Help!!!!!

  1. #21
    Neal is offline Dedicated Member

    Re: Help!!!!!

    You MUST have Admin privelidges on your user account for the following fix to work.

    If you don't, please boot into Safe Mode and access the Aministrator account and then proceed.


    Go to Start > Run and paste the following commands into the Run box one after the other:

    sc stop sysbus32
    sc delete sysbus32


    Then go to Start and right-click on My Computer and select Properties.

    Click Hardware > Device Manager

    Once the Device Manager Opens, click View > Show Hidden Devices.

    Scroll down the list and expand or double-click "Non-Plug and Play Drivers"

    Scroll down that list and find "32bit System Bus Driver"

    Right-click it and select Uninstall.

    Then use Windows Explorer to check that this file is no longer present:

    C:\WINDOWS\system32\drivers\sysbus32.sys

    If still there, right-click it and delete.


    Reboot and post a new hijackthis log with feed back on how things are now please.


  2. #22
    dcdd1 is offline Elite Member
    hi, done everything you have said...........also scanned with http://www.bitdefender.com/scan8/ie.html and this worked it found file infected drsmartload95a.exe? hijack log below:

    Logfile of HijackThis v1.99.1
    Scan saved at 00:26:16, on 17/03/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5296.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\system32\wwSecure.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
    C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.e xe
    C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
    C:\WINDOWS\system32\ZoneLabs\isafe.exe
    C:\Program Files\Common Files\AOL\1139957879\ee\AOLSoftware.exe
    c:\program files\common files\aol\1139957879\ee\services\antiSpywareApp\ve r2_0_25_1\AOLSP Scheduler.exe
    c:\program files\common files\aol\1139957879\ee\aolsoftware.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.ex e
    C:\Program Files\AOL 9.0\waol.exe
    C:\Program Files\AOL 9.0\shellmon.exe
    C:\Program Files\Common Files\AOL\aoltpspd.exe
    C:\Program Files\Trend Micro\Tmas\tmas.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\Program Files\BitLord\BitLord.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\PROGRA~1\Logitech\Video\AlbumDB2.exe
    C:\PROGRA~1\Logitech\Video\FxSvr2.exe
    C:\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=54729
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=55245&clcid={SUB_CLCID}
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.register.epson-europe.com/
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.d ll
    O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1139957879\ee\AOLSoftware.exe
    O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/comput...up/qdiagcc.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1139957312328
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{A71F9469-CEE3-432E-B629-50CEB1C21883}: NameServer = 205.188.146.145
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: RegCompact - C:\WINDOWS\SYSTEM32\RegCompact.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    O23 - Service: Washer Security Access (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe

  3. #23
    Neal is offline Dedicated Member
    Save 20% on AVG Internet Security 2012 Suite!
    Hi,


    Please print out or copy this page to Notepad . Make sure to work through the steps in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fix.
    • Download DSRFIX©Atribune from HERE onto your Desktop.
      • Unzip and EXTRACT the files to your Desktop.
      • The program creates and names the new folder to house the files.
      • DO NOT RUN IT YET
    • Download Cleanup from Here (Alternate site if the above is not working Go Here)
      • A window will open and choose SAVE, then DESKTOP as the destination.
      • On your Desktop, click on Cleanup40.exe icon.
      • Then, click RUN and place a checkmark beside "I Agree"
      • Then click NEXT followed by START and OK.
      • A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.
      • Click OK
      • DO NOT RUN IT YET
    • CLOSE INTERNET EXPLORER, if it is open
    • Open the folder dsrfix
      • Double click on the dsrfix batch file( the one with the little gear in it )
      • Once dsrfix has completed it will close on its own
    • Run Cleanup
      • Click on the "Cleanup" button and let it run.
      • Once its done, close the program.
    • REBOOT your system.
    • Please restart HJT and post back a fresh HJT log for review.

    How is your computer running now?

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