sorry 4 replyin late,
I noticed one thing in HijackThis log, there is an ATI software thingy but my laptop has an Intel on-board graphics card....could it be somethin bad??


Logfile of HijackThis v1.99.1
Scan saved at 3:23:41 PM, on 3/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\LG Software\Battery Miser 2005\batterymiser.exe
C:\Program Files\LG Software\On Screen Display\Hotkey.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\LG Software\IP Operator 2005\IP Operator 2005.exe
C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe
C:\Program Files\lg_swupdate\tmcheck.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [LG Intelligent Update] "C:\Program Files\lg_swupdate\autoupdate.exe" Gilautouc
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [batterymiser] "C:\Program Files\LG Software\Battery Miser 2005\batterymiser.exe"
O4 - HKLM\..\Run: [KeybdUtility] "C:\Program Files\LG Software\On Screen Display\Hotkey.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IPO3] "C:\Program Files\LG Software\IP Operator 2005\IP Operator 2005.exe" -aUtOsTaRtFrOmReG
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download All by FlashGet - C:\PROGRA~1\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\PROGRA~1\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Office Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

Good thing you came back you have a new infection which is a password stealing trojan.

If you have done any online transactions since you were here last I suggest you contact your bank, credit cards company etc. to notify them you are possibly a victim of identity theft.


Go here to learn how to show hidden files/folders:

http://www.xtra.co.nz/help/0,,4155-1916458,00.html#5



Run hijackthis and put a check next to this:


O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE----spyware not related to to trojan

O4 - HKCU\..\Run: [Shell] "C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"---The bad one


Nothing open but hijackthis and click fix checked


Now reboot into safe mode by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.


Hunt for and delete if present:

ALCMTR.EXE---< file
C:\Program Files\Common Files\Microsoft Shared\Web Folders\ibm00001.exe"---< file



Now run that clean batch file you created earlier, type in 'Y' a couple of times and press enter at the prompts.

Then:


Go to Start > Run and type: CLEANMGR.EXE and hit enter.
When prompted select the C: drive and click ok.
Check the boxes for:
Temporary Internet Files
Downloaded Program Files
Recycle Bin
Temporary Files
Click OK or Enter



Now run Ewido again from safe mode and post the log it makes back here please.

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 5:51:50 PM, 3/12/2006
+ Report-Checksum: E3967B37

+ Scan result:

C:\Documents and Settings\Hussam Al-Bur\Cookies\hussam al-bur@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup
C:\Documents and Settings\Hussam Al-Bur\Cookies\hussam al-bur@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup
C:\Documents and Settings\Hussam Al-Bur\Cookies\hussam al-bur@mediaplex[2].txt -> TrackingCookie.Mediaplex : Cleaned with backup
C:\Documents and Settings\Hussam Al-Bur\Cookies\hussam al-bur@msnportal.112.2o7[1].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Hussam Al-Bur\Cookies\hussam al-bur@overture[2].txt -> TrackingCookie.Overture : Cleaned with backup
C:\Documents and Settings\Hussam Al-Bur\Cookies\hussam al-bur@z1.adserver[1].txt -> TrackingCookie.Adserver : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@2o7[2].txt -> TrackingCookie.2o7 : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@ad.yieldmanager[2].txt -> TrackingCookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@ads.addynamix[2].txt -> TrackingCookie.Addynamix : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@ads.pointroll[1].txt -> TrackingCookie.Pointroll : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@ads1.revenue[1].txt -> TrackingCookie.Revenue : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@burstnet[2].txt -> TrackingCookie.Burstnet : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@c4.zedo[1].txt -> TrackingCookie.Zedo : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@casalemedia[2].txt -> TrackingCookie.Casalemedia : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@image.masterstats[1].txt -> TrackingCookie.Masterstats : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@paypopup[1].txt -> TrackingCookie.Paypopup : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@revenue[1].txt -> TrackingCookie.Revenue : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@statcounter[1].txt -> TrackingCookie.Statcounter : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@tacoda[1].txt -> TrackingCookie.Tacoda : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@tribalfusion[1].txt -> TrackingCookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@vdn.valuead[1].txt -> TrackingCookie.Valuead : Cleaned with backup
C:\Documents and Settings\Yassin El-Amin\Cookies\yassin el-amin@zedo[1].txt -> TrackingCookie.Zedo : Cleaned with backup


::Report End

I need to see a new hijackthis log please.

Logfile of HijackThis v1.99.1
Scan saved at 12:32:12 AM, on 3/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\LG Software\Battery Miser 2005\batterymiser.exe
C:\Program Files\LG Software\On Screen Display\Hotkey.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\LG Software\IP Operator 2005\IP Operator 2005.exe
C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\lg_swupdate\Gilautouc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: IeCatch2 Class - {A5366673-E8CA-11D3-9CD9-0090271D075B} - C:\PROGRA~1\FlashGet\jccatch.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [LG Intelligent Update] "C:\Program Files\lg_swupdate\autoupdate.exe" Gilautouc
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [batterymiser] "C:\Program Files\LG Software\Battery Miser 2005\batterymiser.exe"
O4 - HKLM\..\Run: [KeybdUtility] "C:\Program Files\LG Software\On Screen Display\Hotkey.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IPO3] "C:\Program Files\LG Software\IP Operator 2005\IP Operator 2005.exe" -aUtOsTaRtFrOmReG
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.0002.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Download All by FlashGet - C:\PROGRA~1\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\PROGRA~1\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Office Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

Your log looks good.


How is she behaving now?

everyting seems fine, thanks a lot

Excellent,



If you are no longer having any more trouble here is some preventative measures for you.

Here are some preventive measures you can take to keep your computer from getting infected again. also keep all these and Ad-awareSE and SpybotS&D updated.

http://forums.thatcomputerguy.us/ind...showtopic=1190

Flush your restore points in ME and XP, by turning System Restore off and then back on.
This will create a fresh restore point.

Explained here:
Windows XP: service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam

Microsoft ME:

http://service1.symantec.com/SUPPORT...rc=sec_doc_nam


RegProtect

This small registry protection tool will save you hours of heartache by notifying you when some program good or bad is trying to access your registry.

You have the option of allowing(good) items or blocking(bad)items.

http://www.diamondcs.com.au/index.php?page=regprot


To reduce the re-infection potential for malware and protect yourself against spyware, here are a few helpful suggestions:

1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft. This will patch many of the security holes through which attackers can gain access to your computer. You CANNOT complete this update using an alternate browser.
http://v5.windowsupdate.microsoft.co....aspx?ln=en-us

http://www.microsoft.com/windows/ie/default.asp


2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching, there are a some good free Antivirus programs that are decent, including AVG and Avast!.
AVG: http://free.grisoft.com/doc/1

Avast: http://www.avast.com/eng/avast_4_home.html


3. In addtion to using Ad-aware consider using another free malware scanning/removal program:
MS Antispyware beta: http://www.microsoft.com/athome/secu...e/default.mspx


4. Consider using a free firewall if you are not already using one. Some good free ones are:
Kerio
http://www.sunbelt-software.com/Kerio.cfm

OutPost Personal Firewall:
Outpost



5. Consider using an alternate free browser for general web surfing but you must use IE for windows update.
Mozilla Firefox: www.mozilla.org/products/firefox/


6. Consider increasing your browser security by using these programs:
SpywareGuard will protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
SpywareBlaster will increase browser protection by blocking Thousands of known malware sites by adding them to IE's restricted sites zone. Download it here:

http://www.javacoolsoftware.com/spywareblaster.html


If you use SpywareBlaster, you can also use a customblocklist to add even more entries into IE restricted sites zone. Go to this site for the current list and how to use instructions: http://customblockinglist.cjb.net/


IE-SPYAD is similar in that it adds thousands more known malware sites to IE's restricted zone. Download it here:
https://netfiles.uiuc.edu/ehowes/www/resource.htm


*Remember just like your primary anti-virus software, it is important to keep all of these programs up-to-date and use them on a regular basis. It's Free