I am having two issues which I am hoping that you might be able to help me solve.
To set the tone---I operate with XP and have a habit of keeping current with updates. In addition, I use NAV, AdAwareSE, Spybot, Spyblaster, Registry Mechanic, and the XP System Tools to keep my comp. fairly current . In addition, I am connected to the internet via a wireless receiver to a modem and my ISP is Verizon DSL.
The first issue--is that upon booting the comp I consistantly receive a warning cloud in the icon tray to the effect that NAV Internet Security is not auto-enabled. As directed, I click the cloud to get to the NAV warning box and within about 5-8 seconds the CPU makes a mechanincal noise and the warning box changes to auto-enabling ON. On more than one ocassion I have visited the NAV application only to discover that the auto-enabling appears to in fact be ON. This is troubling since I am concerned about those few seconds when it strikes me that I could be infection vulnerble.
The Second Issue--this brings me to my second problem and that is that recently I have had to restart my computer upon my first boot since I am not able to connect initially. After restart the connection seems to happen just fine. When this has happened, I have checked with the other comp on the wireless and all are working fine.
In the interest of solving this problem, I am pasting a copy of a HiJackThis Log for your review. I hope you can make something out since both issues seem to related to something I cannot figure out on my own.

Log Follows:
Logfile of HijackThis v1.99.1
Scan saved at 7:49:56 PM, on 9/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\keyhook.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\SPAMfighter\S***ent.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\Profiler\lwemon.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Verizon Online\bin\mpbtn.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http//cgi.verizon.net.bookmarks
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\System32\keyhook.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [Xerox WorkCentre 470cx Monitor] RUNDLL32.EXE C:\WINDOWS\system32\X470SHLL.DLL,AutoUpdatePnPValu e
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Program Files\SPAMfighter\S***ent.exe" update delay 60
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [removecpl] RemoveCpl.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Start WingMan Profiler] "C:\Program Files\Logitech\Profiler\lwemon.exe" /noui
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\WINDOWS\System32\shdocvw.dll (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/tech...a/LSSupCtl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1093533026256
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/2...l/gtdownls.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

Hi,

Hmmm, This could be a software/hardware problem or maybe not.

What I need you to do is this and it will take at least a couple of hours to do these scans.

Do each one of them please and post the logs from the Ewido, Panda and BitDefender scans and a new HJT log.

Even if it takes two posts on your part to do it please do it.


Make sure you can see hidden files.
In Windows XP
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab.
Under the Hidden files and folders heading select Show hidden files and folders.
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.
After you're cleaned, please "rehide" them again.

Please download, install, update and scan your system with the free version of Ewido trojan scanner: http://www.ewido.net/en/download/

1. When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".

2. When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.

3. From the main ewido screen, click on UPDATE in the left menu, then click the Start update button.

4. After the update finishes (the status bar at the bottom will display ("Update successful"), click on the Scanner button in the left menu, then click on the Start button. This scan can take quite a while to run.


5. If ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.


6. When the scan finishes, click on "Save Report". This will create a text file. Please then paste the contents of the text file to this thread, along with a new HijackThis log.


Make sure you are set to normal startup. Click Start -> Run -> Type Msconfig -> Press Enter -> make sure Startup is set to Normal.


Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.

And also:

Lets see what some virus scans can uncover and we will go from there.

Get the stinger here:
http://vil.nai.com/vil/stinger/

Download it to another computer if need be, and bring it to the affected computer on floppy disk.

It will kill the top 53 virus files if any are found there

then,

Internet Explorer required
Run these two online virus scanners (Panda Activescan) following these instructions below:
http://www.pandasoftware.com/product..._principal.htm


Internet Explorer required
Also this excellent(BitDefender) scanner:http://www.bitdefender.com/scan8/ie.html


These scans will take more than an hour to complete, so make sure you have time to let them run thru. Save the Panda scan log and the BitDefender log and post them back here please with a new Hijackthis log.

Thanks.

Review:

I need:

Panda scan log
Bitdefender scan log
Ewido Trojan scanner log
A new Hijackthis log please.

Neal:

I have followed your instructions. What follows are scans per your instructions with the exception of the Panda Scan. The report read and displayed no intrusions which it could ID. I tryed to copy it but without success.

Ewido Report---
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 12:48:05 AM, 9/13/2005
+ Report-Checksum: 81632D0C

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup
C:\Documents and Settings\Owner\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\jar .jar-66a18b46-30fb0307.zip/Gummy.class -> Trojan.Java.Femad : Error during cleaning
C:\Documents and Settings\Owner\Local Settings\Application Data\Wildtangent\Cdacache\00\00\0F.dat/files\wtvh.dll -> Spyware.WildTangent : Error during cleaning
C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Spyware.Wheaterbug : Cleaned with backup


::Report End

Bit Defender Report---BitDefender Online Scanner



Scan report generated at: Tue, Sep 13, 2005 - 01:24:06





Scan path: A:\;C:\;D:\;







Statistics

Time
00:23:54

Files
194876

Folders
5652

Boot Sectors
2

Archives
964

Packed Files
30334




Results

Identified Viruses
7

Infected Files
15

Suspect Files
0

Warnings
0

Disinfected
0

Deleted Files
26




Engines Info

Virus Definitions
205518

Engine build
AVCORE v1.0 (build 2292) (i386) (Mar 3 2005 11:57:29)

Scan plugins
13

Archive plugins
39

Unpack plugins
4

E-mail plugins
6

System plugins
1




Scan Settings

First Action
Disinfect

Second Action
Delete

Heuristics
Yes

Enable Warnings
Yes

Scanned Extensions
exe;com;dll;ocx;scr;bin;dat;386;vxd;sys;wdm;cla;cl ass;ovl;ole;hlp;doc;dot;xls;ppt;wbk;wiz;pot;ppa;xl a;xlt;vbs;vbe;mdb;rtf;htm;hta;html;xml;xtp;php;asp ;js;shs;chm;lnk;pif;prc;url;smm;pfd;msi;ini;csc;cm d;bas;

Exclude Extensions


Scan Emails
Yes

Scan Archives
Yes

Scan Packed
Yes

Scan Files
Yes

Scan Boot
Yes




Scanned File
Status

C:\Documents and Settings\Owner\Local Settings\Temp\MiniBug.exe
Detected with: Adware.Wheaterbug.A

C:\Documents and Settings\Owner\Local Settings\Temp\MiniBug.exe
Disinfection failed

C:\Documents and Settings\Owner\Local Settings\Temp\MiniBug.exe
Deleted

C:\Program Files\Norton AntiVirus\Quarantine\26A71424.class=>(Quarantine-2)
Infected with: Java.Trojan.Exploit.Bytverify

C:\Program Files\Norton AntiVirus\Quarantine\26A71424.class=>(Quarantine-2)
Disinfection failed

C:\Program Files\Norton AntiVirus\Quarantine\26A71424.class=>(Quarantine-2)
Deleted

C:\Program Files\Norton AntiVirus\Quarantine\2BEA0B7D.class=>(Quarantine-2)
Infected with: Java.Trojan.Femad.B

C:\Program Files\Norton AntiVirus\Quarantine\2BEA0B7D.class=>(Quarantine-2)
Disinfection failed

C:\Program Files\Norton AntiVirus\Quarantine\2BEA0B7D.class=>(Quarantine-2)
Deleted

C:\Program Files\Norton AntiVirus\Quarantine\41534FD9.class=>(Quarantine-2)
Infected with: Java.Trojan.Femad.A

C:\Program Files\Norton AntiVirus\Quarantine\41534FD9.class=>(Quarantine-2)
Disinfection failed

C:\Program Files\Norton AntiVirus\Quarantine\41534FD9.class=>(Quarantine-2)
Deleted

C:\Program Files\Norton AntiVirus\Quarantine\47BD0E3B.class=>(Quarantine-2)
Infected with: Java.Trojan.Exploit.Bytverify

C:\Program Files\Norton AntiVirus\Quarantine\47BD0E3B.class=>(Quarantine-2)
Disinfection failed

C:\Program Files\Norton AntiVirus\Quarantine\47BD0E3B.class=>(Quarantine-2)
Deleted

C:\Program Files\Norton AntiVirus\Quarantine\47BD0E3B.htm=>(Quarantine-2)
Infected with: Exploit.Phel.Gen

C:\Program Files\Norton AntiVirus\Quarantine\47BD0E3B.htm=>(Quarantine-2)
Disinfection failed

C:\Program Files\Norton AntiVirus\Quarantine\47BD0E3B.htm=>(Quarantine-2)
Deleted

C:\Program Files\Norton AntiVirus\Quarantine\47C03838.class=>(Quarantine-2)
Infected with: Trojan.Java.Classloader.Dummy.A

C:\Program Files\Norton AntiVirus\Quarantine\47C03838.class=>(Quarantine-2)
Disinfection failed

C:\Program Files\Norton AntiVirus\Quarantine\47C03838.class=>(Quarantine-2)
Deleted

C:\Program Files\Norton AntiVirus\Quarantine\47C46234.class=>(Quarantine-2)
Infected with: Java.Trojan.Exploit.Bytverify

C:\Program Files\Norton AntiVirus\Quarantine\47C46234.class=>(Quarantine-2)
Disinfection failed

C:\Program Files\Norton AntiVirus\Quarantine\47C46234.class=>(Quarantine-2)
Deleted

C:\Program Files\Norton AntiVirus\Quarantine\47CA362D.htm
Infected with: Exploit.VBS.Phel.A

C:\Program Files\Norton AntiVirus\Quarantine\47CA362D.htm
Disinfection failed

C:\Program Files\Norton AntiVirus\Quarantine\47CA362D.htm
Deleted

C:\Program Files\Norton AntiVirus\Quarantine\4BF20769.class=>(Quarantine-2)
Infected with: Java.Trojan.Femad.A

C:\Program Files\Norton AntiVirus\Quarantine\4BF20769.class=>(Quarantine-2)
Disinfection failed

C:\Program Files\Norton AntiVirus\Quarantine\4BF20769.class=>(Quarantine-2)
Deleted

C:\Program Files\Norton AntiVirus\Quarantine\5DA409EF.class=>(Quarantine-2)
Infected with: Java.Trojan.Exploit.Bytverify

C:\Program Files\Norton AntiVirus\Quarantine\5DA409EF.class=>(Quarantine-2)
Disinfection failed

C:\Program Files\Norton AntiVirus\Quarantine\5DA409EF.class=>(Quarantine-2)
Deleted

C:\Program Files\Norton AntiVirus\Quarantine\68E649A7.class=>(Quarantine-2)
Infected with: Java.Trojan.Exploit.Bytverify

C:\Program Files\Norton AntiVirus\Quarantine\68E649A7.class=>(Quarantine-2)
Disinfection failed

C:\Program Files\Norton AntiVirus\Quarantine\68E649A7.class=>(Quarantine-2)
Deleted

C:\Program Files\Norton AntiVirus\Quarantine\7F6F1CF1.htm=>(Quarantine-2)
Infected with: Exploit.Phel.Gen

C:\Program Files\Norton AntiVirus\Quarantine\7F6F1CF1.htm=>(Quarantine-2)
Disinfection failed

C:\Program Files\Norton AntiVirus\Quarantine\7F6F1CF1.htm=>(Quarantine-2)
Deleted

C:\System Volume Information\_restore{6541A15A-3610-4F8E-A2A9-E4CE3D1BE520}\RP280\A0023681.EXE=>wise0008
Detected with: Adware.Wheaterbug.A

C:\System Volume Information\_restore{6541A15A-3610-4F8E-A2A9-E4CE3D1BE520}\RP280\A0023681.EXE=>wise0008
Disinfection failed

C:\System Volume Information\_restore{6541A15A-3610-4F8E-A2A9-E4CE3D1BE520}\RP280\A0023681.EXE=>wise0008
Deleted

C:\System Volume Information\_restore{6541A15A-3610-4F8E-A2A9-E4CE3D1BE520}\RP280\A0023681.EXE
Update failed

C:\System Volume Information\_restore{6541A15A-3610-4F8E-A2A9-E4CE3D1BE520}\RP336\A0031999.dll
Detected with: Adware.Wheaterbug.A

C:\System Volume Information\_restore{6541A15A-3610-4F8E-A2A9-E4CE3D1BE520}\RP336\A0031999.dll
Disinfection failed

C:\System Volume Information\_restore{6541A15A-3610-4F8E-A2A9-E4CE3D1BE520}\RP336\A0031999.dll
Deleted


HiJack This Report---
Logfile of HijackThis v1.99.1
Scan saved at 6:06:12 AM, on 9/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\keyhook.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\SPAMfighter\S***ent.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\Profiler\lwemon.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Verizon Online\bin\mpbtn.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http//cgi.verizon.net.bookmarks
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\System32\keyhook.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [Xerox WorkCentre 470cx Monitor] RUNDLL32.EXE C:\WINDOWS\system32\X470SHLL.DLL,AutoUpdatePnPValu e
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Program Files\SPAMfighter\S***ent.exe" update delay 60
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [removecpl] RemoveCpl.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Start WingMan Profiler] "C:\Program Files\Logitech\Profiler\lwemon.exe" /noui
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\WINDOWS\System32\shdocvw.dll (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/tech...a/LSSupCtl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1093533026256
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/2...l/gtdownls.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

HI,

If you have the free version of weatherBug look for it in add/remove program and remove if there, it is loaded with spyware.

Then look for this folder and delete it if there:

C;\Program files\AWS < folder

Download CCleaner from here:
http://www.majorgeeks.com/download4191.html
or here:
http://www.filehippo.com/download_ccleaner.html

Install and run it. The windows tab should be opened in the upper left of the program. Click analyze and then click run cleaner. Just use the windows tab that is up front by default.

1.Uncheck "Cookies" under "Internet Explorer".

2.If you are running Firefox: ,then click on the "Applications" tab and uncheck "Cookies" under "Firefox".

When done post a new HJT log please.

How is your computer running now?

Neal:

The two issues which I described in my initial email are visibly unchanged. I did not find weatherbug in my control panel install/remove device. However, I did find AWS in program files and following your instructions I deleted it from the folder.

Since we last talked I did run Stinger with no apparent problems Dx and CCcleaner with several MB id'd and removed.

Pursuant to your advice I am including another HJT log.....

HiJackThis Log Logfile of HijackThis v1.99.1
Scan saved at 11:55:01 AM, on 9/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Norton Internet Security\ccPxySvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\keyhook.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\SPAMfighter\S***ent.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Logitech\Profiler\lwemon.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\Verizon Online\bin\mpbtn.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http//cgi.verizon.net.bookmarks
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\System32\keyhook.exe
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\\NeroCheck.exe
O4 - HKLM\..\Run: [Xerox WorkCentre 470cx Monitor] RUNDLL32.EXE C:\WINDOWS\system32\X470SHLL.DLL,AutoUpdatePnPValu e
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SPAMfighter Agent] "C:\Program Files\SPAMfighter\S***ent.exe" update delay 60
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [removecpl] RemoveCpl.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Start WingMan Profiler] "C:\Program Files\Logitech\Profiler\lwemon.exe" /noui
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\WINDOWS\System32\shdocvw.dll (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/tech...a/LSSupCtl.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1093533026256
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/2...l/gtdownls.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPxySvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Internet Security Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Internet Security\NISUM.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

Ok let's review.

Panda was clean
Ewido got everything it found except one and BitDefender got it and others.

Your HJT log is clean

Maybe you should be looking in another direction now.
Maybe a hardware/software problem.
Wireless problem.

Let's do one more scan it is called Mwave it will take a long time to do and will not remove anything but if it finds something it will give you the file path so you can manually
go and delete it yourself.

MWave Link: Post the log it makes


Please download the free MWAV antivirus tool from here:
ftp://ftp.microworldsystems.com/download/tools/mwav.exe
Save it to the desktop and run it. Follow the prompts to scan your system for viruses. Then please post for me the log of infected files from the BOTTOM panel of the scan window.
To copy the log into this thread highlight the BOTTOM panel entires found by MWAV and then press CTRL-C to copy them. To insert it into the thread press CTRL-V.

Neal:

I did the MWAV scan and have copied/pasted in this post. It reviewed 25K objects and was very quick. Now I cannot post to this reply due to large size. Did I do something different than what you had requested?

Neal:

I did this a second time and here is what I've found:

Wed Sep 14 12:11:17 2005 => ************************************************** ********
Wed Sep 14 12:11:17 2005 => MicroWorld Anti Virus & Spyware Toolkit Utility.
Wed Sep 14 12:11:17 2005 => Copyright © 2003-2005, MicroWorld Technologies Inc.
Wed Sep 14 12:11:17 2005 => ************************************************** ********
Wed Sep 14 12:11:17 2005 => Version 7.1.4 (C:\DOCUME~1\Owner\LOCALS~1\Temp\mwavscan.com)
Wed Sep 14 12:11:17 2005 => Log File: C:\DOCUME~1\Owner\LOCALS~1\Temp\MWAV.LOG
Wed Sep 14 12:11:17 2005 => Last Scan Date and Time: 14.09.2005 00:12:39
Wed Sep 14 12:11:17 2005 => MWAV Registered: FALSE.
Wed Sep 14 12:11:17 2005 => MWAV Mode: Only Scan files.
Wed Sep 14 12:11:17 2005 => Latest Date of files inside MWAV: 09 Sep 2005 08:02:44.
Wed Sep 14 12:11:19 2005 => AV Library Loaded...
Wed Sep 14 12:11:19 2005 => MWAV doing self scanning...
Wed Sep 14 12:11:19 2005 => Scanning File C:\DOCUME~1\Owner\LOCALS~1\Temp\kavss.exe
Wed Sep 14 12:11:19 2005 => Scanning File C:\DOCUME~1\Owner\LOCALS~1\Temp\Getvlist.exe
Wed Sep 14 12:11:20 2005 => Scanning File C:\DOCUME~1\Owner\LOCALS~1\Temp\kavss.dll
Wed Sep 14 12:11:20 2005 => Scanning File C:\DOCUME~1\Owner\LOCALS~1\Temp\kavssdi.dll
Wed Sep 14 12:11:20 2005 => Scanning File C:\DOCUME~1\Owner\LOCALS~1\Temp\kavssi.dll
Wed Sep 14 12:11:20 2005 => Scanning File C:\DOCUME~1\Owner\LOCALS~1\Temp\kavvlg.dll
Wed Sep 14 12:11:20 2005 => Scanning File C:\DOCUME~1\Owner\LOCALS~1\Temp\msvlclnt.dll
Wed Sep 14 12:11:20 2005 => Scanning File C:\DOCUME~1\Owner\LOCALS~1\Temp\ipc.dll
Wed Sep 14 12:11:20 2005 => Scanning File C:\DOCUME~1\Owner\LOCALS~1\Temp\main.avi
Wed Sep 14 12:11:20 2005 => Scanning File C:\DOCUME~1\Owner\LOCALS~1\Temp\virus.avi
Wed Sep 14 12:11:20 2005 => MWAV files are clean.
Wed Sep 14 12:11:24 2005 => Virus Database Date: 2005/09/09
Wed Sep 14 12:11:24 2005 => Virus Database Count: 148428