Hi, no problem,
Let's start by doing some scans first and see what turns up.
http://www.pandasoftware.com/products/activescan.htm
This online scanner will make a log of what is found please post that back here for us to look at please.
Then let's do a Trojan scan also:
Please download, install, and update the NEW free version of
Ewido trojan scanner:
[*]When installing, under "Additional Options"
uncheck "Install background guard" and "Install scan via context menu".
[*]When you run ewido for the first time, you may get a warning "Database could not be found!". Click
OK. We will fix this in a moment.
[*]From the main ewido screen, click on
update in the left menu, then click the
Start update button.
[*]After the update finishes (the status bar at the bottom will display "Update successful")
[*]Click on the
Scanner button in the left menu, then click on
Complete System Scan. This scan can take quite a while to run.
[*]If ewido finds anything, it will pop up a notification. We have been finding some cases of false positives with the new version of Ewido, so we need to step through the fixes one-by-one. If Ewido finds something that you KNOW is legitimate (for example, parts of AVG Antivirus, pcAnywhere and the game "Risk" have been flagged), select "none" as the action. DO NOT check "Perform action with all infections". If you are unsure of an entry, select "none" for the time being. I'll see that in the log you will post later and let you know if ewido needs to be run again.
[*]When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again.
We need a new hijackthis log, a Panda scan log and an Ewido log please. Thanks, even if it takes more than one post.
Originally Posted by Neal