home search assisstant, search extender, and shopping wizard

  1. 20-02-2005  #1
    teriohberry
    teriohberry is offline Newbie

    home search assisstant, search extender, and shopping wizard

    Hi,

    I googled information on these three persistent SOBs and found a post by "Jimbo" ( http://www.d-a-l.com/help/showthread.php?t=13944 )

    -went through the steps and didn't get very far, because it looks like the stuff you have to delete really depends on your computer. I guess what I'm asking is for a personalized list of what exactly I need to delete.

    Here's my hijackthis log:

    Logfile of HijackThis v1.99.1
    Scan saved at 1:34:42 AM, on 2/20/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\system32\pctspk.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\ntwk32.exe
    C:\Compaq\eakdrv\STARTDRV.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Compaq\eakdrv\EAKDRV.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Compaq\eakdrv\EAUSBKBD.EXE
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\system32\mfcqg.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\WINDOWS\system32\ipcetup.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\Teri\Desktop\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\nfons.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\nfons.dll/sp.html#37049
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\nfons.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\nfons.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\nfons.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\nfons.dll/sp.html#37049
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {BE3A5FD2-8D24-96D1-ABCF-2CDD4C8A605A} - C:\WINDOWS\system32\sdkcw.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Compaq\eakdrv\STARTDRV.exe
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [mfcqg.exe] C:\WINDOWS\system32\mfcqg.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\RunServices: [Microsoft DirectX] Windows.exe
    O4 - HKLM\..\RunServices: [Microsoft Update] wserv32.exe
    O4 - HKLM\..\RunServices: [Microsoft Updates] wkssvrs.exe
    O4 - HKLM\..\RunServices: [SmallAndSecure] mssecure.exe
    O4 - HKLM\..\RunOnce: [ntwk32.exe] C:\WINDOWS\ntwk32.exe
    O4 - HKCU\..\Run: [Microsoft DirectX] Windows.exe
    O4 - HKCU\..\Run: [Microsoft Update] wserv32.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [Microsoft Updates] wkssvrs.exe
    O4 - HKCU\..\Run: [DealHelperDown] "C:\Documents and Settings\Teri\Local Settings\Temp\ms9.tmp"
    O4 - HKCU\..\Run: [SmallAndSecure] mssecure.exe
    O4 - HKCU\..\Run: [HB44RPcsT] ipcetup.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: SirSearch - file://C:\Program Files\PWRSMND1\Cache\SelectedContextSearch.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O15 - Trusted IP range: 206.161.125.149 (HKLM)
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdc...cx_tgctlcm.jsp
    O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} - http://www.spywarestormer.com/files2/Install.cab
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://www.ea.com/downloads/rtpatch/EARTPX.cab
    O16 - DPF: {94837F90-A2CA-4A8A-9DA0-B5438EC563EA} (WildTangent Active Launcher) - http://install.wildtangent.com/cda/i...ncherSetup.cab
    O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/p...ed/install.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...a/SymAData.cab
    O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.media-motor.net/cabs/mmed.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
    O20 - Winlogon Notify: WB - C:\PROGRA~1\OBJECT~1\WINDOW~1\fastload.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    O23 - Service: Workstation NetLogon Service (%AF夶À¨) - Unknown owner - C:\WINDOWS\system32\mfczp.exe (file missing)

    Also, another question: in the instructions Owen left for Jimbo, it says to use the RPC "helper." Is that the same as the RPC Locator? I could only find RPC and RPC Locator, no RPC helper.

    Two other notes: tried Ad-aware deep scan, it kept getting stuck in a specific folder and freezing; I couldn't complete the scan and delete stuff.
    #2: checked http://housecall.trendmicro.com which said I had to download the program, however, I couldn't unzip the setup.exe. It brought up an error message saying "C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application."

    Help --- the baseball bat is inches away from my pc.

    Thank you,
    Teri

  3. 24-02-2005  #2
    owen
    owen is offline D-A-L Team Member (UK)
    Hiya,
    The instructions in most fixes I offer are specific to that machine. RPC Locator is a valid Windows Services so be careful messing with that.

    Have a read of this regarding the AUTOEXEC.NT errors.

    I have of course taken quite a while to reply, so my apologies. Could you post a fresh Hijack This log? Thanks.
  4. 25-02-2005  #3
    teriohberry
    teriohberry is offline Newbie
    'course.

    but first, so this issue doesn't go unaddressed -- if i can't find RPC helper, is something wrong?
    Logfile of HijackThis v1.99.1
    Scan saved at 4:59:11 PM, on 2/24/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\system32\pctspk.exe
    C:\Program Files\Norton AntiVirus\SAVScan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\ntwk32.exe
    C:\Compaq\eakdrv\STARTDRV.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\system32\mfcqg.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Compaq\eakdrv\EAKDRV.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Compaq\eakdrv\EAUSBKBD.EXE
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    D:\Program Files\AIM\aim.exe
    C:\Documents and Settings\Teri\Desktop\hijackthis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ufcmb.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ufcmb.dll/sp.html#37049
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\dfhry.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\dfhry.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\dfhry.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ufcmb.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\dfhry.dll/sp.html#37049
    R3 - Default URLSearchHook is missing
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {36802CAF-4935-6B33-1F9E-5464B4EF1A9E} - C:\WINDOWS\system32\cryn.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [CPQEASYACC] C:\Compaq\eakdrv\STARTDRV.exe
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [mfcqg.exe] C:\WINDOWS\system32\mfcqg.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\RunServices: [Microsoft DirectX] Windows.exe
    O4 - HKLM\..\RunServices: [Microsoft Update] wserv32.exe
    O4 - HKLM\..\RunServices: [Microsoft Updates] wkssvrs.exe
    O4 - HKLM\..\RunServices: [SmallAndSecure] mssecure.exe
    O4 - HKLM\..\RunOnce: [ntwk32.exe] C:\WINDOWS\ntwk32.exe
    O4 - HKCU\..\Run: [Microsoft DirectX] Windows.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [AIM] D:\Program Files\AIM\aim.exe -cnetwait.odl
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O15 - Trusted IP range: 206.161.125.149 (HKLM)
    O15 - Trusted IP range: 206.161.125.149 (HKLM)
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://usercenter.cox.net/rsuite/sdc...cx_tgctlcm.jsp
    O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} - http://www.spywarestormer.com/files2/Install.cab
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://www.ea.com/downloads/rtpatch/EARTPX.cab
    O16 - DPF: {94837F90-A2CA-4A8A-9DA0-B5438EC563EA} (WildTangent Active Launcher) - http://install.wildtangent.com/cda/i...ncherSetup.cab
    O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} - http://install.wildtangent.com/bgn/p...ed/install.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...a/SymAData.cab
    O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.media-motor.net/cabs/mmed.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/tech...ActiveData.cab
    O20 - Winlogon Notify: WB - C:\PROGRA~1\OBJECT~1\WINDOW~1\fastload.dll
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
    O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    O23 - Service: Workstation NetLogon Service ( %AFå ¤À¨) - Unknown owner - C:\WINDOWS\system32\mfczp.exe (file missing)

    ps: NOWWWWW none of the users on this computer can open files straight off their desktops without the system freezing.

    happy computing days,
    teri
  5. 25-02-2005  #4
    owen
    owen is offline D-A-L Team Member (UK)
    Save 20% on AVG Internet Security 2012 Suite!
    As I said most fixes are machine specific and in your case it is named differently:

    Please could you download and unzip About:Buster from AboutBuster. Leave it for now, we'll use it later. Also download and install Ad-aware from here.

    Once you have installed Ad-aware, run the program and in the bottom right hand corner click Check For Updates. Update Ad-aware following the prompts and then close the program, we will use it later.

    Then boot into Safe Mode and ensure that you are showing Hidden Files and Folders beforehand.

    Go to Start> Run and type services.msc.

    Locate Workstation NetLogon Service ( %AFå ¤À¨). Double click it and click the Stop button in the Properties window. Select Disabled from the drop down menu next to Startup Type. Click Ok and exit Services.

    Press Ctrl+Alt+Del to get into Task Manager. Once in Task Manager, end the following processes (if they exist):

    mfczp.exe

    Restart Hijack This and put a checkmark next to these entries and click Fix Checked:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ufcmb.dll/sp.html#37049
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ufcmb.dll/sp.html#37049
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\dfhry.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\dfhry.dll/sp.html#37049
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\dfhry.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ufcmb.dll/sp.html#37049
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\dfhry.dll/sp.html#37049
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {36802CAF-4935-6B33-1F9E-5464B4EF1A9E} - C:\WINDOWS\system32\cryn.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
    O4 - HKLM\..\Run: [mfcqg.exe] C:\WINDOWS\system32\mfcqg.exe
    O4 - HKLM\..\RunServices: [Microsoft DirectX] Windows.exe
    O4 - HKLM\..\RunServices: [Microsoft Update] wserv32.exe
    O4 - HKLM\..\RunServices: [Microsoft Updates] wkssvrs.exe
    O4 - HKLM\..\RunServices: [SmallAndSecure] mssecure.exe
    O4 - HKLM\..\RunOnce: [ntwk32.exe] C:\WINDOWS\ntwk32.exe
    O4 - HKCU\..\Run: [Microsoft DirectX] Windows.exe
    O15 - Trusted IP range: 206.161.125.149 (HKLM)
    O15 - Trusted IP range: 206.161.125.149 (HKLM)
    O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.media-motor.net/cabs/mmed.cab
    O23 - Service: Workstation NetLogon Service ( %AFå ¤À¨) - Unknown owner - C:\WINDOWS\system32\mfczp.exe (file missing)

    Delete the following files and folders. Search for files without a specific location:

    C:\WINDOWS\system32\cryn.dll
    C:\WINDOWS\system32\mfcqg.exe
    Windows.exe
    wserv32.exe
    wkssvrs.exe
    mssecure.exe
    C:\WINDOWS\ntwk32.exe

    Now run the file aboutbuster.exe that we downloaded earlier. When the tool is open press the Ok button, then the Start button, then the Ok button, and then finally the Yes button. If it asks if you would like to do a second pass, allow it to do so.When finished, press the "Save log" button. I will want a copy of that log after all steps are completed here.

    Copy the contents of this quote box to Notepad:

    REGEDIT4

    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\HSA]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\SE]
    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\SW]
    Click File> Save As. Click the drop down arrow next to Save as type: and select all files. In the filename box type fix.reg. Save it to a convenient location. Once saved, double click it and confirm that you want it to merge with the registry.

    Now Start Ad-aware

    We need to configure Ad-aware for a full scan.

    Click on the Gear icon (second from the left) to access the preferences/settings window

    1. In the General window make sure the following are selected:
    • Automatically save log-file
    • Automatically quarantine objects prior to removal
    • Safe Mode (always request confirmation)
    2. Click on the Scanning button on the left and select :
    • Scan Within Archives
    • Scan Active Processes
    • Scan Registry
    • Deep Scan Registry
    • Scan my IE favorites for banned URL’s
    • Scan my Hosts file
    • Under Click here to select drives + folders, choose:
    • All of your hard drives
    Click on the Advanced button on the left and select:
    • Include additional process information
    • Include additional file information
    • Include environment information
    Click the Tweak button and select:
    • Under the Scanning Engine:
      • Unload recognized processes & modules during scan
      • Include additional Ad-aware settings in logfile
    • Under the Cleaning Engine:
      • Let Windows remove files in use at next reboot
    Click on Proceed to save the settings.

    Click Start and on the next screen choose Activate in-depth Scan at the bottom of the page and then choose:
    • Use Custom Scanning Options
    Click Next and Ad-aware will scan your hard drive(s) with the options you have selected.

    Save the log file when it asks and then click Finish

    When finished, mark everything for removal and get rid of it. (Right-click the window and choose Select All from the drop down menu and click Next).

    Then go to Start> Run and type cleanmgr.

    Put a checkmark next to:
    Temporary Files
    Temporary Internet Files
    Recycle Bin

    Click Ok

    Reboot into Normal Mode.

    Note: Two, possibly three files may have been deleted from your computer by the hijacker and may need to be replaced:

    Control.exe. If control.exe is missing go to merijn and download the version of control.exe for your operating system. If you are running Windows 2000, copy it to c:\winnt\system32\. For Windows XP, copy it to c:\windows\system32\.

    hosts (with no extension). Download the Hoster. Press "Restore Original Hosts" and press "OK". Exit Program. Note: if you were using a custom Hosts file you will need to replace any of those entries yourself

    SDHelper.dll (if you are using Spybot Search & Destroy). If you have Spybot S&D installed and SDHelper.dll is missing, replace it with this one. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

    Additionally, Please check your ActiveX security settings. They may have been changed by this CWS variant to allow all ActiveX. In IE, click Tools> Internet Options and then click the Security tab. Click on Custom Level and make sure that the following settings are correct:

    Download signed ActiveX controls (Prompt)
    Download unsigned ActiveX controls (Disable)
    Initialize and script ActiveX controls not marked as safe (Disable)
    Run ActiveX controls and plug-ins (Enabled) (This actually refers to Java and Flash, not ActiveX)
    Script ActiveX controls marked safe for scripting (Prompt)

    Pay a visit to http://housecall.trendmicro.com and let it scan for and remove any viruses, worms or trojans you may have.

    Then post a fresh Hijack This log and your About:Buster log here.
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