Possible coolwebsearch infection

  1. #1
    jlswarner is offline Newbie

    Possible coolwebsearch infection

    Hello.
    I think my laptop (running windows XP) has been infected with the coolwebsearch malware. A bar appears at the top of the screen saying "Warning! Your computer is infected! Press here for help". A windows warning bubble continually appears on the toolbar, saying 'Your computer is infected' and offering protection from spyware if I click on it. Ad-aware found the coolwebsearch malware but couldn't remove it, so I ran CWShredder (version 2.19 from the trendmicro website). After this, ad-aware could no longer detect CWS and my homepage stopped being altered but the bar at the top of screen and warning bubble remain. This is when I came across this website - so I have run spybot and ad-aware again and here is my hijackthis log:

    Logfile of HijackThis v1.99.1
    Scan saved at 23:54:04, on 01/01/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
    C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\necmfk\necmfk.exe
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
    C:\Program Files\ltmoh\Ltmoh.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\DOCUME~1\jwarner\LOCALS~1\Temp\30.tmp.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\winstall.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Sophos SWEEP for NT\ICMON.EXE
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Inventel\Gateway\wlancfg.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\jwarner\Desktop\hijackthis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BPL Business Media Ltd
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 10.1.0.1:8080
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = exsrv.bpl-business.com;<local>
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll (file missing)
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
    O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [NECMFK] C:\Program Files\necmfk\necmfk.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
    O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [30.tmp] C:\DOCUME~1\jwarner\LOCALS~1\Temp\30.tmp.exe
    O4 - HKLM\..\Run: [SpyFighterMonitor] "C:\Program Files\SpyFighter\SpyFighter.exe" monitor
    O4 - HKLM\..\Run: [SpyFighterUpdate] "C:\Program Files\SpyFighter\AutoUpdate.exe" silent
    O4 - HKLM\..\Run: [30.tmp.exe] C:\DOCUME~1\jwarner\LOCALS~1\Temp\30.tmp.exe
    O4 - HKLM\..\Run: [atlxc32.exe] C:\WINDOWS\system32\atlxc32.exe
    O4 - HKLM\..\Run: [syskb32.exe] C:\WINDOWS\system32\syskb32.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
    O4 - Startup: BBCTicker.lnk = C:\Program Files\BBC Ticker\BBCTicker.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: InterCheck Monitor.LNK = C:\Program Files\Sophos SWEEP for NT\ICMON.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1099499891673
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/ms...downloader.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = bpl-business.com
    O17 - HKLM\Software\..\Telephony: DomainName = bpl-business.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = bpl-business.com
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = bpl-business.com
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: Sophos Anti-Virus Network (SweepNet) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
    O23 - Service: Sophos Anti-Virus (SWEEPSRV.SYS) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS
    O23 - Service: Service de lancement de WlanCfg (Wlancfg) - Inventel - C:\Program Files\Inventel\Gateway\wlancfg.exe

    I really hope someone can help me with this! Thanks in advance.


  2. #2
    VopThis is offline Senior Member (Canada)
    Please read these instructions carefully and print them out (or copy to a file on your DESKTOP)! Be sure to follow ALL instructions!

    Download smitRem.exe and save the file to your desktop.

    Alternate SITE: smitRem.exe

    Double click on the file to extract it to it's own folder on the desktop.



    Download and run the freeware system optimization and privacy tool:
    CCleaner (Crap Cleaner)
    http://www.ccleaner.com/ccdownload.asp

    It removes unnecessary junk from your computer allowing it to run more efficiently and securely.

    You may get more optimal cleaning if you run it in SAFEMODE – while rebooting and at the beep keep tapping the F8 key.

    Once installed, you will notice an Online Help link at the bottom left. Updates checking link is provided at the bottom right. When first run in its DEFAULT opening setup – Cleaner button (Windows TAB is selected) , click the ‘Analyse’ button. Thereafter, click ‘Run Cleaner’ after you have reviewed what it proposes to clean.




    Place a shortcut to Panda ActiveScan on your desktop ((drag the text link to your desktop)).



    Please download the trial version of Ewido Security Suite here:
    http://www.ewido.net/en/download/

    Please read Ewido Setup Instructions
    Install it, and update the definitions to the newest files. Do NOT run a scan yet.


    If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
    Ad-Aware SE Setup. Don't run it yet!



    Next, please reboot your computer in SafeMode by doing the following:
    1. Restart your computer
    2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
    3. Instead of Windows loading as normal, a menu should appear
    4. Select the first option, to run Windows in Safe Mode.


    SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:
    -----
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll (file missing)
    O4 - HKLM\..\Run: [30.tmp] C:\DOCUME~1\jwarner\LOCALS~1\TEMP\30.tmp.exe
    O4 - HKLM\..\Run: [30.tmp.exe] C:\DOCUME~1\jwarner\LOCALS~1\TEMP\30.tmp.exe
    -----
    Make sure that all browser windows and internet links are closed, even this one!
    CLICK ’FIX CHECKED’ with HijackThis.



    Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
    Wait for the tool to complete and disk cleanup to finish.

    The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested (below) in your next reply.


    Open Ad-aware and do a full scan. Remove all it finds.


    Run Ewido:
    • Click on scanner
    • Click on Complete System Scan and the scan will begin.
    • NOTE: During some scans with ewido it is finding cases of false positives.
    • You will need to step through the process of cleaning files one-by-one.
    • If ewido detects a file you KNOW to be legitimate, select none as the action.
    • DO NOT select "Perform action on all infections"
    • If you are unsure of any entry found select none for now.
    • When the scan is finished, click the Save report button at the bottom of the screen.
    • Save the report to your desktop
    Close Ewido


    Next go to Control Panel click Display > Desktop > Customize Desktop > Website > Uncheck "Security Info" if present.

    Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan.
    Save the Panda scan log and post it along with a new HijackThis Log, the contents of the smitfiles.txt log and the Ewido Log.

  3. #3
    jlswarner is offline Newbie
    Hi. Many thanks for your quick reply. Please find the log reports below

    Hijackthis log:
    Logfile of HijackThis v1.99.1
    Scan saved at 02:45:02, on 02/01/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
    C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS
    C:\Program Files\necmfk\necmfk.exe
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
    C:\Program Files\ltmoh\Ltmoh.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Sophos SWEEP for NT\ICMON.EXE
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Inventel\Gateway\wlancfg.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Documents and Settings\jwarner\Desktop\hijackthis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BPL Business Media Ltd
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = 10.1.0.1:8080
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = exsrv.bpl-business.com;<local>
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
    O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [NECMFK] C:\Program Files\necmfk\necmfk.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
    O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SpyFighterMonitor] "C:\Program Files\SpyFighter\SpyFighter.exe" monitor
    O4 - HKLM\..\Run: [SpyFighterUpdate] "C:\Program Files\SpyFighter\AutoUpdate.exe" silent
    O4 - HKLM\..\Run: [atlxc32.exe] C:\WINDOWS\system32\atlxc32.exe
    O4 - HKLM\..\Run: [syskb32.exe] C:\WINDOWS\system32\syskb32.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - Startup: BBCTicker.lnk = C:\Program Files\BBC Ticker\BBCTicker.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: InterCheck Monitor.LNK = C:\Program Files\Sophos SWEEP for NT\ICMON.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1099499891673
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/ms...downloader.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = bpl-business.com
    O17 - HKLM\Software\..\Telephony: DomainName = bpl-business.com
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = bpl-business.com
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = bpl-business.com
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: Sophos Anti-Virus Network (SweepNet) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
    O23 - Service: Sophos Anti-Virus (SWEEPSRV.SYS) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS
    O23 - Service: Service de lancement de WlanCfg (Wlancfg) - Inventel - C:\Program Files\Inventel\Gateway\wlancfg.exe

    ewido log:
    ---------------------------------------------------------
    ewido anti-malware - Scan report
    ---------------------------------------------------------

    + Created on: 02:02:39, 02/01/2006
    + Report-Checksum: A173C1E6

    + Scan result:

    C:\System Volume Information\_restore{25852D5B-26E7-43F7-8BC8-B391CA633734}\RP218\A0015003.dll -> Adware.SpySheriff : Ignored
    C:\System Volume Information\_restore{25852D5B-26E7-43F7-8BC8-B391CA633734}\RP218\A0015005.dll -> Spyware.SpywareNo : Ignored
    C:\System Volume Information\_restore{25852D5B-26E7-43F7-8BC8-B391CA633734}\RP218\A0015006.dll -> Adware.SpySheriff : Ignored
    C:\System Volume Information\_restore{25852D5B-26E7-43F7-8BC8-B391CA633734}\RP218\A0015008.exe -> Adware.SpySheriff : Ignored
    [336] C:\winstall.exe -> Not-A-Virus.Hoax.Win32.Renos.al : Cleaned with backup
    C:\Documents and Settings\jwarner\Desktop\DAL Computer Help - Possible coolwebsearch infection_files\mm.js -> Spyware.Chitika : Cleaned with backup
    C:\Documents and Settings\jwarner\Local Settings\Temporary Internet Files\Content.IE5\OXCVG3GV\mm[1].js -> Spyware.Chitika : Cleaned with backup
    C:\winstall.exe -> Not-A-Virus.Hoax.Win32.Renos.al : Cleaned with backup


    ::Report End

    smit log:
    smitRem © log file
    version 2.8

    by noahdfear


    Microsoft Windows XP [Version 5.1.2600]
    The current date is: 02/01/2006
    The current time is: 1:18:35.86

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    checking for ShudderLTD key

    ShudderLTD key not present!

    checking for PSGuard.com key


    PSGuard.com key not present!


    checking for WinHound.com key


    WinHound.com key not present!

    spyaxe uninstaller NOT present
    Winhound uninstaller NOT present
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Existing Pre-run Files


    ~~~ Program Files ~~~

    SpySheriff


    ~~~ Shortcuts ~~~

    Install.dat


    ~~~ Favorites ~~~

    shopping


    ~~~ system32 folder ~~~

    logfiles


    ~~~ Icons in System32 ~~~



    ~~~ Windows directory ~~~



    ~~~ Drive root ~~~

    winstall.exe

    ~~~ Miscellaneous Files/folders ~~~




    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



    Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
    Copyright(C) 2002-2003 Craig.Pea****@beyondlogic.org
    Killing PID 1968 'explorer.exe'

    Starting registry repairs

    Deleting files


    Remaining Post-run Files


    ~~~ Program Files ~~~



    ~~~ Shortcuts ~~~



    ~~~ Favorites ~~~



    ~~~ system32 folder ~~~



    ~~~ Icons in System32 ~~~



    ~~~ Windows directory ~~~



    ~~~ Drive root ~~~

    winstall.exe


    ~~~ Miscellaneous Files/folders ~~~



    winstall.exe

    ~~~ Wininet.dll ~~~

    CLEAN!


    Am i all clear now?
    Many thanks again!

  4. #4
    VopThis is offline Senior Member (Canada)
    I see that you are running SpyFighter. This is considered a rogue program (Click here to see the rogue/suspect anti-spyware list) . It is recommended that you uninstall it.

    Go to Add/Remove programs (Control Panel) and try to remove it there. Alternately, look for an:

    UNINSTALLER: Locate and try right-clicking on any of the given SEARCH FOLDER items below and further search (tick include subdirectories) for the following exact text:

    UN*.EXE, *UN*.EXE

    This may reveal an uninstaller with label terms such as '...uninstall...EXE', ‘unins000’, or 'unwise.EXE'. Double-click that EXE, if one is found. Thereafter, check to ensure that the folder is completely gone. Otherwise, consider deleting the folder in question.

    -----> C:\Program Files\SpyFighter



    HIDDEN FILES: To make sure you can see any and all hidden files, please follow the directions here

    Scan unknown files for viruses/malware
    Please go to this website and submit the following files (copy and paste each full file PATH) for possible Viruses/Trojans detection analysis and immediate feedback:
    http://virusscan.jotti.org/

    Submit these files (or use Start>Search to locate FULL File Path):

    C:\WINDOWS\system32\atlxc32.exe
    C:\WINDOWS\system32\syskb32.exe

    Let us know what the results were for the file(s).



    Post a revised HJT log and test us how your PC is now bwhaving.

  5. #5
    jlswarner is offline Newbie
    Hi,

    I have now deleted spy fighter from my programme files. I have since run the ad-aware and my system appears to be clean,

    Is there anything else i need to do?

    Once again, I really appreciate your help.

    Joe

  6. #6
    VopThis is offline Senior Member (Canada)
    What about the two (2) unknown files referred to in my last post to you? They could just be unwelcome overhead or worse. You should check them out.


    A clean HJT log and one particular clean scan is not a guarantee that everything is fine on your PC.


    Your own observations are also important. As is taking care of any loose ends, above.

  7. #7
    jlswarner is offline Newbie
    I have tried to check out both those unknown files but start>search finds no results and http://virusscan.jotti.org/ says both files are 0btyes in size and may be prevented from being uploaded due to firewall or malware.

    What should i try next?
    Also, on a side note, one of my USB no longer works, neither does my scroll clicker in between the internal left and right mouse buttons. is this a likely consequence of the virus?

    Joe

  8. #8
    VopThis is offline Senior Member (Canada)
    Save 20% on AVG Internet Security 2012 Suite!
    You really need to setup a dedicated folder for HJT items – to avoid horrible clutter and potential lost backup issues.

    It's best that the HijackThis tool NOT be located on your Desktop or in a TEMP folder. This way you can more easily undo any changes if something goes wrong.

    Create a new folder in your C: Drive. Name it HJT (or HijackThis) such as C:\Program Files\HJT, C:\HJT and move the HijackThis.exe file in it. Run HJT from there.




    If you cannot find those two files, there will be nothing to upload for scanning - they simply do not appear to exist.

    Fix these items in HJT:
    O4 - HKLM\..\Run: [ATLXC32.EXE] C:\WINDOWS\system32\atlxc32.exe
    O4 - HKLM\..\Run: [SYSKB32.EXE] C:\WINDOWS\system32\syskb32.exe



    You did not provide any available feedback from conducting a Panda Activescan (during Smitrem procedures). The free version is a scan-only tool and any found items may need to be manually deleted (as per any available log).


    Let us know if your hardware problems are still present. Did they exist before your malware issues or since those issues?


    POST A REVISED HIJACKTHIS LOG for review:
    Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.

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