hijackthis log

  1. #1
    Blackde is offline Full Member

    hijackthis log

    Hi,

    I am hoping you can check my hijackthis log. I am having a problem with my programs running. Every program stalls my whole computer when I try to work with it. I have done system restores and things like that but programs like spybot and ad aware can't finish in order for me to find out if I have a virus or not. I have tried this in safe mode also and still they stall. This is my husbands puter and so I don't have alot of info about it but he said he had gotten a device driver error once and then all this stalling started. Any help would be greatly appreciated.


    Logfile of HijackThis v1.99.1
    Scan saved at 11:10:03 AM, on 6/3/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Sygate\SPF\smc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Keymaestro\Multimedia Keyboard\nhksrv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\System32\gearsec.exe
    C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Canon\MultiPASS4\MPDBMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\System32\RunDll32.exe
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\Keymaestro\Multimedia Keyboard\MMKeybd.exe
    C:\Program Files\Canon\MultiPASS4\MPTBox.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\Keymaestro\Onscreen Display\OSD.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    C:\Program Files\InterVideo\WinDVR\WinScheduler.exe
    C:\Program Files\Logitech\SetPoint\KEM.exe
    C:\Program Files\ACT\SideACT.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\Arren Vargas\Desktop\hijackthis.exe
    C:\WINDOWS\system32\NOTEPAD.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.neopets.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/ymsgr/...ch/search.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rd.yahoo.com/customize/ymsgr/...//my.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://shell.windows.com/fileassoc/0...ir.asp?Ext=pps
    O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_3_0.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_3_0.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
    O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
    O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.dll,CMICtrlWnd
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Keymaestro\Multimedia Keyboard\MMKeybd.exe
    O4 - HKLM\..\Run: [MPTBox] C:\Program Files\Canon\MultiPASS4\MPTBox.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [SSRunScript] "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs " /args //b startupdelay
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
    O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
    O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    O4 - Global Startup: InterVideo WinScheduler.lnk = C:\Program Files\InterVideo\WinDVR\WinScheduler.exe
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
    O4 - Global Startup: SideACT!.lnk = C:\Program Files\ACT\SideACT.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\Program Files\AIM95\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTS...d/install.html
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yaho...yse/ymmapi.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Gear Security Service (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: MpService - Canon Inc. - C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Program Files\Keymaestro\Multimedia Keyboard\nhksrv.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
    Last edited by Blackde; 03-06-2005 at 07:11 PM.


  2. #2
    HJThis is offline Senior Member
    Hello,Blackde & Welcome

    Well as for the logfile it looks good on my end
    see if a good cleaning & a full system Scandisk & Defrag
    in Safe Mode helps & also use this prog here to clean
    the PC if then you still have the problem lit us know.

    Now run this prog first then run Scandisk & Defrag

    popular programs for doing this, is a freeware program Called Crap Cleaner. Crap Cleaner is a single utility that lets you clear your Cookies, Internet Explorer History, Empty the Recycle Bin, Uninstall Programs, Clear Usage Tracks and much more. As well as this, it has an Advanced Registry Scanner. Using a program like this is one of the easiest methods.

    after doing the above lit us know how it is doing

    HGD

  3. #3
    Blackde is offline Full Member
    HGD,

    Thanks for the welcome and looking at my hijackthis log. I tried the cccleaner and then tried to do the other ones. The cccleaner downloaded and worked fine but when i tried the other it stalled. I kept trying but after doing all that the puter just didn't want to startup again. It just had a black screen. We left it for awhile and came back. My husband tried to fiddle with it and it froze again. He is able to get on pogo.com and launch one of their applets but it froze after he tried to launch a third one with his messenger on. So things aren't seeming to work in safe mode either. Should I go to an xp board and post there? We don't know how to fix it and my husband doesn't have the patience for it. Thanks again for your help. I really appreciate it. lol i don't understand much of the computer and even less when the whole thing freezes. The cursor won't even move.

  4. #4
    HJThis is offline Senior Member
    Hi,Blackde

    Well going to a XP site is up to you but without
    patience it is going to be a big up hill run lit us know
    how it gos one way or the other best of luck.

    HGD

  5. #5
    Blackde is offline Full Member
    oh no i just meant this site but on the xp board part of it. I didn't know if you wanted me to stay on the hijackthis board or go to the other one. I don't want to be in the wrong area if i am lol. Do you have any ideas what could be wrong? I dont know why the programs don't run. luckily i'm more patient than my husband lol.

  6. #6
    HJThis is offline Senior Member
    Hi,Blackde

    No problem my Bad should have had a better look at your
    post before i replyed to you no problem

    now nut sure how bad it is but lit's try this here

    Startup HijackThis then goto Configuration &
    click on Misc Tools & click on Generate StartupList log
    put a check mark in both boxes first

    when it is done doing the scan show me the logfile

    HGD

  7. #7
    Blackde is offline Full Member
    hear is the file you wanted


    StartupList report, 6/5/2005, 5:22:36 PM
    StartupList version: 1.52.2
    Started from : C:\Documents and Settings\Arren Vargas\Desktop\hijackthis.EXE
    Detected: Windows XP SP1 (WinNT 5.01.2600)
    Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
    * Using default options
    ==================================================

    Running processes:

    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Sygate\SPF\smc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Canon\MultiPASS4\MPDBMgr.exe
    C:\Program Files\Keymaestro\Multimedia Keyboard\nhksrv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\System32\gearsec.exe
    C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\tcpsvcs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\Program Files\Keymaestro\Multimedia Keyboard\MMKeybd.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Keymaestro\Onscreen Display\OSD.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\InterVideo\WinDVR\WinScheduler.exe
    C:\Program Files\Logitech\SetPoint\KEM.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\Documents and Settings\Arren Vargas\Desktop\hijackthis.exe
    C:\WINDOWS\System32\wuauclt.exe

    --------------------------------------------------

    Listing of startup folders:

    Shell folders Startup:
    [C:\Documents and Settings\Arren Vargas\Start Menu\Programs\Startup]
    SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe

    Shell folders Common Startup:
    [C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
    InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
    InterVideo WinScheduler.lnk = C:\Program Files\InterVideo\WinDVR\WinScheduler.exe
    Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
    SideACT!.lnk = C:\Program Files\ACT\SideACT.exe

    --------------------------------------------------

    Checking Windows NT UserInit:

    [HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    UserInit = C:\WINDOWS\system32\userinit.exe,

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    ccRegVfy = "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    QuickFinder Scheduler = "C:\Program Files\Corel\WordPerfect Office 2002\Programs\QFSCHD100.EXE"
    SiSUSBRG = C:\WINDOWS\SiSUSBrg.exe
    Cmaudio = RunDll32 cmicnfg.dll,CMICtrlWnd
    NvCplDaemon = RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
    nwiz = nwiz.exe /install
    NeroCheck = C:\WINDOWS\system32\NeroCheck.exe
    InCD = C:\Program Files\Ahead\InCD\InCD.exe
    MULTIMEDIA KEYBOARD = C:\Program Files\Keymaestro\Multimedia Keyboard\MMKeybd.exe
    MPTBox = C:\Program Files\Canon\MultiPASS4\MPTBox.exe
    BJCFD = C:\Program Files\BroadJump\Client Foundation\CFD.exe
    SSRunScript = "C:\Program Files\Support.com\Charter\bin\SSRunScript.exe" /script "C:\Program Files\Support.com\Charter\vbs\verifyconnection.vbs " /args //b startupdelay
    QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
    SmcService = C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
    mmtask = c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
    AVG7_CC = C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    AVG7_EMC = C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    ViewMgr = C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

    --------------------------------------------------

    Autorun entries from Registry:
    HKCU\Software\Microsoft\Windows\CurrentVersion\Run

    Yahoo! Pager = C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet

    --------------------------------------------------

    Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

    Shell=*INI section not found*
    SCRNSAVE.EXE=*INI section not found*
    drivers=*INI section not found*

    Shell & screensaver key from Registry:

    Shell=Explorer.exe
    SCRNSAVE.EXE=C:\WINDOWS\System32\ssmarque.scr
    drivers=*Registry value not found*

    Policies Shell key:

    HKCU\..\Policies: Shell=*Registry key not found*
    HKLM\..\Policies: Shell=*Registry value not found*

    --------------------------------------------------


    Enumerating Browser Helper Objects:

    (no name) - C:\Program Files\Yahoo!\Common\ycomp5_1_3_0.dll - {02478D38-C3F9-4efb-9B51-7695ECA05670}
    (no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
    SpywareGuard Download Protection - C:\Program Files\SpywareGuard\dlprotect.dll - {4A368E80-174F-4872-96B5-0B27DDD11DB2}
    (no name) - c:\program files\google\googletoolbar2.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
    (no name) - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}

    --------------------------------------------------

    Enumerating Task Scheduler jobs:

    Norton AntiVirus - Scan my computer.job
    Symantec NetDetect.job

    --------------------------------------------------

    Enumerating Download Program Files:

    [MetaStreamCtl Class]
    InProcServer32 = C:\Program Files\Viewpoint\Viewpoint Media Player\AxMetaStream_03000F10.dll
    CODEBASE = https://components.viewpoint.com/MTS...d/install.html

    [Shockwave ActiveX Control]
    InProcServer32 = C:\WINDOWS\system32\Macromed\Director\SwDir.dll
    CODEBASE = http://download.macromedia.com/pub/s...irector/sw.cab

    [MSSecurityAdvisor Class]
    InProcServer32 = C:\WINDOWS\System32\mssecadv.dll
    CODEBASE = http://download.microsoft.com/downlo...?1067233320093

    [YInstStarter Class]
    InProcServer32 = C:\WINDOWS\Downloaded Program Files\yinsthelper.dll
    CODEBASE = http://download.yahoo.com/dl/installs/yinst.cab

    [{33564D57-0000-0010-8000-00AA00389B71}]
    CODEBASE = http://download.microsoft.com/downlo...22/wmv9VCM.CAB

    [{41F17733-B041-4099-A042-B518BB6A408C}]
    CODEBASE = http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe

    [HouseCall Control]
    InProcServer32 = C:\WINDOWS\DOWNLO~1\xscan53.ocx
    CODEBASE = http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab

    [YahooYMailTo Class]
    InProcServer32 = C:\WINDOWS\Downloaded Program Files\ymmapi.dll
    CODEBASE = http://us.dl1.yimg.com/download.yaho...yse/ymmapi.dll

    [Shockwave Flash Object]
    InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx
    CODEBASE = http://fpdownload.macromedia.com/pub...sh/swflash.cab

    --------------------------------------------------

    Enumerating ShellServiceObjectDelayLoad items:

    PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
    CDBurn: C:\WINDOWS\system32\SHELL32.dll
    WebCheck: C:\WINDOWS\System32\webcheck.dll
    SysTray: C:\WINDOWS\System32\stobject.dll
    UPnPMonitor: C:\WINDOWS\System32\upnpui.dll

    --------------------------------------------------
    End of report, 8,390 bytes
    Report generated in 0.188 seconds

    Command line options:
    /verbose - to add additional info on each section
    /complete - to include empty sections and unsuspicious data
    /full - to include several rarely-important sections
    /force9x - to include Win9x-only startups even if running on WinNT
    /forcent - to include WinNT-only startups even if running on Win9x
    /forceall - to include all Win9x and WinNT startups, regardless of platform
    /history - to list version history only

  8. #8
    HJThis is offline Senior Member
    Hi,Blackde

    Are you running 2 Virus scanners if so try this here
    go to the options/Tools of one of the scanners &
    stop it from loading at startup see if you have the
    same problem get back to me on this i will stay
    here till you get back

    now what i am asking you to do is to disable
    one of the scanners from running at startup
    then do a reboot see if problem still with us

    HGD

  9. #9
    Blackde is offline Full Member
    we uninstalled AVG and then we did a system restore and since then it says that AVG cannot run or something but I just turned off the norton one to see if that would help at all.

  10. #10
    HJThis is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Hi,Blackde

    Ok this is what i need for you to do turn off System Restore

    like so

    To turn off Windows XP System Restore

    1. Click Start > Programs > Accessories > Windows Explorer

    2. Right-click My Computer, and then click Properties.

    3. Click the System Restore tab.

    4. Check the "Turn off System Restore" or "Turn off System Restore on all drives"

    Click Apply.

    Click Yes to do this.

    Click OK.

    To turn on Windows XP System Restore

    1. Click Start.

    2. Right-click My Computer, and then click Properties.

    3. Click the System Restore tab.

    4. Uncheck the "Turn off System Restore" or "Turn off System Restore on all drives" check box.

    5. Click Apply, and then click OK.

    NOTE

    Please create a new restore point once you have System Restore back on.
    To create a new System Restore Point, click Start -> All Programs -> Accessories -> System Tools -> System Restore.
    When the System Restore Utility opens, click "Create a Restore Point" then click Next.
    Enter a name for this Restore Point, and click Create.

    Here is the link for above if you don't get what i am saying
    http://service1.symantec.com/SUPPORT...rc=sec_doc_nam

    now after you do this then stop the Virus scanner from running at
    startup do a reboot then see how it is

    HGD

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