The dreaded blue searchbar

  1. #1
    m223453 is offline Newbie

    The dreaded blue searchbar

    I am currently the owner of an unwanted blue tool/searchbar whenever I open IE. Can't rid the PC of it even with Adaware, spybot. So here is a log I made earlier, if some kind person can peruse it I would be very grateful.

    Logfile of HijackThis v1.99.1
    Scan saved at 16:29:53, on 01/09/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC\CPUIDLE\srvany.exe
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC\CPUIDLE\cpuidle.ex e
    C:\WINDOWS\System32\GEARSEC.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\Tablet.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
    C:\WINDOWS\system32\svchost.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\Messenger Plus! 3\MsgPlus.exe
    C:\Program Files\Labtec\Labtec Mouse Software\2.0\MOUSE32A.EXE
    C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\DATACA~1\FLashKsk.exe
    C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
    C:\Program Files\LG PC Suite\LG PC Sync\LGSyncManager.exe
    C:\Program Files\Trend Micro\Tmas\Tmas.exe
    C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    c:\progra~1\intern~1\iexplore.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\Craig\Desktop\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://zdicwgqmdmlaogallhfzks.biz/oClHELUfWRPhEXWR6dDaEnY5XvS3LnQ8YhLBV_pXRiZWzWWiQM rFqJkvFW91C_8p.html
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: zyxdotrcytbhemfcwjlb - {99ccfe22-9dc6-4759-99f3-90fad22fbc2a} - C:\DOCUME~1\Craig\APPLIC~1\vcklriqtr.dll (file missing)
    O2 - BHO: (no name) - {A398B486-60F8-2170-B2CF-3A25A42F913E} - C:\DOCUME~1\Craig\APPLIC~1\SoftAmok\Mathfor.exe (file missing)
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [Windows AdTools] C:\Program Files\Windows AdTools\WinAdTools.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\Messenger Plus! 3\MsgPlus.exe"
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [m.exe] C:\documents and settings\craig\local settings\temp\m.exe
    O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Labtec\Labtec Mouse Software\2.0\MOUSE32A.EXE
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [GPBgR.exe] C:\documents and settings\craig\local settings\temp\GPBgR.exe
    O4 - HKLM\..\Run: [DataCaching] C:\PROGRA~1\DATACA~1\FLashKsk.exe
    O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [cpds] C:\WINDOWS\cpds.exe
    O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser MOUSE\mouse32a.exe
    O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
    O4 - HKLM\..\Run: [scrbmk] "C:\WINDOWS\scrbmk.exe"
    O4 - HKLM\..\Run: [RegsAcidGrimBash] C:\Documents and Settings\All Users\Application Data\pollbarbregsacid\default bleh.exe
    O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\pcsync2.exe
    O4 - HKCU\..\Run: [Partvga] C:\DOCUME~1\Craig\APPLIC~1\BROWSE~1\Film first dupe.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: BlueSoleil.lnk = ?
    O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
    O4 - Global Startup: LG SyncManager.lnk = ?
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Microsoft Office.lnk = D:\New Folder\Office\OSA9.EXE
    O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
    O4 - Global Startup: Windows Update.hta
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
    O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - https://mysupport.nai.com/amiuptodate/bin/1,0,0,7/McUpdatePortal.cab
    O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensavers.com/dm/installers/si/1/sinstaller.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - https://cs7b.instantservice.com/jars/customerxsigned42.cab
    O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
    O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildAppNonUS.cab
    O20 - AppInit_DLLs: MsgPlusLoader.dll
    O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    O23 - Service: cpuidle - Unknown owner - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\CPUIDLE\srvany.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSEC.EXE
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)
    O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe
    O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe


  2. #2
    Neal is offline Dedicated Member
    Hi and welcome,

    I'm over here from another forum to help out some.

    You have a lot going on within your computer.

    I see you have been useing MessengerPlus 3 and because of that you have a LOP infection, so let's tackle that first.

    Go into add/remove program and remove:(IF FOUND)

    MessengerPlus 3

    If it was removed reboot your computer and do these scans please as you have a worm or two prowling around your computer also.


    Lets see what some virus scans can uncover and we will go from there.

    Get the stinger here:
    http://vil.nai.com/vil/stinger/

    Download it to another computer if need be, and bring it to the affected computer on floppy disk.

    It will kill the top 53 virus files if any are found there

    then,

    Internet Explorer required
    Run these two online virus scanners (Panda Activescan) following these instructions below:
    http://www.pandasoftware.com/product..._principal.htm


    Internet Explorer required
    Also this excellent(BitDefender) scanner:http://www.bitdefender.com/scan8/ie.html

    If you have Firefox BitDefender will not work on Firefox, either switch to IE or go to the link below to do HouseCall online scanner:

    Internet Explorer required
    http://housecall-beta.trendmicro.com/en/start_corp.asp


    http://fr.trendmicro-europe.com/cons...all_launch.php
    (Java runtime enviroment needed) housecall for FireFox

    These scans will take more than an hour to complete, so make sure you have time to let them run thru. Save the Panda scan log and the BitDefender log and post them back here please with a new Hijackthis log.

    Thanks.

  3. #3
    m223453 is offline Newbie
    Hello Neal

    Thanks a lot for the advice, just got in from a 14hr shift, so I will have a go at this lot 2morrow. I haven't got access to another computer online, so is it ok to download to this computer? I already have Trend micro internet security, so wiil use their housecall.
    Once again, many thanks.

    Craig

  4. #4
    m223453 is offline Newbie
    Neal

    Hello again. I have done as you asked, and here's the results.

    Logfile of HijackThis v1.99.1
    Scan saved at 15:16:27, on 03/09/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC\CPUIDLE\srvany.exe
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC\CPUIDLE\cpuidle.ex e
    C:\WINDOWS\System32\GEARSEC.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\Tablet.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
    C:\WINDOWS\system32\svchost.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\Labtec\Labtec Mouse Software\2.0\MOUSE32A.EXE
    C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\DATACA~1\FLashKsk.exe
    C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
    C:\Program Files\LG PC Suite\LG PC Sync\LGSyncManager.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Trend Micro\Tmas\Tmas.exe
    C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Craig\Desktop\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.fmkypsnaxsjnlqfrxcwatermw...oHBwbhB5N.html
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: zyxdotrcytbhemfcwjlb - {99ccfe22-9dc6-4759-99f3-90fad22fbc2a} - C:\DOCUME~1\Craig\APPLIC~1\vcklriqtr.dll (file missing)
    O2 - BHO: (no name) - {A398B486-60F8-2170-B2CF-3A25A42F913E} - C:\DOCUME~1\Craig\APPLIC~1\SoftAmok\Mathfor.exe (file missing)
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [Windows AdTools] C:\Program Files\Windows AdTools\WinAdTools.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [m.exe] C:\documents and settings\craig\local settings\temp\m.exe
    O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Labtec\Labtec Mouse Software\2.0\MOUSE32A.EXE
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [GPBgR.exe] C:\documents and settings\craig\local settings\temp\GPBgR.exe
    O4 - HKLM\..\Run: [DataCaching] C:\PROGRA~1\DATACA~1\FLashKsk.exe
    O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [cpds] C:\WINDOWS\cpds.exe
    O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser MOUSE\mouse32a.exe
    O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
    O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\pcsync2.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: BlueSoleil.lnk = ?
    O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
    O4 - Global Startup: LG SyncManager.lnk = ?
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Microsoft Office.lnk = D:\New Folder\Office\OSA9.EXE
    O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
    O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
    O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - https://mysupport.nai.com/amiuptodat...datePortal.cab
    O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensavers.com/dm/instal...sinstaller.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab
    O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - https://cs7b.instantservice.com/jars...rxsigned42.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/actives...ree/asinst.cab
    O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole...rcadeRdxIE.cab
    O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildAppNonUS.cab
    O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    O23 - Service: cpuidle - Unknown owner - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\CPUIDLE\srvany.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSEC.EXE
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)
    O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe
    O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe


    Incident Status Location

    Virus:Trj/Downloader.ENA Disinfected Operating system
    Adware:adware/statblaster No disinfected C:\WINDOWS\DOWNLOADED PROGRAM FILES\WildApp.inf
    Adware:adware/topspyware No disinfected C:\PROGRAM FILES\WINDOWS MEDIA PLAYER\wmplayer.exe.tmp
    Adware:adware/navhelper No disinfected C:\WINDOWS\nxstinst.exe
    Spyware:spyware/searchcentrix No disinfected Windows Registry
    Adware:Adware/WUpd No disinfected C:\Program Files\Windows AdTools\WinAdTools.txt
    Adware:Adware/WUpd No disinfected C:\Program Files\Windows AdTools\WinRatchet.txt
    Adware:Adware/WUpd No disinfected C:\Program Files\Windows AdTools\WinWrench.dll
    Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-515967899-1547161642-839522115-1003\Dc17.exe
    Adware:Adware/Lop No disinfected C:\RECYCLER\S-1-5-21-515967899-1547161642-839522115-1003\Dc18.exe
    Virus:Trj/Downloader.CUP Disinfected C:\RECYCLER\S-1-5-21-515967899-1547161642-839522115-1003\Dc21.tmp
    Virus:Trj/Downloader.CUP Disinfected C:\RECYCLER\S-1-5-21-515967899-1547161642-839522115-1003\Dc22.tmp
    Virus:Trj/Downloader.CUP Disinfected C:\RECYCLER\S-1-5-21-515967899-1547161642-839522115-1003\Dc23.tmp
    Virus:Trj/Downloader.CUP Disinfected C:\RECYCLER\S-1-5-21-515967899-1547161642-839522115-1003\Dc24.tmp
    Virus:Trj/Downloader.CUP Disinfected C:\RECYCLER\S-1-5-21-515967899-1547161642-839522115-1003\Dc25.tmp
    Virus:Trj/Downloader.CUP Disinfected C:\RECYCLER\S-1-5-21-515967899-1547161642-839522115-1003\Dc26.tmp
    Adware:Adware/WUpd No disinfected C:\WINDOWS\Downloaded Program Files\BridgeX.inf
    Adware:Adware Program No disinfected C:\WINDOWS\Downloaded Program Files\WildApp.inf
    Adware:Adware/NavHelper No disinfected C:\WINDOWS\nxstinst.exe
    Adware:Adware/NavHelper No disinfected C:\WINDOWS\remover.dll
    I will have to put BitDefender Scan results on another reply.

    Is MSN messenger7 a threat to the system, as my daughter always uses it.

    Craig

  5. #5
    m223453 is offline Newbie
    Neal

    The BitDefender report

    C:\Program Files\Windows AdTools\WinWrench.dll


    Detected with: Adware.Winad.A

    C:\Program Files\Windows AdTools\WinWrench.dll


    Disinfection failed

    C:\Program Files\Windows AdTools\WinWrench.dll


    Deleted

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP240\A0275293.exe


    Infected with: Trojan.Downloader.Swizzor.DF

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP240\A0275293.exe


    Disinfection failed

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP240\A0275293.exe


    Deleted

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP243\A0278915.exe


    Suspected of: BehavesLike:Trojan.Downloader

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP243\A0278915.exe


    Disinfection failed

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP243\A0278915.exe


    Deleted

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP247\A0281485.exe


    Infected with: Trojan.Downloader.Swizzor.DF

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP247\A0281485.exe


    Disinfection failed

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP247\A0281485.exe


    Deleted

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP247\A0281487.exe


    Infected with: Trojan.Downloader.Swizzor.DH

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP247\A0281487.exe


    Disinfection failed

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP247\A0281487.exe


    Deleted

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP247\A0281537.exe


    Infected with: Trojan.Lopad.C

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP247\A0281537.exe


    Disinfection failed

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP247\A0281537.exe


    Deleted

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP247\A0281597.exe


    Suspected of: BehavesLike:Trojan.Downloader

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP247\A0281597.exe


    Disinfection failed

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP247\A0281597.exe


    Deleted

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP247\A0281606.dll


    Detected with: Adware.Winad.A

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP247\A0281606.dll


    Disinfection failed

    C:\System Volume Information\_restore{9686B02B-9FA6-4431-B1CB-C6AC7F37E6A2}\RP247\A0281606.d

    Thanks again

  6. #6
    Neal is offline Dedicated Member
    Hey there,

    If Messenger7 is from Microsoft it should be fine.

    Make sure you can see hidden files.
    In Windows XP
    Click Start.
    Open My Computer.
    Select the Tools menu and click Folder Options.
    Select the View Tab.
    Under the Hidden files and folders heading select Show hidden files and folders.
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.
    Click OK.
    After you're cleaned, please "rehide" them again.

    Download CCleaner from here:
    http://www.majorgeeks.com/download4191.html
    or here:
    http://www.filehippo.com/download_ccleaner.html

    Please don't run the tool yet
    Install it. The windows tab should be opened in the upper left of the program. Click analyze and then click run cleaner. Just use the windows tab that is up front by default.

    1.Uncheck "Cookies" under "Internet Explorer".

    2.If you are running Firefox: ,then click on the "Applications" tab and uncheck "Cookies" under "Firefox".


    Now reboot into safe mode by tapping your F8 key upon restart and safe mode screen appears, select safe mode and press enter.

    Now run the CCleaner tool useing only the windows tab please.

    While still in safe mode go after all the NO DISINFECTS in the Panda scan log you can find and delete them, CCleaner should get rid of some of them for you. If you can't find one just skip it and move on to the next one please.

    Examples: C:\WINDOWS\DOWNLOADED PROGRAM FILES\WildApp.inf < delete this file

    C:\WINDOWS\nxstinst.exe < file

    C:\Program Files\Windows AdTools < folder

    Reboot normal mode and post a new HJT log please.

  7. #7
    m223453 is offline Newbie
    Hi Neal

    Thanks for getting back. Used Ccleaner, but after analyze, when I clicked on Run Cleaner, it crashed the PC. This happened 3x. Anyhow did all the other things but only managed to delete about 4 things off the panda log. Couldn't find the rest, or the long recycler one from lop started deleting but then stopped, saying that it is being used by another program. ( i unchecked the read only box as well) Here's the hjt log

    Logfile of HijackThis v1.99.1
    Scan saved at 02:11:29, on 04/09/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC\CPUIDLE\srvany.exe
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC\CPUIDLE\cpuidle.ex e
    C:\WINDOWS\System32\GEARSEC.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\Tablet.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
    C:\WINDOWS\system32\svchost.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\Labtec\Labtec Mouse Software\2.0\MOUSE32A.EXE
    C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\DATACA~1\FLashKsk.exe
    C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
    C:\Program Files\LG PC Suite\LG PC Sync\LGSyncManager.exe
    C:\Program Files\Trend Micro\Tmas\Tmas.exe
    C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\TSC.EXE
    C:\Documents and Settings\Craig\Desktop\hijackthis.exe
    C:\Program Files\Common Files\Real\Update_OB\realevent.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.fmkypsnaxsjnlqfrxcwatermw...oHBwbhB5N.html
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: zyxdotrcytbhemfcwjlb - {99ccfe22-9dc6-4759-99f3-90fad22fbc2a} - C:\DOCUME~1\Craig\APPLIC~1\vcklriqtr.dll (file missing)
    O2 - BHO: (no name) - {A398B486-60F8-2170-B2CF-3A25A42F913E} - C:\DOCUME~1\Craig\APPLIC~1\SoftAmok\Mathfor.exe (file missing)
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [Windows AdTools] C:\Program Files\Windows AdTools\WinAdTools.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [m.exe] C:\documents and settings\craig\local settings\temp\m.exe
    O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Labtec\Labtec Mouse Software\2.0\MOUSE32A.EXE
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [GPBgR.exe] C:\documents and settings\craig\local settings\temp\GPBgR.exe
    O4 - HKLM\..\Run: [DataCaching] C:\PROGRA~1\DATACA~1\FLashKsk.exe
    O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [cpds] C:\WINDOWS\cpds.exe
    O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser MOUSE\mouse32a.exe
    O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
    O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\pcsync2.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: BlueSoleil.lnk = ?
    O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
    O4 - Global Startup: LG SyncManager.lnk = ?
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Microsoft Office.lnk = D:\New Folder\Office\OSA9.EXE
    O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
    O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
    O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - https://mysupport.nai.com/amiuptodat...datePortal.cab
    O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensavers.com/dm/instal...sinstaller.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab
    O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - https://cs7b.instantservice.com/jars...rxsigned42.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/actives...ree/asinst.cab
    O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole...rcadeRdxIE.cab
    O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildAppNonUS.cab
    O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    O23 - Service: cpuidle - Unknown owner - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\CPUIDLE\srvany.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSEC.EXE
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)
    O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe
    O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

    Really appreciate yr effort.

    Craig

  8. #8
    Neal is offline Dedicated Member
    Okey dokey,

    Let's kill LOP right now.


    Run both of these uninstallers

    Download both these uninstallers...and run them


    http://lop.com/new_uninstall.exe

    http://lop.com/toolbar_uninstall.exe

    Save to your desktop and then run them.

    Reboot into safe mode and try CCleaner again. Thanks

  9. #9
    m223453 is offline Newbie
    Hello Neal

    I ran those two uninstallers, thanks, but Ccleaner still wont run in safe mode. It keeps crashing the computer. Anyhow, here is the latest HJT log.

    Logfile of HijackThis v1.99.1
    Scan saved at 11:18:06, on 06/09/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC\CPUIDLE\srvany.exe
    C:\WINDOWS\SYSTEM32\DRIVERS\ETC\CPUIDLE\cpuidle.ex e
    C:\WINDOWS\System32\GEARSEC.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\Tablet.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
    C:\WINDOWS\system32\svchost.exe
    C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Logitech\iTouch\iTouch.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\Labtec\Labtec Mouse Software\2.0\MOUSE32A.EXE
    C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\PROGRA~1\DATACA~1\FLashKsk.exe
    C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exe
    C:\Program Files\LG PC Suite\LG PC Sync\LGSyncManager.exe
    C:\Program Files\Trend Micro\Tmas\Tmas.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\Craig\Desktop\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: zyxdotrcytbhemfcwjlb - {99ccfe22-9dc6-4759-99f3-90fad22fbc2a} - C:\DOCUME~1\Craig\APPLIC~1\vcklriqtr.dll (file missing)
    O2 - BHO: (no name) - {A398B486-60F8-2170-B2CF-3A25A42F913E} - C:\DOCUME~1\Craig\APPLIC~1\SoftAmok\Mathfor.exe (file missing)
    O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [m.exe] C:\documents and settings\craig\local settings\temp\m.exe
    O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Labtec\Labtec Mouse Software\2.0\MOUSE32A.EXE
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
    O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [GPBgR.exe] C:\documents and settings\craig\local settings\temp\GPBgR.exe
    O4 - HKLM\..\Run: [DataCaching] C:\PROGRA~1\DATACA~1\FLashKsk.exe
    O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [cpds] C:\WINDOWS\cpds.exe
    O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Browser MOUSE\mouse32a.exe
    O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
    O4 - HKCU\..\Run: [PcSync] C:\Program Files\Nokia\Nokia PC Suite 6\pcsync2.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: BlueSoleil.lnk = ?
    O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
    O4 - Global Startup: LG SyncManager.lnk = ?
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Microsoft Office.lnk = D:\New Folder\Office\OSA9.EXE
    O4 - Global Startup: Trend Micro Anti-Spyware.lnk = C:\Program Files\Trend Micro\Tmas\Tmas.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
    O16 - DPF: {0C568603-D79D-11D2-87A7-00C04FF158BB} (BrowseFolderPopup Class) - http://download.mcafee.com/molbin/Shared/MGBrwFld.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.com/scan8/oscan8.cab
    O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - https://mysupport.nai.com/amiuptodat...datePortal.cab
    O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensavers.com/dm/instal...sinstaller.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab
    O16 - DPF: {8E28B3A9-FE83-45D1-B657-D5426B81A121} (CustomerCtrl Class) - https://cs7b.instantservice.com/jars...rxsigned42.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/actives...ree/asinst.cab
    O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole...rcadeRdxIE.cab
    O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildAppNonUS.cab
    O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    O23 - Service: cpuidle - Unknown owner - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\CPUIDLE\srvany.exe
    O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSEC.EXE
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Unknown owner - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (file missing)
    O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
    O23 - Service: TabletService - Wacom Technology, Corp. - C:\WINDOWS\System32\Tablet.exe
    O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
    O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
    O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

    Thank you for your patience and time.

    Craig

  10. #10
    Neal is offline Dedicated Member
    Save 20% on AVG Internet Security 2012 Suite!
    Hi again,

    Please download, install, update and scan your system with the free version of Ewido trojan scanner: www.ewido.net/en/download/

    1. When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".

    2. When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.

    3. From the main ewido screen, click on UPDATE in the left menu, then click the Start update button.

    4. After the update finishes (the status bar at the bottom will display "Update successful"), click on the Scanner button in the left menu, then click on the Start button. This scan can take quite a while to run.


    5. If ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.


    6. When the scan finishes, click on "Save Report". This will create a text file. Please then paste the contents of the text file to this thread, along with a new HijackThis log.


    Make sure you are set to normal startup. Click Start -> Run -> Type Msconfig -> Press Enter -> make sure Startup is set to Normal.


    Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.

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