Firefox/Explorer problem
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Firefox/Explorer problem
Hi all,
I have a problem with my Firefox/Internet Explorer with a particular site (local bank site). I type the address and as I hit go, both browsers shut down. I scanned my pc for viruses, spyware etc....... none found.
I am posting a HJT log, I would be very grateful for any help. I also noted some toolbars and companions installed in my log, kindly advise what to check to clear these. Also, I noted an entry for a piece of software called AccountLogon which I had previously removed. Should I check it? Thanks a lot.
N.B. I replaced my name with asterisks.
Logfile of HijackThis v1.99.1
Scan saved at 16:17:17, on 07/03/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE
C:\Program Files\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
C:\Program Files\Panda Software\Panda Antivirus Platinum\pavsrv51.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Panda Software\Panda Antivirus Platinum\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Antivirus Platinum\pavProxy.exe
C:\Documents and Settings\************\Desktop\HijackThis.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.d ll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.d ll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Antivirus Platinum\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Antivirus Platinum\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: AccountLogon - C:\WINDOWS\al-popup-***********.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: AccountLogon - {1CB13C88-96B6-11d6-9AF5-D12D26EE1F36} - C:\WINDOWS\al-popup-**********.html (HKCU)
O9 - Extra 'Tools' menuitem: AccountLogon - {1CB13C88-96B6-11d6-9AF5-D12D26EE1F36} - C:\WINDOWS\al-popup-***********.html (HKCU)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1108915483456
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C4B4909F-845A-4621-9258-E4BCE5701E4C}: NameServer = 194.105.32.12 194.105.32.2
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Platinum\Firewall\PavFires.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Antivirus Platinum\pavsrv51.exe
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So??? I need urgent help please.
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Sorry about the response time.
Fix the AccountLogon entries if you didn't put them there. The general rule is: didn't put it there, don't want it there. Then get to http://windowsupdate.microsoft.com and get upgraded to SP2.