You can delete them files if you want, won't do anything bad.

Have a read of this info to prevent it returning:

Preventing it returning

After your problem has been resolved on the forum, it is an absoulute MUST to do the following steps to prevent the problem returning. Click on the link to get access to the software or webpage that I'm referring to.

1. Visit Windows Update
Pay a visit to Windows Update and scan for and download ALL Critical Updates and Service Packs. New updates are usually released monthly so check back to Windows Update every month.

2. Download Antivirus Software-
If you haven't already got Antivirus software, you should download and install AVG Antivirus. It is freeware and is updated nearly every 2 days (sometimes more frequently if there are a lot of new viruses) and in my opinion, is better than some Antivirus software such as Norton. Antivirus software will prevent viruses infecting your system and it is important that you update it every two days or every week at the most.

3. Download a Firewall-
If you haven't already got a firewall, it is Very important that you download one. Firewalls will prevent unauthorised access to your computer and stop data leaking out of your computer. You may think that it won't happen to you, but Hackers don't care who you are, what you do, where you live or what you had for tea last Sunday on your holiday in the Lake District, they want your data. Firewalls will keep these sneaks out and one of the best is Sygate Personal Firewall, which happens to be freeware.

4. Spyware Scanners-
It is important that as well as having real time spyware protection, you have a spyware scanning application. If you have not already been told to download one earlier in this thread, it is a good idea to download Spybot Search And Destroy and Ad-aware. They are both spyware scanners and will search for a remove spyware. It is recommended that you have both, because one will pick up entries that the other misses. It is even a good idea to download these if you have other programs such as ASE, Spysweeper, Pest Patrol, etc, because one spyware scanner will not pick up everything. Please remember to update your spyware scanners weekly/fortnightly.

5. Prevent Spyware slipping through Internet Explorer-
Quite a lot of spyware slips through Internet Explorer if your settings are not tight enough. Spyware Blaster will help you prevent spyware slipping through and installing tracking cookies. Simply run it via Start> Programs> Spyware Blaster and click Enable All Protection and it will protect you. It doesn't even have to be open! Remember to update weekly/fortnightly.

6. Constant Spyware Protection-
It is important to have constant spyware protection. Spyware Guard works like an antivirus program but detects Spyware instead. It will constantly protect your system. Check for updates monthly.

All Of these steps are very important and it is HIGHLY recommended that you download all of the programs mentioned for your own safety. Remember to Update everything (including Windows using Windows Update)! It is also a good idea to perform weekly/fortnightly scans with Spybot S&D, Ad-aware and your antivirus software.

And last of all, please remember, that common sense is your greatest tool. Without it, spyware and other related Malware would rule!

Thanks so much! I have one question about the firewall though. I tried to do the windows new update and the pipline I have would not let me go on the internet after I did that. So I had to do a system restore. So I'm not sure of what to do about that. I have Charter Pipeline as my internet access. If I have to do a system restore again will everything be put back on my computer?

The firewall would not let you onto the internet? Don't do a System Restore or else we'll be back at the beginning.

oh ok.

yeah when the windows update came out I updated my system but when I did that I was unable to get onto the internet. So at that time I had to do the system restore. The message that came up before I did the system restore was from the charter pipeline wizard that said a firewall had changed or something like that. So I don't know if I should try to do the update again to see if it would work. I don't want to lose my internet again. The wizard had said that it was trying to fix the problem but it failed everytime.

I see what you are saying. Well first of all, download the Sygate firewall recommended above, Sygate shouldn't cause you any problems. I suppose you are referring to Windows XP SP2. Check that Charter haven't released any updates for SP2, many companies have.

I would advise you install the Service pack and then disable the Windows Firewall, which may be causing trouble with Charter. You can do this once you have installled it by going to Start> Control Panel and double clicking Windows Firewall. Put a checkmark in Off and click Ok. If you still have trouble with SP2 after you have installed it, see if you can get access to the internet and post your exact problems back here. Thanks.

Hi, I downloaded the microsoft update and when I did I got a message from the fix it guy that belongs to charter, he said "internet connection not found, a problem was detected with your internet connection. click continue to diagnose this problem. click ignore to close." then it says that it will restart after its repaired. I tried to repair and it didn't work so I tried again to make sure. so thats where we are with that. When you click diagnose the problem the guy just searches to see, it doesn't show you what they are looking at though.