Lost use of my cd and dvd

  1. #1
    RacerXtc is offline Newbie

    Lost use of my cd and dvd

    My external dvd drive and my laptop cd is not recognized ,i get this error
    Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

    says this for both devices
    also if i run regedit a black box pops up ,and says regedit.com and closes??
    here is my hijack file

    Logfile of HijackThis v1.99.1
    Scan saved at 2:40:51 AM, on 8/15/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\UAService7.exe
    C:\Program Files\Venturi2\Client\ventc.exe
    C:\WINDOWS\system32\WFXSVC.EXE
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\system32\wfxsnt40.exe
    C:\PROGRA~1\WinFax\WFXSWTCH.exe
    C:\Program Files\Venturi2\Configurator\ventcfg.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\system32\hphmon05.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd.exe
    C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Apoint2K\Apoint.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
    C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
    C:\Program Files\Apoint2K\Apntex.exe
    C:\Program Files\Error Nuker\bin\ErrorNuker.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Belkin Corporation\Belkin Wireless Network Monitor Utility and Driver\RtlWake.exe
    C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\DOCUMENTS AND SETTINGS\STEVE YOUNG\MY DOCUMENTS\My Downloads\s-t-i-n-g-e-r.exe
    C:\DOCUMENTS AND SETTINGS\STEVE YOUNG\MY DOCUMENTS\My Downloads\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchmiracle.com/sp.php
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmiracle.com/sp.php
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - Default URLSearchHook is missing
    O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe
    O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\WinFax\WFXSWTCH.exe
    O4 - HKLM\..\Run: [Venturi Configurator] C:\Program Files\Venturi2\Configurator\ventcfg.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
    O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
    O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [KAVPersonal50] C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kav.exe /minimize
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
    O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
    O4 - HKLM\..\Run: [Error Nuker] C:\Program Files\Error Nuker\bin\ErrorNuker.exe autostart
    O4 - HKCU\..\Run: [STYLEXP] C:\Program Files\TGTSoft\StyleXP\StyleXP.exe -Hide
    O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"
    O4 - HKCU\..\Run: [BackupNotify] C:\Program Files\HP\Digital Imaging\bin\backupnotify.exe
    O4 - Startup: VZAccess Manager.lnk = C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
    O4 - Global Startup: Controller.LNK = C:\Program Files\WinFax\WFXCTL32.EXE
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: Kaspersky Anti-Hacker.lnk = ?
    O4 - Global Startup: RtlWake.lnk = ?
    O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{96ACAFBF-F039-4A64-813C-A89D3B055F9C}: NameServer = 66.174.6.7 66.174.3.7
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal\kavsvc.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe
    O23 - Service: Venturi2 Client (Venturi2) - Venturi Wireless - C:\Program Files\Venturi2\Client\ventc.exe
    O23 - Service: WinFax PRO (wfxsvc) - Symantec Corporation - C:\WINDOWS\system32\WFXSVC.EXE


  2. #2
    HJThis is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Hello,RacerXtc & Welcome

    Please run this online scan for me give us any feedback
    as to what if anything could not be cleaned

    http://www.ewido.net/en/onlinescan/

    Then come back here with feedback & a new logfile.

    HGD

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