Virus Problem and Norton problem

  1. 23-11-2005  #1
    big_kaw
    big_kaw is offline Junior Member

    Re: Virus Problem and Norton problem

    Logfile of HijackThis v1.99.1
    Scan saved at 11:22:04 PM, on 11/22/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\system32\CTsvcCDA.EXE
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Norton Internet Security\ISSVC.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\system32\cleanmgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\PRISMSVR.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
    C:\WINDOWS\system32\Rundll32.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\MessengerPlus! 3\MsgPlus.exe
    C:\Program Files\VVSN\VVSN.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Dell Wireless\PRISMCFG.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Ares\Ares.exe
    C:\Program Files\Punch! 5 in 1\P!5in1.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\HJT\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
    R3 - URLSearchHook: (no name) - <default> - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: MSEvents Object - {79A576C4-B7A9-47EC-B57C-2CE5CA6ECC6A} - C:\WINDOWS\system32\pmkjk.dll
    O2 - BHO: ADefaultSearch Class - {944864A5-3916-46E2-96A9-A2E84F3F1208} - C:\Program Files\Accoona\ASearchAssist.dll (file missing)
    O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: CoTGT_BHO Class - {C333CF63-767F-4831-94AC-E683D962C63C} - C:\Program Files\TGTSoft\StyleXP\TGT_BHO.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\RunOnce: [POSTRBT] C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exe /REMEDIATE
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
    O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk = C:\Program Files\Dell Wireless\PRISMCFG.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://*.billingnow.com
    O15 - Trusted Zone: http://*.reliablestats.com
    O15 - Trusted Zone: http://*.winantispyware.com
    O15 - Trusted Zone: http://*.winantivirus.com
    O15 - Trusted Zone: http://*.winantiviruspro.com
    O15 - Trusted Zone: http://*.winfixer.com
    O15 - Trusted Zone: http://*.winnanny.com
    O15 - Trusted Zone: http://*.winsoftware.com
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1131849343362
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
    O18 - Protocol: bt2 - {1730B77B-F429-498F-9B15-4514D83C8294} - C:\PROGRA~1\BT2Net\BT2PLU~1.DLL (file missing)
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O18 - Filter: application/x-bt2 - {6E1DDCE8-76BC-4390-9488-806E8FB1AD77} - C:\PROGRA~1\BT2Net\BT2PLU~1.DLL
    O20 - AppInit_DLLs: MsgPlusLoader.dll
    O20 - Winlogon Notify: pmkjk - C:\WINDOWS\system32\pmkjk.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
    O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

  3. 24-11-2005  #2
    Neal
    Neal is offline Dedicated Member
    Save 20% on AVG Internet Security 2012 Suite!
    Welcome to DAL, long fix instructions coming I'm afraid.

    Go into add/remove program and remove:(IF FOUND)

    MessengerPlus3---if the free version
    Ares
    Whenu/SaveNow

    ---------------------------------------------------------------------------------------------------------
    Also you are running AVG and Symantec that will cause problems please uninstall one of them.
    --------------------------------------------------------------------------------------------------------
    Please download this file to your desktop - http://www.mvps.org/winhelp2002/DelDomains.inf

    Right click on the file you downloaded and select install. This resets the trusted and restricted zones to defaults.

    Note: if you have immunized with Spybot this takes those off. You will have to re-immunize with Spybot. If you use SpywareBlaster and/or IE/Spyads, it will be necessary to re-install the protection both of those afford. For SpywareBlaster, run the program and re-protect all items. For IE/Spyads, run the batch file and reinstall the protection.

    Reboot.
    ---------------------------------------------------------------------------------------------------

    Please print these instructions out for use in Safe Mode.

    Please download VundoFix© to your desktop.
    Double-click VundoFix.exe to extract the files[*]This will create a VundoFix© folder on your desktop.[*]After the files are extracted, please reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.[*]Once in safe mode open the VundoFix© folder and doubleclick on KillVundo.bat[*]You will first be presented with a warning.
    It should look like this
    VundoFix V2.15 by Atri
    By using VundoFix you agree that you are doing so at your own risk
    Press enter to continue....
    [*] At this point press enter one time.[*] Next you will see:
    Please Type in the filepath as instructed by the forum staff
    and then press enter:
    [*]At this point please type the following file path (make sure to enter it exactly as below!):[list]C:\WINDOWS\system32\pmkjk.dll
    [*]Press Enter to continue with the fix.[*] Next you will see:
    Please type in the second filepath as instructed by the forum
    staff then press enter:
    [*]At this point please type the following file path (make sure to enter it exactly as below!):[list]C:\WINDOWS\system32\kjkmp.*

    [*]Press Enter to continue with the fix.[*]The fix will run then HijackThis will open, if it does not open automatically please open it manually.[*]In HiJackThis, please place a check next to the following items and click FIX CHECKED:

    R3 - URLSearchHook: (no name) - <default> - (no file)

    O2 - BHO: MSEvents Object - {79A576C4-B7A9-47EC-B57C-2CE5CA6ECC6A} - C:\WINDOWS\system32\pmkjk.dll
    O2 - BHO: ADefaultSearch Class - {944864A5-3916-46E2-96A9-A2E84F3F1208} - C:\Program Files\Accoona\ASearchAssist.dll (file missing)

    O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"---fix if the free version
    O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
    O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h

    If still there after running DelDomains tool
    O15 - Trusted Zone: http://*.billingnow.com
    O15 - Trusted Zone: http://*.reliablestats.com
    O15 - Trusted Zone: http://*.winantispyware.com
    O15 - Trusted Zone: http://*.winantivirus.com
    O15 - Trusted Zone: http://*.winantiviruspro.com
    O15 - Trusted Zone: http://*.winfixer.com
    O15 - Trusted Zone: http://*.winnanny.com
    O15 - Trusted Zone: http://*.winsoftware.com

    O20 - AppInit_DLLs: MsgPlusLoader.dll
    O20 - Winlogon Notify: pmkjk - C:\WINDOWS\system32\pmkjk.dll

    Make sure nothing is open but hijackthis and click fix checked


    Hunt for and delete if found:

    C:\Program Files\MessengerPlus! 3 < folder---if free version
    C:\Program Files\VVSN < folder
    C:\Program Files\Ares < folder

    Also look for these files in the system32 folder and delete:

    C:\WINDOWS\system32\kjkmp.bak1
    C:\WINDOWS\system32\kjkmp.bak2
    C:\WINDOWS\system32\kjkmp.ini
    C:\WINDOWS\system32\kjkmp.ini2
    C:\WINDOWS\system32\kjkmp.tmp
    C:\WINDOWS\system32\kjkmp.tmp1
    C:\WINDOWS\system32\kjkmp.tmp2


    Then, please run this online virus scan: ActiveScan

    Copy the results of the ActiveScan and paste them here along with a new HiJackThis log and the vundofix.txt file from the vundofix folder into this topic.
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