hello out there,
switched on this morning to find myself infected ... oh no! have ran a scan and this was the result, have ran xotspy several times and the thing keeps coming back can u see something i can't .. I'm running w2k

Logfile of HijackThis v1.98.2
Scan saved at 2104, on 23/03/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\CTSvcCDA.EXE
C:\WINNT\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\MsPMSPSv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\tskmsgr.exe
C:\WINNT\system32\winavp32.exe
C:\PROGRA~1\BTYAHO~1\Help\SMARTB~1\MotiveSB.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
C:\WINNT\system32\itune.exe
C:\Program Files\Wwdsun\Yyzzxj.exe
C:\WINNT\system32\tskmsgr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\3com\Connection Assistant\bin\mpbtn.exe
C:\Program Files\BT Yahoo!\Help\bin\mpbtn.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Yahoo!\Messenger\YPAGER.EXE
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Documents and Settings\ali.ALI-WOYWW0HJ95Y\My Documents\My Received Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/c...o/bt_side.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINNT\system32\Userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0. dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PowerSearch - {4E7BD74F-2B8D-469E-A3FA-F161A787AD2D} - C:\PROGRA~1\POWERS~1\Toolbar\pwrsmnd1\pwrsmnd1.dll (file missing)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0. dll
O3 - Toolbar: PowerSearch - {4E7BD74F-2B8D-469E-A3FA-F161A787AD2D} - C:\PROGRA~1\POWERS~1\Toolbar\pwrsmnd1\pwrsmnd1.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.dll,CMICtrlWnd
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Video Controls] tskmsgr.exe
O4 - HKLM\..\Run: [WINDOWSANTIVIRUS] winavp32.exe
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 205 ADSL Router\Adsl\dslagent.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTYAHO~1\Help\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [BT Broadband] E:\bin\IBISCont.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
O4 - HKLM\..\Run: [ITUNES] itune.exe
O4 - HKLM\..\Run: [rwz] C:\WINNT\rwz.exe
O4 - HKLM\..\Run: [Ptlqslb] C:\Program Files\Wwdsun\Yyzzxj.exe
O4 - HKLM\..\Run: [gah95on6] C:\WINNT\system32\gah95on6.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [XoftSpy] C:\Program Files\XoftSpy\XoftSpy.exe -s
O4 - HKLM\..\Run: [277i3qV] rtucx11n.exe
O4 - HKLM\..\RunServices: [Microsoft Video Controls] tskmsgr.exe
O4 - HKLM\..\RunServices: [WINDOWSANTIVIRUS] winavp32.exe
O4 - HKLM\..\RunServices: [ITUNES] itune.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Microsoft Video Controls] tskmsgr.exe
O4 - HKCU\..\Run: [WINDOWSANTIVIRUS] winavp32.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [JwosRkZ6U] rtcutil.exe
O4 - Global Startup: 3Com Connection Assistant.lnk = C:\Program Files\3com\Connection Assistant\bin\matcli.exe
O4 - Global Startup: BT Yahoo! Help.lnk = C:\Program Files\BT Yahoo!\Help\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: SirSearch - file://C:\Program Files\PWRSMND1\Cache\SelectedContextSearch.htm
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: BT Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra 'Tools' menuitem: BT &Yahoo! Sidebar - {51085E3D-A958-42A2-A6BE-A6A9B0BAF276} - C:\Program Files\Yahoo!\browser\ysidebarIE.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} - http://www.spywarestormer.com/files2/Install.cab
O16 - DPF: {2119776A-F1AD-4FCD-9548-F1E1C615350C} - http://www.stop-sign.com/pub/download/stop-sign_spy.cab
O16 - DPF: {231B1C6E-F934-42A2-92B6-C2FEFEC24276} (yucsetreg Class) - C:\Program Files\Yahoo!\common\yucconfig.dll
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab31267.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {30CE93AE-4987-483C-9ABE-F2BD5301AB70} - http://64.156.31.79/100039/uk/ringtone/ringtone.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/pro...tor/WebAAS.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/ms...downloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary...o.cab32846.cab
O16 - DPF: {DB893839-10F0-4AF9-92FA-B23528F530AF} - http://deposito.hostance.net/dialer/1049832.exe

Close all browser windows, restart Hijack This and put a checkmark next to the following entries:

R3 - Default URLSearchHook is missing
O2 - BHO: PowerSearch - {4E7BD74F-2B8D-469E-A3FA-F161A787AD2D} - C:\PROGRA~1\POWERS~1\Toolbar\pwrsmnd1\pwrsmnd1.dll (file missing)
O4 - HKLM\..\Run: [Microsoft Video Controls] tskmsgr.exe
O4 - HKLM\..\Run: [WINDOWSANTIVIRUS] winavp32.exe
O4 - HKLM\..\Run: [ITUNES] itune.exe
O4 - HKLM\..\Run: [rwz] C:\WINNT\rwz.exe
O4 - HKLM\..\Run: [Ptlqslb] C:\Program Files\Wwdsun\Yyzzxj.exe
O4 - HKLM\..\Run: [gah95on6] C:\WINNT\system32\gah95on6.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [277i3qV] rtucx11n.exe
O4 - HKLM\..\RunServices: [Microsoft Video Controls] tskmsgr.exe
O4 - HKLM\..\RunServices: [WINDOWSANTIVIRUS] winavp32.exe
O4 - HKLM\..\RunServices: [ITUNES] itune.exe
O4 - HKCU\..\Run: [Microsoft Video Controls] tskmsgr.exe
O4 - HKCU\..\Run: [WINDOWSANTIVIRUS] winavp32.exe
O4 - HKCU\..\Run: [JwosRkZ6U] rtcutil.exe
O16 - DPF: {2119776A-F1AD-4FCD-9548-F1E1C615350C} - http://www.stop-sign.com/pub/download/stop-sign_spy.cab
O16 - DPF: {30CE93AE-4987-483C-9ABE-F2BD5301AB70} - http://64.156.31.79/100039/uk/ringtone/ringtone.exe
O16 - DPF: {DB893839-10F0-4AF9-92FA-B23528F530AF} - http://deposito.hostance.net/dialer/1049832.exe
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} - http://www.spywarestormer.com/files2/Install.cab

Click Fix Checked

Then boot into Safe Mode and ensure that you are showing Hidden Files and Folders.

Delete the following files and folders:
C:\PROGRA~1\POWERS~1
C:\WINNT\system32\tskmsgr.exe
C:\WINNT\system32\winavp32.exe
C:\WINNT\system32\itune.exe
C:\Program Files\Wwdsun
C:\WINNT\rwz.exe
C:\WINNT\system32\gah95on6.exe
C:\Program Files\Media Access
rtucx11n.exe
rtcutil.exe

Reboot and post a fresh log

hi owen thanks for advice .. i've done the checking off but dont know how to delete the files in safe mode dummie that i am ... can u tell me how and i can take it from there thanks alison x

hi owen,
thanks alot for your advice ... got it all back to normal Yippee!! just need to sort out the networking stuff now I'm sure these things have minds of their own lol, thanks again alison x