finally, the new hijackthis log:

    Logfile of HijackThis v1.99.1
    Scan saved at 4:11:38 PM, on 5/21/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    C:\Program Files\McAfee.com\VSO\oasclnt.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Support.com\bin\tgcmd.exe
    C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    C:\WINDOWS\DELLMMKB.EXE
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe
    C:\Program Files\Yahoo!\Messenger\ypager.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\Program Files\Common Files\Desktop Weather Authority\TrueWeather.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\Reality Fusion\Reality Fusion GameCam SE\Program\RFTRay.exe
    C:\WINDOWS\Nhksrv.exe
    C:\WINDOWS\System32\CTsvcCDA.EXE
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\System32\snmp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\system32\svchost.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\Mp***ent.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\Explorer.EXE
    C:\DOCUME~1\admin\LOCALS~1\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ms101.mysearch.com/sa/srchlft.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
    O2 - BHO: ZIBho Class - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: X1IEHook Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
    O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    O4 - HKLM\..\Run: [DIAGENT] C:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXE startup
    O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [AWMON] "C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe"
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
    O4 - Startup: WeatherBug.lnk = C:\Program Files\AWS\WeatherBug\Weather.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
    O4 - Global Startup: Desktop Weather Authority.lnk = C:\Program Files\Common Files\Desktop Weather Authority\TrueWeather.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - Global Startup: Reality Fusion GameCam SE.lnk = ?
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228
    O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab
    O16 - DPF: Yahoo! Chat 1.3 - http://jcs.chat.dcn.yahoo.com/c174/chat.cab
    O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/game...ts/y/ct2_x.cab
    O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/game...ts/y/ht1_x.cab
    O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/game...ts/y/tt3_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/pote_x.cab
    O16 - DPF: Yahoo! Pyramids - http://download.games.yahoo.com/game...s/y/pyt1_x.cab
    O16 - DPF: {01020304-0506-0708-090A-0B0C0D0E0F08} - http://messenger.yahoo.com/maintenance/patch.cab
    O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.crackerbarrel.com/CFIDE/classes/CFJava.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
    O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
    O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} - http://www.errorguard.com/installation/Install.cab
    O16 - DPF: {24D1BDCE-D835-11D6-BF84-0050047EA0E7} (BlueStream_Flash Class) - http://www.rovion.com/Controls/Rovion.cab
    O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/mini...ansporter.cab?
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
    O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://www.homesteadhotels.com/minis...d/MSSurVid.cab
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yaho...ymmapi_416.dll
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
    O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
    O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://download.games.yahoo.com/game...nematycoon.cab
    O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...17/mcfscan.cab
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

    Thank you again. I'll keep watching this forum as the e-mail notification function (of follow-up postings) is not working.

  4. #4
    Neal is offline Dedicated Member
    HI,



    Create a folder such as C:\HJT or C:\Program Files\HJT and move HJT.exe into the newly created folder so we can have avaiable backups in case you fix the wrong thing or I make a mistake. Very important.


    Go into add/remove program and remove:(IF FOUND)


    Lime Wire4.10.9


    Reboot



    To clean your temp folder, recycle bin, etc..please download this free tool:

    CCleaner

    Don't install any Toolbars, or other programs, should it ask you!Just uncheck the option of installing the Yahoo toolbar.
    It will put a shortcut on your Desktop.
    Click on CCleaner to start it. Then click "Run Cleaner", just use the windows tab up front by default.

    Then Reboot (Exit)


    For the time being disable spysweeper it could hinder the fix:

    To disable SpySweeper:

    1. Open it click >Options over to the left then >Program Options >Uncheck "load at windows startup".
    2. Over to the left click "shields" and uncheck all there.
    3. Uncheck "home page shield".
    4. Uncheck "automatically restore default without notification".




    Please disable AdWatch, as it may hinder the removal of some entries. You can re-enable it after you're clean.
    To disable AdWatch:

    Open AdAware SE.
    Go to AdWatch User Interface.
    Go to Tools and Preferences.
    At the bottom of the screen you will see 2 options Active and Automatic.
    Active: This will turn Ad-Watch On\Off without closing it
    Automatic: Suspicious activity will be blocked automatically
    Uncheck both options. You can enable these after resolving your problem.


    Run hijackthis and click on scan button and put checks next to these:


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ms101.mysearch.com/sa/srchlft.html---Did you put this on your computer? Do you want it? If not fix this

    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus...//www.yahoo.com

    O2 - BHO: ZIBho Class - {029CA12C-89C1-46a7-A3C7-82F2F98635CB} - (no file)
    O2 - BHO: X1IEHook Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - (no file)

    O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe

    O4 - Startup: WeatherBug.lnk = C:\Program Files\AWS\WeatherBug\Weather.exe---If this is the free version please fix

    O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540006} - http://www.errorguard.com/installation/Install.cab

    DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/min....porter.cab?---Fix this if weatherbug is the free version

    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...meInstaller.exe



    Make sure nothing is open but hijackthis and click on fix checked


    Now reboot into safe mode by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.


    Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):



    DELETE FOLDERS

    C:\Program Files\LimeWire
    C:\Program Files\AWS---If weatherbug the free version delete this folder


    Reboot and post a new hijackthis log please.

  5. #5
    cowboytim is offline Newbie
    I followed your instructions in order and to the letter. Here's the new HJT log:

    Logfile of HijackThis v1.99.1
    Scan saved at 7:30:06 PM, on 5/21/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\devldr32.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\Nhksrv.exe
    C:\WINDOWS\System32\CTsvcCDA.EXE
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Support.com\bin\tgcmd.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    C:\WINDOWS\DELLMMKB.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Yahoo!\Messenger\ypager.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Common Files\Desktop Weather Authority\TrueWeather.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    C:\Program Files\Reality Fusion\Reality Fusion GameCam SE\Program\RFTRay.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\System32\snmp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\system32\svchost.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\Mp***ent.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\DOCUME~1\admin\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
    C:\PROGRA~1\mcafee.com\agent\mcupdate.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
    O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
    O4 - HKLM\..\Run: [PCDRealtime] C:\WINDOWS\realtime.exe
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    O4 - HKLM\..\Run: [DIAGENT] C:\Program Files\Creative\SBLive\Creative Diagnostics 2.0\DIAGENT.EXE startup
    O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
    O4 - Global Startup: Desktop Weather Authority.lnk = C:\Program Files\Common Files\Desktop Weather Authority\TrueWeather.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
    O4 - Global Startup: Reality Fusion GameCam SE.lnk = ?
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228
    O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com.../c381/chat.cab
    O16 - DPF: Yahoo! Chat 1.3 - http://jcs.chat.dcn.yahoo.com/c174/chat.cab
    O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/game...ts/y/ct2_x.cab
    O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/game...ts/y/ht1_x.cab
    O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/game...ts/y/tt3_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/game...s/y/pote_x.cab
    O16 - DPF: Yahoo! Pyramids - http://download.games.yahoo.com/game...s/y/pyt1_x.cab
    O16 - DPF: {01020304-0506-0708-090A-0B0C0D0E0F08} - http://messenger.yahoo.com/maintenance/patch.cab
    O16 - DPF: {072D3F2E-5FB6-11D3-B461-00C04FA35A21} (CFForm Runtime) - http://www.crackerbarrel.com/CFIDE/classes/CFJava.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {1842B0EE-B597-11D4-8997-00104BD12D94} (iCC Class) - http://www.pcpitstop.com/internet/pcpConnCheck.cab
    O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab
    O16 - DPF: {24D1BDCE-D835-11D6-BF84-0050047EA0E7} (BlueStream_Flash Class) - http://www.rovion.com/Controls/Rovion.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
    O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://www.homesteadhotels.com/minis...d/MSSurVid.cab
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yaho...ymmapi_416.dll
    O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yaho...tocomplete.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
    O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
    O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://download.games.yahoo.com/game...nematycoon.cab
    O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...17/mcfscan.cab
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

  6. #6
    Neal is offline Dedicated Member
    Hi,

    Your log is clean.


    How is she behaving now?


    If all is well I have some free programs and tips for you that will help in making your computer safer.

    Thanks.

  7. #7
    cowboytim is offline Newbie
    Neal, thank you so much for your analysis and instructions. The issue appears resolved. I'm open to advice on preventing re-infection.

  8. #8
    Neal is offline Dedicated Member
    Save 20% on AVG Internet Security 2012 Suite!
    OK here you go. thanks for stopping by.



    If you are no longer having any more trouble here is some preventative measures for you.

    Here are some preventive measures you can take to keep your computer from getting infected again. also keep all these and Ad-awareSE and SpybotS&D updated.

    http://forums.thatcomputerguy.us/ind...showtopic=1190

    Flush your restore points in ME and XP, by turning System Restore off and then back on.
    This will create a fresh restore point.

    Explained here:
    Windows XP: service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam

    Microsoft ME:

    http://service1.symantec.com/SUPPORT...rc=sec_doc_nam


    RegProtect

    This small registry protection tool will save you hours of heartache by notifying you when some program good or bad is trying to access your registry.

    You have the option of allowing(good) items or blocking(bad)items.

    http://www.diamondcs.com.au/index.php?page=regprot


    To reduce the re-infection potential for malware and protect yourself against spyware, here are a few helpful suggestions:

    1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft. This will patch many of the security holes through which attackers can gain access to your computer. You CANNOT complete this update using an alternate browser.
    http://v5.windowsupdate.microsoft.co....aspx?ln=en-us

    http://www.microsoft.com/windows/ie/default.asp


    2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching, there are a some good free Antivirus programs that are decent, including AVG and Avast!.
    AVG: http://free.grisoft.com/doc/1

    Avast: http://www.avast.com/eng/avast_4_home.html


    3. In addtion to using Ad-aware consider using another free malware scanning/removal program:
    MS Antispyware beta: http://www.microsoft.com/athome/secu...e/default.mspx


    4. Consider using a free firewall if you are not already using one. Some good free ones are:
    Kerio
    http://www.sunbelt-software.com/Kerio.cfm

    OutPost Personal Firewall:
    Outpost



    5. Consider using an alternate free browser for general web surfing but you must use IE for windows update.
    Mozilla Firefox: www.mozilla.org/products/firefox/


    6. Consider increasing your browser security by using these programs:
    SpywareGuard will protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
    SpywareBlaster will increase browser protection by blocking Thousands of known malware sites by adding them to IE's restricted sites zone. Download it here:

    http://www.javacoolsoftware.com/spywareblaster.html


    If you use SpywareBlaster, you can also use a customblocklist to add even more entries into IE restricted sites zone. Go to this site for the current list and how to use instructions: http://customblockinglist.cjb.net/


    IE-SPYAD is similar in that it adds thousands more known malware sites to IE's restricted zone. Download it here:
    https://netfiles.uiuc.edu/ehowes/www/resource.htm


    *Remember just like your primary anti-virus software, it is important to keep all of these programs up-to-date and use them on a regular basis. It's Free

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