PC slowing down

  1. #1
    natasha5417 is offline Newbie

    PC slowing down

    I hope this is the right section. My pc which has a broadband connection is getting slower and slower and the internet connection has almost slowed down to dial-up mode. I uninstalled McAfee and have installed other anti-viruses, but it still is not like it what it used to be like. I have run hijack this - it said I had a large amount of hijacked files or something. I haven't deleted or changed anything. The log is pasted here - please help if you can - thank you.
    Logfile of HijackThis v1.99.1
    Scan saved at 23:41:20, on 14/09/2005
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINNT\System32\cisvc.exe
    C:\JRun4\verity\k2\_nti40\bin\k2admin.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\ewido\security suite\ewidoctrl.exe
    C:\Program Files\ewido\security suite\ewidoguard.exe
    C:\JRun4\bin\jrunsvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\JRun4\bin\jrun.exe
    C:\MSSQL7\binn\sqlservr.exe
    C:\WINNT\system32\netddesrv.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\System32\tcpsvcs.exe
    C:\WINNT\System32\snmp.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\mspmspsv.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\inetsrv\inetinfo.exe
    C:\WINNT\System32\msdtc.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\System32\svchost.exe
    C:\WINNT\System32\mqsvc.exe
    C:\WINNT\System32\igfxtray.exe
    C:\WINNT\System32\hkcmd.exe
    C:\WINNT\system32\rundll32.exe
    C:\WINNT\system32\gsicon.exe
    C:\WINNT\system32\dslagent.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINNT\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\MSSQL7\Binn\sqlmangr.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\WINNT\System32\cidaemon.exe
    C:\WINNT\System32\cidaemon.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    D:\backup\Downloads\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
    O1 - Hosts: 128.250.24.84 onlineaccounts2.abbeynational.co.uk
    O1 - Hosts: 128.250.24.84 www3.aibgbonline.co.uk
    O1 - Hosts: 128.250.24.84 www.bank.alliance-leicester.co.uk
    O1 - Hosts: 128.250.24.84 login.iblogin.com
    O1 - Hosts: 128.250.24.84 ww2.bankofscotlandhalifax-online.co.uk
    O1 - Hosts: 128.250.24.84 inet.barclays.co.uk
    O1 - Hosts: 128.250.24.84 iibank.barclays.co.uk
    O1 - Hosts: 128.250.24.84 iibank.cahoot.com
    O1 - Hosts: 128.250.24.84 www3.coventrybuildingsociety.co.uk
    O1 - Hosts: 128.250.24.84 ww.hsbc.co.uk
    O1 - Hosts: 128.250.24.84 login.ebank.offshore.hsbc.co.je
    O1 - Hosts: 128.250.24.84 ww3.online-offshore.lloydstsb.com
    O1 - Hosts: 128.250.24.84 ww3.online-business.lloydstsb.co.uk
    O1 - Hosts: 128.250.24.84 ww3.online.lloydstsb.co.uk
    O1 - Hosts: 128.250.24.84 ww3.online.lloydstsb.co.uk
    O1 - Hosts: 128.250.24.84 ww3.online-business.lloydstsb.co.uk
    O1 - Hosts: 128.250.24.84 ob2.nationet.com
    O1 - Hosts: 128.250.24.84 ww3.onlinebanking.natwestoffshore.com
    O1 - Hosts: 128.250.24.84 ww1.nwolb.com
    O1 - Hosts: 128.250.24.84 ww1.onlinebanking.iombank.com
    O1 - Hosts: 128.250.24.84 ww1.www.rbsdigital.com
    O1 - Hosts: 128.250.24.84 welcome.smile.co.uk
    O1 - Hosts: 128.250.24.84 login.365online.com
    O1 - Hosts: 128.250.24.84 wvw.citizensbankonline.com
    O1 - Hosts: 128.250.24.84 esecure.regionsnet.com
    O1 - Hosts: 128.250.24.84 rollb.associatedbank.com
    O1 - Hosts: 128.250.24.84 upb.unionplanters.com
    O1 - Hosts: 128.250.24.84 www.onlinebanking.huntington.com
    O1 - Hosts: 128.250.24.84 inet.southtrustonlinebanking.com
    O1 - Hosts: 128.250.24.84 logon.personal.wamu.com
    O1 - Hosts: 128.250.24.84 login.compassweb.com
    O1 - Hosts: 128.250.24.84 logon.firstmeritib.com
    O1 - Hosts: 128.250.24.84 login.ccfcuonline.org
    O1 - Hosts: 128.250.24.84 ww3.etimebanker.bankofthewest.com
    O1 - Hosts: 128.250.24.84 ww2.onlinebanking.lasallebank.com
    O1 - Hosts: 128.250.24.84 wvw.totallyfreebanking.com
    O1 - Hosts: 128.250.24.84 www.online.wellsfargo.com
    O1 - Hosts: 128.250.24.84 www.onlinebanking.bankofoklahoma.com
    O1 - Hosts: 128.250.24.84 accounts4.keybank.com
    O1 - Hosts: 128.250.24.84 logon.bankone.com
    O1 - Hosts: 128.250.24.84 www.secure.tdbanknorth.com
    O1 - Hosts: 128.250.24.84 www.secure.mvnt4.com
    O1 - Hosts: 128.250.24.84 ww.mynfbonline.com
    O1 - Hosts: 128.250.24.84 login.forumcuonline.com
    O1 - Hosts: 128.250.24.84 www.eds.usersonlnet.com
    O1 - Hosts: 128.250.24.84 www.onlineid.bankofamerica.com
    O1 - Hosts: 128.250.24.84 wvw.e-gold.com
    O1 - Hosts: 128.250.24.84 pcbs.peoples.com
    O1 - Hosts: 128.250.24.84 www.global1.onlinebank.com
    O1 - Hosts: 128.250.24.84 ww2.mybranch.lafcu.com
    O1 - Hosts: 128.250.24.84 login.webbanking.comerica.com
    O1 - Hosts: 128.250.24.84 web.banking.firsttennessee.com
    O1 - Hosts: 128.250.24.84 logon.members1st.org
    O1 - Hosts: 128.250.24.84 www.cib.ibanking-services.com
    O1 - Hosts: 128.250.24.84 www.miwebbusbank.ebanking-services.com
    O1 - Hosts: 128.250.24.84 wvw.paypal.com
    O1 - Hosts: 128.250.24.84 www.signin.ebay.com
    O1 - Hosts: 128.250.24.84 wvw.etrade.com
    O1 - Hosts: 128.250.24.84 ww4.fleethomelink.fleet.com
    O1 - Hosts: 128.250.24.84 ww3.connect.skyfi.com
    O1 - Hosts: 128.250.24.84 www6.usbank.com
    O1 - Hosts: 128.250.24.84 www.bvi.bancodevalencia.es
    O1 - Hosts: 128.250.24.84 extrant.banesto.es
    O1 - Hosts: 128.250.24.84 banesnt.banesto.es
    O1 - Hosts: 128.250.24.84 activia.caixagalicia.es
    O1 - Hosts: 128.250.24.84 www.bancae.caixapenedes.com
    O1 - Hosts: 128.250.24.84 login.caixasabadell.net
    O1 - Hosts: 128.250.24.84 oii.cajamadrid.es
    O1 - Hosts: 128.250.24.84 login.cajamar.es
    O1 - Hosts: 128.250.24.84 login.ccm.es
    O1 - Hosts: 128.250.24.84 ww.unicaja.es
    O1 - Hosts: 128.250.24.84 www5.bancopopular.es
    O1 - Hosts: 128.250.24.84 ww3.bbvanet.com
    O1 - Hosts: 128.250.24.84 ww.bayernlb.de
    O1 - Hosts: 128.250.24.84 ww2.berliner-volksbank.de
    O1 - Hosts: 128.250.24.84 ww7.homebanking-berlin.de
    O1 - Hosts: 128.250.24.84 portal09.commerzbanking.de
    O1 - Hosts: 128.250.24.84 www.meine.deutsche-bank.de
    O1 - Hosts: 128.250.24.84 ww2.dresdner-privat.de
    O1 - Hosts: 128.250.24.84 ww.e-banking.helaba.de
    O1 - Hosts: 128.250.24.84 ww.hsh-nordbank.de
    O1 - Hosts: 128.250.24.84 www.my.hypovereinsbank.de
    O1 - Hosts: 128.250.24.84 ww3.homebanking-berlin.de
    O1 - Hosts: 128.250.24.84 ww3.homebanking-berlin.de
    O1 - Hosts: 128.250.24.84 www.banking.lbbw.de
    O1 - Hosts: 128.250.24.84 lrp.sparkasse-banking.de
    O1 - Hosts: 128.250.24.84 ww3.homebanking-niedersachsen.de
    O1 - Hosts: 128.250.24.84 www.onlinebanking.norisbank.de
    O1 - Hosts: 128.250.24.84 www.banking.postbank.de
    O1 - Hosts: 128.250.24.84 wvw.internetbanking.gad.de
    O1 - Hosts: 128.250.24.84 ww1.portal.izb.de
    O1 - Hosts: 128.250.24.84 wvw.kunden-service.lbs.de
    O1 - Hosts: 128.250.24.84 ibanking.seb.de
    O1 - Hosts: 128.250.24.84 bw7.sparkasse-banking.de
    O1 - Hosts: 128.250.24.84 ww2.homebanking-sparkasse.de
    O1 - Hosts: 128.250.24.84 ww2.vr-networld-ebanking.de
    O1 - Hosts: 128.250.24.84 ww.bics.fr
    O1 - Hosts: 128.250.24.84 www.co.caixabank.fr
    O1 - Hosts: 128.250.24.84 ww.creditmutuel.fr
    O1 - Hosts: 128.250.24.84 internetbank.intesabci.it
    O1 - Hosts: 128.250.24.84 ww.extensive.bancalombarda.it
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: Microsoft Java Class - {6E28339B-7A2A-47B6-AEB2-46BA53782379} - C:\WINNT\system32\dllcache\java.dll (file missing)
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
    O4 - HKLM\..\Run: [GsiFinal] rundll32 gspndll.dll,postInstall final
    O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
    O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [Cleanup] c:\program files\mcafee.com\shared\mcappins.exe /v=3 /cleanup
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Service Manager.lnk = C:\MSSQL7\Binn\sqlmangr.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,96/mcinsctl.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/16083780f539703dac22/netzip/RdxIE601.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1122495034437
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1125165968156
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
    O16 - DPF: {C432C4BD-3566-411C-8F3C-E5E0D3AE5D33} (CBrowser Class) - http://www.streamingfaith.com/common/mbrowser/MINIBrowser.CAB
    O17 - HKLM\System\CCS\Services\Tcpip\..\{BA0CB9A4-7167-4F90-8CAF-918A0B3A85AD}: NameServer = 194.72.0.98 194.74.65.68
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
    O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: ColdFusion MX 7 Search Server - Unknown owner - C:\JRun4\verity\k2\_nti40\bin\k2admin.exe" -cfg "C:\JRun4\verity\k2\common\verity.cfg" -ntstart 1 (file missing)
    O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
    O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Macromedia JRun Admin Server - Macromedia Inc. - C:\JRun4\bin\jrunsvc.exe
    O23 - Service: Macromedia JRun CFusion Server - Macromedia Inc. - C:\JRun4\bin\jrunsvc.exe
    O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)
    O23 - Service: NetDDE Server (NetDDEsrv) - Unknown owner - C:\WINNT\system32\netddesrv.exe
    O23 - Service: Print Spool Handler (Print Spooler) - Unknown owner - C:\WINNT\system32\spooler.exe (file missing)


  2. #2
    Neal is offline Dedicated Member
    Hello,

    Please download hoster from the link below.

    http://www.funkytoad.com/download/hoster.zip

    Open Hoster.exe.

    Then click on "Restore Original Hosts"

    Close program when complete.

    NEXT

    Download CCleaner from here >>>>> http://www.majorgeeks.com/download4191.html

    Save it to your desktop. Open CCleaner and click on "run cleaner" at the bottom right. Just use the windows tab on far left that is up front by default



    If these are still in HJT log follow instructions below

    Scan with HJT again and put a check next to these items, making sure all browser windows are closed includeing this one so print this or create a new text document on desktop by right clicking an open area select new text document and save it to what ever you like. Now put a check next to these:

    O1 - Hosts: 128.250.24.84 onlineaccounts2.abbeynational.co.uk
    O1 - Hosts: 128.250.24.84 www3.aibgbonline.co.uk
    O1 - Hosts: 128.250.24.84 www.bank.alliance-leicester.co.uk
    O1 - Hosts: 128.250.24.84 login.iblogin.com
    O1 - Hosts: 128.250.24.84 ww2.bankofscotlandhalifax-online.co.uk
    O1 - Hosts: 128.250.24.84 inet.barclays.co.uk
    O1 - Hosts: 128.250.24.84 iibank.barclays.co.uk
    O1 - Hosts: 128.250.24.84 iibank.cahoot.com
    O1 - Hosts: 128.250.24.84 www3.coventrybuildingsociety.co.uk
    O1 - Hosts: 128.250.24.84 ww.hsbc.co.uk
    O1 - Hosts: 128.250.24.84 login.ebank.offshore.hsbc.co.je
    O1 - Hosts: 128.250.24.84 ww3.online-offshore.lloydstsb.com
    O1 - Hosts: 128.250.24.84 ww3.online-business.lloydstsb.co.uk
    O1 - Hosts: 128.250.24.84 ww3.online.lloydstsb.co.uk
    O1 - Hosts: 128.250.24.84 ww3.online.lloydstsb.co.uk
    O1 - Hosts: 128.250.24.84 ww3.online-business.lloydstsb.co.uk
    O1 - Hosts: 128.250.24.84 ob2.nationet.com
    O1 - Hosts: 128.250.24.84 ww3.onlinebanking.natwestoffshore.com
    O1 - Hosts: 128.250.24.84 ww1.nwolb.com
    O1 - Hosts: 128.250.24.84 ww1.onlinebanking.iombank.com
    O1 - Hosts: 128.250.24.84 ww1.www.rbsdigital.com
    O1 - Hosts: 128.250.24.84 welcome.smile.co.uk
    O1 - Hosts: 128.250.24.84 login.365online.com
    O1 - Hosts: 128.250.24.84 wvw.citizensbankonline.com
    O1 - Hosts: 128.250.24.84 esecure.regionsnet.com
    O1 - Hosts: 128.250.24.84 rollb.associatedbank.com
    O1 - Hosts: 128.250.24.84 upb.unionplanters.com
    O1 - Hosts: 128.250.24.84 www.onlinebanking.huntington.com
    O1 - Hosts: 128.250.24.84 inet.southtrustonlinebanking.com
    O1 - Hosts: 128.250.24.84 logon.personal.wamu.com
    O1 - Hosts: 128.250.24.84 login.compassweb.com
    O1 - Hosts: 128.250.24.84 logon.firstmeritib.com
    O1 - Hosts: 128.250.24.84 login.ccfcuonline.org
    O1 - Hosts: 128.250.24.84 ww3.etimebanker.bankofthewest.com
    O1 - Hosts: 128.250.24.84 ww2.onlinebanking.lasallebank.com
    O1 - Hosts: 128.250.24.84 wvw.totallyfreebanking.com
    O1 - Hosts: 128.250.24.84 www.online.wellsfargo.com
    O1 - Hosts: 128.250.24.84 www.onlinebanking.bankofoklahoma.com
    O1 - Hosts: 128.250.24.84 accounts4.keybank.com
    O1 - Hosts: 128.250.24.84 logon.bankone.com
    O1 - Hosts: 128.250.24.84 www.secure.tdbanknorth.com
    O1 - Hosts: 128.250.24.84 www.secure.mvnt4.com
    O1 - Hosts: 128.250.24.84 ww.mynfbonline.com
    O1 - Hosts: 128.250.24.84 login.forumcuonline.com
    O1 - Hosts: 128.250.24.84 www.eds.usersonlnet.com
    O1 - Hosts: 128.250.24.84 www.onlineid.bankofamerica.com
    O1 - Hosts: 128.250.24.84 wvw.e-gold.com
    O1 - Hosts: 128.250.24.84 pcbs.peoples.com
    O1 - Hosts: 128.250.24.84 www.global1.onlinebank.com
    O1 - Hosts: 128.250.24.84 ww2.mybranch.lafcu.com
    O1 - Hosts: 128.250.24.84 login.webbanking.comerica.com
    O1 - Hosts: 128.250.24.84 web.banking.firsttennessee.com
    O1 - Hosts: 128.250.24.84 logon.members1st.org
    O1 - Hosts: 128.250.24.84 www.cib.ibanking-services.com
    O1 - Hosts: 128.250.24.84 www.miwebbusbank.ebanking-services.com
    O1 - Hosts: 128.250.24.84 wvw.paypal.com
    O1 - Hosts: 128.250.24.84 www.signin.ebay.com
    O1 - Hosts: 128.250.24.84 wvw.etrade.com
    O1 - Hosts: 128.250.24.84 ww4.fleethomelink.fleet.com
    O1 - Hosts: 128.250.24.84 ww3.connect.skyfi.com
    O1 - Hosts: 128.250.24.84 www6.usbank.com
    O1 - Hosts: 128.250.24.84 www.bvi.bancodevalencia.es
    O1 - Hosts: 128.250.24.84 extrant.banesto.es
    O1 - Hosts: 128.250.24.84 banesnt.banesto.es
    O1 - Hosts: 128.250.24.84 activia.caixagalicia.es
    O1 - Hosts: 128.250.24.84 www.bancae.caixapenedes.com
    O1 - Hosts: 128.250.24.84 login.caixasabadell.net
    O1 - Hosts: 128.250.24.84 oii.cajamadrid.es
    O1 - Hosts: 128.250.24.84 login.cajamar.es
    O1 - Hosts: 128.250.24.84 login.ccm.es
    O1 - Hosts: 128.250.24.84 ww.unicaja.es
    O1 - Hosts: 128.250.24.84 www5.bancopopular.es
    O1 - Hosts: 128.250.24.84 ww3.bbvanet.com
    O1 - Hosts: 128.250.24.84 ww.bayernlb.de
    O1 - Hosts: 128.250.24.84 ww2.berliner-volksbank.de
    O1 - Hosts: 128.250.24.84 ww7.homebanking-berlin.de
    O1 - Hosts: 128.250.24.84 portal09.commerzbanking.de
    O1 - Hosts: 128.250.24.84 www.meine.deutsche-bank.de
    O1 - Hosts: 128.250.24.84 ww2.dresdner-privat.de
    O1 - Hosts: 128.250.24.84 ww.e-banking.helaba.de
    O1 - Hosts: 128.250.24.84 ww.hsh-nordbank.de
    O1 - Hosts: 128.250.24.84 www.my.hypovereinsbank.de
    O1 - Hosts: 128.250.24.84 ww3.homebanking-berlin.de
    O1 - Hosts: 128.250.24.84 ww3.homebanking-berlin.de
    O1 - Hosts: 128.250.24.84 www.banking.lbbw.de
    O1 - Hosts: 128.250.24.84 lrp.sparkasse-banking.de
    O1 - Hosts: 128.250.24.84 ww3.homebanking-niedersachsen.de
    O1 - Hosts: 128.250.24.84 www.onlinebanking.norisbank.de
    O1 - Hosts: 128.250.24.84 www.banking.postbank.de
    O1 - Hosts: 128.250.24.84 wvw.internetbanking.gad.de
    O1 - Hosts: 128.250.24.84 ww1.portal.izb.de
    O1 - Hosts: 128.250.24.84 wvw.kunden-service.lbs.de
    O1 - Hosts: 128.250.24.84 ibanking.seb.de
    O1 - Hosts: 128.250.24.84 bw7.sparkasse-banking.de
    O1 - Hosts: 128.250.24.84 ww2.homebanking-sparkasse.de
    O1 - Hosts: 128.250.24.84 ww2.vr-networld-ebanking.de
    O1 - Hosts: 128.250.24.84 ww.bics.fr
    O1 - Hosts: 128.250.24.84 www.co.caixabank.fr
    O1 - Hosts: 128.250.24.84 ww.creditmutuel.fr
    O1 - Hosts: 128.250.24.84 internetbank.intesabci.it
    O1 - Hosts: 128.250.24.84 ww.extensive.bancalombarda.it


    Again make sure all browser windows are closed and click FIX


    Post a new Hijackthis log please.

  3. #3
    natasha5417 is offline Newbie
    Hi,

    I've done what you said i.e. run hoster.exe and ccleaner. I then reran Hijack this and this is what I got:
    Logfile of HijackThis v1.99.1
    Scan saved at 00:34:21, on 17/09/2005
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINNT\System32\cisvc.exe
    C:\JRun4\verity\k2\_nti40\bin\k2admin.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\ewido\security suite\ewidoctrl.exe
    C:\JRun4\bin\jrunsvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\JRun4\bin\jrun.exe
    C:\MSSQL7\binn\sqlservr.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\System32\tcpsvcs.exe
    C:\WINNT\System32\snmp.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\mspmspsv.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\System32\inetsrv\inetinfo.exe
    C:\WINNT\System32\msdtc.exe
    C:\WINNT\System32\mqsvc.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\System32\igfxtray.exe
    C:\WINNT\System32\hkcmd.exe
    C:\WINNT\system32\rundll32.exe
    C:\WINNT\system32\gsicon.exe
    C:\WINNT\system32\dslagent.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINNT\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
    C:\MSSQL7\Binn\sqlmangr.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\WINNT\System32\cidaemon.exe
    C:\WINNT\System32\cidaemon.exe
    C:\Program Files\ewido\security suite\ewidoguard.exe
    D:\backup\Downloads\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: Microsoft Java Class - {6E28339B-7A2A-47B6-AEB2-46BA53782379} - C:\WINNT\system32\dllcache\java.dll (file missing)
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
    O4 - HKLM\..\Run: [GsiFinal] rundll32 gspndll.dll,postInstall final
    O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
    O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [Cleanup] c:\program files\mcafee.com\shared\mcappins.exe /v=3 /cleanup
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [Microsoft Messenger Management Controls] msmgmctl.exe
    O4 - HKLM\..\RunServices: [Microsoft Messenger Management Controls] msmgmctl.exe
    O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
    O4 - HKCU\..\Run: [Microsoft Messenger Management Controls] msmgmctl.exe
    O4 - HKCU\..\RunServices: [Microsoft Messenger Management Controls] msmgmctl.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Service Manager.lnk = C:\MSSQL7\Binn\sqlmangr.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...6/mcinsctl.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/16083780...p/RdxIE601.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1122495034437
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1125165968156
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/ms...downloader.cab
    O16 - DPF: {C432C4BD-3566-411C-8F3C-E5E0D3AE5D33} (CBrowser Class) - http://www.streamingfaith.com/common...INIBrowser.CAB
    O17 - HKLM\System\CCS\Services\Tcpip\..\{BA0CB9A4-7167-4F90-8CAF-918A0B3A85AD}: NameServer = 194.72.0.98 194.74.65.68
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
    O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: ColdFusion MX 7 Search Server - Unknown owner - C:\JRun4\verity\k2\_nti40\bin\k2admin.exe" -cfg "C:\JRun4\verity\k2\common\verity.cfg" -ntstart 1 (file missing)
    O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
    O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Macromedia JRun Admin Server - Macromedia Inc. - C:\JRun4\bin\jrunsvc.exe
    O23 - Service: Macromedia JRun CFusion Server - Macromedia Inc. - C:\JRun4\bin\jrunsvc.exe
    O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)
    O23 - Service: NetDDE Server (NetDDEsrv) - Unknown owner - C:\WINNT\system32\netddesrv.exe (file missing)
    O23 - Service: Print Spool Handler (Print Spooler) - Unknown owner - C:\WINNT\system32\spooler.exe (file missing)


    it has improved but still a tad bit slow. Thanks for your help anyway. Is there anything else I could do?

  4. #4
    Neal is offline Dedicated Member
    Hi, we ain't done yet.


    Show hidden files/folders
    Windows 2000
    1. Open My Computer.
    2. Select the Tools menu and click Folder Options.
    3. Select the View Tab.
    4. Under the Hidden files and folders heading select Show hidden files and folders.
    5. Uncheck the Hide protected operating system files (recommended) option.
    6. Click Yes to confirm.
    7. Click OK.

    I need you to submit file(s) to see if it(they) are infected or legit:--http://virusscan.jotti.org/

    Files:

    1. msmgmctl.exe---Search your computer for the full path of this file please and submit to above single file scanner and post me the results of it please.

    Please get these two spyware programs if you don't already have them.

    SpyBotS&D

    AdawareSE


    Reboot between scans and after last scan



    There is a new and improved version of AdAware that you need to have installed on your computer. The new version is AdAware SE
    If you have AdAware already installed on your system and it's NOT SE go to your Control Panel and click on Add/Remove Programs. Click on AdAware and then REMOVE and then just complete the removal process.

    Once it's un-installed go to http://www.lavasoft.de/ and download the FREE version of AdAware SE. Once it's downloaded double click on the new file to start the install process.
    Click Next>I accept>Next>Next> then be sure and put a dot in the bullet for Anyone Who uses this computer and then click Next>Next>

    In the next dialog box remove the dot in the bullets "Start Scan" and also "Launch Help Files" and click Finish

    Now if the program doesn't launch double click on the icon that should now be on your desktop to start AdAware SE

    Now click on the button for Check for Updates
    If updates are found click on the OK button and after it downloads to 100% click on the Finish button.

    Click the Start Button
    Click on the link for Customize
    in the Main Window under Scan Settings
    click on the red X in front of Scan within archives to change it to a green check

    Then click on the button on the left labeled Advanced
    click on the red X in front of Move deleted files to Recycle Bin to change it to a green check
    click on the red X in front of Include Environment Information to change it to a green check

    Then click on the button on the left labeled Defaults
    click on the Read current settings from system

    Then click on the button on the left labeled Tweak
    Click on the (+) in front of Scanning Engine to expand the group
    click on the red X in front of Obtain Command line of scanned processes to change it to a green check
    click on the red X in front of Run scan as background process to change it to a green check
    click on the red X in front of Use permanent archive caching to change it to a green check

    Click on the (+) in front of Cleaning Engine to expand the group
    click on the red X in front of Disable manual quarantine if auto-quarantine is selected to change it to a green check

    Click on the (+) in front of Safety Settings to expand the group
    click on the red X in front of Reanalyze results after scanning . . . to change it to a green check
    click on the red X in front of Write protect system files after repair to change it to a green check

    Click on the (+) in front of Log File to expand the group
    click on the red X Create Log File for removal operations to change it to a green check

    Click on the (+) in front of User Interface to expand the group
    click on the red X Remember window positions to change it to a green check
    click on the red X Snap windows to desktop borders to change it to a green check
    click on the red X Use gridlines in results list to change it to a green check

    Click on the (+) in front of Web Update Settings to expand the group
    click on the red X Create and save WebUpdate log file to change it to a green check

    Click on the (+) in front of Misc settings to expand the group
    click on the red X Dump details about unhandled exceptions to disk to change it to a green check


    Then click on the button at the bottom right labeled Proceed then click the Next button to start scanning.

    Once the scan is complete you'll have a flashing Bug and a brief sound to indicate scanning is complete and Adware is found. Click on the Next and then click on each of the empty boxes to the left of the found items under SCAN SUMMARY. Then hit the Next button. Then OK. This should clean your system of all the found nasties. When it's complete simply close the program until your next scan session. Always ALWAYS check for updates before very scan.
    # Reboot
    # Post us a fresh HijackThis log afterwards


    Run the scans rebooting between scans and after last scan and post a new Highjackthis log please. Info for Hijackthis at below link. Thanks.

    Hijackthis

    Then:

    Internet Explorer required
    Run these two online virus scanners (Panda Activescan) following these instructions below:
    http://www.pandasoftware.com/product..._principal.htm


    Internet Explorer required
    Also this excellent(BitDefender) scanner:http://www.bitdefender.com/scan8/ie.html

    These scans will take more than an hour to complete, so make sure you have time to let them run thru. Save the Panda scan log and the BitDefender log and post them back here please with a new Hijackthis log.

    Thanks.

  5. #5
    natasha5417 is offline Newbie
    Hi Neil,

    thanks so much for your help so far. I've run the first virusscan.jotti scan and this is what it came up with:

    File: msmgmctl.exe
    Status: INFECTED/MALWARE
    MD5 ae4c94df5317c97a16f5cacbdc001a1e
    Packers detected: PE_PATCH
    Scanner results
    AntiVir Found Worm/Rbot.act
    ArcaVir Found nothing
    Avast Found nothing
    AVG Antivirus Found nothing
    BitDefender Found nothing
    ClamAV Found nothing
    Dr.Web Found Win32.HLLW.MyBot
    F-Prot Antivirus Found nothing
    Fortinet Found nothing
    Kaspersky Anti-Virus Found Backdoor.Win32.Rbot.act
    NOD32 Found nothing
    Norman Virus Control Found nothing
    UNA Found nothing
    VBA32 Found Backdoor.Win32.Rbot.act

    Thanks - will get on with the other steps and get back to you.

  6. #6
    natasha5417 is offline Newbie
    Hi - sorry it's taking me so long to respond but it takes about an hour for each web page to load or even more. I'm using my pc at work now just so I can print off your instructions. I'll get back to you soon - I hope....

  7. #7
    DJNafey is offline UK site moderator
    Natasha5417,

    Once you and Neal are happy that your spyware / malware issues are resolved, then move this conversation (using the Thread Tools drop-down list at the top of the thread) into the Windows 2000 message board - we can take over from there in advising you how you might be able to speed up your system. Thanks

  8. #8
    natasha5417 is offline Newbie
    Hi Neal

    finally - hijack this log:

    Logfile of HijackThis v1.99.1
    Scan saved at 19:46:37, on 28/09/2005
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\WINNT\System32\cisvc.exe
    C:\JRun4\verity\k2\_nti40\bin\k2admin.exe
    C:\WINNT\System32\svchost.exe
    C:\Program Files\ewido\security suite\ewidoctrl.exe
    C:\JRun4\bin\jrunsvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\JRun4\bin\jrun.exe
    C:\MSSQL7\binn\sqlservr.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\System32\tcpsvcs.exe
    C:\WINNT\System32\snmp.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\WINNT\system32\mspmspsv.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\inetsrv\inetinfo.exe
    C:\WINNT\System32\msdtc.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\System32\mqsvc.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\System32\igfxtray.exe
    C:\WINNT\System32\hkcmd.exe
    C:\WINNT\system32\rundll32.exe
    C:\WINNT\system32\gsicon.exe
    C:\WINNT\system32\dslagent.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINNT\system32\msmgmctl.exe
    C:\WINNT\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\MSSQL7\Binn\sqlmangr.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe
    C:\Program Files\BT Broadband\Help\bin\mpbtn.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\WINNT\System32\cidaemon.exe
    C:\WINNT\System32\cidaemon.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINNT\system32\winsass.exe
    C:\WINNT\system32\NOTEPAD.EXE
    D:\backup\Downloads\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Microsoft Java Class - {6E28339B-7A2A-47B6-AEB2-46BA53782379} - C:\WINNT\system32\dllcache\java.dll (file missing)
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
    O4 - HKLM\..\Run: [GsiFinal] rundll32 gspndll.dll,postInstall final
    O4 - HKLM\..\Run: [GSICONEXE] gsicon.exe
    O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [Cleanup] c:\program files\mcafee.com\shared\mcappins.exe /v=3 /cleanup
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [Microsoft Windows WinSaSS Management] winsass.exe
    O4 - HKLM\..\RunServices: [Microsoft Windows WinSaSS Management] winsass.exe
    O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
    O4 - HKCU\..\Run: [Microsoft Windows WinSaSS Management] winsass.exe
    O4 - HKCU\..\RunServices: [Microsoft Windows WinSaSS Management] winsass.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: BT Broadband Help.lnk = C:\Program Files\BT Broadband\Help\bin\matcli.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Service Manager.lnk = C:\MSSQL7\Binn\sqlmangr.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/sh...6/mcinsctl.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/16083780...p/RdxIE601.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1122495034437
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1125165968156
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/ms...downloader.cab
    O16 - DPF: {C432C4BD-3566-411C-8F3C-E5E0D3AE5D33} (CBrowser Class) - http://www.streamingfaith.com/common...INIBrowser.CAB
    O17 - HKLM\System\CCS\Services\Tcpip\..\{BA0CB9A4-7167-4F90-8CAF-918A0B3A85AD}: NameServer = 194.72.0.98 194.74.65.68
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
    O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: ColdFusion MX 7 Search Server - Unknown owner - C:\JRun4\verity\k2\_nti40\bin\k2admin.exe" -cfg "C:\JRun4\verity\k2\common\verity.cfg" -ntstart 1 (file missing)
    O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Macromedia JRun Admin Server - Macromedia Inc. - C:\JRun4\bin\jrunsvc.exe
    O23 - Service: Macromedia JRun CFusion Server - Macromedia Inc. - C:\JRun4\bin\jrunsvc.exe
    O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)
    O23 - Service: NetDDE Server (NetDDEsrv) - Unknown owner - C:\WINNT\system32\netddesrv.exe (file missing)
    O23 - Service: Print Spool Handler (Print Spooler) - Unknown owner - C:\WINNT\system32\spooler.exe (file missing)

  9. #9
    Neal is offline Dedicated Member
    Hi,

    Ok I am seeing Avast and AVG and Mcafee.

    You only need one and will cause all kinds of problem includeing slow performance.

    Please pick one and uninstall the other two.

    Plus you still need to do the Panda scan and the Bitdefender scan also and post both logs for me and a new HJT log also thanks.

  10. #10
    natasha5417 is offline Newbie
    Save 20% on AVG Internet Security 2012 Suite!
    McAfee had already been uninstalled. Will choose between Avast and AVG

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