Windows--log check needed

  1. #1
    meg
    meg is offline Newbie

    Red face Windows--log check needed

    Is there anyone who could do a spot check on this log? Fairly new computer working fine until I recently started to get some run time errors starting windows. I heard of this website and was hoping there might be a computer god out there who could help. I do think this is a fabulous idea and a great resource for people.

    Once again, thanks in advance for any help you can provide-



    Logfile of HijackThis v1.98.2
    Scan saved at 4:29:20 PM, on 9/26/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\svchosting.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\System32\pctspk.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Dell\AccessDirect\dadapp.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\EarthLink 5.0\ConMgr.exe
    C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\msnmsg.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    C:\WINDOWS\REGEDIT.EXE
    C:\DOCUME~1\Meaghan\LOCALS~1\Temp\Temporary Internet Files\Content.
    IE5\09ERSHQ3\hijackthis[1].exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/mor...on/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.earthlink.net/partner/mor...on/search.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.adelphiapowerpage.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:
    \WINDOWS\SYSTEM\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = http://localhost
    O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program
    Files\MyWay\myBar\1.bin\MYBAR.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:
    \Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:
    \Program Files\EarthLink TotalAccess\PnEL.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program
    Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:
    \WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:
    \Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Pop-Up Blocker - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:
    \Program Files\EarthLink TotalAccess\PnEL.dll
    O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program
    Files\MyWay\myBar\1.bin\MYBAR.DLL
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.
    exe
    O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec
    Shared\ccRegVfy.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator
    5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.
    exe
    O4 - HKLM\..\Run: [LimeShop] javaw -cp "C:\Program Files\LimeShop\System\Code"
    Main lp: "C:\Program Files\LimeShop"
    O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\ConMgr.exe"
    O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P
    Networking.exe /AUTOSTART
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -
    atboottime
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe
    SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [msn] msnmsg.exe
    O4 - HKLM\..\Run: [Win32 USB2 Driver] svchosting.exe
    O4 - HKLM\..\RunServices: [msn] msnmsg.exe
    O4 - HKLM\..\RunServices: [Win32 USB2 Driver] svchosting.exe
    O4 - HKLM\..\RunOnce: [Win32 USB2 Driver] svchosting.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink
    TotalAccess\TaskPanl.exe" -winstart
    O4 - HKCU\..\Run: [msn] msnmsg.exe
    O4 - HKCU\..\Run: [Win32 USB2 Driver] svchosting.exe
    O4 - HKCU\..\RunServices: [msn] msnmsg.exe
    O4 - HKCU\..\RunOnce: [Win32 USB2 Driver] svchosting.exe
    O4 - Global Startup: LimeWire 3.5.8.lnk = C:\Program
    Files\LimeWire\3.5.8\LimeWire.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
    Office\Office\OSA9.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: LimeShop Preferences - file://C:\Program
    Files\LimeShop\System\Temp\limeshop_script0.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:
    \WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-
    AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:
    \WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-
    a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:
    \WINDOWS\System32\Shdocvw.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} - http://supportsoft.adelphia.net/sdcc...d/tgctlins.cab
    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1094173971756

  2. #2
    owen is offline D-A-L Team Member (UK)
    First of all go to Start> Control Panel and uninstall the following programs:
    MyWay
    P2P Networking
    LimeShop
    LimeWire


    Then pay a visit to http://housecall.trendmicro.com and scan for and remove any virus infections.

    Then reboot and post a fresh log.

  3. #3
    meg
    meg is offline Newbie
    Owen-

    Thanks for chipping in to help me! - I tried what you asked-

    I was able to remove my p2p. I did not find the MyWay program at all on the list of programs. And as far as the Limeshop and Limewire programs, whne I chose to delete those I got an error meesage stating "Java virtual machine launcher" " Could not find the main class" and it would not let me go further. I also went to the virus scan website that you suggested and downloaded the scan. It did find 14 infected files but they were "not cleanable" . they had the word trojan in the file extension.

    Do you have any further suggestions?

    Thanks Owen!

  4. #4
    owen is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    Update your Norton Antivirus and perform a full scan and delete, clean or quarantine all infected file.

    Then reboot and post a fresh Hijack This log

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