please ignore all other posts i have just done the old delete,delete, got rid of previous anti-virus,firewall etc....have a new hijack log here please can you check thanks

Logfile of HijackThis v1.99.1
Scan saved at 01:08:06, on 14/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Config\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\Program Files\VoyagerTest\fts.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\PROGRA~1\KASPER~1\KASPER~2\KASPER~3\OESpamTest. ExE
C:\Program Files\iolo\Common\Task Agent\Task_Agent.exe
C:\Program Files\Kaspersky Lab\Kaspersky Security Suite\Kaspersky Anti-Hacker\KAVPF.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
C:\PROGRA~1\Logitech\Video\AlbumDB2.exe
C:\PROGRA~1\Logitech\Video\FxSvr2.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [%FP%Friendly fts.exe] "C:\Program Files\VoyagerTest\fts.exe"
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [OESpamTest] C:\PROGRA~1\KASPER~1\KASPER~2\KASPER~3\OESpamTest. ExE
O4 - HKLM\..\Run: [KAVPersonal50] C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe /minimize
O4 - HKLM\..\RunOnce: [1] C:\WINDOWS\system32\cmd.exe /c erase "C:\DOCUME~1\david\LOCALS~1\Temp\AcsUninstall. exe"
O4 - HKLM\..\RunOnce: [2] C:\WINDOWS\system32\cmd.exe /c erase "C:\DOCUME~1\david\LOCALS~1\Temp\AcsUninstallRes.d ll"
O4 - HKLM\..\RunOnce: [3] C:\WINDOWS\system32\cmd.exe /c erase "C:\DOCUME~1\david\LOCALS~1\Temp\shfolder.dll"
O4 - HKCU\..\Run: [iolo Task Agent] C:\Program Files\iolo\Common\Task Agent\Task_Agent.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Kaspersky Anti-Hacker.lnk = C:\Program Files\Kaspersky Lab\Kaspersky Security Suite\Kaspersky Anti-Hacker\KAVPF.exe
O8 - Extra context menu item: &ICQ Toolbar Search - res://D:\Program Files\ICQToolbar\toolbaru.dll/SEARCH.HTML
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {0D6709DD-4ED8-40CA-B459-2757AEEF7BEE} (Dldrv2 Control) - http://download.gigabyte.com.tw/object/Dldrv.ocx
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage) - http://go.microsoft.com/fwlink/?Link...04&clcid=0x409
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} -
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/comput...up/qdiagcc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1118661856937
O16 - DPF: {6C6A77C7-B4CC-4792-BB9D-5B50A211F69E} (ProductInformation Control) - http://www.iolo.com/app/ocx/ProductInformation.ocx
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1119345270859
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab31267.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} - http://chat.msn.com/controls/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{02238BDC-8229-45D7-807C-82115D476741}: NameServer = 205.188.146.145
O18 - Protocol: bt2 - {1730B77B-F429-498F-9B15-4514D83C8294} - (no file)
O18 - Filter: application/x-bt2 - {6E1DDCE8-76BC-4390-9488-806E8FB1AD77} - (no file)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL Spyware Protection Service (AOLService) - Unknown owner - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: Hardware Check - Stanford University - C:\WINDOWS\Config\svchost.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe

OK let's start again,

What problems are you having?

Your log doesn't look bad, a couple minor things can be fixed.


Please get these two spyware programs if you don't already have them.

SpyBotS&D

AdawareSE


Reboot between scans and after last scan



There is a new and improved version of AdAware that you need to have installed on your computer. The new version is AdAware SE
If you have AdAware already installed on your system and it's NOT SE go to your Control Panel and click on Add/Remove Programs. Click on AdAware and then REMOVE and then just complete the removal process.

Once it's un-installed go to http://www.lavasoft.de/ and download the FREE version of AdAware SE. Once it's downloaded double click on the new file to start the install process.
Click Next>I accept>Next>Next> then be sure and put a dot in the bullet for Anyone Who uses this computer and then click Next>Next>

In the next dialog box remove the dot in the bullets "Start Scan" and also "Launch Help Files" and click Finish

Now if the program doesn't launch double click on the icon that should now be on your desktop to start AdAware SE

Now click on the button for Check for Updates
If updates are found click on the OK button and after it downloads to 100% click on the Finish button.

Click the Start Button
Click on the link for Customize
in the Main Window under Scan Settings
click on the red X in front of Scan within archives to change it to a green check

Then click on the button on the left labeled Advanced
click on the red X in front of Move deleted files to Recycle Bin to change it to a green check
click on the red X in front of Include Environment Information to change it to a green check

Then click on the button on the left labeled Defaults
click on the Read current settings from system

Then click on the button on the left labeled Tweak
Click on the (+) in front of Scanning Engine to expand the group
click on the red X in front of Obtain Command line of scanned processes to change it to a green check
click on the red X in front of Run scan as background process to change it to a green check
click on the red X in front of Use permanent archive caching to change it to a green check

Click on the (+) in front of Cleaning Engine to expand the group
click on the red X in front of Disable manual quarantine if auto-quarantine is selected to change it to a green check

Click on the (+) in front of Safety Settings to expand the group
click on the red X in front of Reanalyze results after scanning . . . to change it to a green check
click on the red X in front of Write protect system files after repair to change it to a green check

Click on the (+) in front of Log File to expand the group
click on the red X Create Log File for removal operations to change it to a green check

Click on the (+) in front of User Interface to expand the group
click on the red X Remember window positions to change it to a green check
click on the red X Snap windows to desktop borders to change it to a green check
click on the red X Use gridlines in results list to change it to a green check

Click on the (+) in front of Web Update Settings to expand the group
click on the red X Create and save WebUpdate log file to change it to a green check

Click on the (+) in front of Misc settings to expand the group
click on the red X Dump details about unhandled exceptions to disk to change it to a green check


Then click on the button at the bottom right labeled Proceed then click the Next button to start scanning.

Once the scan is complete you'll have a flashing Bug and a brief sound to indicate scanning is complete and Adware is found. Click on the Next and then click on each of the empty boxes to the left of the found items under SCAN SUMMARY. Then hit the Next button. Then OK. This should clean your system of all the found nasties. When it's complete simply close the program until your next scan session. Always ALWAYS check for updates before very scan.
# Reboot
# Post us a fresh HijackThis log afterwards


Run the scans rebooting between scans and after last scan and post a new Highjackthis log please. Info for Hijackthis at below link. Thanks.

Hijackthis