About:blank help please!!!!

  1. 15-03-2005  #1
    poof
    poof is offline Newbie

    About:blank help please!!!!

    Hi,

    I recently got a virus called "Tojan.Byteverify". I followed all the steps from Symantec to remove it.

    - remove system restore
    - Update antivirus
    - Boot in safe mode
    - Scan and delete all infected files

    Now my internet explore's home page keeps changing to "about:blank". I tried to scan with norton,adaware and stinger but nothing showed up. I was told to scan with Hijackthis and post the output log here and someone would try to help me.

    So here is the output file from Hijackthis:

    Logfile of HijackThis v1.99.1
    Scan saved at 3:11:22 PM, on 15/03/2005
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\padspwr\Security\License_Management\lmgrd.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\padspwr\Security\License_Management\psidaemon.e xe
    C:\WINDOWS\apimh.exe
    C:\WINDOWS\SYSTEM32\USRmlnkA.exe
    C:\Program Files\DU Meter\DUMeter.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\WINDOWS\SYSTEM32\USRshutA.exe
    C:\WINDOWS\SYSTEM32\USRmlnkA.exe
    C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    C:\Program Files\HP DVD\Umbrella\DVDTray.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\WINDOWS\system32\javaxd.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\WINDOWS\webshots.scr
    C:\WINDOWS\System32\devldr32.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\Program Files\eDonkey2000\edonkey2000.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {7C061B06-4572-3DED-BEE5-45419ADBBEFC} - C:\WINDOWS\wineu32.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
    O4 - HKLM\..\Run: [DU Meter] C:\Program Files\DU Meter\DUMeter.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
    O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP DVD\Umbrella\DVDTray.exe"
    O4 - HKLM\..\Run: [DVDBitSet] "C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe" /NOUI
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [javaxd.exe] C:\WINDOWS\system32\javaxd.exe
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV0 2.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
    O9 - Extra button: (no name) - {2A465934-E5F0-11D2-91B5-00104B9C4765} - C:\Program Files\Copernic 2001 Pro\Copernic.exe
    O9 - Extra 'Tools' menuitem: Launch Copernic 2001 - {2A465934-E5F0-11D2-91B5-00104B9C4765} - C:\Program Files\Copernic 2001 Pro\Copernic.exe
    O9 - Extra button: Copernic - {2A465936-E5F0-11D2-91B5-00104B9C4765} - C:\Program Files\Copernic 2001 Pro\Copernic.exe
    O9 - Extra button: Translate - {99EFB53C-C965-43CF-9F45-52242D134187} - file://C:\Program Files\Copernic 2001 Pro\Translate.htm
    O9 - Extra 'Tools' menuitem: &Translate Using Gist-In-Time - {99EFB53C-C965-43CF-9F45-52242D134187} - file://C:\Program Files\Copernic 2001 Pro\Translate.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...lInstaller.exe
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: PowerPCB License Server - Unknown owner - C:\padspwr\Security\License_Management\lmgrd.exe
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    O23 - Service: Remote Procedure Call (RPC) Helper ( 6Q'8) - Unknown owner - C:\WINDOWS\apimh.exe

    I hope someone can help me remove this "about:blank" thing, it's driving me nuts.
    Thanks in advance for any help you can give me. I really appreciate it.

  3. 17-03-2005  #2
    owen
    owen is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    Hello,
    Please could you download and unzip About:Buster from AboutBuster. Leave it for now, we'll use it later. Also download and install Ad-aware from here.

    Once you have installed Ad-aware, run the program and in the bottom right hand corner click Check For Updates. Update Ad-aware following the prompts and then close the program, we will use it later.

    Then boot into Safe Mode and ensure that you are showing Hidden Files and Folders beforehand.

    Go to Start> Run and type services.msc.

    Locate Remote Procedure Call (RPC) Helper. Double click it and click the Stop button in the Properties window. Select Disabled from the drop down menu next to Startup Type. Click Ok and exit Services.

    Press Ctrl+Alt+Del to get into Task Manager. Once in Task Manager, end the following processes (if they exist):

    apimh.exe
    javaxd.exe


    Restart Hijack This and put a checkmark next to these entries and click Fix Checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\gysjl.dll/sp.html#12345
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {7C061B06-4572-3DED-BEE5-45419ADBBEFC} - C:\WINDOWS\wineu32.dll
    O4 - HKLM\..\Run: [javaxd.exe] C:\WINDOWS\system32\javaxd.exe
    O23 - Service: Remote Procedure Call (RPC) Helper ( 6Q'8) - Unknown owner - C:\WINDOWS\apimh.exe

    Delete the following files and folders:

    C:\WINDOWS\wineu32.dll
    C:\WINDOWS\system32\javaxd.exe
    C:\WINDOWS\apimh.exe

    Now run the file aboutbuster.exe that we downloaded earlier. When the tool is open press the Ok button, then the Start button, then the Ok button, and then finally the Yes button. If it asks if you would like to do a second pass, allow it to do so.When finished, press the "Save log" button. I will want a copy of that log after all steps are completed here.

    Copy the contents of this quote box to Notepad:

    REGEDIT4

    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\HSA]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\SE]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\SW]
    Click File> Save As. Click the drop down arrow next to Save as type: and select all files. In the filename box type fix.reg. Save it to a convenient location. Once saved, double click it and confirm that you want it to merge with the registry.

    Now Start Ad-aware

    We need to configure Ad-aware for a full scan.

    Click on the Gear icon (second from the left) to access the preferences/settings window

    1. In the General window make sure the following are selected:
    • Automatically save log-file
    • Automatically quarantine objects prior to removal
    • Safe Mode (always request confirmation)
    2. Click on the Scanning button on the left and select :
    • Scan Within Archives
    • Scan Active Processes
    • Scan Registry
    • Deep Scan Registry
    • Scan my IE favorites for banned URLs
    • Scan my Hosts file
    • Under Click here to select drives + folders, choose:
    • All of your hard drives
    Click on the Advanced button on the left and select:
    • Include additional process information
    • Include additional file information
    • Include environment information
    Click the Tweak button and select:
    • Under the Scanning Engine:
      • Unload recognized processes & modules during scan
      • Include additional Ad-aware settings in logfile
    • Under the Cleaning Engine:
      • Let Windows remove files in use at next reboot
    Click on Proceed to save the settings.

    Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:
    • Use Custom Scanning Options
    Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

    Save the log file when it asks and then click Finish

    When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

    Then go to Start> Run and type cleanmgr.

    Put a checkmark next to:
    Temporary Files
    Temporary Internet Files
    Recycle Bin

    Click Ok

    Reboot into Normal Mode.

    Note: Two, possibly three files may have been deleted from your computer by the hijacker and may need to be replaced:

    Control.exe. If control.exe is missing go to merijn and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.

    hosts (with no extension). Download the Hoster. Press "Restore Original Hosts" and press "OK". Exit Program. Note: if you were using a custom Hosts file you will need to replace any of those entries yourself

    SDHelper.dll (if you are using Spybot Search & Destroy). If you have Spybot S&D installed and SDHelper.dll is missing, replace it with this one. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

    Additionally, Please check your ActiveX security settings. They may have been changed by this CWS variant to allow all ActiveX. In IE, click Tools> Internet Options and then click the Security tab. Click on Custom Level and make sure that the following settings are correct:

    Download signed ActiveX controls (Prompt)
    Download unsigned ActiveX controls (Disable)
    Initialize and script ActiveX controls not marked as safe (Disable)
    Run ActiveX controls and plug-ins (Enabled) (This actually refers to Java and Flash, not ActiveX)
    Script ActiveX controls marked safe for scripting (Prompt)

    Pay a visit to http://housecall.trendmicro.com and let it scan for and remove any viruses, worms or trojans you may have.

    Then post a fresh Hijack This log and your About:Buster log here.
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