Currently Have Windows xp running, with a nice black dos screen named DL.EXE. Disables my internet, so i cant run housecall. Please Helpj.f.y.i. the 'Soft Touch' stuff you see is a restaurant POS software, no need to worry about those files.
Logfile of HijackThis v1.99.1
Scan saved at 9:57:26 AM, on 1/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\Program Files\DigitalPersona\Bin\DpHost.exe
C:\WINDOWS\system32\EloSrvce.exe
C:\Program Files\Firebird\Firebird_1_5\Bin\fbguard.exe
C:\Program Files\Firebird\Firebird_1_5\Bin\fbserver.exe
C:\WINDOWS\system32\EloLnchr.exe
C:\SOFTTO~1\SOFTCA~1.EXE
C:\SOFTTO~1\SoftFTP.exe
C:\SOFTTO~1\SMAINS~1.EXE
C:\SOFTTO~1\SOFTRE~1.EXE
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\SOFTTO~1\start_Softtouch.exe
C:\WINDOWS\system32\EloDkMon.exe
C:\WINDOWS\system32\EloTTray.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\system32\wuauclt.exe
C:\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [SoftTouch] C:\SOFTTO~1\start_Softtouch.exe
O4 - HKLM\..\Run: [softclient] \softclient.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1127411847125
O17 - HKLM\System\CCS\Services\Tcpip\..\{71DB3771-DCA9-4B59-B5D2-92613F749973}: NameServer = 65.32.1.65,65.32.1.70
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: PCANotify - C:\WINDOWS\SYSTEM32\PCANotify.dll
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: DpHost - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHost.exe
O23 - Service: EloSystemService - Elo Touchsystems, Inc. - C:\WINDOWS\system32\EloSrvce.exe
O23 - Service: Firebird Guardian - Default Instance (FirebirdGuardianDefaultInstance) - The Firebird Project - C:\Program Files\Firebird\Firebird_1_5\Bin\fbguard.exe
O23 - Service: Firebird Server - Default Instance (FirebirdServerDefaultInstance) - The Firebird Project - C:\Program Files\Firebird\Firebird_1_5\Bin\fbserver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: SoftTouch Caller Server (SoftCallerServer) - Unknown owner - C:\SOFTTO~1\SOFTCA~1.EXE
O23 - Service: SoftTouch FTP Server (SoftFTPServer) - Unknown owner - C:\SOFTTO~1\SoftFTP.exe
O23 - Service: SoftTouch Main Server (SoftMainServer) - Unknown owner - C:\SOFTTO~1\SMAINS~1.EXE
O23 - Service: SoftTouch Report Server (SoftReportServer) - Unknown owner - C:\SOFTTO~1\SOFTRE~1.EXE
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -service (file missing)



j.f.y.i. the 'Soft Touch' stuff you see is a restaurant POS software, no need to worry about those files.