If you want to get rid of kids control thing do this:

Run hijackthis and click the scan button and put a check next to these items:

O4 - HKLM\..\Run: [Control Kids] C:\Program Files\Control Kids\Control kids.exe

O18 - Filter: text/html - {C6F62B7A-5450-4A2F-8687-6CEEC3AEB055} - C:\WINDOWS\system32\controlkids2.dll

Now reboot into safe mode by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.

Hunt for and delete:

C:\Program Files\Control Kids < folder
C:\WINDOWS\system32\controlkids2.dll < file

Any other issues?

If everything is alright I can suggest some good free programs plus a good free anti-virus program and firewall.

Hi Neal. I have done what you said twice now and the Control Kids thing is still showing in the Hijack this log. When I re-boot in safe mode and go and search for the files I can't find them in the search. Here is the log anyway.

Logfile of HijackThis v1.99.1
Scan saved at 21:13:54, on 04/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\HJT\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.blueyonder.co.uk/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.blueyonder.co.uk/welcome
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by blueyonder
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.d ll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.d ll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [SupaDial] C:\Program Files\SupaDial\SupaDial.exe /A
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [Workflow] D:\Workflow.exe
O4 - HKLM\..\Run: [Freedom] C:\Program Files\blueyonder\PCguard\RPS.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [Control Kids] C:\Program Files\Control Kids\Control kids.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: AudioDeck.lnk = C:\Program Files\VIA Technologies, Inc\VIA Audio Driver Setup Program\AudioDeck\AudioDeck.exe
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.tiny.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?Link...04&clcid=0x409
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st_current.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.co.uk/SnapfishUKActivia.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} (Sinstaller Class) - http://dm.screensavers.com/dm/instal...sinstaller.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.snapfish.co.uk/SnapfishUKUpload.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/ms...downloader.cab
O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://www.blueyonder.co.uk/assets/t...ivePreQual.cab
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/...ampx_en_dl.cab
O16 - DPF: {FFFF0001-0001-101A-A3C9-08002B2F49FC} - http://download.energyfactor.com/dia...vex_933_it.exe
O18 - Filter: text/html - {C6F62B7A-5450-4A2F-8687-6CEEC3AEB055} - C:\WINDOWS\system32\controlkids2.dll
O23 - Service: AntiVir Update (AVWUpSrv) - Unknown owner - C:\Program Files\AVPersonal\AVWUPSRV.EXE (file missing)
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe

Do I still have any traces of the blueyonder PC guard anywhere also?

Thanks

Lea

Did you click fix checked after putting checks next to those items??

The folders are there, hijackthis says they are if you can't find them I sure can't find them for you, wished I could tho.

Are you finding the programs files folder?

Did you double click that folder and when you do there is going to be more folders if it is not one of those folders look in the folders there start at the top work your way down.

It is there I promise.

C:\Program Files\blueyonder\PCguard

That folder is inside the blueyonder folder which is inside the program files folder just like
this folder is: Control Kids

I'm giving up on the Control Kids thing - can't find it anywhere - I have searched on the word 'control' and 'kids' on my whole computer but nothing. I have looked in all my program files and it's not there. Anyway it doesn't appear to be restricting sites on the internet. I do need some sort of virus protection and also some sort of parental control as I have a very inquizative 13 year old!!! Any recommendations? Do you think I should try and reinstal the Blueyonder PC Guard - that seemed to be working o.k. until I mistakenly clicked on it and it started to uninstall and I pressed cancel half way through. Then it wouldn't let me completely uninstall it or re-install it.

Thanks for all your help - you have been very patient.

Lea

Thanks for stopping by and do this and get these programs it will help in blocking bad things from getting on your computer.


If you are no longer having any more trouble here is some preventative measures for you.

Here are some preventive measures you can take to keep your computer from getting infected again. also keep all these and Ad-awareSE and SpybotS&D updated.

http://forums.thatcomputerguy.us/ind...showtopic=1190

Flush your restore points in ME and XP, by turning System Restore off and then back on.
This will create a fresh restore point.

Explained here:
Windows XP: service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam

Microsoft ME:

http://service1.symantec.com/SUPPORT...rc=sec_doc_nam


RegProtect

This small registry protection tool will save you hours of heartache by notifying you when some program good or bad is trying to access your registry.

You have the option of allowing(good) items or blocking(bad)items.

http://www.diamondcs.com.au/index.php?page=regprot


To reduce the re-infection potential for malware and protect yourself against spyware, here are a few helpful suggestions:

1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft. This will patch many of the security holes through which attackers can gain access to your computer. You CANNOT complete this update using an alternate browser.
http://v5.windowsupdate.microsoft.co....aspx?ln=en-us

http://www.microsoft.com/windows/ie/default.asp


2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching, there are a some good free Antivirus programs that are decent, including AVG and Avast!.
AVG: http://free.grisoft.com/doc/1

Avast: http://www.avast.com/eng/avast_4_home.html


3. In addtion to using Ad-aware consider using another free malware scanning/removal program:
MS Antispyware beta: http://www.microsoft.com/athome/secu...e/default.mspx


4. Consider using a free firewall if you are not already using one. Some good free ones are:
Sygate: http://smb.sygate.com/products/spf_standard.htm

OutPost Personal Firewall:
Outpost



5. Consider using an alternate free browser for general web surfing but you must use IE for windows update.
Mozilla Firefox: www.mozilla.org/products/firefox/


6. Consider increasing your browser security by using these programs:
SpywareGuard will protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
SpywareBlaster will increase browser protection by blocking Thousands of known malware sites by adding them to IE's restricted sites zone. Download it here:

http://www.javacoolsoftware.com/spywareblaster.html


If you use SpywareBlaster, you can also use a customblocklist to add even more entries into IE restricted sites zone. Go to this site for the current list and how to use instructions: http://customblockinglist.cjb.net/


IE-SPYAD is similar in that it adds thousands more known malware sites to IE's restricted zone. Download it here:
https://netfiles.uiuc.edu/ehowes/www/resource.htm


*Remember just like your primary anti-virus software, it is important to keep all of these programs up-to-date and use them on a regular basis. It's Free