I can't seem to rid my PC of pop-ups.The same critical objects Ad-Aware finds and fixes, reappear within a few minutes. I run Ad-Aware daily and it identifies the exact same critical objects/ I ran Spybot this AM and it found and fixed shopathomeselect.com. I ran it again a few minutes ago and shopathomeselect.com was found again. I often get pop-ups at desktop. Can you help?

Calamus



Logfile of HijackThis v1.99.1
Scan saved at 5:08:33 PM, on 8/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\d?dplay.exe
C:\Program Files\rdso\eetu.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\BearShare\BearShare.exe
C:\Program Files\MSN\MSNCoreFiles\msn.exe
C:\Documents and Settings\Ken\My Documents\My Downloads\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://msn.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,AutoConfigURL = msn.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: AIMSite Class - {D70E6A20-7060-4829-B3D7-B6624A1DE7C6} - C:\Program Files\AIM Toolbar\aimhelper.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [startkey] C:\WINDOWS\system32\default
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Fnjoscdq] C:\WINDOWS\system32\d?dplay.exe
O4 - HKCU\..\Run: [startkey] C:\WINDOWS\system32\default
O4 - HKCU\..\Run: [Aida] C:\Program Files\rdso\eetu.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

Hello,Calamus & Welcome

There should be an entry in the Control Panel's Add/Remove Programs entry for 'ShopAtHomeSelect Agent'. Use it to remove the software then restart the computer.

You can delete the damaged '{30402FF4-3E71-4A1C-9B4B-1CD3486A9FB2}' entry inside the 'Downloaded Program Files' folder, the 'SAHUninstall.exe' file in the 'Windows' folder and 'SahAgent.log' in the root of the C: drive to clean up if you like.

If the entry for ShopAtHomeSelect remains in your Add/Remove Programs even though the software is uninstalled, you can get rid of it by opening the registry (Start->Run->regedit) and deleting the key 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Cur rentVersion\Uninstall\ShopAtHomeSelect Agent'.

NOTE: While your at it Uninstall/Remove from Add/Remove Programs
this item as well
BearShare

Then do this for us


We ask that you please have a look at these 2 links here first.

http://www.d-a-l.com/help/showthread.php?t=15083

http://www.d-a-l.com/help/showthread.php?t=605

then once that is done we here will be more then happy to
help with your HijackThis logfile.

HGD

Shadow,
None of the ShopAtHomeSelect files/entries could be found on my PC. Not in the Add/Remove and even when I did a Windows Search for each of the entires you mentioned. Is it safe to assume that Spybot found and deleted them on the second try?

I did delete BearShare per your instructions.

However, I still have a persistent problem with pop-ups. I have DSL Modem and use MSN for IP and Browser. I never use IE. The pop-up blocker in MSN and IE are both set at the highest filter setting however about 50% of the time I open IE, I find the pop-up blocker has been turned off. I turn it back on, close IE and bet on with my business.

I run Spybot daily and and get the welcomed "Congrats" message. I run Ad-Aware several times a day, fix the problems which are always spyware cookies in the IE Cache, but the same ones return within a matter of minutes sometimes.

On occasion, I get pop-ups at desktop. ad.yieldmanager.com, mediafastclick.net, oinadserve.com,casalmedia.com are but a few, partypoker.com is another.

Any suggestions? Or is time to reformat the hard drive?

Thanks,
Calamus

Hi,Calamus

Sorry for the late reply on this here please
run me a new scan lit's see if we can kill this thing.

HGD

After reading thread #15083, I checked my privacy settings and found the slide bar set on "low" so I it moved it to "medium high" setting. I also checked the "block 3rd party cookies" box and started blocking those cookie producing sites that Ad-Aware would identify. That has greatly reduced the number of critical objects being found by Ad-Aware, and the ones AA does find are new/different than the ones that would always reappear before. Hopefully, that means I am making some headway. Still very puzzling to me is how my IE Pop-up Blocker keeps getting turned off. After powering up the last two mornings, before running Ad-Aware and Spybot, I went to Internet Options and found Pop-up Blocker turned off.

Unfortunately for me, being on the lower end of the technological food chain, I don't always understand all I know about these wonderful machines.

Any suggestions?

Thanks,
Calamus