problem updating spybot, ad aware (RESOLVED)

  1. #11
    VopThis is offline Senior Member (Canada)

    Re: problem updating spybot, ad aware

    Review all instructions below before proceeding.


    Run the following tool in SAFE MODE after downloading (save to desktop or print out these instructions):
    Please download ATF Cleaner http://www.atribune.org/ccount/click.php?id=1 by Atribune.
    This program is for XP and Windows 2000 only

    It does not require any installation and uses minimal system resources. It is set up to clean IE, FireFox and Opera, and detects the browsers you have and grays out the other(s).
    • Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Recommend UNCHECKING COOKIES if you rely on system remembered passwords.
      Click the Empty Selected button.

    If you use Firefox browser
    • Click Firefox at the top and choose: Select All EXCEPT FIREFOX SAVED PASSWORDS
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser
    • Click Opera at the top and choose: Select All EXCEPT COOKIES AND SAVED PASSWORDS
      Click the Empty Selected button.
      NOTE: If you would like to keep your cookies and saved passwords, please click No at the prompt.



    Click Exit on the Main menu to close the program.




    Many low risk cookies have been found - in Ewido they were deleted for you; in Panda you must manually delete them yourself or pay for their low cost subscription service.


    You appear to have acquired song lyric links with inbedded downloader scripting code.




    1) Please download the Killbox.
    Unzip it to the desktop and run it.

    2) Select "Delete on Reboot".
    3) Then Click the "All Files" button.

    4) Copy the file names below to the clipboard by highlighting them and pressing Control-C:


    C:\Recycled\Q330995.exe
    H:\RISHI2\Vallabh hard dsk\LyriCS\whigfield\Lyrics WHIGFIELD - SEXY EYES Song Lyrics_files\CA01TMN6.htm
    H:\RISHI2\Vallabh hard dsk\LyriCS\whigfield\Lyrics WHIGFIELD - SATURDAY NIGHT Song Lyrics_files\CALD7SMN.htm
    H:\RISHI2\Vallabh hard dsk\LyriCS\goo goo dolls\Lyrics GOO GOO DOLLS - IRIS Song Lyrics_files\CAEB8P2J.htm
    C:\WINDOWS\HELP\CHMRedir.chm
    C:\WINDOWS\switchagreement.txt
    C:\PROGRAM FILES\COMMON FILES\Totem Shared
    5) Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

    6) Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "Yes" to reboot next




    BOOT INTO SAFE MODE:
    HIDDEN FILES: To make sure you can see all hidden files, please follow the directions here



    SAFEMODE: Boot into safe mode by tapping the F8 key at restart and choosing 'safe mode' menu option (explained here if needed).



    Run ATF cleaner

    Find and delete all FOLDER occurances of:

    CONTENT.IE5

    (for infected content located at:
    H:\Documents and Settings\Internet\Local Settings\Temporary Internet Files\Content.IE5)





    POST A REVISED HIJACKTHIS LOG for review:
    Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.


  2. #12
    madguy000 is offline Full Member
    Feedback: Ad-aware successfully updated
    spybot hasnt updated. maybe they dont have an update.

    anyway... u rock, man!!
    how do you interpret the hijack this thingy? i'll study this in detail.

    heres the latest hijack this log.

    i have instructed my mom to install AVG later...

    thanks!!

    *** log

    Logfile of HijackThis v1.99.1
    Scan saved at 12:06:46 AM, on 4/20/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\QUICKH~1\EmlProxy.exe
    C:\PROGRA~1\QUICKH~1\UPSCHD.EXE
    C:\PROGRA~1\QUICKH~1\SCANMSG.EXE
    C:\PROGRA~1\QUICKH~1\OnlineNT.EXE
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\PROGRA~1\QUICKH~1\ONLNSVC.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\ntvdm.exe
    C:\Program Files\GetRight\GETRIGHT.EXE
    C:\Program Files\GetRight\GETRIGHT.EXE
    C:\Program Files\CDisplay\CDISPLAY.EXE
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = http://clearsurfing.net/srch.php?qq=%s
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://in.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
    R3 - URLSearchHook: (no name) - {120B8547-2746-BD5C-4AE1-F6D84BE232B1} - Dest068.dll (file missing)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [Email Protection] C:\PROGRA~1\QUICKH~1\EmlProxy.exe
    O4 - HKLM\..\Run: [Update Scheduler] C:\PROGRA~1\QUICKH~1\UPSCHD.EXE /CHECK
    O4 - HKLM\..\Run: [On-Line Protection] C:\PROGRA~1\QUICKH~1\CATEYE.EXE
    O4 - HKLM\..\Run: [Messenger] C:\PROGRA~1\QUICKH~1\SCANMSG.EXE
    O4 - HKLM\..\Run: [Startup Scan] C:\PROGRA~1\QUICKH~1\Sensor.EXE /LOADRUN
    O4 - HKLM\..\RunOnce: [Startup Scan] C:\PROGRA~1\QUICKH~1\Sensor.EXE /check
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
    O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: *.iframedollars.biz (HKLM)
    O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/release/PlaxoInstall.cab
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/2,0,0,4519/mcfscan.cab
    O16 - DPF: {FF1CD9A3-00CD-45C1-8182-4EEC229A182D} (Plaxo Auto-Import Utility) - https://www.plaxo.com/activex/plx_upldr-2k-xp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{ABD13C3D-26F4-4B69-899A-8E5910AC0761}: NameServer = 218.248.255.145 61.1.96.71
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O23 - Service: AOL Instant Messanger (AIM) - Unknown owner - C:\WINDOWS\aim.exe (file missing)
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Network DDE Client (NetDDEclnt) - Unknown owner - C:\WINDOWS\System32\netddeclnt.exe (file missing)
    O23 - Service: NT Online Protection - Unknown owner - C:\PROGRA~1\QUICKH~1\ONLNSVC.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: mxkkijbruhkl (oyilofik6) - Unknown owner - C:\WINDOWS\System32\wmyrosah6.exe (file missing)
    O23 - Service: Quick Heal Helper Service WSC (qhwscsvc) - Unknown owner - C:\PROGRA~1\QUICKH~1\QHWSCSVC.EXE (file missing)
    O23 - Service: Quick Heal Online Protection - Unknown owner - C:\PROGRA~1\QUICKH~1\QHONSVC.EXE (file missing)
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

  3. #13
    VopThis is offline Senior Member (Canada)
    Save 20% on AVG Internet Security 2012 Suite!
    Thanks for the compliments. And, you are most welcome.



    There are perhaps two (2) mainly housekeeping details to resolve (although they may sometimes still be an operational issue):

    Click Start then Run
    Type in services.msc
    Click Ok

    Scroll down, locate if possible, and double click on the (bracket named) services called:

    AOL Instant Messanger (AIM)
    Service: Network DDE Client (NetDDEclnt)



    Click Stop and then set the Startup Type to Disabled.


    SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:

    O23 - Service: AOL Instant Messanger (AIM) - Unknown owner - C:\WINDOWS\aim.exe (file missing)
    O23 - Service: Network DDE Client (NetDDEclnt) - Unknown owner - C:\WINDOWS\System32\netddeclnt.exe (file missing)

    Make sure that all browser windows and internet links are closed, even this one!
    CLICK ’FIX CHECKED’ with HijackThis.








    how do you interpret the hijack this thingy? i'll study this in detail.
    There are a number of places on the net that will teach you 'malware fighting' and provide access to excellent resource materials and personal mentoring. After several hundred posts in those training environments you really begin to get the hang of things if you really need and want to know this stuff.


    A HJT log is a very small part of it and is often used as a last resort snapshot for obvious issues - there may be specialized tools available for such particular issues. When there are still problems there are many FREELY available tools to select from - second opinion tools for antivirus, trojans, and other malware.

    If you want to learn more, suggest you join up at either or both of these sites:


    SEE also: http://asap.maddoktor2.com . One measure of some peer recognition is applying for and being accepted to membership in ASAP (individually or as a site).


    There are also other great learning sites out there - each with their own culture and political pecking order.
    Last edited by VopThis; 20-04-2006 at 03:56 PM. Reason: added classroom group link (TCG)

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