problem with locking up etc.

  1. #11
    Neal is offline Dedicated Member

    Re: problem with locking up etc.

    Silentrunners is clean, Ewido killed everything it found, Kaspersky is clean.




    Please download the free MWAV antivirus tool from here:
    ftp://ftp.microworldsystems.com/download/tools/mwav.exe
    Save it to the desktop and run it. Follow the prompts to scan your system for viruses. Then please post for me the log of infected files from the BOTTOM panel of the scan window.


  2. #12
    lurla is offline Valued Member
    i cant connect to that site. is there somewhere else i can get it?

  3. #13
    Neal is offline Dedicated Member
    Try this:

    It is not a site it is a download.

    At the bottom right by your clock right click the Kerio firewall icon and disable it and then try to download and when done right click and re-enable.

    If that doesn't work try scanning with Panda and BitDefender and Stinger.


    Panda and Bitdefender as you know will make logs, post those back if something was found, if you can that is.


    Get the stinger here:
    http://vil.nai.com/vil/stinger/

    Download it to another computer if need be, and bring it to the affected computer on floppy disk.

    It will kill the top 53 virus files if any are found there

    then,

    Internet Explorer required
    Run these two online virus scanners (Panda Activescan) following these instructions below:

    http://www.pandasoftware.com/products/activescan.htm


    Internet Explorer required
    Also this excellent(BitDefender) scanner:http://www.bitdefender.com/scan8/ie.html

  4. #14
    lurla is offline Valued Member
    I still couldnt get the ftp one, but the stinger, panda scan and the other one came out clean!

  5. #15
    Neal is offline Dedicated Member
    Well it appears your computer is virus free, we will do one more scan looking for a rootkit infection then if that turns up negative then your problems are stemming from needed files etc. being deleted by who ever was fixing your computer.


    You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

    Please download AproposFix from here:
    http://swandog46.geekstogo.com/aproposfix.exe

    Save it to your desktop but do NOT run it yet.

    Then please reboot your computer in Safe Mode by doing the following:
    1) Restart your computer
    2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
    3) Instead of Windows loading as normal, a menu should appear
    4) Select the first option, to run Windows in Safe Mode.


    Once in Safe Mode, please double-click aproposfix.exe and unzip it to the desktop. Open the aproposfix folder on your desktop and run RunThis.bat. Follow the prompts.

    When the tool is finished, please reboot back into normal mode, and post a new HijackThis log, along with the entire contents of the log.txt file in the aproposfix folder. Thanks.

  6. #16
    lurla is offline Valued Member
    good to hear i have no virus, but how do i find out what files are missing? is there any way to recover them?


    Log of AproposFix v1

    ************

    Running from directory:
    C:\Documents and Settings\Bruce\Desktop\aproposfix

    ************

    Registry entries found:


    ************

    No service found!

    Removing hidden folder:
    No folder found!

    Deleting files:


    Backing up files:
    Done!

    Removing registry entries:

    REGEDIT4


    Done!

    Finished!



    Logfile of HijackThis v1.99.1
    Scan saved at 12:01:14 AM, on 1/4/2006
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\WINDOWS\vsnpstd2.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4ss.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4gui.exe
    C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4gui.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Cryptographic Service] C:\WINDOWS\System32\czdxvvv.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [SNPSTD2] C:\WINDOWS\vsnpstd2.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/k...an_unicode.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O21 - SSODL: CEJF0FFF - {41A41EC4-426A-6596-5428-38E00F607C13} - (no file)
    O21 - SSODL: mtklefap - {20C2F347-189E-40E8-E7B0-11AC1518B83D} - (no file)
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: Sunbelt Kerio Personal Firewall 4 (KPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall 4\kpf4ss.exe
    O23 - Service: TuneUp WinStyler Theme Service (TUWinStylerThemeSvc) - TuneUp Software GmbH - C:\Program Files\TuneUp Utilities 2006\WinStylerThemeSvc.exe

  7. #17
    Neal is offline Dedicated Member
    Save 20% on AVG Internet Security 2012 Suite!
    That scan came up clean, as far as I know the only way to fix this is to reformat and get immediated protection and if something comes up in the way of a virus related issue, get professional help from a forum or a local computer repair place in your town. You might try a system restore the day before the person was fixing your computer and see if that brings things back.


    System restore info:

    http://www.microsoft.com/windowsxp/u...emrestore.mspx


    Good luck and hope you get it all sorted out soon.

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