HijackThis Log > DrWatson Error

  1. #1
    micnite is offline Newbie

    Question HijackThis Log > DrWatson Error

    Here is my log. I updated to SP2 today and now anytime I click on my desktop, I get a DrWatsonPostmortem Debugger error and everything freezes. Please help...

    Logfile of HijackThis v1.99.1
    Scan saved at 12:07:37 PM, on 4/13/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\System32\CTsvcCDA.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\WINDOWS\system32\drivers\KodakCCS.exe
    C:\Program Files\Conversions Plus\FORMATM.EXE
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\Program Files\TightVNC\WinVNC.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\System32\DSentry.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\Netscape\Netscape\Netscp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
    C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
    C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    C:\Program Files\Adobe\Photoshop CS\Photoshop.exe
    C:\DOCUME~1\JMUSHI~1\LOCALS~1\Temp\~e5d141.tmp
    C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    C:\DOCUME~1\JMUSHI~1\LOCALS~1\Temp\~e5d141.tmp
    C:\PROGRA~1\NORTON~3\navw32.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\_____windows me\HijackThis1991.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    N3 - Netscape 7: user_pref("browser.search.defaultengine",

    "engine://C%3A%5CPROGRA%7E1%5CNetscape%5CNetscape%5Csearchpl ugins%5CSBWeb_01.src");

    (C:\Documents and Settings\jmushinske\Application

    Data\Mozilla\Profiles\default\mwuxb058.slt\prefs.j s)
    O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program

    Files\TechSmith\SnagIt 7\SnagItBHO.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

    Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot -

    Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} -

    C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program

    Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton

    AntiVirus\NavShExt.dll
    O2 - BHO: CWebDirObj Object - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - C:\WINDOWS\webdir.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program

    Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program

    Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program

    Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
    O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [ycgnrec] C:\WINDOWS\System32\vwbbnh.exe
    O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"

    -osboot
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [JgUac7] C:\WINDOWS\ofrtj.exe
    O4 - HKLM\..\Run: [¢‰¸K0¨4W
    }ïÁzî[8C:\Program Files\ISTsvc\istsvc.exe]

    C:\WINDOWS\ofrtj.exe
    O4 - HKLM\..\Run: [¢‰¸K0¨4W
    }ïÁzîžigÝC:\Program Files\ISTsvc\istsvc.exe]

    C:\WINDOWS\ofrtj.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [Vkjmr] C:\Program Files\Nloh\Klxl.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
    O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
    O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe"

    -turbo
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL

    Server\80\Tools\Binn\sqlmangr.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat

    6.0\Distillr\acrotray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common

    Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk =

    C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV0 2.EXE
    O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare

    software\bin\EasyShare.exe
    O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software

    Updater\7288971\Program\Kodak Software Updater.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

    Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel -

    res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

    Files\Java\j2re1.4.2\bin\npjpi142.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

    C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

    C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

    Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

    C:\Program Files\Messenger\msmsgs.exe
    O17 - HKLM\System\CCS\Services\Tcpip\..\{806C6441-BE4D-4073-B1B8-F115AA797FE9}: NameServer =

    216.178.92.98,216.178.92.114,207.207.223.2
    O17 - HKLM\System\CCS\Services\Tcpip\..\{988C5FBD-A69B-401E-97CF-C0D2FA7DEDA2}: NameServer =

    216.178.92.98,216.178.92.114
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems

    Shared\Service\Adobelmsvc.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. -

    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
    O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program

    Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program

    Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program

    Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd -

    C:\WINDOWS\System32\CTsvcCDA.exe
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION -

    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program

    Files\iPod\bin\iPodService.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company -

    C:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: MacFormatService - Unknown owner - C:\Program Files\Conversions

    Plus\FORMATM.EXE" /SERVICE (file missing)
    O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common

    Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation -

    C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program

    Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation -

    C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program

    Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common

    Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common

    Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. -

    C:\WINDOWS\wanmpsvc.exe
    O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\TightVNC\WinVNC.exe"

    -service (file missing)


  2. #2
    owen is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    Close all browser windows, restart Hijack This and put a checkmark next to the following entries:

    O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
    O2 - BHO: CWebDirObj Object - {C003C49F-53E4-4A72-B7D6-0B2B9997392F} - C:\WINDOWS\webdir.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O4 - HKLM\..\Run: [ycgnrec] C:\WINDOWS\System32\vwbbnh.exe
    O4 - HKLM\..\Run: [JgUac7] C:\WINDOWS\ofrtj.exe
    O4 - HKLM\..\Run: [¢‰¸K0¨4W }ïÁzî[8C:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\ofrtj.exe
    O4 - HKLM\..\Run: [¢‰¸K0¨4W }ïÁzîžigÝC:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\ofrtj.exe
    O4 - HKLM\..\Run: [Vkjmr] C:\Program Files\Nloh\Klxl.exe

    Click Fix Checked

    Then boot into Safe Mode and ensure that you are showing Hidden Files and Folders.

    Delete the following files and folders:
    C:\WINDOWS\webdir.dll
    C:\WINDOWS\System32\vwbbnh.exe
    C:\Program Files\ISTsvc
    C:\WINDOWS\ofrtj.exe
    C:\Program Files\Nloh

    Reboot and post a fresh log

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