Darn search extender, Shopping wizard, and Search assistent

  1. 28-09-2004  #1
    Jaydaholmes31
    Jaydaholmes31 is offline Newbie

    Darn search extender, Shopping wizard, and Search assistent

    Heres my hijackthis log. I have tried everything to get rid of this crap and it creates pop-ups terribly and changes my homepage to its own search and says aboutblank in the address bar. I have used uninstaller pro 6. adaware, spybot s&d and of course just like everyone else nothing works. Thanks in advance for the help.

    Jay

    Logfile of HijackThis v1.98.2
    Scan saved at 12:53:05 PM, on 9/28/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
    C:\WINNT\ocgen.log:ddpba
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINNT\netgk.exe
    C:\WINNT\system32\ctfmon.exe
    C:\Program Files\MKS\MKMS\MKMS.exe
    C:\SQLANY50\DBCLIENT.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
    C:\My Downloads\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\uqvkg.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\uqvkg.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\uqvkg.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\uqvkg.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\uqvkg.dll/sp.html#29126
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\uqvkg.dll/sp.html#29126
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {57F1BAB0-5C8F-E5BC-2C0D-A0394A6AA3AD} - C:\WINNT\system32\d3vt32.dll
    O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [netgk.exe] C:\WINNT\netgk.exe
    O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O14 - IERESET.INF: START_PAGE_URL=http://companyweb
    O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_fi...a29296baabe1d6
    O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) - http://192.168.10.2/ConnectComputer/nshelp.dll
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/247075cb...p/RdxIE601.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = AtronicAlarms.com
    O17 - HKLM\System\CCS\Services\Tcpip\..\{68A7C5BD-28A4-40FD-A44D-F18C7E477D46}: NameServer = 192.168.10.2,12.127.17.72
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = AtronicAlarms.com
    O17 - HKLM\System\CS1\Services\Tcpip\..\{68A7C5BD-28A4-40FD-A44D-F18C7E477D46}: NameServer = 192.168.10.2,12.127.17.72
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = AtronicAlarms.com
    O17 - HKLM\System\CS2\Services\Tcpip\..\{68A7C5BD-28A4-40FD-A44D-F18C7E477D46}: NameServer = 192.168.10.2,12.127.17.72

  3. 28-09-2004  #2
    Jaydaholmes31
    Jaydaholmes31 is offline Newbie
    Sorry I had to reboot since my original post heres my new Hijack this log:


    Logfile of HijackThis v1.98.2
    Scan saved at 4:49:41 PM, on 9/28/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
    C:\WINNT\ocgen.log:ddpba
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINNT\netgk.exe
    C:\WINNT\system32\ctfmon.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\My Downloads\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\tcqia.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\tcqia.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\tcqia.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\tcqia.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\tcqia.dll/sp.html#29126
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\tcqia.dll/sp.html#29126
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {57F1BAB0-5C8F-E5BC-2C0D-A0394A6AA3AD} - C:\WINNT\system32\d3vt32.dll
    O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [netgk.exe] C:\WINNT\netgk.exe
    O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O14 - IERESET.INF: START_PAGE_URL=http://companyweb
    O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_fi...a29296baabe1d6
    O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) - http://192.168.10.2/ConnectComputer/nshelp.dll
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/247075cb...p/RdxIE601.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = AtronicAlarms.com
    O17 - HKLM\System\CCS\Services\Tcpip\..\{68A7C5BD-28A4-40FD-A44D-F18C7E477D46}: NameServer = 192.168.10.2,12.127.17.72
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = AtronicAlarms.com
    O17 - HKLM\System\CS1\Services\Tcpip\..\{68A7C5BD-28A4-40FD-A44D-F18C7E477D46}: NameServer = 192.168.10.2,12.127.17.72
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = AtronicAlarms.com
    O17 - HKLM\System\CS2\Services\Tcpip\..\{68A7C5BD-28A4-40FD-A44D-F18C7E477D46}: NameServer = 192.168.10.2,12.127.17.72
  4. 29-09-2004  #3
    owen
    owen is offline D-A-L Team Member (UK)
    Could you post a GetActiveServices log and make sure you don't reboot when you have posted it. When we are fixing the problem, keep IE closed at all times. This means you will need to print some of my instructions.
    1. ActiveServices ...
      • Please download GetService.zip
      • Extract it to a new folder in the desktop. Double click on the Getservice.bat file to run it. This will create and open a text file named getservice.txt in the same folder. It will then open getservice.txt for you.
      • getservice.txt will list all active Services. Copy and paste the contents of getservice.txt in your next reply here.
    From the moment you post your list, until you see a detailed fix written up, DO NOT reboot your system or log off. If you do, the service will have changed and the fix provided will not work
  5. 30-09-2004  #4
    Jaydaholmes31
    Jaydaholmes31 is offline Newbie
    Owen,

    Thanks for the quick response

    Heres my getservices log:

    Part 1

    PsService v1.1 - local and remote services viewer/controller
    Copyright (C) 2001-2003 Mark Russinovich
    Sysinternals - www.sysinternals.com

    SERVICE_NAME: Alerter
    Notifies selected users and computers of administrative alerts.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\services.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Alerter
    DEPENDENCIES : LanmanWorkstation
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: AppMgmt
    Provides software installation services such as Assign, Publish, and Remove.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\services.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Application Management
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: aspnet_state
    Provides support for out-of-process session states for ASP.NET. If this service is stopped, out-of-process requests will not be processed. If this service is disabled, any services that explicitly depend on it will fail to start.
    TYPE : 10 WIN32_OWN_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\Microsoft.NET\Framework\v1.1.4322\aspnet_ state.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : ASP.NET State Service
    DEPENDENCIES :
    SERVICE_START_NAME: .\ASPNET

    SERVICE_NAME: BITS
    Transfers files in the background using idle network bandwidth. If the service is disabled, then any functions that depend on BITS, such as Windows Update or MSN Explorer will be unable to automatically download programs and other information.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k BITSgroup
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Background Intelligent Transfer Service
    DEPENDENCIES : LanmanWorkstation
    : Rpcss
    : SENS
    : Wmi
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: Browser
    Maintains an up-to-date list of computers on your network and supplies the list to programs that request it.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\services.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Computer Browser
    DEPENDENCIES : LanmanWorkstation
    : LanmanServer
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: cisvc
    (null)
    TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\cisvc.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Indexing Service
    DEPENDENCIES : RPCSS
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: ClipSrv
    Supports ClipBook Viewer, which allows pages to be seen by remote ClipBooks.
    TYPE : 10 WIN32_OWN_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\clipsrv.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : ClipBook
    DEPENDENCIES : NetDDE
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: DefWatch
    (null)
    TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 0 IGNORE
    BINARY_PATH_NAME : C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : DefWatch
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: Dhcp
    Manages network configuration by registering and updating IP addresses and DNS names.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\services.exe
    LOAD_ORDER_GROUP : TDI
    TAG : 0
    DISPLAY_NAME : DHCP Client
    DEPENDENCIES : Tcpip
    : Afd
    : NetBT
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: dmadmin
    Administrative service for disk management requests
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\dmadmin.exe /com
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Logical Disk Manager Administrative Service
    DEPENDENCIES : RpcSs
    : PlugPlay
    : DmServer
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: dmserver
    Logical Disk Manager Watchdog Service
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\services.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Logical Disk Manager
    DEPENDENCIES : RpcSs
    : PlugPlay
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: Dnscache
    Resolves and caches Domain Name System (DNS) names.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\services.exe
    LOAD_ORDER_GROUP : TDI
    TAG : 0
    DISPLAY_NAME : DNS Client
    DEPENDENCIES : Tcpip
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: Eventlog
    Logs event messages issued by programs and Windows. Event Log reports contain information that can be useful in diagnosing problems. Reports are viewed in Event Viewer.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\services.exe
    LOAD_ORDER_GROUP : Event log
    TAG : 0
    DISPLAY_NAME : Event Log
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: EventSystem
    Provides automatic distribution of events to subscribing COM components.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
    LOAD_ORDER_GROUP : Network
    TAG : 0
    DISPLAY_NAME : COM+ Event System
    DEPENDENCIES : RPCSS
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: Fax
    Helps you send and receive faxes
    TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\faxsvc.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Fax Service
    DEPENDENCIES : TapiSrv
    : RpcSs
    : PlugPlay
    : Spooler
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: lanmanserver
    Provides RPC support and file, print, and named pipe sharing.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\services.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Server
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: lanmanworkstation
    Provides network connections and communications.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\services.exe
    LOAD_ORDER_GROUP : NetworkProvider
    TAG : 0
    DISPLAY_NAME : Workstation
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: LmHosts
    Enables support for NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\services.exe
    LOAD_ORDER_GROUP : TDI
    TAG : 0
    DISPLAY_NAME : TCP/IP NetBIOS Helper Service
    DEPENDENCIES : NetBT
    : Afd
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: MDM
    Supports local and remote debugging for Visual Studio and script debuggers. If this service is stopped, the debuggers will not function properly.
    TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 4 DISABLED
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : "C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE"
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Machine Debug Manager
    DEPENDENCIES : RPCSS
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: Messenger
    Sends and receives messages transmitted by administrators or by the Alerter service.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\services.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Messenger
    DEPENDENCIES : LanmanWorkstation
    : NetBIOS
    : RpcSS
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: mnmsrvc
    Allows authorized people to remotely access your Windows desktop using NetMeeting.
    TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\mnmsrvc.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : NetMeeting Remote Desktop Sharing
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: MSDTC
    Coordinates transactions that are distributed across two or more databases, message queues, file systems, or other transaction protected resource managers.
    TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\msdtc.exe
    LOAD_ORDER_GROUP : MS Transactions
    TAG : 0
    DISPLAY_NAME : Distributed Transaction Coordinator
    DEPENDENCIES : RPCSS
    : SamSS
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: MSIServer
    Installs, repairs and removes software according to instructions contained in .MSI files.
    TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\msiexec.exe /V
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Windows Installer
    DEPENDENCIES : RpcSs
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: NetDDE
    Provides network transport and security for dynamic data exchange (DDE).
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\netdde.exe
    LOAD_ORDER_GROUP : NetDDEGroup
    TAG : 0
    DISPLAY_NAME : Network DDE
    DEPENDENCIES : NetDDEDSDM
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: NetDDEdsdm
    Manages shared dynamic data exchange and is used by Network DDE
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\netdde.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Network DDE DSDM
    DEPENDENCIES :
    : EGrLocalSystem
    : Network DDE DSDM
    : etwork DDE
    : ted Transaction Coordinator
    : nager
    : e Service
    : r
    : 
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: Netlogon
    Supports pass-through authentication of account logon events for computers in a domain.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\lsass.exe
    LOAD_ORDER_GROUP : RemoteValidation
    TAG : 0
    DISPLAY_NAME : Net Logon
    DEPENDENCIES : LanmanWorkstation
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: Netman
    Manages objects in the Network and Dial-Up Connections folder, in which you can view both local area network and remote connections.
    TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Network Connections
    DEPENDENCIES : RpcSs
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: Norton AntiVirus Server
    (null)
    TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 0 IGNORE
    BINARY_PATH_NAME : C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Symantec AntiVirus Client
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: NtLmSsp
    Provides security to remote procedure call (RPC) programs that use transports other than named pipes.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\lsass.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : NT LM Security Support Provider
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: NtmsSvc
    Manages removable media, drives, and libraries.
    TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Removable Storage
    DEPENDENCIES : RpcSs
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: O?’ŽrtñåȲ$Ó
    (null)
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 0 IGNORE
    BINARY_PATH_NAME : C:\WINNT\ocgen.log:ddpba /s
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Network Security Service
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: ose
    Saves installation files used for updates and repairs and is required for the downloading of Setup updates and Watson error reports.
    TYPE : 10 WIN32_OWN_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Office Source Engine
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: PlugPlay
    Manages device installation and configuration and notifies programs of device changes.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\services.exe
    LOAD_ORDER_GROUP : PlugPlay
    TAG : 0
    DISPLAY_NAME : Plug and Play
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: PolicyAgent
    Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\lsass.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : IPSEC Policy Agent
    DEPENDENCIES : RPCSS
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: ProtectedStorage
    Provides protected storage for sensitive data, such as private keys, to prevent access by unauthorized services, processes, or users.
    TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\services.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Protected Storage
    DEPENDENCIES : RpcSs
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: RasAuto
    Creates a connection to a remote network whenever a program references a remote DNS or NetBIOS name or address.
    TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Remote Access Auto Connection Manager
    DEPENDENCIES : RasMan
    : Tapisrv
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: RasMan
    Creates a network connection.
    TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Remote Access Connection Manager
    DEPENDENCIES : Tapisrv
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: RemoteAccess
    Offers routing services to businesses in local area and wide area network environments.
    TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 4 DISABLED
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Routing and Remote Access
    DEPENDENCIES : RpcSS
    : +NetBIOSGroup
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: RemoteRegistry
    Allows remote registry manipulation.
    TYPE : 10 WIN32_OWN_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\regsvc.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Remote Registry Service
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem
    FAIL_RESET_PERIOD : 0 seconds
    FAILURE_ACTIONS : Restart DELAY: 1000 seconds

    SERVICE_NAME: RpcLocator
    Manages the RPC name service database.
    TYPE : 10 WIN32_OWN_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\locator.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Remote Procedure Call (RPC) Locator
    DEPENDENCIES : LanmanWorkstation
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: RpcSs
    Provides the endpoint mapper and other miscellaneous RPC services.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\svchost -k rpcss
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Remote Procedure Call (RPC)
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: RSVP
    Provides network signaling and local traffic control setup functionality for QoS-aware programs and control applets.
    TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\rsvp.exe -s
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : QoS RSVP
    DEPENDENCIES : TcpIp
    : Afd
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: SamSs
    Stores security information for local user accounts.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\lsass.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Security Accounts Manager
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: SCardDrv
    Provides support for legacy smart card readers attached to the computer.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 0 IGNORE
    BINARY_PATH_NAME : C:\WINNT\System32\SCardSvr.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Smart Card Helper
    DEPENDENCIES : +Smart Card Reader
    SERVICE_START_NAME: LocalSystem
  6. 30-09-2004  #5
    Jaydaholmes31
    Jaydaholmes31 is offline Newbie
    And part 2:

    SERVICE_NAME: SCardSvr
    Manages and controls access to a smart card inserted into a smart card reader attached to the computer.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 0 IGNORE
    BINARY_PATH_NAME : C:\WINNT\System32\SCardSvr.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Smart Card
    DEPENDENCIES : PlugPlay
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: Schedule
    Enables a program to run at a designated time.
    TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\MSTask.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Task Scheduler
    DEPENDENCIES : RpcSs
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: seclogon
    Enables starting processes under alternate credentials
    TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 0 IGNORE
    BINARY_PATH_NAME : C:\WINNT\system32\services.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : RunAs Service
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: SENS
    Tracks system events such as Windows logon, network, and power events. Notifies COM+ Event System subscribers of these events.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\svchost.exe -k netsvcs
    LOAD_ORDER_GROUP : Network
    TAG : 0
    DISPLAY_NAME : System Event Notification
    DEPENDENCIES : EventSystem
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: SharedAccess
    Provides network address translation, addressing, and name resolution services for all computers on your home network through a dial-up connection.
    TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Internet Connection Sharing
    DEPENDENCIES : RasMan
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: Spooler
    Loads files to memory for later printing.
    TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\spoolsv.exe
    LOAD_ORDER_GROUP : SpoolerGroup
    TAG : 0
    DISPLAY_NAME : Print Spooler
    DEPENDENCIES : RPCSS
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: SysmonLog
    Configures performance logs and alerts.
    TYPE : 10 WIN32_OWN_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\smlogsvc.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Performance Logs and Alerts
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: TapiSrv
    Provides Telephony API (TAPI) support for programs that control telephony devices and IP based voice connections on the local computer and, through the LAN, on servers that are also running the service.
    TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Telephony
    DEPENDENCIES : PlugPlay
    : RpcSs
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: TlntSvr
    Allows a remote user to log on to the system and run console programs using the command line.
    TYPE : 10 WIN32_OWN_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\tlntsvr.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Telnet
    DEPENDENCIES : RpcSs
    : TcpIp
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: TrkWks
    Sends notifications of files moving between NTFS volumes in a network domain.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\services.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Distributed Link Tracking Client
    DEPENDENCIES : RpcSs
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: UPS
    Manages an uninterruptible power supply (UPS) connected to the computer.
    TYPE : 10 WIN32_OWN_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\ups.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Uninterruptible Power Supply
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: UtilMan
    Starts and configures accessibility tools from one window
    TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\UtilMan.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Utility Manager
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: W32Time
    Sets the computer clock.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\services.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Windows Time
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: WinMgmt
    Provides system management information.
    TYPE : 10 WIN32_OWN_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 0 IGNORE
    BINARY_PATH_NAME : C:\WINNT\System32\WBEM\WinMgmt.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Windows Management Instrumentation
    DEPENDENCIES : RPCSS
    SERVICE_START_NAME: LocalSystem
    FAIL_RESET_PERIOD : 86400 seconds
    FAILURE_ACTIONS : Restart DELAY: 60000 seconds
    : Restart DELAY: 60000 seconds

    SERVICE_NAME: Wmi
    Provides systems management information to and from drivers.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\Services.exe
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Windows Management Instrumentation Driver Extensions
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: wuauserv
    Enables the download and installation of critical Windows updates. If the service is disabled, the operating system can be manually updated at the Windows Update Web site.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 2 AUTO_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\system32\svchost.exe -k wugroup
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : Automatic Updates
    DEPENDENCIES :
    SERVICE_START_NAME: LocalSystem

    SERVICE_NAME: WZCSVC
    Provides authenticated network access control using IEEE 802.1x for wired and wireless Ethernet networks.
    TYPE : 20 WIN32_SHARE_PROCESS
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : C:\WINNT\System32\svchost.exe -k netsvcs
    LOAD_ORDER_GROUP : TDI
    TAG : 0
    DISPLAY_NAME : Wireless Configuration
    DEPENDENCIES : RpcSs
    : Ndisuio
    : ProtectedStorage
    : WMI
    SERVICE_START_NAME: LocalSystem
  7. 30-09-2004  #6
    owen
    owen is offline D-A-L Team Member (UK)
    1. Download AboutBuster. Unzip it to c:\aboutbuster but don't run it yet we'll do that later on down in this list in SAFE MODE.
    2. Print out these instructions so you have them handy as some of the steps need to be done in safe mode and you may not be able to go online. We need IE to remain closed throughout the process. With that in mind, read through the instructions and download all necessary files ahead of time. Opening IE may cause the fix to fail
    3. Make sure your PC is configured to show hidden files. Open Windows Explorer & Go to "Tools" => "Folder Options". Click on the "View" tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types". Now click "Apply to all folders". Click "Apply" then "OK"
    4. Reboot to Safe Mode => How do I boot into safe mode?
    5. Next, go to Start => Run and type "Services.msc" (without quotes) then hit Ok. Scroll down and find the service called
      • Network Security Service

      When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.
    6. Press control-alt-delete to get into the task manager and end the follow processes if they exist:
      • ocgen.log
    7. Run HijackThis and put checks next to all the following, then click "Fix Checked":
      • R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\tcqia.dll/sp.html#29126
        R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\tcqia.dll/sp.html#29126
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\tcqia.dll/sp.html#29126
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\tcqia.dll/sp.html#29126
        R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\tcqia.dll/sp.html#29126
        R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\tcqia.dll/sp.html#29126
        R3 - Default URLSearchHook is missing
        O2 - BHO: (no name) - {57F1BAB0-5C8F-E5BC-2C0D-A0394A6AA3AD} - C:\WINNT\system32\d3vt32.dll
        O4 - HKLM\..\Run: [netgk.exe] C:\WINNT\netgk.exe
        O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...8a29296baabe1d6
        O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) - http://192.168.10.2/ConnectComputer/nshelp.dll
    8. Delete the following files if present (If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.):
      • C:\WINNT\system32\d3vt32.dll
        C:\WINNT\netgk.exe
        C:\WINNT\ocgen.log
    9. Next, we will remove the offending service.
      1. Go to "Start" => "Run" and type in regedit and press "Enter".
      2. Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\O?’ŽrtñåȲ$Ó.
      3. If O?’ŽrtñåȲ$Ó exists , right click on it and choose delete from the menu.
      4. Now navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\R oot\LEGACY_O?’ŽrtñåȲ$Ó
      5. If LEGACY_O?’ŽrtñåȲ$Ó exists then right click on it and choose delete from the menu.
      6. If you have trouble deleting a key. Then click once on the key name to highlight it and click on the Permission menu option under Security or Edit. Then Uncheck "Allow inheritible permissions" and press copy. Then click on everyone and put a checkmark in "full control". Then press apply and ok and attempt to delete the key again.
    10. Browse to c:\aboutbusterand double click on aboutbuster.exe. When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so.When finished, press the "Save log" button. I will want a copy of that log after all steps are completed here.
    11. Copy the contents of the Quote Box below (Listed after all steps) to Notepad. Name the file as fix.reg. Change the Save as Type to All Files. Save this file on the desktop
    12. Then double-click on the fix.reg file, and when it prompts to merge say yes, and this will clear some registry entries left behind by the process.
    13. Run Ad-Aware with the latest update.
      1. Download the latest version of Ad-Aware (Ad-Aware SE Build 1.03) from here.
      2. If you have a previous version of Ad-Aware installed, during the installation of the new version you will be prompted to uninstall or keep the older version - be sure to uninstall the previous version.
      3. After installing Ad-aware, you will be prompted to update the program and run a full scan. De-select all boxes so that it does not run.
      4. Manually run "Ad-Aware SE Personal" and from the main screen Click on "Check for Updates Now".
      5. Once the definitions have been updated:
      6. Reconfigure Ad-Aware for Full Scan as per the following instructions:
        • Launch the program, and click on the Gear at the top of the start screen.
        • Under General Settings the following boxes should all be checked off: (Checked will be indicated by a green circle with a check mark in it, Un-Checked is a red circle with an X in it. If it is greyed out, those features are only available in the retail version.)
          • "Automatically save logfile"
          • Automatically quarrantine objects prior to removal"
          • Safe Mode (always request confirmation)
          • Prompt to update outdated confirmation) - Change to 7 days.
        • Click the "Scanning" button (On the left side).
        • Under Drives & Folders, select "Scan within Archives"
        • Click "Click here to select Drives + folders" and select your installed hard drives.
        • Under Memory & Registry, select all options.
        • Click the "Advanced" button (On the left hand side).
        • Under "Shell Integration", select "Move deleted files to Recycle Bin".
        • Under "Log-file detail", select all options.
        • Click on the "Defaults" button on the left.
        • Type in the full url of what you want as your default homepage and searchpage e.g. http://www.google.com.
        • Click the "Tweak" button (Again, on the left hand side).
        • Expand "Scanning Engine" by clicking on the "+" (Plus) symbol) and select the following:
          • "Unload recognized processes during scanning."
          • "Obtain command line of scanned processes"
          • "Scan registry for all users instead of current user only"
        • Under "Cleaning Engine", select the following:
          • "Automatically try to unregister objects prior to deletion."
          • "During removal, unload explorer and IE if necessary"
          • "Let Windows remove files in use at next reboot."
          • "Delete quarrantined objects after restoring"
        • Click on "Safety Settings" and select "Write-protect system files after repair (Hosts file, etc)"
        • Click on "Proceed" to save these Preferences.
        • Click on the "Scan Now" button on the left.
        • Under "Select Scan Mode, be sure to select "Use Custom Scanning Options".
      7. Close all programs except ad-aware.
      8. Click on "Next" in the bottom right corner to start the scan.
      9. Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT - Even if not prompted to.
      10. After you log back in, Ad-Aware may run to finalize the scan and remove any locked files that it may of found. Allow it to finish.
    14. Clean out temporary and temporary Internet files. Go to "Start" => "Run" and type in the box: "cleanmgr". Let it scan your system for files to remove. Make sure these 3 are checked and then press "ok" to remove:
      • Temporary Files
      • Temporary Internet Files
      • Recycle Bin
    15. Reboot to normal mode.
    16. NOTE: Two, possibly three files may have been deleted from your computer by the hijacker and may need to be replaced:
      • Control.exe. If control. exe is missing go to merijn and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.
      • hosts (with no extension). Download the Hoster. Press "Restore Original Hosts" and press "OK". Exit Program. Note: if you were using a custom Hosts file you will need to replace any of those entries yourself
      • SDHelper.dll (if you are using Spybot Search & Destroy). If you have Spybot S&D installed and SDHelper.dll is missing, replace it with this one. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)
    17. Additionally, Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended.In IE, click on "Tools" => "Internet Options" and under the "Security" tab, click on "Custom Level" and make sure that the following settings are correct:
      • Download signed ActiveX controls (Prompt)
      • Download unsigned ActiveX controls (Disable)
      • Initialize and script ActiveX controls not marked as safe (Disable)
      • Run ActiveX controls and plug-ins (Enabled) (This actually refers to Java and Flash, not ActiveX)
      • Script ActiveX controls marked safe for scripting (Prompt)
    18. Do an online scan at TrendMicro's site. Let it remove any infected files found.
    19. Finally, when you are all done, please post the new HJT log and the AboutBuster log here for review.
    Quote box for Step #11
    REGEDIT4

    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\HSA]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\SE]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\SW]
  8. 01-10-2004  #7
    Jaydaholmes31
    Jaydaholmes31 is offline Newbie
    Well Owen as much as I hate to say it it didn't work. I've never dealt with anything more frustrating. Note: I have a commander disc that will allow me to boot up in the ERD Commander and reg edit and what not from there. Do you have any suggestions as to what I can do from that standpoint. Could I just delete those items from the registry before loging on by booting with the disk?




    Logfile of HijackThis v1.98.2
    Scan saved at 1:50:35 PM, on 10/1/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
    C:\WINNT\system32\wincl.exe
    C:\WINNT\system32\ctfmon.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINNT\netes32.exe
    C:\My Downloads\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\hpwzn.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\hpwzn.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINNT\system32\hpwzn.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINNT\system32\hpwzn.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINNT\system32\hpwzn.dll/sp.html#29126
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINNT\system32\hpwzn.dll/sp.html#29126
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {83E9D3BA-5DC8-DCC7-893E-1F78458983AA} - C:\WINNT\system32\javajp32.dll
    O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
    O4 - HKLM\..\Run: [wincl.exe] C:\WINNT\system32\wincl.exe
    O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O14 - IERESET.INF: START_PAGE_URL=http://companyweb
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/247075cb...p/RdxIE601.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = AtronicAlarms.com
    O17 - HKLM\System\CCS\Services\Tcpip\..\{68A7C5BD-28A4-40FD-A44D-F18C7E477D46}: NameServer = 192.168.10.2,12.127.17.72
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = AtronicAlarms.com
    O17 - HKLM\System\CS1\Services\Tcpip\..\{68A7C5BD-28A4-40FD-A44D-F18C7E477D46}: NameServer = 192.168.10.2,12.127.17.72
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = AtronicAlarms.com
    O17 - HKLM\System\CS2\Services\Tcpip\..\{68A7C5BD-28A4-40FD-A44D-F18C7E477D46}: NameServer = 192.168.10.2,12.127.17.72
  9. 01-10-2004  #8
    owen
    owen is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    Right, could you please post a new GetActiveServices log and Hijack This Log. Await my reply, I am currently online. When you get my reply, download the tools again if you need them and then shut Internet Explorer and keep it closed. Also disconnect from the net (remember to update Ad-aware first).

    Follow the steps accurately and only open Internet Explorer and reconnect to the net when you get to step 16.
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