slow internet service

  1. #1
    funkytom is offline Newbie

    slow internet service

    i have over the last 2 weeks been getting slow internet service and here are the hijack this results
    Logfile of HijackThis v1.99.1
    Scan saved at 13:30:27, on 01/05/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\s3hotkey.exe
    C:\WINDOWS\system32\S3Tray2.exe
    C:\WINDOWS\System32\00THotkey.exe
    C:\WINDOWS\system32\TPWRTRAY.EXE
    C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
    C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
    C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE
    C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    C:\WINDOWS\system32\TFNF5.exe
    C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9 BE.EXE
    C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
    C:\Program Files\AVPersonal\AVGNT.EXE
    C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\ntl\broadband medic\bin\mpbtn.exe
    C:\Program Files\AVPersonal\AVGUARD.EXE
    C:\Program Files\AVPersonal\AVWUPSRV.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
    C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
    C:\PROGRA~1\EYEBALL\EYEBAL~1\EyeballChat.exe
    C:\WINDOWS\System32\rsvp.exe
    C:\PROGRA~1\Motive\Common\MOTIVE~1.EXE
    C:\Program Files\ntl\broadband medic\bin\mad.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\Administrator\Desktop\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    F2 - REG:system.ini: Shell=
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O4 - HKLM\..\Run: [S3Hotkey] s3hotkey.exe
    O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
    O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
    O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
    O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
    O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
    O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
    O4 - HKLM\..\Run: [TMEEJME.EXE] C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
    O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client
    O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 02
    O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
    O4 - HKLM\..\Run: [TosHKCW.exe] C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
    O4 - HKLM\..\Run: [EPSON Stylus CX3600 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9 BE.EXE /P26 "EPSON Stylus CX3600 Series" /O6 "USB001" /M "Stylus CX3600"
    O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
    O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min
    O4 - HKLM\..\Run: [MSNSysRestore] C:\WINDOWS\system32\pc32.exe bg
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Eyeball Chat] C:\PROGRA~1\EYEBALL\EYEBAL~1\EyeballChat.exe -min
    O4 - Global Startup: broadband medic.lnk = C:\Program Files\ntl\broadband medic\bin\matcli.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1113690308744
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
    O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
    O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
    O23 - Service: Tmesbs32 (Tmesbs) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe" /Service (file missing)
    O23 - Service: Tmesrv3 (Tmesrv) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe" /Service (file missing)


  2. #2
    HJThis is offline Senior Member
    Save 20% on AVG Internet Security 2012 Suite!
    Hello,funkytom & Welcome

    First

    Please change the location of HijackThis.exe.
    Create a new folder in your C: Drive
    Name it C:\HJT or HijackThis and move the HijackThis.exe file in it.
    It's best for this tool NOT TO be located in your Desktop or in a TEMP folder.
    This way you can undo any changes if something goes wrong


    Now as for the logfile all i see are these 2 here

    Check the following items in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    O4 - HKLM\..\Run: [MSNSysRestore] C:\WINDOWS\system32\pc32.exe bg

    This here if not using a Proxy Server fix it
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1

    Make sure you can view hidden and system files: Instructions here

    Then Boot to safe mode: Instructions here

    Delete the following files\folders IF still present:
    C:\WINDOWS\system32\pc32.exe<---This file

    Then do this here

    Go for free online Virus scans here:

    http://housecall.trendmicro.com/hou.../start_corp.asp
    http://www.pandasoftware.com/activescan/

    Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself.

    after that tell us how it is running

    HGD

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