I am running Windows 2000 and a few days ago a new program showed up on my machine. It is a "desktop search application" and when you try and use it, the browser is titled "search assistant"

I have run adaware and spybot as well as cwshredder (That was before I found this forum, sorry). Adaware and spybot both removed a ton of spyware, but this program is hanging around. CWShredder did not find anything.

Here is a copy of my hijack this log.

Logfile of HijackThis v1.98.2
Scan saved at 12:34:45 PM, on 9/16/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp3\winampa.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINNT\System32\qttask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Secway\SimpLite-AIM 2.0\SimpLite-AIM.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINNT\system32\wuauclt.exe
C:\PROGRA~1\MICROS~2\Office\OUTLOOK.EXE
C:\Program Files\Common Files\System\MAPI\1033\nt\MAPISP32.EXE
C:\Access97\Office\MSACCESS.EXE
C:\Program Files\Progress\bin\prowin32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\aanglin\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/ymsgr/...ch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/ymsgr/.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mmrd/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://rd.yahoo.com/customize/ymsgr/...//my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/ymsgr/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/ymsgr/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/ymsgr/.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/ymsgr/.../www.yahoo.com
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\Program Files\TV Media\TvmBho.dll (file missing)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\winnt\downloaded program files\googletoolbar1.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\winnt\downloaded program files\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [QuickTime Task] C:\WINNT\System32\qttask.exe
O4 - HKLM\..\Run: [wdskctl] C:\WINNT\wdskctl.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Simp] C:\Program Files\Secway\SimpLite-AIM 2.0\SimpLite-AIM.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\winnt\downloaded program files\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\winnt\downloaded program files\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\winnt\downloaded program files\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\winnt\downloaded program files\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\winnt\downloaded program files\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: ZDelete Auto-Cleaner - {EB7F329E-F14E-48ae-AB69-4E28C492D382} - C:\PROGRA~1\LSOFTT~1\ZDelete\ZDelete.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://cs5.chat.sc5.yahoo.com/c381/chat.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/game...ts/y/ts0_x.cab
O16 - DPF: {020f6116-407b-11d3-a3bb-00c04fa32518} -
O16 - DPF: {07070BFD-C501-4899-934D-0B96A9F70795} (Siebel Option Pack for IE 7.5.3) - http://zbnalpws001.na.webmd.net/call...OptionPack.cab
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.104/31657929cd34a58...tzip/RdxIE.cab
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.google.com/data/en/de.../GoogleNav.cab
O16 - DPF: {9F77A997-F0F3-11D1-9195-00C04FC990DC} (JavaBeansBridge Object) -
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} - http://www.wildtangent.com/install/w...ars/wtinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = mmrd.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{1E492A5C-4ED6-4038-966E-047847B72B32}: Domain = mmrd.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{1E492A5C-4ED6-4038-966E-047847B72B32}: NameServer = 172.25.10.100
O17 - HKLM\System\CCS\Services\Tcpip\..\{41480291-BA61-495A-BDDB-AB846AB62897}: Domain = mmrd.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{41480291-BA61-495A-BDDB-AB846AB62897}: NameServer = 172.25.10.100,172.25.10.12
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = mmrd.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = mmrd.com

Any help would be GREATLY appreciated. At the same time that this new little program showed up on my machine, my sound card stopped working. Each time my machine boots up it tells me that it has found new hardware, but I have no idea what drivers to install. Oh well. One thing at a time..

Thanks in advance for any guidance.

-Aya

Hello,
Close all browser windows, restart Hijack This and put a checkmark next to the following entries:

R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\Program Files\TV Media\TvmBho.dll (file missing)
O4 - HKLM\..\Run: [wdskctl] C:\WINNT\wdskctl.exe
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.104/31657929cd34a5...etzip/RdxIE.cab
O16 - DPF: {FA13A9FA-CA9B-11D2-9780-00104B242EA3} - http://www.wildtangent.com/install/...tars/wtinst.cab

Click Fix Checked

Then boot into Safe Mode and ensure that you are showing Hidden Files and Folders.

Delete the following files and folders:
C:\Program Files\TV Media
C:\WINNT\wdskctl.exe

Reboot and post a fresh log

Thank you thank you thank you! I was at a loss on how to handle that problem. Following your suggestions got rid of the program. Now I just need to figure out how to get my sound card working again. Thanks so much for you quick response!

Heres a copy of my latest HijackThis.log

Logfile of HijackThis v1.98.2
Scan saved at 1:10:27 PM, on 9/23/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Winamp3\winampa.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\WINNT\System32\qttask.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\aanglin\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/ymsgr/...ch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/ymsgr/.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mmrd/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://rd.yahoo.com/customize/ymsgr/...//my.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/ymsgr/.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/ymsgr/...ch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/ymsgr/.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/ymsgr/.../www.yahoo.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\winnt\downloaded program files\googletoolbar1.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\winnt\downloaded program files\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [QuickTime Task] C:\WINNT\System32\qttask.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Simp] C:\Program Files\Secway\SimpLite-AIM 2.0\SimpLite-AIM.exe
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\winnt\downloaded program files\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\winnt\downloaded program files\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\winnt\downloaded program files\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\winnt\downloaded program files\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\winnt\downloaded program files\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: ZDelete Auto-Cleaner - {EB7F329E-F14E-48ae-AB69-4E28C492D382} - C:\PROGRA~1\LSOFTT~1\ZDelete\ZDelete.exe (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://cs5.chat.sc5.yahoo.com/c381/chat.cab
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/game...ts/y/ts0_x.cab
O16 - DPF: {020f6116-407b-11d3-a3bb-00c04fa32518} -
O16 - DPF: {07070BFD-C501-4899-934D-0B96A9F70795} (Siebel Option Pack for IE 7.5.3) - http://zbnalpws001.na.webmd.net/call...OptionPack.cab
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.google.com/data/en/de.../GoogleNav.cab
O16 - DPF: {9F77A997-F0F3-11D1-9195-00C04FC990DC} (JavaBeansBridge Object) -
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = mmrd.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{1E492A5C-4ED6-4038-966E-047847B72B32}: Domain = mmrd.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{1E492A5C-4ED6-4038-966E-047847B72B32}: NameServer = 172.25.10.100
O17 - HKLM\System\CCS\Services\Tcpip\..\{41480291-BA61-495A-BDDB-AB846AB62897}: Domain = mmrd.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{41480291-BA61-495A-BDDB-AB846AB62897}: NameServer = 172.25.10.100,172.25.10.12
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = mmrd.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = mmrd.com

Thats clean, how are things running?

The computer seems to be running just fine minus the sound card problem.

Do you know what make and model your sound card is?

Have a read of this info to Prevent Spyware and the likes Returning:

Preventing it returning

After your problem has been resolved on the forum, it is an absoulute MUST to do the following steps to prevent the problem returning. Click on the link to get access to the software or webpage that I'm referring to.

1. Visit Windows Update
Pay a visit to Windows Update and scan for and download ALL Critical Updates and Service Packs. New updates are usually released monthly so check back to Windows Update every month.

2. Download Antivirus Software-
If you haven't already got Antivirus software, you should download and install AVG Antivirus. It is freeware and is updated nearly every 2 days (sometimes more frequently if there are a lot of new viruses) and in my opinion, is better than some Antivirus software such as Norton. Antivirus software will prevent viruses infecting your system and it is important that you update it every two days or every week at the most.

3. Download a Firewall-
If you haven't already got a firewall, it is Very important that you download one. Firewalls will prevent unauthorised access to your computer and stop data leaking out of your computer. You may think that it won't happen to you, but Hackers don't care who you are, what you do, where you live or what you had for tea last Sunday on your holiday in the Lake District, they want your data. Firewalls will keep these sneaks out and one of the best is Sygate Personal Firewall, which happens to be freeware.

4. Spyware Scanners-
It is important that as well as having real time spyware protection, you have a spyware scanning application. If you have not already been told to download one earlier in this thread, it is a good idea to download Spybot Search And Destroy and Ad-aware. They are both spyware scanners and will search for a remove spyware. It is recommended that you have both, because one will pick up entries that the other misses. It is even a good idea to download these if you have other programs such as ASE, Spysweeper, Pest Patrol, etc, because one spyware scanner will not pick up everything. Please remember to update your spyware scanners weekly/fortnightly.

5. Prevent Spyware slipping through Internet Explorer-
Quite a lot of spyware slips through Internet Explorer if your settings are not tight enough. Spyware Blaster will help you prevent spyware slipping through and installing tracking cookies. Simply run it via Start> Programs> Spyware Blaster and click Enable All Protection and it will protect you. It doesn't even have to be open! Remember to update weekly/fortnightly.

6. Constant Spyware Protection-
It is important to have constant spyware protection. Spyware Guard works like an antivirus program but detects Spyware instead. It will constantly protect your system. Check for updates monthly.

All Of these steps are very important and it is HIGHLY recommended that you download all of the programs mentioned for your own safety. Remember to Update everything (including Windows using Windows Update)! It is also a good idea to perform weekly/fortnightly scans with Spybot S&D, Ad-aware and your antivirus software.

And last of all, please remember, that common sense is your greatest tool. Without it, spyware and other related Malware would rule!

I do not know the make and model of my soundcard. I wish I did, bc then I could just reinstall the driver. I will search around to see if I can find out how to determine that.

Thanks again for all of your help.

-Aya

Download Everest from here and see if that is able to determine it. It might even give a link to the Drivers website.