Adware trouble

  1. #1
    Angel is offline Newbie

    Unhappy Adware trouble

    Hi there,

    I have recently found I have adware on my pc..

    I all of a sudden started getting pop up ads..

    I have installed Ad-ware 6.0 and run it..

    I then received an error message on bootup..so i typed it in the URL...and came with a solution. I had to install and run Spybot- search and destroy. Which I have done.

    I don't have any more pop ups now, but whenever I run norton, it says I have 11 threats remaining that can't be deleted. I therefore run spy-bot again. and it says its fixed it, but it is still picking them up. And so is norton. Norton is telling me what each file is, and takes me to a webpage, but it goes on about register keys and stuff. and it goes right over my head..lol!!

    I don't know much about computers..lol

    Can anyone help me. I really don't know what to do next. And am worried I'll remove a file that my computer needs. I am also worried about what these adware things can do.

    Here is what spybot is picking up..

    Advertising.com..2 threats
    Avenue A, Inc
    Double Click
    DSO Exploit..5 threats
    MediaPlex
    ValueClick

    all the above have 1 threat unless stated differently

    Thanks

    Angel


  2. #2
    Nirvana is offline Elite Member
    Save 20% on AVG Internet Security 2012 Suite!
    Please post a HijackThis log to the forum.

    Launch HijackThis, then press Scan, and press Save Log.

    This will generate a text file that will list all running processes, all applications that are loaded automatically when you start Windows, and more.

    Open that file.
    Go to Edit | Select all
    Now click Edit | copy to copy it.

    Do not change anything just yet.
    Come back to the forum, Right Click and paste its contents here.

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