Need Help With Removal Of Home Search Assistent,etc

  1. #1
    jont66 is offline Newbie

    Need Help With Removal Of Home Search Assistent,etc

    I need help removing the home search assistent trojan/parasite below is my hijack info.

    Logfile of HijackThis v1.98.2
    Scan saved at 11:41:33 AM, on 9/1/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\MSSQL7\binn\sqlservr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\syskw32.exe
    C:\WINDOWS\setuplog.txt:dunpx
    C:\MSSQL7\Binn\sqlmangr.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\default\My Documents\download\hijackthis\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\deszm.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\deszm.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\deszm.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\deszm.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\deszm.dll/sp.html#29126
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\deszm.dll/sp.html#29126
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: (no name) - {B649C227-6B2C-5344-E8BD-AD0707AF831C} - C:\WINDOWS\system32\iepb32.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [syskw32.exe] C:\WINDOWS\system32\syskw32.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
    O4 - Global Startup: Service Manager.lnk = C:\MSSQL7\Binn\sqlmangr.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: *.scoobidoo.com
    O15 - Trusted Zone: *.searchmiracle.com
    O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/gam...nts/y/st2_x.cab
    O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...8a29296baabe1d6
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...meInstaller.exe
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/21e4af2...ip/RdxIE601.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...b?1093966382593


  2. #2
    owen is offline D-A-L Team Member (UK)
    Hiya,
    Could you follow these instructions please:
    1. Download AboutBuster http://www.downloads.subratam.org/AboutBuster.zip

    Unzip it to your desktop but don't run it yet.

    2. Download Ad-aware from here. Open the Ad-aware program and near the bottom click the Check For Updates link. This will open the update manager. Follow the prompts to update your Ad-aware Reference File. Close Ad-aware for now, we will use it later.

    3. You may want to print out these instructions for further reference when completing the following steps.

    4. Make sure your PC is configured to show hidden files

    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    5. Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

    Scroll down and find the service called "Network Security Service". When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.

    6. Then reboot your PC into Safe Mode. If you don't know how to do this, see here for further instructions.

    7. Restart Hijack This and put a checkmark next to the following entries:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\deszm.dll/sp.html#29126
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\deszm.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\deszm.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\deszm.dll/sp.html#29126
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\deszm.dll/sp.html#29126
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\deszm.dll/sp.html#29126
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {B649C227-6B2C-5344-E8BD-AD0707AF831C} - C:\WINDOWS\system32\iepb32.dll
    O4 - HKLM\..\Run: [syskw32.exe] C:\WINDOWS\system32\syskw32.exe
    O15 - Trusted Zone: *.05p.com
    O15 - Trusted Zone: *.mt-download.com
    O15 - Trusted Zone: *.my-internet.info
    O15 - Trusted Zone: *.scoobidoo.com
    O15 - Trusted Zone: *.searchmiracle.com
    O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_f...8a29296baabe1d6
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/21e4af2...ip/RdxIE601.cab

    Then delete the following files and folders:

    C:\WINDOWS\system32\syskw32.exe

    8. Double click AboutBuster.exe that you downloaded earlier. Click OK, click Start, then click OK. This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

    9. Scan with Adaware and let it remove any bad files found.

    10. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure that Temporary Files, Temporary Internet Files and Recycle Bin

    11. Reboot to normal mode

    12. Finally, pay a visit to Housecall. Scan for and remove any infected files found on your system.

    Post a fresh HijackThis log and the AboutBuster report back here please.

  3. #3
    jont66 is offline Newbie
    Logfile of HijackThis v1.98.2
    Scan saved at 12:19:54 PM, on 9/7/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\MSSQL7\binn\sqlservr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
    C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
    C:\WINDOWS\System32\igfxtray.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Winad Client\Winad.exe
    C:\Program Files\Web_Rebates\WebRebates0.exe
    C:\Program Files\Winad Client\WinClt.exe
    C:\MSSQL7\Binn\sqlmangr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
    C:\Documents and Settings\default\My Documents\download\hijackthis\HijackThis.exe
    C:\Program Files\Web_Rebates\WebRebates1.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Winad Client] C:\Program Files\Winad Client\Winad.exe
    O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
    O4 - HKLM\..\Run: [ctqltgwatyzc] C:\WINDOWS\System32\uziknyxv.exe
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe -quiet
    O4 - Global Startup: Service Manager.lnk = C:\MSSQL7\Binn\sqlmangr.exe
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/game...ts/y/st2_x.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1093966382593

  4. #4
    owen is offline D-A-L Team Member (UK)
    Close all browser windows, restart Hijack This and put a checkmark next to the following entries:

    O4 - HKLM\..\Run: [Winad Client] C:\Program Files\Winad Client\Winad.exe
    O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
    O4 - HKLM\..\Run: [ctqltgwatyzc] C:\WINDOWS\System32\uziknyxv.exe

    Click Fix Checked

    Then boot into Safe Mode and ensure that you are showing Hidden Files and Folders.

    Go to the Control Panel, double click Add/Remove programs and uninstall the following programs:
    Winad Client
    Web_Rebates


    Delete the following files and folders:
    C:\Program Files\Winad Client
    C:\Program Files\Web_Rebates
    C:\WINDOWS\System32\uziknyxv.exe

    Then reboot and post a fresh log

  5. #5
    albertovo7 is offline Newbie
    Hi Owen.

    I had asked you for help to remove the about blank from my friends computer
    (windows me)and you had quickly reply to me with directions. I had tried it and it didn't work. I apologize for not responding right away but I was not able to post new log file after this atempt since I was very busy.

    Thank you for assisting me and I wil try to get this log file posted as soon as I can

    thanks

    Albert

  6. #6
    owen is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    Thats fine, get it back to me as soon as you can.

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