Hi,
I am having trouble with pop ups & hijacked internet explorer. Here is a logfile for HijackThis. I have ran Adaware SE build 1.05, updated 3/24/05, Spybot 1.3, updated same day, Webroot Spy Sweeper Program Version 3.5.0 (Build 198) Using Spyware Definitions 469. I tried to run TrendMicro House Call, & kept getting blocked. I also have AVG 7 updated 3/24/05. Spy Sweeper will root out some of the files but not all of them & it keeps coming back, I am also getting a lot of popups. Any help would be appreciated.


Logfile of HijackThis v1.99.1
Scan saved at 12:09:14 PM, on 3/28/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZONELABS\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\netzp32.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\temp\hijackthis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {C7D694A6-A289-DECF-ABB2-E43C2010FD00} - C:\WINDOWS\crpq32.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\RunOnce: [netzp32.exe] C:\WINDOWS\system32\netzp32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.co...s/MsnPUpld.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\apioo.exe (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZONELABS\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

I also have MS antispyware running. updated 3/24/05

Hello,
Please could you download and unzip About:Buster from AboutBuster. Leave it for now, we'll use it later. Also download and install Ad-aware from here.

Once you have installed Ad-aware, run the program and in the bottom right hand corner click Check For Updates. Update Ad-aware following the prompts and then close the program, we will use it later.

Then boot into Safe Mode and ensure that you are showing Hidden Files and Folders beforehand.

Go to Start> Run and type services.msc.

Locate Remote Procedure Call (RPC) Helper. Double click it and click the Stop button in the Properties window. Select Disabled from the drop down menu next to Startup Type. Click Ok and exit Services.

Press Ctrl+Alt+Del to get into Task Manager. Once in Task Manager, end the following processes (if they exist):

apioo.exe
netzp32.exe

Restart Hijack This and put a checkmark next to these entries and click Fix Checked:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {C7D694A6-A289-DECF-ABB2-E43C2010FD00} - C:\WINDOWS\crpq32.dll
O4 - HKLM\..\RunOnce: [netzp32.exe] C:\WINDOWS\system32\netzp32.exe
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\apioo.exe (file missing)

Delete the following files and folders:

C:\WINDOWS\crpq32.dll
C:\WINDOWS\system32\netzp32.exe
C:\WINDOWS\system32\apioo.exe

Now run the file aboutbuster.exe that we downloaded earlier. When the tool is open press the Ok button, then the Start button, then the Ok button, and then finally the Yes button. If it asks if you would like to do a second pass, allow it to do so.When finished, press the "Save log" button. I will want a copy of that log after all steps are completed here.

Copy the contents of this quote box to Notepad:

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\HSA]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\SE]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\SW]

Click File> Save As. Click the drop down arrow next to Save as type: and select all files. In the filename box type fix.reg. Save it to a convenient location. Once saved, double click it and confirm that you want it to merge with the registry.

Now Start Ad-aware

We need to configure Ad-aware for a full scan.

Click on the Gear icon (second from the left) to access the preferences/settings window

1. In the General window make sure the following are selected:

• Automatically save log-file
• Automatically quarantine objects prior to removal
• Safe Mode (always request confirmation)

2. Click on the Scanning button on the left and select :

• Scan Within Archives
• Scan Active Processes
• Scan Registry
• Deep Scan Registry
• Scan my IE favorites for banned URL’s
• Scan my Hosts file
• Under Click here to select drives + folders, choose:
• All of your hard drives

Click on the Advanced button on the left and select:

• Include additional process information
• Include additional file information
• Include environment information

Click the Tweak button and select:

• Under the Scanning Engine:
  • Unload recognized processes & modules during scan
  • Include additional Ad-aware settings in logfile
• Under the Cleaning Engine:
  • Let Windows remove files in use at next reboot

Click on Proceed to save the settings.

Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:

• Use Custom Scanning Options

Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

Save the log file when it asks and then click Finish

When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

Then go to Start> Run and type cleanmgr.

Put a checkmark next to:
Temporary Files
Temporary Internet Files
Recycle Bin

Click Ok

Reboot into Normal Mode.

Note: Two, possibly three files may have been deleted from your computer by the hijacker and may need to be replaced:

Control.exe. If control.exe is missing go to merijn and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.

hosts (with no extension). Download the Hoster. Press "Restore Original Hosts" and press "OK". Exit Program. Note: if you were using a custom Hosts file you will need to replace any of those entries yourself

SDHelper.dll (if you are using Spybot Search & Destroy). If you have Spybot S&D installed and SDHelper.dll is missing, replace it with this one. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

Additionally, Please check your ActiveX security settings. They may have been changed by this CWS variant to allow all ActiveX. In IE, click Tools> Internet Options and then click the Security tab. Click on Custom Level and make sure that the following settings are correct:

Download signed ActiveX controls (Prompt)
Download unsigned ActiveX controls (Disable)
Initialize and script ActiveX controls not marked as safe (Disable)
Run ActiveX controls and plug-ins (Enabled) (This actually refers to Java and Flash, not ActiveX)
Script ActiveX controls marked safe for scripting (Prompt)

Pay a visit to http://housecall.trendmicro.com and let it scan for and remove any viruses, worms or trojans you may have.

Then post a fresh Hijack This log and your About:Buster log here.

Please disreguard & close this thread. Due to time limits, this was a computer that I was working on for someone else & they needed it back faster than I ancticipated, I had to pull the registration keys, reformat & reload XP. Since the hard drive was formatted in FAT32, it gave me a chance to reformat in NFTS & give the owner a clean start. Please accept my apologies & if allowed will use this forum again. Thank you.