HELP! about:blank :(
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HELP! about:blank :(
I have tried Adaware, Spybot S&D, and Microsoft AntiSpyware Beta in safe mode. Can't get rid of about:blank trojan. Here is my log file.
Logfile of HijackThis v1.98.2
Scan saved at 8:22:36 PM, on 6/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\appsl32.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\SpywareGuard\sgmain.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\ntmj32.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Documents and Settings\NVIDIA\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\cdlqz.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\cdlqz.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\cdlqz.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\cdlqz.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\cdlqz.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\cdlqz.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Class - {EB4D80CE-A5EA-A544-8137-2F007EEFD4DA} - C:\WINDOWS\system32\sysrj.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe /disabled
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AVGCtrl] "C:\Program Files\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [appsl32.exe] C:\WINDOWS\appsl32.exe
O4 - HKCU\..\Run: [Steam] C:\Program Files\Steam\Steam.exe -silent
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Tracks Eraser Pro] C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe min
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
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Hello,tkuper05 & Welcome
I need for you to do 2 things for me here
1)Update the Ver of HijackThis you ran to this one here
http://www.isecurity.org.uk/downloads/hijackthis.exe
&
2)Please make sure not to install to a Temp folder or Desktop
place it in a folder in C:\Drive like so C:\HJT
Then run a new scan show us a full logfile.
HGD
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It's morphing and using different services to hook everytime i clean it in safe mode.
Logfile of HijackThis v1.99.1
Scan saved at 6:35:36 PM, on 6/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
C:\Program Files\AVPersonal\AVGNT.EXE
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\appsl32.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\netro.exe
G:\Tools\Spyware Removal Tools\hijackthis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\0895e7ba3074ff06b086171e993094c0\update\update. exe
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe /disabled
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AVGCtrl] "C:\Program Files\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [appsl32.exe] C:\WINDOWS\appsl32.exe
O4 - HKCU\..\Run: [Steam] C:\Program Files\Steam\Steam.exe -silent
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\netro.exe
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
Last edited by tkuper05; 18-06-2005 at 12:36 AM.
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Hi,tkuper05
Please run a new scan & try not fixing anything for now
HGD
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Logfile of HijackThis v1.99.1
Scan saved at 7:52:50 PM, on 6/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\appsl32.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
G:\Tools\Spyware Removal Tools\hijackthis.exe
C:\Program Files\Microsoft AntiSpyware\gcasServAlert.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\nxjvk.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mudmz.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe /disabled
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AVGCtrl] "C:\Program Files\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [appsl32.exe] C:\WINDOWS\appsl32.exe
O4 - HKCU\..\Run: [Steam] C:\Program Files\Steam\Steam.exe -silent
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
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Hi,tkuper05
Nice work you did here
Make sure you can view hidden and system files: Instructions here
Press control-alt-delete to get into the task manager and end the follow processes if they exist:
appsl32.exe
If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.
Then Boot to safe mode: Instructions here
Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\nxjvk.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mudmz.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [appsl32.exe] C:\WINDOWS\appsl32.exe
This item here if not put inplace by you or Admins of PC fix it
NOTE some software like Spybot will do this so make sure
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
Delete the following files\folders IF still present:
C:\WINDOWS\appsl32.exe<---This file
Then do this here
click start->settings->control panel->internet options->programs tab->RESET WEB SETTINGS
That will change everything back to defaults (M$)......
Change your homepage and search engines to whatever you wish and reset your pc.
When it boots back up, open IE and see if the page stays the way that you set it.
& this here
Make your Internet Explorer more secure - This can be done by following these simple instructions:
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon so it becomes highlighted.
4. Click once on the Custom Level button.
1. Change the Download signed ActiveX controls to Prompt
2. Change the Download unsigned ActiveX controls to Disable
3. Change the Initialize and script ActiveX controls not marked as safe to Disable
4. Change the Installation of desktop items to Prompt
5. Change the Launching programs and files in an IFRAME to Prompt
6. Change the Navigate sub-frames across different domains to Prompt
7. When all these settings have been made, click on the OK button.
8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
5. Next press the Apply button and then the OK to exit the Internet Properties page.
Then do a reboot let us know how it is & post new logfile
HGD
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Hey,tkuper05
Forgot to ask are you running more then one Virus scanner
if so not a good idea just pick the one you like & just keep
it updated.
HGD
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This is the new log. WHen I booted it back up Microsoft AntiSpyware alerted that my Internet Security was trying to be lowered below minimal security level. Also, an alert that CoolWebSearch was trying to be installed.
Logfile of HijackThis v1.99.1
Scan saved at 8:33:04 PM, on 6/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVPersonal\AVWUPSRV.EXE
C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
C:\Program Files\AVPersonal\AVGNT.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
G:\Tools\Spyware Removal Tools\hijackthis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe /disabled
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AVGCtrl] "C:\Program Files\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [Steam] C:\Program Files\Steam\Steam.exe -silent
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
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Hi,tkuper05
Well i don't see anything in this logfile could you give me
the full path to where Microsoft AntiSpyware is telling you
that this happen.
also did you try doing the settings i post
for you above.
HGD
-
Everything seems to be running fine. I ran McAfee Virus Scan and it found 30 trojans
So far so good.
Thank You