Everything freezes when accessing MyPictures folder

  1. #1
    Harfin is offline Full Member

    Unhappy Everything freezes when accessing MyPictures folder

    Hve been recommended to use this thread by Jephree.
    When clicking on MY Pictures icon the folder appears and whithin seconds the windows explorer notice pops up to say that it has encountered a problem and has to shut down. I clicked on sending an error report and the reply was i probably had a virus TrojanDownloader:Win32/Purstiu.A,
    I have run ADaware , spybot,.spyware doctor ,AVG and Kaspersky scan aswell as stinger and not found anything . I have also now noticed that I cannot play DVD's but can play cd's please find my hijack log. and boot up is getting slower

    Many thanks for your help

    Logfile of HijackThis v1.99.1
    Scan saved at 23:17:34, on 26/06/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\pctspk.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0H 2.EXE
    C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
    C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
    C:\WINDOWS\Dit.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
    C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.ex e
    C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    C:\Program Files\Nikon\NkView6\NkvMon.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R3 - Default URLSearchHook is missing
    O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0H 2.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Realtime Audio Engine] mmrtkrnl.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
    O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
    O4 - HKLM\..\Run: [Dit] Dit.exe
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [InstantTray] C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
    O4 - HKCU\..\Run: [IW_Drop_Icon] C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.ex e /DropDisc
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
    O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
    O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/k...an_unicode.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?link...67&clcid=0x409
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/sh...4/mcinsctl.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/198c9252...p/RdxIE601.cab
    O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.co.uk/downloads/BUM...1/axofupld.cab
    O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/sh...21/mcgdmgr.cab
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...38/mcfscan.cab
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe


  2. #2
    HJThis is offline Senior Member
    Hello,Harfin & Welcome

    Well the only item i see here is this one

    R3 - Default URLSearchHook is missing

    to fix it just run HijackThis put a check mark in the
    box next to it then click fix checked

    then close out of HijackThis

    now do this for me please

    Download/Save this zipped file a reporting tool
    http://skads.org/special/rkfiles.zip
    Unzip the files inside to a folder of its own.
    It has to be ran in safe mode for it to work correctly.

    safe mode: Instructions here

    Open the folder and run the RKFILES.BAT, sit back and wait untill its finished, when
    it is finaly finished a text will open. close it.
    Make a log with hijackthis while still in safe mode.

    Restart back to a normal windows session:

    Post the text located here C:\Log.txt please and that hijackthis log made in safe mode.

    HGD

  3. #3
    Harfin is offline Full Member
    HJ This

    Thanks for your help, I have fixed R3 as suggested and followed the instruction to download RKfiles from Skads. Unfortunateley even thogh I have unzipped to my hard drive when operating in safe mode and try to run it windows cannot locate the file. I searched and found the file i originally tried to run double clicked and notification popped up again to say that windows cannot locate.

    Any ideas ?

    Thanks again for your prompt help

    Regards

    Harfin

  4. #4
    HJThis is offline Senior Member
    Hi,Harfin

    Hmm not sure what to make of this did you
    Unzip the files inside to a folder of its own

    see if you can download this one to the Desktop
    then goto C:\Drive make a folder then move
    all the files to that folder then goto Safe Mode

    HGD
    Attached Files

  5. #5
    Harfin is offline Full Member
    HJThis

    Thanks for the file tried again with the same response. This was using the file as suggested and Tried to see what would happen in non safe mode aswell but still the same as before.

    ** I have attached the screen dump (in normal mode) this is the same notification that I get in Safe Mode****

    Appreciate your time and efforts
    Thanks

    Harfin
    Attached Files

  6. #6
    HJThis is offline Senior Member
    Hi,Harfin

    Odd lit's try this one see if same problem lit us know

    Download FindIt's.zip to your desktop.
    Unzip/extract the files inside preferable to C:\ < a new folder.
    Disconnect from the internet, if you use an always on internet connection unplug it.
    Let your PC be idle for 15 minutes !!
    Open the folder and run the FindIt's.bat and wait for a text to open, it will take awhile be patient, post the results please.
    http://forums.net-integration.net/in...post&id=142443

    If you get an error similar to:
    C:\windows\system32\autoexec.nt the system file is not suitable for running ms-dos and microsoft windows applications. choose close to terminate the application...etc etc'
    Go here and use the approprient fix for your system
    http://www.tech-forums.net/computer/topic/29806.html

    HGD

  7. #7
    Harfin is offline Full Member
    HJThis

    Thanks for the response, I disconnected let the PC be idle for over 15 mins and then tried to run (as you can see from the attachment) then got the same response as per the previous log file. I can (edit)open the file in notepad but cannot run. I didn't run the second task as I thought it was innapropriate

    Thanks for your time and patience

    Harfin
    Attached Files

  8. #8
    HJThis is offline Senior Member
    Hi,Harfin

    Huh what something is not right here for sure can you do a
    Virus scan online try that see if it will show us something

    Go for free online Virus scans here:

    http://housecall.trendmicro.com/hou.../start_corp.asp
    http://www.pandasoftware.com/activescan/

    Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself.

    now i may have done this with you if so lit me know

    Please follow the instructions provided, you may want to print out these instructions and use them as a reference.

    First:
    Please download ewido security suite it is a trial version of the program.
    • Install ewido security suite
    • When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
    • Launch ewido, there should be an icon on your desktop double-click it.
    • The program will prompt you to update click the OK button
    • The program will now go to the main screen
    You will need to update ewido to the latest definition files.
    • On the left hand side of the main screen click update
    • Click on Start
    The update will start and a progress bar will show the updates being installed.
    Once the updates are installed do the following:
    • Click on scanner
    • Make sure the following boxes are checked before scanning:
      • Binder
      • Crypter
      • Archives
    • Click on Start Scan
    • Let the program scan the machine
    While the scan is in progress you will be prompted to clean files, click OK

    Once the scan has completed, there will be a button located on the bottom of the screen named Save report
    • Click Save report
    • Save the report to your desktop

    This may also help us see what is on the PC

    HGD

  9. #9
    Harfin is offline Full Member
    Hi HJThis

  10. #10
    Harfin is offline Full Member
    Save 20% on AVG Internet Security 2012 Suite!
    Hi HJThis

    Thanks again for your efforts



    Have ran housecall and panda software, panda picked up a couple of low threat adware files which I have cleaned up.
    Have ran Ewido found backdoor and alexa spyware have quarenteened them (screen dump attached)

    Log attached only shows one infection as Internet connection crashed half way through

    Thanks again for your help

    Harfin
    Attached Files
    Last edited by Harfin; 17-07-2005 at 08:55 PM. Reason: Previous post by mistake

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