HI guys

Please have a look at my log, I seem to have every virus that was ever written.

Logfile of HijackThis v1.99.1
Scan saved at 23:10:53, on 07/12/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\MHOTKEY.EXE
C:\PROGRAM FILES\TEXTBRIDGE CLASSIC 2.0\BIN\INSTANTACCESS.EXE
C:\PQSC\PROGRAM\SCTRAY.EXE
C:\WINDOWS\SYSTEM\PRINTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\TEXTBRIDGE CLASSIC 2.0\EREG\REMIND32.EXE
C:\PROGRAM FILES\TMENTOR\MENTOR FOR WINME\MINITRAY.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\WINDOWS\PROFILES\DARREN\DESKTOP\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\DONOTREMOVE\HIJACK THIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/space.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/space.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.freeserve.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BT Yahoo! Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = ;<local>
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\DONOTR~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: (no name) - {BC391D1C-08AA-4786-B10A-48695F0905CE} - C:\WINDOWS\SYSTEM\JKNC.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\BIN\REGIST~1.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [CHotKey] mHotkey.exe
O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1.0\BIN\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [SecondChance] C:\PQSC\PROGRAM\SCTRAY.EXE
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [BTopenworld] "C:\PROGRAM FILES\BT YAHOO! INTERNET\DialBTYahoo.exe" /ReInstallAutoDial
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\BIN\REGIST~1.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: reminder-ScanSoft Product Registration.lnk = C:\Program Files\TextBridge Classic 2.0\Ereg\REMIND32.EXE
O4 - Startup: Mentor Tray Icon.lnk = C:\Program Files\tMentor\Mentor for WinMe\minitray.exe
O4 - User Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - User Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - User Startup: reminder-ScanSoft Product Registration.lnk = C:\Program Files\TextBridge Classic 2.0\Ereg\REMIND32.EXE
O4 - User Startup: Mentor Tray Icon.lnk = C:\Program Files\tMentor\Mentor for WinMe\minitray.exe
O8 - Extra context menu item: Web Rebates. - file://C:\PROGRAM FILES\WEBREBATES4\websrebates\webtrebates\toprC0.h tm
O9 - Extra button: Mentor - {3892CA40-9B9A-11d4-8D73-00105A296A2A} - "C:\Program Files\tMentor\Mentor for IE5\IE5Help.chm" (file missing)
O16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) - https://register.btinternet.com/temp...control024.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 85.255.114.7,85.255.112.7
O18 - Filter: text/html - {59FFD700-1611-4B2D-A476-F9B2E6E4B45D} - C:\WINDOWS\SYSTEM\JKNC.DLL
O18 - Filter: text/plain - {59FFD700-1611-4B2D-A476-F9B2E6E4B45D} - C:\WINDOWS\SYSTEM\JKNC.DLL
O20 - Winlogon Notify: msupdate - C:\WINDOWS\SYSTEM\msupdate32.dll
O21 - SSODL: Internet Explorer - {F28A40D7-AD0E-034A-C651-5F0ED76232E6} - C:\WINDOWS\SYSTEM\Onhnen32.dll (file missing)

Please read the complete post first, you should copy and paste this post to a new text Document or print it.
Download and install http://www.ccleaner.com/ccdownload.asp

Download (Download Now button) and install Adaware.
Configure Ad-Aware to perform a full scan. In the Ad-Aware main window, click on the gear icon at the top of the screen to open the preferences window. In the "General" window, make sure the following options are selected:
1) Automatically save log-file
2) Automatically quarantine objects prior to removal
3) Safe Mode (always request confirmation)

Click the "Scanning" button on the left-hand side and make sure the following options are selected:
1) Scan within archives
2) Scan active processes
3) Scan registry
4) Deep scan registry
4) Scan my IE Favorites for banned URLs
5) Scan my Hosts file

Please also click on "Select drives & folders to scan" and select your hard drive(s). Then click the "Advanced" button on the left-hand side and make sure all the options under "Log-file Detail Level" are selected. Next, click the "Tweak" button on the left-hand side. Click on "Scanning Engine" and make sure the following options are selected:
1) Unload recognized processes & modules during scanning
2) Obtain command line of scanned processes
3) Scan registry for all users instead of current user only

Click on "Cleaning Engine" and make sure the following options are selected:
1) Always try to unload modules before deletion
2) During removal, unload Explorer and IE if necessary
3) Let Windows remove files in use at next reboot
4) Delete quarantined objects after restoring

Finally, click on "Safety Settings" and make sure the following options are selected:
1) Automatically select problematic objects in results lists
2) Write-protect system files after repair (Hosts file, etc)

Click on "Proceed" to save the preferences.


Thereafter, select the ‘Scan Now’ button. Tick the ‘Perform full system scan’ button and the ‘Next’ button. Fix all that it finds.



Download and doubleclick http://cwshredder.net/bin/CWShredder.exe. Than close every window and disconnect from Internet and doubleclick the cwsshredder icon on your Desktop.
Click Fix and then Next, let it fix everything it asks about.



BOOT into SAFE MODE (after the beep tap F8)

Run HijackThis
Click on scan and put a check on the following lines, if they are still there:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/space.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/space.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O2 - BHO: (no name) - {BC391D1C-08AA-4786-B10A-48695F0905CE} - C:\WINDOWS\SYSTEM\JKNC.DLL

O18 - Filter: text/html - {59FFD700-1611-4B2D-A476-F9B2E6E4B45D} - C:\WINDOWS\SYSTEM\JKNC.DLL
O18 - Filter: text/plain - {59FFD700-1611-4B2D-A476-F9B2E6E4B45D} - C:\WINDOWS\SYSTEM\JKNC.DLL
O20 - Winlogon Notify: msupdate - C:\WINDOWS\SYSTEM\msupdate32.dll

Make sure all browser and all Windows Explorer windows are closed and click on fix.



Find (Start>Search) and delete the following files, if found:
C:\WINDOWS\SYSTEM\JKNC.DLL
C:\WINDOWS\SYSTEM\msupdate32.dll


Run Ccleaner - default options only.

Reboot and post a new HijackThis log.

Thankyou!!

Logfile of HijackThis v1.99.1
Scan saved at 21:45:30, on 08/12/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\MHOTKEY.EXE
C:\WINDOWS\SYSTEM\PRINTRAY.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\TMENTOR\MENTOR FOR WINME\MINITRAY.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\DONOTREMOVE\HIJACK THIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/space.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.freeserve.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BT Yahoo! Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = ;<local>
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\DONOTR~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [CHotKey] mHotkey.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [BTopenworld] "C:\PROGRAM FILES\BT YAHOO! INTERNET\DialBTYahoo.exe" /ReInstallAutoDial
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1.0\BIN\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\BIN\REGIST~1.EXE
O4 - HKLM\..\Run: [hgqhp.exe] C:\WINDOWS\SYSTEM\hgqhp.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\BIN\REGIST~1.EXE
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Mentor Tray Icon.lnk = C:\Program Files\tMentor\Mentor for WinMe\minitray.exe
O4 - User Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - User Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - User Startup: Mentor Tray Icon.lnk = C:\Program Files\tMentor\Mentor for WinMe\minitray.exe
O8 - Extra context menu item: Web Rebates. - file://C:\PROGRAM FILES\WEBREBATES4\websrebates\webtrebates\toprC0.h tm
O9 - Extra button: Mentor - {3892CA40-9B9A-11d4-8D73-00105A296A2A} - "C:\Program Files\tMentor\Mentor for IE5\IE5Help.chm" (file missing)
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 85.255.114.7,85.255.112.7
O21 - SSODL: Internet Explorer - {F28A40D7-AD0E-034A-C651-5F0ED76232E6} - C:\WINDOWS\SYSTEM\Onhnen32.dll (file missing)

Go into Add/Remove Programs (in the Control Panel) and look for and remove:
Webrebates or similar, if found.

Alternately, delete the following FOLDER:
C:\PROGRAM FILES\WEBREBATES4



Read over the following directions. Ask if anything appears unclear to you.


Download Clean.bat to your desktop: for later use to clean out your TEMPORARY and PREFETCH files.
http://www.thatcomputerguy.us/downloads/clean.bat



We will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet. Accordingly, it is probably a good idea to print out the following directions or copy them to a text file on your desktop using NOTEPAD. Read these instructions carefully and feel free to ask if you're unsure about anything.

SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\TEMP\se.dll/space.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

O4 - HKLM\..\Run: [HGQHP.EXE] C:\WINDOWS\SYSTEM\hgqhp.exe

O8 - Extra context menu item: Web Rebates. - file://C:\PROGRAM FILES\WEBREBATES4\websrebates\webtrebates\toprC0.h tm

O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 85.255.114.7,85.255.112.7

O21 - SSODL: Internet Explorer - {F28A40D7-AD0E-034A-C651-5F0ED76232E6} - C:\WINDOWS\SYSTEM\Onhnen32.dll (file missing)

Make sure that all browser windows and internet links are closed, even this one!
CLICK ’FIX CHECKED’ with HijackThis.


Re-do any of the above fixes in SAFE MODE if they are still present.


HIDDEN FILES: To make sure you can see all hidden files, please follow the directions here

SAFEMODE: Boot into safe mode by tapping the F8 key at restart and choosing 'safe mode' menu option (explained here if needed).



Delete TEMPORARY FILES: Now, hunt down the most common temporary file locations and the temporary file clutter contained therein (and of possible malware hiding places):

Go to Start > Run and type: CLEANMGR.EXE and hit enter.
When prompted select the C: drive and click ok.
Check the boxes for:

• Temporary Internet Files
• Downloaded Program Files
• Recycle Bin
• Temporary Files

Click OK or Enter

For additional, more thorough cleaning and for multi-profile user configurations:
(*) Run Clean.bat to clean up your TEMPorary files.

***** Clean out the Recycle Bin for items removed below, ONLY once you have regained the full functional use of your PC.




Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):


DELETE FILES:
C:\WINDOWS\SYSTEM\hgqhp.exe




POST A REVISED HIJACKTHIS LOG for review:
Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.

Logfile of HijackThis v1.99.1
Scan saved at 23:00:59, on 08/12/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\PCTVOICE.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\MHOTKEY.EXE
C:\WINDOWS\SYSTEM\PRINTRAY.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\LEXBCES.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS SHARED\WKCALREM.EXE
C:\PROGRAM FILES\TMENTOR\MENTOR FOR WINME\MINITRAY.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\LEXPPS.EXE
C:\DONOTREMOVE\HIJACK THIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.freeserve.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BT Yahoo! Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = ;<local>
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\DONOTR~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [PCTVOICE] pctvoice.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [CHotKey] mHotkey.exe
O4 - HKLM\..\Run: [LexStart] Lexstart.exe
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [BTopenworld] "C:\PROGRAM FILES\BT YAHOO! INTERNET\DialBTYahoo.exe" /ReInstallAutoDial
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [InstantAccess] C:\PROGRA~1\TEXTBR~1.0\BIN\INSTAN~1.EXE /h
O4 - HKLM\..\Run: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\BIN\REGIST~1.EXE
O4 - HKLM\..\Run: [hgqhp.exe] C:\WINDOWS\SYSTEM\hgqhp.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\BIN\REGIST~1.EXE
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Startup: Mentor Tray Icon.lnk = C:\Program Files\tMentor\Mentor for WinMe\minitray.exe
O4 - User Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - User Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - User Startup: Mentor Tray Icon.lnk = C:\Program Files\tMentor\Mentor for WinMe\minitray.exe
O9 - Extra button: Mentor - {3892CA40-9B9A-11d4-8D73-00105A296A2A} - "C:\Program Files\tMentor\Mentor for IE5\IE5Help.chm" (file missing)
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 85.255.114.7,85.255.112.7