Hi,Olga

Ok here is what i want you to do next for me please

Download the Killbox.
Unzip it to the desktop

Double-click on Killbox.exe to run it. Place the following lines (complete paths) in bold in the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each

C:\WINDOWS\RMAgentOutput.dll

For this file, put a mark next to "Delete on Reboot". Copy and paste file into the file name box, then click the red button with the X after It will ask you if you want to reboot answer YES

If your computer does not restart automatically, please restart it manually.

Then see how the PC is & give us any feedback you think we need to know.

HGD

Originally Posted by HJThis

Hi,Olga

Ok here is what i want you to do next for me please

Download the Killbox.
Unzip it to the desktop

Double-click on Killbox.exe to run it. Place the following lines (complete paths) in bold in the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each

C:\WINDOWS\RMAgentOutput.dll

For this file, put a mark next to "Delete on Reboot". Copy and paste file into the file name box, then click the red button with the X after It will ask you if you want to reboot answer YES

If your computer does not restart automatically, please restart it manually.

Then see how the PC is & give us any feedback you think we need to know.

HGD

Hi HGD,

I am a little confused with these instructions.
I've downloaded Killbox, unzipped it, double clicked to run. Now which line do I put into a "Full Path of File to Delete" box? This one - C:\WINDOWS\RMAgentOutput.dll ?

Hi,Olga

Yes it's the one in bold

HGD

OK, got it. Autoplay is still here....

Hi,Olga

Hmm not sure what is going on here but for now try this
here please lit me know as i look for more info on this.

http://www.microsoft.com/downloads/d...displaylang=en

HGD

Dear HGD,

I ran the program twice - didn't fix anything.

A couple of times before shutting down the screen would show me another pop up that looks like this:

Hi,Olga

Hmm did you do a reboot after if no do so
i will do some more looking for info on this here
if i don't get back to you on this say hey.

HGD

Yes, I did reboot.
I guess I will soon need instructions on how to reinstall Windows correctly, or worse - how to Format C:

Hi,Olga

No not as far as i can see it's just trying to find this error
on the net or someone who has had this problem i am doing
that as i reply to you & others.

HGD