Hijackthis problem
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Re: Hijackthis problem
ok I got to disable the task manager, I set the value to 1, but either way I cant acess it. If i set it to one, Windows says that the administrator (probabyly me
) wont allow it, and if I set it to 0 then the bug kicks in and I cant open it either. but like i said before, spybot has an option to end processes, I could just use that for now right? anyway, thanks for the help so far, I hope we can get rid of these viruses together.
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Hey,DylanBurnett
I have to get some sleep HJT has that option
as well please see what you can do & i will be
back soon i need to back off my eye's are
killing me so do what you can
HGD
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No problem man, Its good enough that your kind enough to help me Im not going to make any demands. Ill just end processes through spybot and try the rest of the steps. Ill edit this with a new log later. peace.
A few of the things you told me to check off dissapeared, but I deleted the ones I could find. Here is another log before I boot to safe mode and go indepth Id just like to double check that I already did all I could with hjthis, thanks.
Logfile of HijackThis v1.99.1
Scan saved at 6:22:37 PM, on 5/18/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Anvshell.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\directCC.exe
C:\WINDOWS\System32\mssysfix.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\fi49.exe
C:\updaies.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hjthis\wobat.exe
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Anvshell] C:\WINDOWS\Anvshell.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Windows SP4] directCC.exe
O4 - HKLM\..\Run: [System Updates 4] mssysfix.exe
O4 - HKLM\..\RunServices: [Windows SP4] directCC.exe
O4 - HKLM\..\RunServices: [System Updates 4] mssysfix.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Steam] "c:\program files\valve\steam\steam.exe" -silent
O4 - HKCU\..\Run: [Windows SP4] directCC.exe
O4 - HKCU\..\Run: [System Updates 4] mssysfix.exe
O4 - HKCU\..\RunServices: [System Updates 4] mssysfix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} - http://www.ysbweb.com/ist/softwares/...sb_regular.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1116376566203
O17 - HKLM\System\CCS\Services\Tcpip\..\{C1611CAB-5829-4A43-A37A-2674EF77795D}: NameServer = 206.47.244.90 206.47.244.106
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Mouse Hardware Sync (mousehs) - Unknown owner - C:\WINDOWS\System32\mousehs.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ProcessEnumerator32 (pe32) - Unknown owner - C:\WINDOWS\fi49.exe
and yes I can view hidden files now.
Before I boot to safe I just want to make sure there isnt anything else hjthis can fix on its own. Thanks.
Last edited by DylanBurnett; 18-05-2005 at 11:24 PM.
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Hi,DylanBurnett
Press control-alt-delete to get into the task manager and end the follow processes if they exist:
mssysfix.exe
fi49.exe
updaies.exe
If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.
Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:
O4 - HKLM\..\Run: [System Updates 4] mssysfix.exe
O4 - HKLM\..\Run: [Windows SP4] directCC.exe
O4 - HKLM\..\RunServices: [Windows SP4] directCC.exe
O4 - HKLM\..\RunServices: [System Updates 4] mssysfix.exe
O4 - HKCU\..\Run: [Windows SP4] directCC.exe
O4 - HKCU\..\Run: [System Updates 4] mssysfix.exe
O4 - HKCU\..\RunServices: [System Updates 4] mssysfix.exe
O16 - DPF: {42F2C9BA-614F-47C0-B3E3-ECFD34EED658} - http://www.ysbweb.com/ist/softwares...ysb_regular.cab
O23 - Service: Mouse Hardware Sync (mousehs) - Unknown owner - C:\WINDOWS\System32\mousehs.exe
O23 - Service: ProcessEnumerator32 (pe32) - Unknown owner - C:\WINDOWS\fi49.exe
Make sure you can view hidden and system files: Instructions here
Then Boot to safe mode: Instructions here
Delete the following files\folders IF still present:
C:\WINDOWS\System32\mousehs.exe<---This file
C:\WINDOWS\fi49.exe<---This file
Still in Safe Mode do a file Search for these if found delete them
mssysfix.exe
directCC.exe
Now if you can before you get started with above see if you
can download this scanner but use after doing the above
Download ewido security suite from here… http://www.ewido.net/en/download/
Update it’s database from here.. http://www.ewido.net/en/download/updates/
Run a scan and let it clean the PC. Post a new hijackthis log when complete.
NOTE there my be an option to update from with in the scanner check
then lit us know how it is show new logfile
HGD
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did everything you said, here's my new log. I also downloaded crap cleaner because I saw you recomend it to someone else
Logfile of HijackThis v1.99.1
Scan saved at 6:52:09 PM, on 5/19/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Anvshell.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\RUNDLL32.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hjthis\wobat.exe
O4 - HKLM\..\Run: [Anvshell] C:\WINDOWS\Anvshell.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Steam] "c:\program files\valve\steam\steam.exe" -silent
O4 - HKCU\..\Run: [Compaq32 Service Drivers] msconfig32.exe
O4 - HKCU\..\RunServices: [Compaq32 Service Drivers] msconfig32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O17 - HKLM\System\CCS\Services\Tcpip\..\{C1611CAB-5829-4A43-A37A-2674EF77795D}: NameServer = 206.47.244.90 206.47.244.106
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Mouse Hardware Sync (mousehs) - Unknown owner - C:\WINDOWS\System32\mousehs.exe (file missing)
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ProcessEnumerator32 (pe32) - Unknown owner - C:\WINDOWS\fi49.exe (file missing)
Last edited by DylanBurnett; 19-05-2005 at 11:52 PM.
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Hey,DylanBurnett
There you are
Press control-alt-delete to get into the task manager and end the follow processes if they exist:
msconfig32.exe<--NOTE this file not this one --> msconfig
mousehs.exe<--This may not be there check anyway
fi49.exe<--This may not be there check anyway
If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.
Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:
O4 - HKCU\..\Run: [Compaq32 Service Drivers] msconfig32.exe
O4 - HKCU\..\RunServices: [Compaq32 Service Drivers] msconfig32.exe
O23 - Service: Mouse Hardware Sync (mousehs) - Unknown owner - C:\WINDOWS\System32\mousehs.exe (file missing)
O23 - Service: ProcessEnumerator32 (pe32) - Unknown owner - C:\WINDOWS\fi49.exe (file missing)
Make sure you can view hidden and system files: Instructions here
Then Boot to safe mode: Instructions here
Delete the following files\folders IF still present:
C:\WINDOWS\System32\mousehs.exe<--It may not be there check anyway
C:\WINDOWS\fi49.exe<--It may not be there check anyway
Still in Safe Mode do a file Search for this one here if there kill it
msconfig32.exe<--NOTE it's this file not this one --> msconfig
then run the crap cleaner reboot run new scan post HijackThis logfile
HGD
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Couldnt find anything that you specified except in hjthis, no processes or files, sorry. Ran cc. heres a new log
Logfile of HijackThis v1.99.1
Scan saved at 12:33:44 PM, on 5/20/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hjthis\hjthis.exe
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O17 - HKLM\System\CCS\Services\Tcpip\..\{C1611CAB-5829-4A43-A37A-2674EF77795D}: NameServer = 206.47.244.90 206.47.244.106
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Mouse Hardware Sync (mousehs) - Unknown owner - C:\WINDOWS\System32\mousehs.exe (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ProcessEnumerator32 (pe32) - Unknown owner - C:\WINDOWS\fi49.exe (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
thanks. (and yes my computer is running close to normal now)
Last edited by DylanBurnett; 20-05-2005 at 05:34 PM.
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Hi,DylanBurnett
This item here is it your ISP???
O17 - HKLM\System\CCS\Services\Tcpip\..\{C1611CAB-5829-4A43-A37A-2674EF77795D}: NameServer = 206.47.244.90 206.47.244.106
These 2 items here do a File Search for them if you find them lit me know
O23 - Service: Mouse Hardware Sync (mousehs) - Unknown owner - C:\WINDOWS\System32\mousehs.exe (file missing)
O23 - Service: ProcessEnumerator32 (pe32) - Unknown owner - C:\WINDOWS\fi49.exe (file missing)
Talking about these here
mousehs.exe
fi49.exe
HGD
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Nope, cant find either file, and I dont know whats up with my isp being there.
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Hey,DylanBurnett
Great well your ISP would need to be there
now i have some progs for you to install update them
SpywareBlaster - Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
http://www.javacoolsoftware.com/spywareblaster.html
SpywareGuard - An anti-virus program scans files before you open them and prevents execution if a virus is detected - SpywareGuard does the same thing, but for spyware!
http://www.javacoolsoftware.com/spywareguard.html
IE-SPYAD is a Registry file (IE-ADS.REG) that adds a long list of sites and domains associated with known advertisers, marketers, and crapware pushers to the Restricted sites zone of Internet Explorer.
https://netfiles.uiuc.edu/ehowes/www/resource.htm
Blocking Unwanted Parasites with a Hosts File
http://www.mvps.org/winhelp2002/hosts.htm
& this prog here will help keep the PC clean
popular programs for doing this, is a freeware program Called Crap Cleaner. Crap Cleaner is a single utility that lets you clear your Cookies, Internet Explorer History, Empty the Recycle Bin, Uninstall Programs, Clear Usage Tracks and much more. As well as this, it has an Advanced Registry Scanner. Using a program like this is one of the easiest methods.
& last
Make your Internet Explorer more secure - This can be done by following these simple instructions:
1. From within Internet Explorer click on the Tools menu and then click on Options.
2. Click once on the Security tab
3. Click once on the Internet icon so it becomes highlighted.
4. Click once on the Custom Level button.
1. Change the Download signed ActiveX controls to Prompt
2. Change the Download unsigned ActiveX controls to Disable
3. Change the Initialize and script ActiveX controls not marked as safe to Disable
4. Change the Installation of desktop items to Prompt
5. Change the Launching programs and files in an IFRAME to Prompt
6. Change the Navigate sub-frames across different domains to Prompt
7. When all these settings have been made, click on the OK button.
8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
5. Next press the Apply button and then the OK to exit the Internet Properties page.
how are things now
HGD