Hi everyone,
I am running Windows XP Home. I have Cable connection
I used LSPfix to get rid of some unwanted popups/ homepage hijacker.
Right after that, I cannot launch any internet site...
All I am getting popped up is "about blank.com"
I am now using my laptop to access websites. But I need my PC.
Whatever I do, I cannot connect to any other sites
My Lan connection is perfect and shows that I am connected.
Please help!!
As a first response you might want to post a HijackThis log for review by our Pros in that section:
Please follow the instructions HERE & then post your log in a new thread in the Spyware, Adware, Viruses and HijackThis Logs section.
(Not in this section please).
Please specify what issues you appear to be experiencing along with your log.
I cannot send any messages in the computer I am having problems with.Originally Posted by jephree
I have NO INTERNET ACCESS on it.
*
This one I am using doesn't have any issues.
In light of such , I can't send you guys copy of hijack this log with the computer that doesn't have internet access.
Please help
Put hijack this on a floppy.
Run the floppy on the problem computer.
Extract the log to another floppy etc.
A repair install of XP is about the only other option.
http://michaelstevenstech.com/XPrepairinstall.htm
After running hijack this and fixing some issues with LSPfix...
I have Windows XP Home
Cable connection
Whenever I open IE, it freezes on "about:blank "
Here's the "highjack this" log:
Logfile of HijackThis v1.99.1
Scan saved at 9:16:20 PM, on 5/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\dcomcfg.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\JB\Desktop\Trojan remover\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.msn.com/access/allinone.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir...r=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.msn.com/access/allinone.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.microsoft.com/isapi/redir...r=6&ar=msnhome
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Nothing - {b0398eca-0bcd-4645-8261-5e9dc70248d0} - C:\WINDOWS\system32\hpD0AD.tmp
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winowl32 - winowl32.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
Please help fix some "Highjacking I.E. pages
Last edited by dashelter; 16-05-2006 at 02:25 AM. Reason: Additional Info
Here's the hijack this log..
*
I now have internet connection.
However, my default IE page keeps switching to: "about: blank".
I can't get rid of this, even when I set my default homepage to something else..:\\Please help and thanks sooooooo much!
Logfile of HijackThis v1.99.1
Scan saved at 7:03:23 AM, on 5/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\dcomcfg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Grisoft\AVG7\avgwb.dat
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\JB\Desktop\Trojan remover\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.msn.com/access/allinone.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir...r=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.msn.com/access/allinone.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.microsoft.com/isapi/redir...r=6&ar=msnhome
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Nothing - {b0398eca-0bcd-4645-8261-5e9dc70248d0} - C:\WINDOWS\system32\hpDEB9.tmp
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winowl32 - winowl32.dll (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
I keep getting "about:blank" defaulted as my homepage in IE.
I am running XP Home.
I have cable connection.
Please help me get rid of "About:Blank" as a homepage.
Thanks soo much!
Here's the hijack this log :
Logfile of HijackThis v1.99.1
Scan saved at 7:03:23 AM, on 5/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\dcomcfg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Grisoft\AVG7\avgwb.dat
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\JB\Desktop\Trojan remover\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.msn.com/access/allinone.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir...r=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.msn.com/access/allinone.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.microsoft.com/isapi/redir...r=6&ar=msnhome
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Nothing - {b0398eca-0bcd-4645-8261-5e9dc70248d0} - C:\WINDOWS\system32\hpDEB9.tmp
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winowl32 - winowl32.dll (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.
Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply (if unsure of your results).
DO NOT RUN ANY OTHER OPTIONS UNTIL REQUESTED TO.
Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm
If infected files were listed above, please proceed as follows:
STEP # 2 - Cleaning
Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.
Please download, install, update and scan your system with the free (trial) version of Ewido TROJAN scanner
[Developed for Windows 2000 and XP]:
- When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
- When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
- From the main ewido screen, click on update in the left menu, then click the Start update button.
- We will be using this tool in a later step.
Note: Ewido is a free trial product for 14 days. Since Ewido is a trial version, the realtime guard and automatic update will stop functioning after 14 days. We are not installing the guard because it might interfere with the cleanup or the malware removal process. You can use Ewido as an on-demand scanner (recommended) but you will have to manually update the definition file each time you scan. If you decide to purchase Ewido, you can enable the 'Realtime Protect' and 'Automatic Update' functions by clicking on the 'Status' bar (Top left) and clicking on both items under "Your Security Status".
Reboot your computer in Safe Mode.______________________________
- If the computer is running, shut down Windows, and then turn off the power.
- Wait 30 seconds, and then turn the computer on.
- Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
- Ensure that the Safe Mode option is selected.
- Press Enter. The computer then begins to start in Safe mode.
- Login on your usual account.
Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
Select option #2 - Clean by typing 2 and press Enter.
Wait for the tool to complete and disk cleanup to finish.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?" answer Yes by typing Y and hit Enter.
The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question "Replace infected file ?" by typing Y and hit Enter.
A reboot may be needed to finish the cleaning process, if you computer does not restart automatically please do it yourself manually. Reboot in Safe Mode.
The tool will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
______________________________
Clean out your Temporary Internet files. Proceed like this:Next Click Start, click Control Panel and then double-click Display. Click on the Desktop tab, then click the Customize Desktop button. Click on the Web tab. Under Web Pages you should see a checked entry called Security info or something similar. If it is there, select that entry and click the Delete button. Click Ok then Apply and Ok.
- Quit Internet Explorer and quit any instances of Windows Explorer.
- Click Start, click Control Panel, and then double-click Internet Options.
- On the General tab, click Delete Files under Temporary Internet Files.
- In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
- On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
- Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
- Click OK.
Empty the Recycle Bin by right-clicking the Recycle Bin icon on your Desktop, and then clicking Empty Recycle Bin.
______________________________
Close ALL open Windows / Programs / Folders. Please start Ewido, and run a full scan.If Ewido finds anything, it will pop up a notification. When it asks if you want to clean the first file, put a checkmark in the lower left corner of the box that says Perform action on all infections and put a checkmark in the box next to Create encrypted backup, then choose clean and click Ok.
- Click on Scanner
- Click on Settings
- Under How to scan all boxes should be checked
- Under Unwanted Software all boxes should be checked
- Under What to scan select Scan every file
- Click on Ok
- Click on Complete System Scan to start the scan process.
- Let the program scan the machine.
Once the scan has completed, there will be a button located on the bottom of the screen named Save Report.Close Ewido and Reboot in Normal Mode.
- Click Save Report button
- Save the report to your Desktop
______________________________
Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #3 - Delete Trusted zone by typing 3 and press Enter
Answer Yes to the question "Restore Trusted Zone ?" by typing Y and hit Enter.
Note, if you use SpywareBlaster and/or IE-SPYAD, it will be necessary to re-install the protection both afford. For SpywareBlaster, run the program and re-protect all items. For IE-SPYAD, run the batch file and reinstall the protection.
______________________________
Please post:You may need several replies to post the requested logs, otherwise they might get cut off.
- c:\rapport.txt
- Ewido log
- A new HijackThis log
Here is the Hijackthis log after all instructions were followed:
Logfile of HijackThis v1.99.1
Scan saved at 8:33:19 PM, on 5/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\JB\Desktop\Trojan remover\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir...r=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SU B_PVER}&ar=home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.microsoft.com/isapi/redir...ie&ar=iesearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://home.microsoft.com/access/autosearch.asp?p=%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.microsoft.com/isapi/redir...r=6&ar=msnhome
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winowl32 - winowl32.dll (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
Then the Ewido final log, after all instructions followed:
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------
+ Created on: 8:27:07 PM, 5/16/2006
+ Report-Checksum: 9A1D50E9
+ Scan result:
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq5.tmp -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Program Files\Yahoo!\YPSR\Quarantine\ppq7.tmp -> TrackingCookie.Burstnet : Cleaned with backup
::Report End
Final Smitfraud report after all instructions followed:
SmitFraudFix v2.44
Scan done at 17:45:58.23, Tue 05/16/2006
Run from C:\Documents and Settings\JB\Desktop\Smitfraud fix\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600]
»»»»»»»»»»»»»»»»»»»»»»»» Killing process
»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files
C:\WINDOWS\system32\dcomcfg.exe Deleted
C:\WINDOWS\system32\hp????.tmp Deleted
C:\WINDOWS\system32\simpole.tlb Deleted
C:\WINDOWS\system32\stdole3.tlb Deleted
C:\DOCUME~1\JB\FAVORI~1\Antivirus Test Online.url Deleted
»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files
»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning
Registry Cleaning done.
»»»»»»»»»»»»»»»»»»»»»»»» End
Please advise of what's left to be done after final review of above logs...
Thanks sooo much!
SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
O20 - Winlogon Notify: winowl32 - winowl32.dll (file missing)
Make sure that all browser windows and internet links are closed, even this one!
CLICK ’FIX CHECKED’ with HijackThis.
Your system has an outdated version of Sun Java that could create serious security exposure issues for your PC.
Update your Java.
Older JAVA versions have vulnerabilities that malware can and are using to infect systems.
Please follow these steps to remove older version Java components.
- Close any programs you may have running, ESPECIALLY your web browser
- Click Start > Control Panel.
- Click Add/Remove Programs.
- Check any item with Java Runtime Environment (JRE) in the name.
- Click the Remove or Change/Remove button.
- Repeat as many times as necessary to remove all versions of Java.
- Reboot your computer once all Java components are removed.
Download the latest version of Java Runtime Environment, and install it to your computer.
New Version should show as (HijackThis log):
C:\Program Files\Java\jre1.5.0_06
POST A REVISED HIJACKTHIS LOG for review:
Post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.