HijackThis Log (RESOLVED)

  1. #11
    jaycee231 is offline Junior Member

    Re: HijackThis Log

    Thanks!!!!

    I uninstalled the viewpoint media player.

    Here is the result of submitting that file.

    The file you uploaded is 0 bytes. It is very likely a firewall or a piece of malware is prohibiting you from uploading this file


  2. #12
    Neal is offline Dedicated Member
    Hi,

    That file csrss.exe should be running directly from the system32 folder not from a folder inside system32 folder, I am very suspicious of it. The legitimate file is a very very very important windows file and this is why I am so cautious with this.

    Do me a favor and do these three things please.

    1. Click start> click run and type in msconfig >click ok then click the startup tab and look in there and see if this is in there, don't do anything with it just look please:

    C:\WINDOWS\system32\fovncuf\csrss.exe---should not be there

    2. Then go to system32 folder and open it and look for this folder (fovncuf)
    open the folder and see if the file csrss.exe is in it and if it is right click and select properties and tell me what it says everything.

    3. Then go back to the system32 folder and look for the same file csrss.exe right click and select properties and tell me everything it says please.

  3. #13
    jaycee231 is offline Junior Member
    Here's what I have in System Config Utility...it won't let me see the file path, no right click, etc. I took a screen shot for you to see and attached it here.

    csrss.exe attached as well is the properties for this file in System32

    fovncuf: this one I didn't find in System32.
    Attached Images

  4. #14
    Neal is offline Dedicated Member
    OK my research is over and I am confident on what to do about that files:


    Scan with Hijackthis again and put a check next to these items and making sure all browser windows are closed before clicking fix.

    F3 - REG:win.ini: load=C:\WINDOWS\system32\fovncuf\csrss.exe
    F3 - REG:win.ini: run=C:\WINDOWS\system32\fovncuf\csrss.exe



    Again make sure all browser windows are closed and click FIX

    Now

    1) Please download the KillBox .
    Unzip it to the desktop and run it.

    2) Select "Delete on Reboot".

    3) Copy the file name below to the clipboard by highlighting it and pressing Control-C:

    C:\WINDOWS\system32\fovncuf\csrss.exe

    4) Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

    5) Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "Yes" to reboot next.


    Post a new HJT log please.

  5. #15
    jaycee231 is offline Junior Member
    Oh boy, I think we got it!!!!...well, you got it!!! Upon restart, I didn't get the 4 error messages. But when I tried to delete the file in Killbox, it said it didn't exist...is that okay??

    Here's my HJT log:

    Logfile of HijackThis v1.99.1
    Scan saved at 9:12:06 PM, on 11/6/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\WZCBDL Service\WZCBDLS.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Hijackthis\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.ca/0SEENCA/SAOS01
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.ca/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/?lang=en-ca
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb1 0.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [D-Link Air Utility] C:\Program Files\D-Link\Air Utility\AirCFG.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - Startup: csrss.lnk = ?
    O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Dial-up Accelerator.lnk = C:\Program Files\Sympatico Dial-up Accelerator\slipaccel.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
    O16 - DPF: {1493507C-8A33-4747-8696-9019F8962B5F} (QCV6C020.Install) - http://www.quickcleaner.com/qkc11/cab/QCV6C020.CAB
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.co...s/MsnPUpld.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1125006350414
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
    O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAV...oadManager.ocx
    O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FC} (PCUploader Class) - http://www.walmartphotocenter.ca/activex/PCAXSetup.cab?
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: WZCBDL Service (WZCBDLService) - D-Link - C:\Program Files\WZCBDL Service\WZCBDLS.exe

  6. #16
    Neal is offline Dedicated Member
    welcome back,

    Well.....bad news.......not really, I'm just messing with you, your log is clean, congratulations.

    Any other issues. Sorry i couldn't resist, I'm goofy I know.

  7. #17
    jaycee231 is offline Junior Member
    THANK YOU, THANK YOU, THANK YOU!!!!!

    Very much appreciated...and yes, you are funny, my heart took off there for a beat or two! LOL I'll be sure to spread the news that issues like this are guaranteed to be fixed by DAL!!!!

  8. #18
    Neal is offline Dedicated Member
    Stop back anytime.



    If you are no longer having any more trouble here is some preventative measures for you.

    Here are some preventive measures you can take to keep your computer from getting infected again. also keep all these and Ad-awareSE and SpybotS&D updated.

    http://forums.thatcomputerguy.us/ind...showtopic=1190

    Flush your restore points in ME and XP, by turning System Restore off and then back on.
    This will create a fresh restore point.

    Explained here:
    Windows XP: service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam

    Microsoft ME:

    http://service1.symantec.com/SUPPORT...rc=sec_doc_nam


    RegProtect

    This small registry protection tool will save you hours of heartache by notifying you when some program good or bad is trying to access your registry.

    You have the option of allowing(good) items or blocking(bad)items.

    http://www.diamondcs.com.au/index.php?page=regprot


    To reduce the re-infection potential for malware and protect yourself against spyware, here are a few helpful suggestions:

    1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft. This will patch many of the security holes through which attackers can gain access to your computer. You CANNOT complete this update using an alternate browser.
    http://v5.windowsupdate.microsoft.co....aspx?ln=en-us

    http://www.microsoft.com/windows/ie/default.asp


    2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching, there are a some good free Antivirus programs that are decent, including AVG and Avast!.
    AVG: http://free.grisoft.com/doc/1

    Avast: http://www.avast.com/eng/avast_4_home.html


    3. In addtion to using Ad-aware consider using another free malware scanning/removal program:
    MS Antispyware beta: http://www.microsoft.com/athome/secu...e/default.mspx


    4. Consider using a free firewall if you are not already using one. Some good free ones are:
    Sygate: http://smb.sygate.com/products/spf_standard.htm

    OutPost Personal Firewall:
    Outpost



    5. Consider using an alternate free browser for general web surfing but you must use IE for windows update.
    Mozilla Firefox: www.mozilla.org/products/firefox/


    6. Consider increasing your browser security by using these programs:
    SpywareGuard will protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
    SpywareBlaster will increase browser protection by blocking Thousands of known malware sites by adding them to IE's restricted sites zone. Download it here:

    http://www.javacoolsoftware.com/spywareblaster.html


    If you use SpywareBlaster, you can also use a customblocklist to add even more entries into IE restricted sites zone. Go to this site for the current list and how to use instructions: http://customblockinglist.cjb.net/


    IE-SPYAD is similar in that it adds thousands more known malware sites to IE's restricted zone. Download it here:
    https://netfiles.uiuc.edu/ehowes/www/resource.htm


    *Remember just like your primary anti-virus software, it is important to keep all of these programs up-to-date and use them on a regular basis. It's Free

  9. #19
    Neal is offline Dedicated Member
    Save 20% on AVG Internet Security 2012 Suite!
    this problem has been solved and now will be locked.

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