Please help...

  1. #1
    bennyboy1976 is offline Newbie

    Please help...

    My internet connection settings keep deleting itself whilst online. Then i get a message of cannot connect to server.

  2. #2
    HJThis is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Hello,bennyboy1976 & Welcome

    Ok sorry to say this can be a big anything here
    so let's try some things here to get us started

    1)Did you try & call your ISP asking if maybe there is
    a problem with the ISP it's self it can happen

    2)Have you installed anything new or remove something
    before this happen

    3)What OS are you running

    4)Do this here right away let us know
    Go for free online Virus scans here:

    http://housecall.trendmicro.com/hou.../start_corp.asp
    http://www.pandasoftware.com/activescan/

    Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself.


    5)After giving us some info from above & running the scans
    for Virus's show us a logfile

    http://www.isecurity.org.uk/downloads/hijackthis.exe

    instructions for posting a log can be found at
    http://www.isecurity.org.uk/misc/hijackthis.html

    HGD

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