about:blank manual removal

  1. #1
    dwjay is offline Full Member

    about:blank manual removal

    Hi,
    I am trying unsuccessfully to remve the home page hijacker "about:blank"!

    Removal instructions from pchell.com/support/aboutblank.shtml point to
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs

    for the value of a hidden dll which has to be renamed to effect a repair.

    AppInit_DLLs does not appear so Im now stuck!!

    Following is the Hijack this log

    I've previously removed the key:
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

    The log shows a file "qeqgs.dll" in a number of places and can find no reference to it. It's all in the IE\main,search...area, so is this related?

    ogfile of HijackThis v1.99.0
    Scan saved at 21:39:09, on 30/03/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\netkl.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\soundman.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC 2.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\esroxan.exe
    C:\WINDOWS\system32\mstt.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\sp.exe
    C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
    C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
    C:\WINDOWS\system32\wuauclt.exe
    D:\Web Downloads\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\qeqgs.dll/sp.html#37680
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\qeqgs.dll/sp.html#37680
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\qeqgs.dll/sp.html#37680
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\qeqgs.dll/sp.html#37680
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\qeqgs.dll/sp.html#37680
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\qeqgs.dll/sp.html#37680
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\qeqgs.dll/sp.html#37680
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.zpecialoffer.com/results.asp?keyword=%s
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tesco internet access
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {D40655FE-E21F-1542-6249-715743732B2D} - C:\WINDOWS\system32\ntdb.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [SoundMan] soundman.exe
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC 2.EXE /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
    O4 - HKLM\..\Run: [gxwjjrchn] C:\WINDOWS\System32\esroxan.exe
    O4 - HKLM\..\Run: [mstt.exe] C:\WINDOWS\system32\mstt.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [sp] C:\sp.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Picture Package Menu.lnk = ?
    O4 - Global Startup: Picture Package VCD Maker.lnk = ?
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.tesco.net
    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: *.clickspring.net
    O15 - Trusted Zone: *.flingstone.com
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: http://register-tesco.qa.business.ntl.com
    O15 - Trusted Zone: *.scoobidoo.com
    O15 - Trusted Zone: *.searchbarcash.com
    O15 - Trusted Zone: *.searchmiracle.com
    O15 - Trusted Zone: http://memberservices.tesco.net
    O15 - Trusted Zone: *.05p.com (HKLM)
    O15 - Trusted Zone: *.clickspring.net (HKLM)
    O15 - Trusted Zone: *.flingstone.com (HKLM)
    O15 - Trusted Zone: *.mt-download.com (HKLM)
    O15 - Trusted Zone: *.my-internet.info (HKLM)
    O15 - Trusted Zone: *.scoobidoo.com (HKLM)
    O15 - Trusted Zone: *.searchbarcash.com (HKLM)
    O15 - Trusted Zone: *.searchmiracle.com (HKLM)
    O15 - Trusted IP range: 206.161.125.149
    O15 - Trusted IP range: 206.161.125.149 (HKLM)
    O16 - DPF: NTLSignup - https://tesco.autoregister.net/tesco/NTLSignup.cab
    O16 - DPF: {0B682CC1-FB40-4006-A5DD-99EDD3C9095D} (vbiewer control) - http://www.thepaymentcentre.com/build/vbiewer.cab
    O16 - DPF: {0CB2BD5A-7A80-4BA9-B49A-02DC51144BDF} (vciewer control) - http://www.thepaymentcentre.com/build/vciewer.cab
    O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softwa...06_regular.cab
    O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINDOWS\msopt.dll
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: EpsonBidirectionalService - Unknown - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
    O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Network Security Service - Unknown - C:\WINDOWS\netkl.exe

    best regards
    Dj


  2. #2
    owen is offline D-A-L Team Member (UK)
    Hello,
    Please could you download and unzip About:Buster from AboutBuster. Leave it for now, we'll use it later. Also download and install Ad-aware from here.

    Once you have installed Ad-aware, run the program and in the bottom right hand corner click Check For Updates. Update Ad-aware following the prompts and then close the program, we will use it later.

    Then boot into Safe Mode and ensure that you are showing Hidden Files and Folders beforehand.

    Go to Start> Run and type services.msc.

    Locate Network Security Service. Double click it and click the Stop button in the Properties window. Select Disabled from the drop down menu next to Startup Type. Click Ok and exit Services.

    Press Ctrl+Alt+Del to get into Task Manager. Once in Task Manager, end the following processes (if they exist):

    netkl.exe
    esroxan.exe
    mstt.exe


    Restart Hijack This and put a checkmark next to these entries and click Fix Checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\qeqgs.dll/sp.html#37680
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\qeqgs.dll/sp.html#37680
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\qeqgs.dll/sp.html#37680
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\qeqgs.dll/sp.html#37680
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\qeqgs.dll/sp.html#37680
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\qeqgs.dll/sp.html#37680
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\qeqgs.dll/sp.html#37680
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.zpecialoffer.com/results.asp?keyword=%s
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Tesco internet access
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {D40655FE-E21F-1542-6249-715743732B2D} - C:\WINDOWS\system32\ntdb.dll
    O4 - HKLM\..\Run: [sais] c:\program files\180solutions\sais.exe
    O4 - HKLM\..\Run: [gxwjjrchn] C:\WINDOWS\System32\esroxan.exe
    O4 - HKLM\..\Run: [mstt.exe] C:\WINDOWS\system32\mstt.exe
    O4 - HKCU\..\Run: [sp] C:\sp.exe
    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: *.clickspring.net
    O15 - Trusted Zone: *.flingstone.com
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: http://register-tesco.qa.business.ntl.com
    O15 - Trusted Zone: *.scoobidoo.com
    O15 - Trusted Zone: *.searchbarcash.com
    O15 - Trusted Zone: *.searchmiracle.com
    O15 - Trusted Zone: http://memberservices.tesco.net
    O15 - Trusted Zone: *.05p.com (HKLM)
    O15 - Trusted Zone: *.clickspring.net (HKLM)
    O15 - Trusted Zone: *.flingstone.com (HKLM)
    O15 - Trusted Zone: *.mt-download.com (HKLM)
    O15 - Trusted Zone: *.my-internet.info (HKLM)
    O15 - Trusted Zone: *.scoobidoo.com (HKLM)
    O15 - Trusted Zone: *.searchbarcash.com (HKLM)
    O15 - Trusted Zone: *.searchmiracle.com (HKLM)
    O15 - Trusted IP range: 206.161.125.149
    O15 - Trusted IP range: 206.161.125.149 (HKLM)
    O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://www.xxxtoolbar.com/ist/softw...006_regular.cab
    O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINDOWS\msopt.dll
    O23 - Service: Network Security Service - Unknown - C:\WINDOWS\netkl.exe

    Delete the following files and folders:

    c:\program files\180solutions
    C:\WINDOWS\System32\esroxan.exe
    C:\WINDOWS\system32\mstt.exe
    C:\sp.exe
    C:\WINDOWS\msopt.dll
    C:\WINDOWS\netkl.exe

    Now run the file aboutbuster.exe that we downloaded earlier. When the tool is open press the Ok button, then the Start button, then the Ok button, and then finally the Yes button. If it asks if you would like to do a second pass, allow it to do so.When finished, press the "Save log" button. I will want a copy of that log after all steps are completed here.

    Copy the contents of this quote box to Notepad:

    REGEDIT4

    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\HSA]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\SE]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\SW]
    Click File> Save As. Click the drop down arrow next to Save as type: and select all files. In the filename box type fix.reg. Save it to a convenient location. Once saved, double click it and confirm that you want it to merge with the registry.

    Now Start Ad-aware

    We need to configure Ad-aware for a full scan.

    Click on the Gear icon (second from the left) to access the preferences/settings window

    1. In the General window make sure the following are selected:
    • Automatically save log-file
    • Automatically quarantine objects prior to removal
    • Safe Mode (always request confirmation)
    2. Click on the Scanning button on the left and select :
    • Scan Within Archives
    • Scan Active Processes
    • Scan Registry
    • Deep Scan Registry
    • Scan my IE favorites for banned URL’s
    • Scan my Hosts file
    • Under Click here to select drives + folders, choose:
    • All of your hard drives
    Click on the Advanced button on the left and select:
    • Include additional process information
    • Include additional file information
    • Include environment information
    Click the Tweak button and select:
    • Under the Scanning Engine:
      • Unload recognized processes & modules during scan
      • Include additional Ad-aware settings in logfile
    • Under the Cleaning Engine:
      • Let Windows remove files in use at next reboot
    Click on Proceed to save the settings.

    Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:
    • Use Custom Scanning Options
    Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

    Save the log file when it asks and then click Finish

    When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

    Then go to Start> Run and type cleanmgr.

    Put a checkmark next to:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    Click Ok

    Reboot into Normal Mode.

    Note: Two, possibly three files may have been deleted from your computer by the hijacker and may need to be replaced:

    Control.exe. If control.exe is missing go to merijn and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.

    hosts (with no extension). Download the Hoster. Press "Restore Original Hosts" and press "OK". Exit Program. Note: if you were using a custom Hosts file you will need to replace any of those entries yourself

    SDHelper.dll (if you are using Spybot Search & Destroy). If you have Spybot S&D installed and SDHelper.dll is missing, replace it with this one. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

    Additionally, Please check your ActiveX security settings. They may have been changed by this CWS variant to allow all ActiveX. In IE, click Tools> Internet Options and then click the Security tab. Click on Custom Level and make sure that the following settings are correct:

    Download signed ActiveX controls (Prompt)
    Download unsigned ActiveX controls (Disable)
    Initialize and script ActiveX controls not marked as safe (Disable)
    Run ActiveX controls and plug-ins (Enabled) (This actually refers to Java and Flash, not ActiveX)
    Script ActiveX controls marked safe for scripting (Prompt)

    Pay a visit to http://housecall.trendmicro.com and let it scan for and remove any viruses, worms or trojans you may have.

    Then post a fresh Hijack This log and your About:Buster log here.

  3. #3
    dwjay is offline Full Member
    Owen,

    Your response and fix was fantastic!!
    Though it took a couple of hours to effect. I had to use a different and un-networked pc to connect to the web and get the downloads across by floppy...
    Well worth the effort as the fix was immediate.

    Manythanks for this excellent high grade support and your efforts.

    Douglas Johns

    Scanned at: 22:38:33 on: 05/04/2005


    -- Scan 1 ---------------------------
    About:Buster Version 4.0
    Reference List : 25


    Removed Data Streams:
    C:\WINDOWS\bootstat.dat:ruksk
    C:\WINDOWS\DtcInstall.log:thgtc
    C:\WINDOWS\KB823980.log:afmix
    C:\WINDOWS\KB834707-IE6SP1-20040929.091901.log:sgenz
    C:\WINDOWS\MgHookDll.dll:uoruo
    C:\WINDOWS\vbaddin.ini:vhtxs
    C:\WINDOWS\vmmreg32.dll:qkegl
    C:\WINDOWS\Windows Update.log:ikpmn
    C:\WINDOWS\winhelp.exe:alhrh
    C:\WINDOWS\WMSysPr9.prx:lfkkd
    C:\WINDOWS\WMSysPr9.prx:lfkkd


    Removed 4 Random Key Entries
    Removed! : C:\WINDOWS\iplz.exe
    Removed! : C:\WINDOWS\mfccm32.exe.bak
    Removed! : C:\WINDOWS\mjqqh.dat
    Removed! : C:\WINDOWS\netio.exe
    Removed! : C:\WINDOWS\sdkde32.exe
    Removed! : C:\WINDOWS\sstay.dat
    Removed! : C:\WINDOWS\system32\apimw.exe
    Removed! : C:\WINDOWS\system32\blqsp.dll
    Removed! : C:\WINDOWS\system32\javata.dll
    Removed! : C:\WINDOWS\system32\lbbdr.dll
    Removed! : C:\WINDOWS\system32\netak.exe
    Removed! : C:\WINDOWS\system32\netpl.dll
    Removed! : C:\WINDOWS\system32\qeqgs.dll
    Removed! : C:\WINDOWS\system32\winjx32.exe
    Attempted Clean Of Temp folder.
    Removed Uninstall Key (HSA)
    Removed Uninstall Key (SE)
    Removed Uninstall Key (SW)
    Pages Reset... Done!

    -- Scan 2 ---------------------------
    About:Buster Version 4.0
    Reference List : 25


    Removed Data Streams:
    C:\WINDOWS\bootstat.dat:ruksk
    C:\WINDOWS\DtcInstall.log:thgtc
    C:\WINDOWS\KB823980.log:afmix
    C:\WINDOWS\KB834707-IE6SP1-20040929.091901.log:sgenz
    C:\WINDOWS\MgHookDll.dll:uoruo
    C:\WINDOWS\vbaddin.ini:vhtxs
    C:\WINDOWS\vmmreg32.dll:qkegl
    C:\WINDOWS\Windows Update.log:ikpmn
    C:\WINDOWS\winhelp.exe:alhrh
    C:\WINDOWS\WMSysPr9.prx:lfkkd
    C:\WINDOWS\WMSysPr9.prx:lfkkd


    Attempted Clean Of Temp folder.
    Pages Reset... Done!

    Logfile of HijackThis v1.99.0
    Scan saved at 00:40:54, on 06/04/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\soundman.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC 2.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
    C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
    C:\Documents and Settings\ralph\Desktop\Web Downloads\Hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = http://localhost;
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [SoundMan] soundman.exe
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [EPSON Stylus CX3200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC 2.EXE /P19 "EPSON Stylus CX3200" /O6 "USB001" /M "Stylus CX3200"
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Picture Package Menu.lnk = ?
    O4 - Global Startup: Picture Package VCD Maker.lnk = ?
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar3.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar3.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar3.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar3.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar3.dll/cmtrans.html
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.tesco.net
    O15 - Trusted IP range: 206.161.125.149
    O15 - Trusted IP range: (HKLM)
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: EpsonBidirectionalService - Unknown - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
    O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe


    Thanks again
    Dj

  4. #4
    owen is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    Your very welcome. Just one more thing as you have some bad sites in your "Trusted Zone" which gives them exclusive rights.

    Please download the attached DelDomains.zip. Unzip it and right click the file DelDomains.inf and from the drop down menu, click Install. It will perform a silent process.

    Warning: This will delete all sites in the IE Trusted and Restricted Zones! If you have made immunizations with software such as SpywareBlaster and Spybot, you will need to perform them again after this procedure.
    Attached Files

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