Hi,

When I start my browser the home page is changed to "about: blank" for a moment then to "security enhance.com".

I've run all the latest Adaware, Spybot and AVG to no avail. Spyware Guard always tells me that its trying to change my home page, but the culprit persists even when I deny permission.

Please give me some advice. Thanks!

FLEW

Hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 1:13:29 PM, on 1/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nvctrl.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
D:\Winamp\winampa.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\lotus\organize\easyclip.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
D:\LimeWire\LimeWire.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\msiexec.exe
C:\WINDOWS\system32\wuauclt.exe
D:\downloads\Downloads\iexplore.exe
C:\Documents and Settings\parents\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.bestwebslinks.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/
O2 - BHO: HomepageBHO - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22} - C:\WINDOWS\system32\hpA122.tmp
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: SecurityToolbar - {736b5468-bdad-41be-92d0-22ae2ddf7bcb} - C:\Program Files\Security Toolbar\Security Toolbar.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [Client Update] C:\WINDOWS\wup.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [BNITE] C:\WINDOWS\\\\\\\\\\
O4 - HKLM\..\Run: [WinAwk] C:\WINDOWS\WinAwk.exe
O4 - HKLM\..\Run: [Services] C:\winsock.exe
O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKLM\..\Run: [Microsoft Windows DLL Services Configuration] windir32.exe
O4 - HKLM\..\Run: [WinampAgent] D:\Winamp\winampa.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunServices: [Microsoft Windows DLL Services Configuration] windir32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: LimeWire On Startup.lnk = D:\LimeWire\LimeWire.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Lotus Organizer EasyClip.lnk = ?
O4 - Global Startup: Lotus QuickStart.lnk = ?
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1138391651421
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WinRep - Unknown owner - C:\WINDOWS\WinRep.exe (file missing)

Welcome to DAL,


go into add/remove program and remove PSGuard and LimeWire

Reboot


You may want to print out or make a copy of these instructions before starting, because you will not be able to connect to the internet during most of this fix.

Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

Please download, install, and update the free version of Ewido Security Suite:

1. When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
2. When you run Ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
3. From the main Ewido screen, click on update in the left menu, then click the Start update button.
4. After the update finishes, the status bar at the bottom will display "Update successful"
5. Exit Ewido. DO NOT run a scan yet.

If you do not already have Ad-Aware SE 1.06 installed, follow these download and setup instructions. Also check for updates:
Ad-Aware SE Setup
Again, do NOT run a scan yet.


Next, please reboot your computer in Safe Mode by doing the following:

1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the first option, to run Windows in Safe Mode.

Scan with HijackThis again and place a check next to these items:


R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.bestwebslinks.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/
O2 - BHO: HomepageBHO - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22} - C:\WINDOWS\system32\hpA122.tmp

O3 - Toolbar: SecurityToolbar - {736b5468-bdad-41be-92d0-22ae2ddf7bcb} - C:\Program Files\Security Toolbar\Security Toolbar.dll

O4 - HKLM\..\Run: [BNITE] C:\WINDOWS\\\\\\\\\\
O4 - HKLM\..\Run: [WinAwk] C:\WINDOWS\WinAwk.exe
O4 - HKLM\..\Run: [Services] C:\winsock.exe
O4 - HKLM\..\Run: [PSGuard] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKLM\..\Run: [Microsoft Windows DLL Services Configuration] windir32.exe
O4 - HKLM\..\RunServices: [Microsoft Windows DLL Services Configuration] windir32.exe
O4 - Startup: LimeWire On Startup.lnk = D:\LimeWire\LimeWire.exe


Close all other windows except HijackThis, and hit Fix Checked


STILL IN SAFE MODE


Hunt for and delete if present:

C:\WINDOWS\system32\hpA122.tmp < file
C:\Program Files\Security Toolbar < folder
C:\WINDOWS\\\\\\\\\\ < file---maybe
C:\WINDOWS\WinAwk.exe < file
C:\winsock.exe < file
C:\Program Files\PSGuard < folder
windir32.exe < file
D:\LimeWire < folder


Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen. Your desktop and icons will disappear and then reappear again --- this is normal.
Wait for the tool to complete and Disk Cleanup to finish --- this may take a while; please be patient.

Next, run Ad-aware and perform a full scan. Remove everything found.

Now open Ewido Security Suite

• Click on the Scanner button in the left menu, then click on the Start button. This scan can take quite a while to run, so time to go get a drink and a snack....
• If ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
• When the scan finishes, click on "Save Report". This will create a text file. Save that file for us later.
• Close Ewido

Next go to Start -> Control Panel, click Display -> Desktop -> Customize Desktop -> Web -> Uncheck "Security Info" if present.


Restart your computer in normal mode.

Run the Panda online virus scan at http://www.pandasoftware.com/products/activescan.htm

• Once you are on the Panda site click the Scan your PC button
• A new window will open...click the Check Now button
• Enter your Country
• Enter your State/Province
• Enter your e-mail address and click send
• Select either Home User or Company
• Click the big Scan Now button
• If it wants to install an ActiveX component allow it
• It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
• When download is complete, click on Local Disks to start the scan
• When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

Finally, restart your computer once more, and please post a new HijackThis log as well as the log from the Ewido scan and the log from the smitRem tool, which will be located at C:\smitfiles.txt.
Let us know if any problems persist.

Neal,

Thanks for your input. I've done it all. Good news, the home page swooper seems to be gone!

iflew2


Here are the logs:

Hijack:

Logfile of HijackThis v1.99.1
Scan saved at 9:57:00 AM, on 1/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
D:\Winamp\winampa.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\lotus\organize\easyclip.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\parents\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.bestwebslinks.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [Client Update] C:\WINDOWS\wup.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [WinampAgent] D:\Winamp\winampa.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: LimeWire On Startup.lnk = D:\LimeWire\LimeWire.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Lotus Organizer EasyClip.lnk = ?
O4 - Global Startup: Lotus QuickStart.lnk = ?
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1138391651421
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WinRep - Unknown owner - C:\WINDOWS\WinRep.exe (file missing)

Ewido:

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 9:12:57 AM, 1/28/2006
+ Report-Checksum: 4F2A4D5C

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\pol icies\explorer\\NoActiveDesktopChanges -> Trojan.Small : Cleaned with backup
C:\Documents and Settings\Greg\Cookies\greg@ad.yieldmanager[10].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Greg\Cookies\greg@ad.yieldmanager[1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Greg\Cookies\greg@ad.yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Greg\Cookies\greg@ad.yieldmanager[3].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Greg\Cookies\greg@ad.yieldmanager[4].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Greg\Cookies\greg@ad.yieldmanager[5].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Greg\Cookies\greg@ad.yieldmanager[6].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Greg\Cookies\greg@ad.yieldmanager[7].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Greg\Cookies\greg@ad.yieldmanager[8].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Greg\Cookies\greg@ad.yieldmanager[9].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Greg\Cookies\greg@adopt.euroclick[1].txt -> Spyware.Cookie.Euroclick : Cleaned with backup
C:\Documents and Settings\Greg\Cookies\greg@hypertracker[1].txt -> Spyware.Cookie.Hypertracker : Cleaned with backup
C:\Documents and Settings\Greg\Local Settings\Temp\Cookies\greg@ad.yieldmanager[1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Greg\Local Settings\Temp\Cookies\greg@ad.yieldmanager[3].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Greg\Local Settings\Temp\seedcorn2_MediaAccessInstPack.exe -> Spyware.WinAD : Cleaned with backup
C:\Documents and Settings\Greg\Local Settings\Temp\uninstall.exe -> Spyware.EliteBar : Cleaned with backup
C:\Documents and Settings\parents\Cookies\parents@com[1].txt -> Spyware.Cookie.Com : Cleaned with backup
C:\Documents and Settings\parents\Cookies\parents@rotator.adjuggler[1].txt -> Spyware.Cookie.Adjuggler : Cleaned with backup
C:\Documents and Settings\parents\Local Settings\Temp\temp.frD5AF\Lang\English.ini -> Adware.SpywareStrike : Cleaned with backup
C:\Documents and Settings\parents\Local Settings\Temp\temp.frD5AF\signatures.ref -> Adware.SpywareStrike : Cleaned with backup
C:\Documents and Settings\parents\Local Settings\Temp\temp.frD5AF\SpywareStrike.exe -> Adware.SpywareStrike : Cleaned with backup
C:\Documents and Settings\parents\Local Settings\Temp\temp.frD5AF\SpywareStrike.url -> Adware.SpywareStrike : Cleaned with backup
C:\HJT\backups\backup-20060127-224903-574.dll -> Downloader.Zlob.fl : Cleaned with backup
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Spyware.Wheaterbug : Cleaned with backup
C:\RECYCLER\S-1-5-21-1454471165-1659004503-682003330-1005\Dc20\SpywareStrike.exe -> Adware.SpywareStrike : Cleaned with backup
C:\WINDOWS\system32\tool5-fran-two.exe -> Spyware.HotSearchBar.e : Cleaned with backup


::Report End

Panda log:


Incident Status Location

Spyware:Cookie/Ask Not disinfected C:\Documents and Settings\Greg\Cookies\greg@ask[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Greg\Cookies\greg@ath.belnk[2].txt
Spyware:Cookie/Banner Not disinfected C:\Documents and Settings\Greg\Cookies\greg@banner[2].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Greg\Cookies\greg@belnk[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\Greg\Cookies\greg@dist.belnk[1].txt
Spyware:Cookie/Banner Not disinfected C:\Documents and Settings\Greg\Local Settings\Temp\Cookies\greg@banner[1].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\parents\Cookies\parents@ath.belnk[2].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\parents\Cookies\parents@belnk[1].txt
Spyware:Cookie/360i Not disinfected C:\Documents and Settings\parents\Cookies\parents@ct.360i[2].txt
Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\parents\Cookies\parents@dist.belnk[2].txt
Spyware:Cookie/go Not disinfected C:\Documents and Settings\parents\Cookies\parents@go[1].txt
Spyware:Cookie/Target Not disinfected C:\Documents and Settings\parents\Cookies\parents@target[1].txt
Spyware:Cookie/SpySheriff Not disinfected C:\Documents and Settings\parents\Cookies\parents@www.spysheriff[1].txt
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\parents\Desktop\smitRem\Process.exe
Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\parents\Desktop\smitRem.exe[Process.exe]
Adware:adware/securityerror Not disinfected C:\Documents and Settings\parents\Favorites\Antivirus Test Online.url
Adware:adware/virtualbouncer Not disinfected C:\WINDOWS\system32\wrapperouter.exe
smitRem log:


smitRem © log file
version 2.8

by noahdfear


Microsoft Windows XP [Version 5.1.2600]
The current date is: Sat 01/28/2006
The current time is: 8:20:47.40

Running from
C:\Documents and Settings\parents\Desktop\smitRem
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

checking for ShudderLTD key

ShudderLTD key not present!

checking for PSGuard.com key


PSGuard.com key not present!


checking for WinHound.com key


WinHound.com key not present!

spyaxe uninstaller NOT present
Winhound uninstaller NOT present
SpywareStrike uninstaller NOT present

Existing Pre-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~

logfiles


~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~


~~~ Miscellaneous Files/folders ~~~




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright(C) 2002-2003 Craig.Pea****@beyondlogic.org
Killing PID 768 'explorer.exe'

Starting registry repairs

Registry repairs complete

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

SharedTask Export after registry fix

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Deleting files


Remaining Post-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Miscellaneous Files/folders ~~~




~~~ Wininet.dll ~~~

CLEAN!

Hi,


Disable SpywareGuard by right clicking the icon down by the clock and select "exit".
This program is interfereing with fixes/re-enable after we are done please.


Download Clean.bat to your desktop(Save page as or Save as): for later use to clean out your TEMPORARY and PREFETCH files.
http://www.thatcomputerguy.us/downloads/clean.bat


Run hijackthis and click scan button and put checks next to these:

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.bestwebslinks.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.bestwebslinks.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.bestwebslinks.com/

O4 - HKLM\..\Run: [Client Update] C:\WINDOWS\wup.exe
O4 - Startup: LimeWire On Startup.lnk = D:\LimeWire\LimeWire.exe


Nothing open but hijackthis and click fix checked

Reboot into safe mode

Hunt for and delete if present

C:\WINDOWS\wup.exe < file
D:\LimeWire < folder
C:\Documents and Settings\parents\Favorites\Antivirus Test Online.url
C:\WINDOWS\system32\wrapperouter.exe < file


Now run that clean batch file you created earlier, type in 'Y' a couple of times and press enter at the prompts.

Then:


Go to Start > Run and type: CLEANMGR.EXE and hit enter.
When prompted select the C: drive and click ok.
Check the boxes for:
Temporary Internet Files
Downloaded Program Files
Recycle Bin
Temporary Files
Click OK or Enter

Reboot

Make sure you are set to normal startup. Click Start -> Run -> Type Msconfig -> Press Enter -> make sure Startup is set to Normal Start


Post a new HJT log for further review

OK Neal, I'm done.

Following is the latest Hijack log.

FLEW

Logfile of HijackThis v1.99.1
Scan saved at 9:25:20 AM, on 1/1/2002
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
D:\Winamp\winampa.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\lotus\organize\easyclip.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\parents\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [WinampAgent] D:\Winamp\winampa.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Lotus Organizer EasyClip.lnk = ?
O4 - Global Startup: Lotus QuickStart.lnk = ?
O4 - Global Startup: Microtek Scanner Finder.lnk = C:\Program Files\Microtek\ScanWizard 5\ScannerFinder.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1138391651421
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WinRep - Unknown owner - C:\WINDOWS\WinRep.exe (file missing)

Much better, how is she behaving now?

Neal,

She seems to be running just fine now. Thanks for all your help.

I made a donation to thank you.

FLEW