Any help or assistance appreciated?

HJT Log below:

Win XP (SP2) issues:
- blank windows update page - says Done
- task bar on desktop only displays - My Documents, My Computer and My Network Places - displays no other programs that I run - If I minimize a current running program - I have to bring up task manager to bring front.
- inability to paste or retrieve files from my computer - HJT Log file is the only thing I can paste.
- click Pandasoftware free scan button - nothing happens - same scenario with similar anti virus free computer scan buttons.
- Mcafee disables on computer reboot (startup) - when trying to run Mcafee latest DAT file - program starts in foreign language and ends up with error.
- Svchost.exe fluctuates around 90% consuming CPU.
- unable to delete Mcafee or Norton Virus programs.
- Tried downloading AVG - won't load.
- Avast half running.
- Avast, Spybot, Adaware find nothing.

Help?

Logfile of HijackThis v1.99.1
Scan saved at 10:46:52 AM, on 5/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\BITWARE\NT\bwprnmon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Iomega HotBurn\Autolaunch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Armor2net\Armor2net Personal Firewall\Armor2net.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Documents and Settings\END USER\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.MyJoi.net/search.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.MyJoi.net/MyJoi.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Joi Internet
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [bwprnmon.exe] C:\BITWARE\NT\bwprnmon.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn\Autolaunch.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Armor2net] C:\Program Files\Armor2net\Armor2net Personal Firewall\Armor2net.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\mcafee.com\agent\mcregwiz.exe /autorun
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [HijackThis startup scan] C:\Documents and Settings\END USER\Desktop\HijackThis.exe /startupscan
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\armor2net\armor2net personal firewall\netdog.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartService.exe
O23 - Service: Iomega App Services - Iomega Corporation - C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

Hello,kphijack & Welcome

Ok this is a first for me are you saying that you are running
not 1 but 3,Virus scanners if so bad idea for that
is asking for problems.

just pick one that you like best & keep it up to date
then uninstall they others see if that helps.


Please change the location of HijackThis.exe.
Create a new folder in your C: Drive
Name it C:\HJT or HijackThis and move the HijackThis.exe file in it.
It's best for this tool NOT TO be located in your Desktop or in a TEMP folder.
This way you can undo any changes if something goes wrong

Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:

O4 - HKCU\..\Run: [HijackThis startup scan] C:\Documents and Settings\END USER\Desktop\HijackThis.exe /startupscan

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)

also do this here

popular programs for doing this, is a freeware program calledCrap Cleaner. Crap Cleaner is a single utility that lets you clear your Cookies, Internet Explorer History, Empty the Recycle Bin, Uninstall Programs, Clear Usage Tracks and much more. As well as this, it has an Advanced Registry Scanner. Using a program like this is one of the easiest methods.

i would also run a Scandisk & Defrag in Safe Mode

safe mode: Instructions here

HGD

OK, here we go.
- I have 3 virus programs because I am unable to fully delete Norton and Mcafee, they won't fully go away.
When I go to Control Panel and Add Remove programs, both programs are still there, even after deleting them. Plus, both programs start on reboot and are in my taskbar below, both are disabled, but still there. Also, I receive error messages from both on startup that they cannot load and that they are disabled.
Avast half loads because Norton and Mcafee exist, but I can't get rid of Norton and Mcafee.
- I had to redownload Hijackthis to the C:/HJT folder I created, because I am unable to move or paste files within windows. Done
- I Downloaded and ran Crap cleaner - it found a bunch of crap and I cleaned it out. Reboot and no change to computer issues.
- Ran Check Disk (Scan Disk does not exist with Win XP), reboot no change, still same issues.
- Disk Defragmenter - tried - computer does nothing when I click Defragment.

* I believe I have an advanced virus of some sort which is enslaving my computer. I started having more and more problems after I received an email. My Mcafee Virus Scan had not been updated and when I tried to update it, I was unable to and I have been disabled since.
Also, I have tried to connect to many different Free Virus Scanners (Panda, Bitdefender, Mcafee etc..)and when I try to click on there button Scan Now - nothing happens.
Avast finds nothing. AVG - when loading program has errors.

Do you want to see an updated HJT Log file?

Anyway, any advice would be appreciated?

Hi,kphijack

Well i think your problem is not so much a virus as it
is that you have 3 scanners so try this first.

goto msconfig & Uncheck the 2 you don't need running
here is a link with this info http://netsquirrel.com/msconfig/

once you stop them have a look here

Norton Uninstall
http://service1.symantec.com/SUPPORT...rc=bar_sch_nam

Mcafee Uninstall
http://service1.symantec.com/SUPPORT...04040815592148

if you can get them both Uninstalled i think the best way
to go is uninstall Avast & start all over with a clean install
but make sure you have a copy of the one your going to keep

HGD

OK.

Uninstall of Norton completed.

Uninstall of Mcafee almost complete.
I was able to delete everything but three files required by Mcafee - mckrnl.vxd, mcscan32.vxd and mcutil.vxd (search for files & folders does not work - no error message when clicked on - nothing happens).

Uninstalled Avast.

Now I am going to install Avast again.

Ready for next suggestion?