IE and ALL my other browsers keep shutting down.

  1. #1

    IE and ALL my other browsers keep shutting down.

    My problem is not isolated to just IE. Also AVG isnt scanning thru everything. Updates (and other programs) wont download. I ran Hijack This. Here is my log.

    Logfile of HijackThis v1.99.1
    Scan saved at 12:49:20 PM, on 6/11/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\carpserv.exe
    C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\ahpooh\Desktop\hijackthis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rootsweb.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rootsweb.com/
    O1 - Hosts: 66.199.231.171 astalavista.com
    O1 - Hosts: 66.199.231.171 www.astalavista.com
    O1 - Hosts: 66.199.231.171 astalavista.box.sk
    O1 - Hosts: 66.199.231.171 www.astalavista.box.sk
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1109549979466
    O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/sof...iveXPlugin.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.comp...io5_3_16_0.cab
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
    Last edited by internetgoddess; 11-06-2005 at 06:03 PM. Reason: forgot some information

  2. #2
    spud is offline D-A-L Team Member (UK)
    welcome internet goddess to dal the online computer help forum

    you are ok as you have posted this hjt log in to the right forum

    please be patient as this is by far the busiest forum and somebody will check out your log as soon as is possibly possible

    when you said that you followed the instructions did you also do adaware and spybot before doing a hijak this log if so ok if not could you please follow the advice called owens help in my downloads a nd then post a fresh hjt log



    hope this helps

  3. #3
    I have also gone back to edit, also in this very post... there is NO sticky post anywhere on this page.


    still looking.....


    still not there.

  4. #4
    spud is offline D-A-L Team Member (UK)
    you will find all of the stickies in the actual main spyware forum at the very top but dont worry pip22's comment will be removed as he is in the wrong

  5. #5
    Yes, Spud, thank you for your cordiality... Im the absolute most patient person you'll ever meet, but I foam at the mouth in the presence of rudeness.

    As for spyware removal programs, I have run cwshredder, spybot, and adaware. I beleive that there may have been a problem with the adaware as it turned up nothing before (this morning) I have since posting above, uninstalled/reinstalled it and it found some things which it fixed. It said 9 were critical. Do you need the log of this? Do I also need to redo/repost the hijack this log? The only thing that changed is that AVG now will go thru all the files (it wasnt before, it would stop partway thinking it was finished).

    Browsers are still shutting down at particular sites. And they are consistent. And it doesnt matter which browser I use (IE, Netscape, or Firefox).

    thanx

  6. #6
    spud is offline D-A-L Team Member (UK)
    always a fresh post is needed as it will show us your system at the last point

    so in theory you should run every thing like adaware spybot avg norton and what ever you have then do a hjt log then post it in the same thread as this one dont start a new one because it will just slow down the system

    cheers

  7. #7
    okie dokie... here it is

    Logfile of HijackThis v1.99.1
    Scan saved at 5:37:58 PM, on 6/11/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\carpserv.exe
    C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\Program Files\Grisoft\AVG Free\avgemc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\Program Files\Grisoft\AVG Free\avgcc.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\ahpooh\Desktop\hijackthis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rootsweb.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rootsweb.com/
    O1 - Hosts: 66.199.231.171 astalavista.com
    O1 - Hosts: 66.199.231.171 www.astalavista.com
    O1 - Hosts: 66.199.231.171 astalavista.box.sk
    O1 - Hosts: 66.199.231.171 www.astalavista.box.sk
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
    O4 - HKLM\..\Run: [CARPService] carpserv.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan
    O4 - HKCU\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
    O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1109549979466
    O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/sof...iveXPlugin.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.comp...io5_3_16_0.cab
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

  8. #8
    spud is offline D-A-L Team Member (UK)
    nice one its just a matter of it being checked now as they are not my speciality

  9. #9
    spud is offline D-A-L Team Member (UK)
    as i say i am not an expert at these but this does stick out some

    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

    but please dont take my word as gospel coz i am a bloke and we apperently do get it wrong from time to time

    get it confirmed from the moderater on this forum

  10. #10
    HJThis is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Hello,internetgoddess & Welcome

    First thing i need you to do for us is move HijackThis to a folder
    in C:\Drive like so C:\HJT

    Then i think it would be a good idea to Remove/Uninstall this prog
    here Spyware Begone just goto Control Panel Add/Remove Programs
    look for the above prog & Uninstall/Remove then i say go with

    Microsoft Anti-Spyware
    http://www.microsoft.com/downloads/d...displaylang=en

    now

    Check the following items in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    These 2 items here if not using fix them
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rootsweb.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rootsweb.com/

    These items here look to be legit anyone
    O1 - Hosts: 66.199.231.171 astalavista.com
    O1 - Hosts: 66.199.231.171 www.astalavista.com
    O1 - Hosts: 66.199.231.171 astalavista.box.sk
    O1 - Hosts: 66.199.231.171 www.astalavista.box.sk

    O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)

    & as i said above up to you i would Remove/Uninstall this prog
    O4 - HKCU\..\Run: [Spyware Begone] c:\freescan\freescan.exe -FastScan

    O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - http://www.sibelius.com/download/so...tiveXPlugin.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.com...bio5_3_16_0.cab

    then let us know how it is doing show us new logfile

    NOTE the Removal of the prog Spyware Begone is something
    that is being said by me & not in anyway is this being said by D-A-L

    HGD
    Last edited by HJThis; 12-06-2005 at 01:42 PM.

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