Computer freezes up with Windows 98

  1. #1
    Jimmy Joe is offline Junior Member

    Computer freezes up with Windows 98

    Recently, my computer freezes up frequently. Running Windows 98 with 500 MHz P3, and 128 Mb Ram. Freeze happen using Excel, Word, opening folders on Desktop, when using Explorer on the internet. Have to press power button and hold for 5 seconds to restart.

    I have done the following:

    Checked Device manager--no conflicts.

    Ran Spybot--found WildTangent and Freebird and removed them.
    Ran Adaware SE Personal--found 8 "negligible" and 3 "critical" errors and removed them.
    Ran McAfee Virus Scan--No infection found.
    Ran Hijack This V 1.99.1--log follows

    Logfile of HijackThis v1.99.1
    Scan saved at 9:10:07 PM, on 5/4/05
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\TASKMON.EXE
    C:\MOUSE\SYSTEM\EM_EXEC.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\MEDIA4 PRODUCTIONS\MACDRIVE 98\MDSHELL.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
    C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
    C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
    C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
    C:\PROGRAM FILES\GBR XTREME SPEED\PROPELAC.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\PROGRAM FILES\HIJACK THIS\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=localhost:8080
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~2\SDHELPER.DLL
    O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\PROGRAM FILES\GBR XTREME SPEED\PRPL_IEPOPUPBLOCKER.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [EM_EXEC] c:\mouse\system\em_exec.exe
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\Run: [MDShell] "C:\Program Files\Media4 Productions\MacDrive 98\MDShell.exe" /S
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
    O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\MCUPDATE.EXE
    O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\GBR Xtreme Speed\trayctl.exe" /STARTUPLAUNCH
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\GBR Xtreme Speed\pac-page.html
    O8 - Extra context menu item: Allow pop-ups from this site - C:\Program Files\GBR Xtreme Speed\pac-addwl.html
    O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\GBR Xtreme Speed\pac-image.html
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,20/mcgdmgr.cab
    O16 - DPF: {21F16767-8DA7-4113-BEB0-F161B313407F} -
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} -

    (Notes: My ISP has a dialup accelerator called Xtreme Speed (maybe some element called Propel accelerator also) and sets a Proxy Server. Also, MacDrive 98 allows me to read Macintosh disks.)

    Any help with log analysis and advice about this freezing condition will be greatly appreciated.

    Jimmy Joe


  2. #2
    HJThis is offline Senior Member
    Hello,Jimmy Joe & Welcome

    Well as for the logfile i don't see anything there but it maybe
    me so let's see if someone has anything to say

    now try this not sure when was the last time you did it
    we will work from safe mode: Instructions here first download this prog here

    popular programs for doing this, is a freeware program calledCrap Cleaner. Crap Cleaner is a single utility that lets you clear your Cookies, Internet Explorer History, Empty the Recycle Bin, Uninstall Programs, Clear Usage Tracks and much more. As well as this, it has an Advanced Registry Scanner. Using a program like this is one of the easiest methods.


    also download this tool use it

    http://www.docsdownloads.com/Tier1/regclean.htm
    NOTE: Make a backup of the Registry before using this tool

    after doing all of the above do a Scandisk & Defrag

    then reboot see if this helped at all

    HGD

  3. #3
    Jimmy Joe is offline Junior Member
    Thank you for the reply. I have now run CCleaner, Reg Supreme, MRU Blaster, Spybot, and downloaded recent Windows Critical updates. I have Defragged the disk and will next run Scan Disk. Things seem more stable, but only time will tell. I'll give it a workout tomorrow and see if the freeze ups continue.

    I'll let you know. I appreciate your help.

    Jimmy Joe

  4. #4
    HJThis is offline Senior Member
    Hi,Jimmy Joe

    Best of luck lit us know one way or the other

    HGD

  5. #5
    Jimmy Joe is offline Junior Member
    An update on my Windows 98 freezing problem. The freeze ups have continued. A poster on another board suggested that my McAfee anti Virus may be at fault, because many win98 users have reported freeze problems after a recent McAfee update.

    I am wondering if I can turn off McAfee services and see if computer behaves better, or if I must Uninstall it completely to correctly do this test?

    Any thoughts?

    Jimmy Joe

  6. #6
    HJThis is offline Senior Member
    Hi,Jimmy Joe

    Ok i don't like doing this but goto options from within
    McAfee. there should be an option to disable it
    then reboot see how it gos & please don't go on line

    after your done running test please go back to
    settings & turn Mc, back on

    HGD

  7. #7
    Jimmy Joe is offline Junior Member
    Here is an update.
    I disconnected from the internet for a whole day. I turned off McAfee and NEVER had a single computer freeze up. So, I have uninstalled McAfee, installed AVG AntiVirus and have not frozen up for another whole day.

    Keeping fingers crossed for the future, but things seem to be stable and better now.

    I do have a couple of questions about my Hijack This Log tho.

    Logfile of HijackThis v1.99.1
    Scan saved at 7:43:17 PM, on 5/11/05
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\MOUSE\SYSTEM\EM_EXEC.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\MEDIA4 PRODUCTIONS\MACDRIVE 98\MDSHELL.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
    C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
    C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
    C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
    C:\PROGRAM FILES\GBR XTREME SPEED\PROPELAC.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\HIJACK THIS\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\OOBE\blank.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\OOBE\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=localhost:8080
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~2\SDHELPER.DLL
    O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\PROGRAM FILES\GBR XTREME SPEED\PRPL_IEPOPUPBLOCKER.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [EM_EXEC] c:\mouse\system\em_exec.exe
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\Run: [MDShell] "C:\Program Files\Media4 Productions\MacDrive 98\MDShell.exe" /S
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\GBR Xtreme Speed\trayctl.exe" /STARTUPLAUNCH
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
    O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\GBR Xtreme Speed\pac-page.html
    O8 - Extra context menu item: Allow pop-ups from this site - C:\Program Files\GBR Xtreme Speed\pac-addwl.html
    O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\GBR Xtreme Speed\pac-image.html
    O16 - DPF: {21F16767-8DA7-4113-BEB0-F161B313407F} -
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} -

    The first two R0 items?--I check them, FIX but they always come back.

    One of the 04--Quicktime. Does it always need to be running? (I do have a scanner, printer and digital camera that is occasionally hooked up. Do view photos.)

    The last three 016 items?--I think they were part of the McAfee autodownload feature.

    As always, thanks for all of your valuable help.

    Jimmy Joe

  8. #8
    HJThis is offline Senior Member
    Hey,Jimmy Joe

    Check the following items in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\OOBE\blank.htm
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\OOBE\blank.htm

    O16 - DPF: {21F16767-8DA7-4113-BEB0-F161B313407F} -
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} -

    see if this keeps it gone now close HijackThis

    as for Quicktime no it Does not need to be running
    see if there is an option from with in QT to disable it
    of not sure check Add/Remove Programs

    now make sure to update the new virus scanner right away

    HGD

  9. #9
    Jimmy Joe is offline Junior Member
    I was able to get rid of the 2 R0 items but the three 016 items:
    O16 - DPF: {21F16767-8DA7-4113-BEB0-F161B313407F} -
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} -

    came back in after a reboot.

    Any ideas?

    Jimmy Joe

  10. #10
    Jimmy Joe is offline Junior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Well, I was wrong. The first two items have returned, but without the reference to blank.htm

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

    Maybe this doesn't matter? But it is irksome not to be able to be rid of them.

    Jimmy Joe

    Log follows:

    Logfile of HijackThis v1.99.1
    Scan saved at 8:54:55 AM, on 5/12/05
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\MOUSE\SYSTEM\EM_EXEC.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\MEDIA4 PRODUCTIONS\MACDRIVE 98\MDSHELL.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
    C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
    C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
    C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
    C:\PROGRAM FILES\GBR XTREME SPEED\PROPELAC.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\RNAAPP.EXE
    C:\WINDOWS\SYSTEM\TAPISRV.EXE
    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\HIJACK THIS\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=localhost:8080
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~2\SDHELPER.DLL
    O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\PROGRAM FILES\GBR XTREME SPEED\PRPL_IEPOPUPBLOCKER.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [EM_EXEC] c:\mouse\system\em_exec.exe
    O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\Run: [MDShell] "C:\Program Files\Media4 Productions\MacDrive 98\MDShell.exe" /S
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\GBR Xtreme Speed\trayctl.exe" /STARTUPLAUNCH
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
    O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\GBR Xtreme Speed\pac-page.html
    O8 - Extra context menu item: Allow pop-ups from this site - C:\Program Files\GBR Xtreme Speed\pac-addwl.html
    O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\GBR Xtreme Speed\pac-image.html
    O16 - DPF: {21F16767-8DA7-4113-BEB0-F161B313407F} -
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} -
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} -

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