Newbie
HiJackThis Log - please help Morning,
ive got some sort of Prosearch program installed thats messing with my pc, any help would be appreciated.
Logfile of HijackThis v1.99.1
Scan saved at 07:25:16, on 13/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_ 3dsmax8server.exe
C:\Program Files\NetLimiter 2 Monitor\nlsvc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Windows Resources - {2D38A51A-23C9-48a1-A33C-48675AA2B494} - C:\WINDOWS\winres.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.flingstone.com
O15 - Trusted Zone: *.i-lookup.com
O15 - Trusted Zone: *.offshoreclicks.com
O15 - Trusted Zone: *.teensguru.com
O15 - Trusted Zone: *.xxxtoolbar.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_2.1.2.76.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1133421668640
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4106BD78-0DF7-4C5B-ADE5-5AD58CFB3252}: NameServer = 192.168.0.1
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: RaySat_3dsmax8 Server (mi-raysat_3dsmax8) - Unknown owner - C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_ 3dsmax8server.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NetLimiter (nlsvc) - Locktime Software - C:\Program Files\NetLimiter 2 Monitor\nlsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: LiveShare P2P Server (RoxLiveShare) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxLiveShare.exe
O23 - Service: RoxMediaDB - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
O23 - Service: RoxUpnpRenderer (RoxUPnPRenderer) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCom\RoxUpnpRenderer.exe
O23 - Service: RoxUpnpServer - Sonic Solutions - C:\Program Files\Roxio\Easy Media Creator 8\Digital Home\RoxUpnpServer.exe
O23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR3\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR3\RpcSandraSrv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
Senior Member (Canada)
Download deldomains:
http://www.mvps.org/winhelp2002/DelDomains.inf
When you click on the link, select Save. Save it to your desktop. Once on the desktop: It appears as an icon that looks like a notebook tablet with a gear overlaid on it.
To use: right-click and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.
Note: Because this will remove all entries in both the Trusted Zone and the Restricted Zone, any program, tool, or settings that were previously used to set restrictions will need to be reset:
Examples: (if these are being used),
- Spybot's "Immunize" feature is affected, you will need to re-immunize
- SpywareBlaster's "Enable all protection" feature will have to be re-enabled
- IE-SPYADS will have to be reinstalled
Get hoster here:
http://www.funkytoad.com/download/hoster.zip
- Unzip it to a convenient place and run the program.
- If you see in the top BOX (Editing Tools) ‘Your Hosts file is editable’ then press the ‘Restore Microsoft’s Original Hosts File’ button (in the Backup and Restore Tools BOX) and OK.
- If you see red text (‘Hosts file is marked as read only’) then press the ‘Make Hosts Writeable’ button - then the Restore Original Hosts button and OK.
- Close the program.
Download the latest version of CWSHredder to your desktop from here:
http://cwshredder.net/bin/CWShredder.exe
Run this application, initially, ONLY to search for UPDATES.
You may have to do this on another PC - it simply downloads the latest EXE and overwrites the current one (512K).
Download Clean.bat to your desktop: for later use .
http://www.thatcomputerguy.us/downloads/clean.bat
DISCONNECT FROM THE INTERNET
During the fix do NOT connect to the Internet (turn your modem off or disconnect your internet connection wire).
Unless you can memorize these instructions, it would be a good idea to print them out or save these instructions to a file on your desktop (NOTEPAD).
SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = prosearching.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = prosearching.com
O2 - BHO: Windows Resources - {2D38A51A-23C9-48a1-A33C-48675AA2B494} - C:\WINDOWS\winres.dll
If you did not knowningly set IE restrictions, fix these as well:
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
Make sure that all browser windows and internet links are closed, even this one!
CLICK ’FIX CHECKED’ with HijackThis.
HIDDEN FILES: To make sure you can see all hidden files, please follow the directions here
SAFEMODE: Boot into safe mode by tapping the F8 key at restart and choosing 'safe mode' menu option (explained here if needed).
Run Clean.bat
Go to Start > Run and type: CLEANMGR.EXE and hit enter.
When prompted select the C: drive and click ok.
Check the boxes for:
Temporary Internet Files
Downloaded Program Files
Recycle Bin
Temporary Files
Click OK or Enter
*** Re-run CLEANMGR.EXE once you have regained the full functional use of your PC.
Navigate to or locate the following Files and Folders:
- using Windows Explorer: right click on ‘My Computer’>Explore) or using Start (button)>Search …
Delete these Files (if found):
C:\WINDOWS\winres.dll
Next, run CWShredder
-Click on the: ‘Fix’ button
-Follow the prompts, and press OK
POST A REVISED HIJACKTHIS LOG for review:
Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.
Newbie
Hi there,
Done as suggested, seems ok, when i ran hijackthis the entries to remove were'nt showing in safe mode, however when i booted into windows and did it again they were showing, removed them and all seems in order.
If there's anything else suspicious looking please do let me know though!
Thank you very much for your're assistance on this.
Logfile of HijackThis v1.99.1
Scan saved at 18:19:33, on 13/04/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_ 3dsmax8server.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\NetLimiter 2 Monitor\nlsvc.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mal\Desktop\To Fix Spyware\HijackThis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_2.1.2.76.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1133421668640
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4106BD78-0DF7-4C5B-ADE5-5AD58CFB3252}: NameServer = 192.168.0.1
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: RaySat_3dsmax8 Server (mi-raysat_3dsmax8) - Unknown owner - C:\Program Files\Autodesk\3dsMax8\mentalray\satellite\raysat_ 3dsmax8server.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NetLimiter (nlsvc) - Locktime Software - C:\Program Files\NetLimiter 2 Monitor\nlsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: LiveShare P2P Server (RoxLiveShare) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxLiveShare.exe
O23 - Service: RoxMediaDB - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
O23 - Service: RoxUpnpRenderer (RoxUPnPRenderer) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCom\RoxUpnpRenderer.exe
O23 - Service: RoxUpnpServer - Sonic Solutions - C:\Program Files\Roxio\Easy Media Creator 8\Digital Home\RoxUpnpServer.exe
O23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR3\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR3\RpcSandraSrv.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SCSI Helper Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\Fsk\SonySCSIHelperService.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
Senior Member (Canada)
To help avoid serious infection again, please look carefully at this post for some excellent preventative measures. Prevention must be made the first line of defense to improve upon.
ONLY ONCE you are as clean as possible from any needed cleanup steps - As a final cleanup step (after serious infection), it may be advisable to Reset and Re-enable your System Restore to remove any bad files that MAY have been backed up by Windows . The files in System Restore are protected to prevent any programs changing them. And, this is the only complete way to clean these files: (You will lose all previous restore points which could likely be infected, anyway.)
PLEASE NOTE: you will need to log into your computer with an account that has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.
(Windows XP)To Turn OFF System Restore.FOLDER LOCATION: c:\System Volume Information\_restore….
- Click the Start button.
- Right-click My Computer, and then click Properties.
- On the System Restore tab, check Turn off System Restore or Turn off System Restore on all drives.
- Click Apply.
REBOOT.
To Turn ON System Restore.
- Follow the steps in the previous section, but in step 3, uncheck Turn off System Restore or Turn off System Restore on all drives. Then click OK.
- Create new System Restore points.
(Windows ME)See the following link for instructions:FOLDER LOCATION: c:\_RESTORE\TEMP\….
http://service1.symantec.com/SUPPORT...rc=sec_doc_nam
To reduce the re-infection potential for malware and protect your PC against spyware, here are a few helpful suggestions:
- Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft . This will patch many of the security holes through which attackers can gain access to your computer . You CANNOT complete this update using an alternate browser – you must use Internet Explorer.
http://v5.windowsupdate.microsoft.com/v5co...t.aspx?ln=en-us
http://www.microsoft.com/windows/ie/default.asp
- http://www.securityfocus.com/news/11273
If you surf to questionable (blockable) parts of the Web, you could encounter sites that compromise your PC without any user interaction. In experiments [reported Aug 2005], Microsoft identified 752 specific addresses owned by 287 Web sites that contain programs able to install themselves on a completely unpatched Windows XP system. Also, be aware that the WinXP Service Pack 2 was an update that focused almost exclusively on security. Also reported was that a fully patched Windows XP SP2 system cannot be compromised by any such discovered rogue Web sites.- Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching (using a real-time AV tool only one at a time), there are some good free Antivirus programs that are decent, including AVG and Avast!.
AVG: http://free.grisoft.com/doc/1
Avast: http://www.avast.com/eng/avast_4_home.html
- In addition to using Ad-aware, consider using another free malware scanning/removal program :
Adaware SE: http://www.download.com/Ad-Aware-SE-Person...ubj=dl&tag=top5
Spybot S&D: http://www.download.com/Spybot-Search-Dest...tml?tag=lst-0-1
MS Antispyware beta: http://www.microsoft.com/athome/security/s...re/default.mspx
- Consider using a free firewall if you are not already using one (use only one firewall at a time – normally you will need to disable the MS firewall). Some good free ones (for incoming and added outgoing traffic protection) are:
Kerio Personal Firewall: http://www.sunbelt-software.com/Kerio.cfm
*** After 30 days, Kerio shuts down selected features, but will continue to run in 'free' mode.
Zone Alarm: http://www.zonelabs.com/store/content/company/products/znalm/comparison.jsp?lid=ho_za
It is not a bad idea to also consider using a Router/Hardware firewall device where you have a High-Speed Internet access connection. A software firewall may occasionally need to be disabled or it gets/remains disabled by someone or something. Such an added layer of security consistency has a lot of merit to it.
- Consider using an alternate free browser for general web surfing but you must use IE for windows updates.
Mozilla Firefox: http://www.mozilla.org/products/firefox/
- Consider increasing your browser security by using these programs:
SpywareGuard will help protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
SpywareBlaster will increase browser protection by blocking access to thousands of known malware sites by adding them to IE's restricted sites zone. It essentially blocks known- bad ActiveX program items from being installed or running on your computer. Download it here: http://www.javacoolsoftware.com/spywareblaster.html
- If you use SpywareBlaster, you can also use a customblocklist to add even more entries into IE restricted sites zone. Go to this site for the current list and how to use instructions: http://customblockinglist.cjb.net/
- IE-SPYAD is similar in that it adds thousands more known malware sites to IE's restricted zone. Download it here:
http://www.spywarewarrior.com/uiuc/resource.htm- A HOSTS file can block Internet access to thousands of known-bad sites by not allowing you any easy browser access to such sites knowingly or unknowingly. Use HJT to determine if a current HOSTS file exists and any contents therein:
- Run the HiJackThis tool and select ‘Open the Misc Tools section’.
- Next select ‘Open host file manager’ button.
- Use the ‘Open in Notepad’ button in XP/W2K or use WORDPAD if necessary [type wordpad.exe in the RUN box (Start>Run)] and load the FILE PATH identified in HJT.
- Go to http://www.mvps.org/winhelp2002/hosts.txt . # Read the initial instructions #. Copy and paste (append or replace) the RELEVANT host address entry contents of that file into Notepad or Wordpad and save the updated file contents.
EXCERPT:#start of lines added by WinHelp2002
# [Misc A - Z]
127.0.0.1 phpadsnew.abac.com
127.0.0.1 a.abnad.net
127.0.0.1 e.abnad.net
127.0.0.1 www.accoona.com #[Adware-Accoona][Adware.Atoolb][Panda.Accoona]
.
.
.
#end of lines added by WinHelp2002
*Remember just like your primary anti-virus software, it is important to:
- Keep all of these programs up-to-date, and
- Use them on a regular basis.
