I cant access Internet Explorer. It says an illegal operation has been performed before it loads. I have run Spybot but it shuts down halfway thru the "Fix" stage. I cant access the internet so I cant download any help. Any ideas? Hijack file attached. Thanks in advance.
Make sure you can see hidden files/folders
In Windows XP
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab.
Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK. After you're cleaned, please "rehide" them again.
Download to disk or floppy LQfix.exe and place it on your desktop.
Doubleclick LQfix.exe and click install.
Leave the default settings. If you change them, the fix will fail.
Make sure 'Launch LQfix' is checked. After clicking finish in the install, the fix will start.
Follow the prompts on the screen.
Your system will reboot afterwards.
Please be patient after reboot, because there is a script running in the background.
to disk or floppy
Please download, install, update and scan your system with the free version of Ewido trojan scanner: www.ewido.net/en/download/
1. When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
2. When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
3. From the main ewido screen, click on UPDATE in the left menu, then click the Start update button.
4. After the update finishes (the status bar at the bottom will display "Update successful"), click on the Scanner button in the left menu, then click on the Start button. This scan can take quite a while to run.
5. If ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
6. When the scan finishes, click on "Save Report". This will create a text file. Please then paste the contents of the text file to this thread, along with a new HijackThis log.
Make sure you are set to normal startup. Click Start -> Run -> Type Msconfig -> Press Enter -> make sure Startup is set to Normal.
Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.
Then scan with Hijackthis again and put a check next to these items please making sure all windows and browser are closed includeing this one.
Go to Start > Run and type: CLEANMGR.EXE and hit enter.
When prompted select the C: drive and click ok.
Check the boxes for:
Temporary Internet Files
Downloaded Program Files
Recycle Bin
Temporary Files
Click OK or Enter
Make sure you are set to normal startup. Click Start -> Run -> Type Msconfig -> Press Enter -> make sure Startup is set to Normal Start
Post a new HJT log for further review directly into this thread please. Good Luck
Right click on the file you downloaded and select install. This resets the trusted and restricted zones to defaults.
Note: if you have immunized with Spybot this takes those off. You will have to re-immunize with Spybot. If you use SpywareBlaster and/or IE/Spyads, it will be necessary to re-install the protection both of those afford. For SpywareBlaster, run the program and re-protect all items. For IE/Spyads, run the batch file and reinstall the protection.
Reboot.
Scan with HJT again and put a check next to these items, making sure all browser windows are closed includeing this one so print this or create a new text document on desktop by right clicking an open area select new text document and save it to what ever you like. Now put a check next to these:
Newbie
