hi, not sure whats going on here keep getting pop-ups and the odd screen freeze,so have enclosed hijack log below please can someone have a look?


Logfile of HijackThis v1.99.1
Scan saved at 14:06:08, on 15/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5296.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wwSecure.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.ex e
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\Logitech\Video\AlbumDB2.exe
C:\PROGRA~1\Logitech\Video\FxSvr2.exe
C:\HijackThis\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=56626&homepage=http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [NVRTCLK] C:\WINDOWS\system32\NVRTCLK\NVRTClk.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O4 - Startup: Reboot.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://www.google.co.uk
O15 - Trusted Zone: http://*.xaraonline.com
O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/insta...SSWebAgent.CAB
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/comput...up/qdiagcc.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - https://scan.safety.live.com/resourc...scbase7617.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1142614832207
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1142703421781
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {BDEE1959-AB6B-4745-A29B-F492861102CC} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{636A6D98-F263-42C1-951C-5A7FF0CFC75F}: NameServer = 205.188.146.145
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: RegCompact - C:\WINDOWS\SYSTEM32\RegCompact.dll
O20 - Winlogon Notify: winwim32 - C:\WINDOWS\SYSTEM32\winwim32.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe

Welcome to DAL,


You could possibly have a new variant of the Haxdoor infection, we shall soon see.



Please download, install, and update the NEW free version of Ewido trojan scanner:
[*]When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
[*]When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
[*]From the main ewido screen, click on update in the left menu, then click the Start update button.
[*]After the update finishes (the status bar at the bottom will display "Update successful")
[*]Click on the Scanner button in the left menu, then click on Complete System Scan. This scan can take quite a while to run.
[*]If ewido finds anything, it will pop up a notification. We have been finding some cases of false positives with the new version of Ewido, so we need to step through the fixes one-by-one. If Ewido finds something that you KNOW is legitimate (for example, parts of AVG Antivirus, pcAnywhere and the game "Risk" have been flagged), select "none" as the action. DO NOT check "Perform action with all infections". If you are unsure of an entry, select "none" for the time being. I'll see that in the log you will post later and let you know if ewido needs to be run again.
[*]When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again.

Post the log Ewido makes back here please.

Thanks

ok done what you said and log is attached below

Hi,


Go here to learn how to show hidden files/folders:

http://www.xtra.co.nz/help/0,,4155-1916458,00.html#5

Re-hide after we are done


Now reboot into safe mode by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.


Hunt for and delete this that was ignored in Ewido:

C:\WINDOWS\winres.dll < file


Reboot normal mode and give me a new hijackthis log


Also:




Open Hijackthis.

Click the "Open the Misc Tools" section Button.

Click the "Open Uninstall Manager" Button.

Click the "Save list..." Button.

Save it to your desktop. Copy and paste the contents into your reply.


Thanks

yeah done as you said again new hijackthis log below,also attached is uninstall manager list as you asked ok


Logfile of HijackThis v1.99.1
Scan saved at 02:04:17, on 17/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5296.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wwSecure.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDtServ.exe
C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HijackThis\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=56626&homepage=http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [NVRTCLK] C:\WINDOWS\system32\NVRTCLK\NVRTClk.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
O4 - Startup: Reboot.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://www.google.co.uk
O15 - Trusted Zone: http://*.xaraonline.com
O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/insta...SSWebAgent.CAB
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/comput...up/qdiagcc.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - https://scan.safety.live.com/resourc...scbase7617.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1142614832207
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1142703421781
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - http://messenger.msn.com/download/Ms...Downloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: winwim32 - C:\WINDOWS\SYSTEM32\winwim32.dll
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe

Hi and thanks for the logs.


Go into add/remove program and remove:(IF FOUND)

Ares 1.9.0---bundled with spyware
ErrorKiller 2.6---associated with many bad programs
Viewpoint Media Player

Reboot if anything removed.


Download Clean.bat to your desktop(Save page as or Save as): for later use to clean out your TEMPORARY and PREFETCH files.
http://www.thatcomputerguy.us/downloads/clean.bat


Run hijackthis and click on scan button and put checks next to these:


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O20 - Winlogon Notify: winwim32 - C:\WINDOWS\SYSTEM32\winwim32.dll


Make sure nothing is open but hijackthis and click on fix checked.


Now reboot into safe mode by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.


Hunt for and delete if present:

C:\WINDOWS\SYSTEM32\winwim32.dll < file





Now run that clean batch file you created earlier, type in 'Y' a couple of times and press enter each time you type in "Y" until black box disappears.

Then:


Go to Start > Run and type: CLEANMGR.EXE and hit enter.
When prompted select the C: drive and click ok.
Check the boxes for:
Temporary Internet Files
Downloaded Program Files
Recycle Bin
Temporary Files
Click OK or Enter

Reboot

Make sure you are set to normal startup. Click Start -> Run -> Type Msconfig -> Press Enter -> make sure Startup is set to Normal Start


Then...



www.pandasoftware.com/activescan/

Internet Explorer Required
Please run this online virus scan: ActiveScan

* Once you are on the Panda site click the Scan your PC button
* A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send(*NOTE it's perfectly safe to do so..You will NOT be spammed from this)
- Select either Home User or Company
* Click the big Scan Now button
* If/when you get a notice that Panda wants to install an ActiveX component allow it
* It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
* When download is complete, click on Local Disks to start the scan
* When the scan completes, if anything is detected, click the See Report button, then Save Report and save it to a convenient location like your desktop and post it back here please and a new hijackthis log as well. Thanks.

ok,i done most things you said except couldnt do clean.bat?as couldnt download from your site just threw the coding up in internet explorer?

also couldnt do cleanmgr.exe?nothing happened?

couldnt do panda scan either as when i opened in internet explorer 7 pop-up came up and disappeared?

good news is done everything else

tried bit defender online virus scanner and log below:

BitDefender Online Scanner - Real Time Virus Report



Generated at: Mon, Apr 17, 2006 - 13:26:43


--------------------------------------------------------------------------------





Scan Info



Scanned Files
66843

Infected Files
0








Virus Detected



No virus found.











--------------------------------------------------------------------------------



This summary of the scan process will be used by the BitDefender Antivirus Lab to create agregate statistics about virus activity around the world.

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All except cookies
Click the Empty Selected button.
=============================================
If you use Firefox Browser

Click Firefox at the top and choose: Select All except cookiesl
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

=============================================
If you use Opera browser

Click Opera at the top and choose: Select All except cookies
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

=============================================


How is your computer running now?


Please post a new hijackthis log. Thanks.

yeah running loads better........thanks d-a-l